Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| AS-21769 | 03/01/2011 | 10039053 | Ready | 07/06/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm | 07/06/2011 | |
| TSB-11-4-3 | 04/01/2011 | 10038949 | Ready | 06/28/2011 | |
| TSB-11-4-3 | 04/01/2011 | 10038949 | Ford: 2005-2011 f250/f350. the fuel fill nozzle may automatically shut off too early. *rm | 06/28/2011 | |
| ENGINE AND ENGINE COOLING - ENGINE - DIESEL | |||||
| SB-21434 | 07/01/2010 | 10034631 | Ford: supply/return lines installation at high pressure pump-revised washer for trucks equipped with 6.4l engines. when installing supply or return lines at high pressure pump on diesel engines, do not use the bonded style washer (w302870) | 12/13/2010 | |
| SB-21410 | 07/01/2010 | 10034628 | Ford: some trucks with 6.4l engine will run rough, smokes, or no start due to gasoline or alcohol in the fuel. gasoline/alcohol lack the lubricity of diesel fuel and will cause fuel system failure. *pe | 12/13/2010 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR | |||||
| CSP-10M05 | 09/23/2010 | 10034712 | Ford: catalyst y pipe warranty extension.. in some of the affected vehicles, certain vehicle operating conditions can cause the catalyst substrate to crack or melt. this can cause symptoms including but not limited to audible noise from t | 01/05/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 10/15/2012 | 104000 | 1 | |
| While driving engine power failed and loud knocking noise was heard. upon being serviced, rocker arm was broken and caused the problems. there was no notice of this issue and it affected sudden loss of power/speed. it is noted that while searching the internet it was discovered that this appears to be a common problem with these 6.4l diesel engines. *tr | |||
| 10/15/2012 | 104000 | ||
| While driving engine power failed and loud knocking noise was heard. upon being serviced, rocker arm was broken and caused the problems. there was no notice of this issue and it affected sudden loss of power/speed. it is noted that while searching the internet it was discovered that this appears to be a common problem with these 6.4l diesel engines. | |||
| 09/15/2012 | 67730 | ||
| Tl- the contact owns a 2008 ford f250. the contact stated that while driving 65 mph, the vehicle began making noises and stalled periodically. the vehicle was taken to a dealer for diagnosis and the contact was informed there was a cooling system leak and the radiator and hoses would need to be replaced with higher grade hoses and tanks. the vehicle was repaired. the manufacturer was notified but offered no assistance. the failure mileage was 67,730 and the current mileage was 68,000. kmj | |||
| 09/15/2012 | 67730 | ||
| Tl- the contact owns a 2008 ford f250. the contact stated while driving 65 mph began making noises and stalled periodically. the vehicle was taken to a dealer for diagnosis and was informed there was a cooling system leak and the radiator and hoses would need to be replaced with higher grade hoses and tanks. the vehicle was repaired. the manufacturer was notified but offered no assistance. the failure mileage was 67,730 and the current mileage was 68,000. | |||
| 08/08/2012 | 53000 | ||
| Tl-the contact owns a 2008 ford f250. the contact stated that while driving approximately 10 mph, the check the exhaust filtration system warning message appeared on the instrument panel and suddenly the engine stalled. the vehicle failed to restart was towed to a safer location where the battery was disconnected and reconnected. the vehicle was able to resume in operation. the vehicle was then taken to an independent mechanic who diagnose that the exhaust filtration system sensor was defective and needed to be replaced. the vehicle was repaired. there was a recall under nhtsa campaign id number 07v139000 (power train:automatic transmission:control module (tcm, pcm); however the vin was ineligible. the manufacturer was notified of the problem. the approximate failure mileage was 53,000. pmb | |||
| 08/08/2012 | 53000 | ||
| Tl-the contact owns a 2008 ford f250. while driving approximately 10 mph, the contact noticed a warning displayed on the instrument panel which indicated to check the exhaust filtration system and suddenly the engine stalled. the vehicle failed to restart was towed to a safer location where the battery was disconnected and reconnected. the vehicle was able to resume in operation. the vehicle was then taken to an independent shop who stated the failure was contributed to a defective exhaust filtration system sensor. the vehicle was repaired. there was a recall under nhtsa campaign id number 07v139000 (power train:automatic transmission:control module (tcm, pcm); however the vin was ineligible. the manufacturer was notified of the problem. the approximate failure mileage was 53,000. js | |||
