Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
03/03/2007112/15/2006
 On march 3rd 2007, i was shopping at a wal-mart super center in douglasville, ga. when i returned to my vehicle (a brand new 2007 ford f-250) i discovered that while i had been shopping my vehicle had been broken into. although nothing was stolen from my vehicle over $1000.00 to $2000.00 or more, worth of damage was caused when the vehicle was broken into. i immediately called the police and when they arrived i filled out a police report. the purpose of this letter is to express my extreme dissatisfaction with ford motor company for what i consider an extremely defective product (the door-handle/lock plate) that, i am now having to pay for. all it took for a thief to break into my ford f-250 was, what the police officer determined, a flat-head screwdriver. it is extremely disturbing to think that all a person has to do is jam a screwdriver under the plate, for the door-handle/lock plate, pry down and the door pops open. this is a serious mechanical defect to the craftsmanship of this vehicle. as it stands it is easier to break into a ford vehicle with one of these substandard door-handle/lock plates than it takes a locksmith to open the vehicle. *jb