| ENGINE AND ENGINE COOLING | |||
| 09/14/2011 | 24000 | 1 | |
| I am filing a complaint here as ford customer care referenced you in one of their responses to me. my pickup with 24,000 miles on it blew out the tank on the radiator. this could reflect as a safety issue from being stranded. from talking to the service people at lewis and clark ford in yankton sd where i had to be towed to it sounds like this is a common occurrence. i also have done a little research on line and in a short time found approximately 40 case so i am sure there are many more. any help you could give me with this issue would be appreciated. *tr | |||
| 08/20/2010 | 114825 | ||
| Subject owns a 2008 f250 w/ 6.4l diesel. at random, when attempting to accelerate, pull onto a highway, or otherwise increase speed, vehicle will lose power and stumble. white smoke has been noticed from the exhaust during at least one of these incidents. ford has tsb 08-25-1 which attempts to address this problem, but vehicle is past warranty, and other owners have reported the problem persists even after having the tsb performed. this is a safety issue, on august 20, 2010 we were pulling a 10,000 trailer and went to pass a slower vehicle. our vehicle lost power while passing (stumble/smoke) for approx 5 seconds, before regaining power. we could have had a terrible accident if there had been oncoming traffic present and/or power had not returned. problem is able to be duplicated. | |||
| ENGINE AND ENGINE COOLING - ENGINE - DIESEL | |||
| 01/20/2009 | 16000 | 1 | 08/13/2007 |
| Tl*the contact owns a 2008 ford f-250. while driving various speeds, the vehicle hesitates when the accelerator pedal is depressed. the failure has been occurring ever since the dealer changed the computer in the internal engine. the contact received a notice stating that it needed to be changed. the dealer stated that the vehicle was fine, although it has been in the repair shop approximately three times for this same issue. the failure is due to the computer module, which has caused the vehicle to have poor fuel mileage. the dealer acknowledges the failure and the contact believes it is a safety issue. the failure mileage was 16,000 and current mileage was 23,000. updated 8/10/09 *cn updated 08/13/09.*jb | |||
| 07/16/2007 | 1000 | 1 | 06/04/2007 |
| Tl*the contact owns a 2008 ford f-250. while driving in reverse at 1 mph, the vehicle went into fast idle mode and suddenly lunged backwards. the contact slammed on the brake pedal in order to stop the vehicle. the dealer stated that the vehicle was designed to do this as a self-cleaning process. the current and failure mileages were 1,000. updated 02-01-08 *bf updated 02/01/08 *tr | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 10/17/2007 | 3590 | ||
| Purchase date september 13, 2007 of ford f250 truck. while driving the truck would start vibrating and i would see white exhaust smoke, truck would either lose power or increase speed without any change in acceleration. it has been in the shop over 16 times. the dealership has had the vehicle for numerous weeks and have put over 1,000 miles driving the vehicle in attempt to duplicate the problems and get a diagnostic code. march 2010 while slowing down i noticed a loss of power steering and power brakes for a second or two. by recommendation of ford our dealership has flushed the power steering system approximately 4 times. the loss of power steering and power brakes almost caused my wife to go off the road while exiting a highway. the dealership had possesssion of my truck for the entire month of june 2010. they were unable to duplicate the steering and brake issue. most recently while out of town i lost power steering and brakes 3 times after i slowed down to make a turn. it appears the loss of steering and brakes lasts longer. i have been informed that ford motor co. diagnostic protocol is if the computer does not throw a code or a service tech cannot get the vehicle to duplicate the problem they are not able to do anything. we have been more than patient with the dealer, the service records and the amount of time we have been without the truck will clearly show we have given more than adequate chance to fix these problems. now at 90,000 miles i own a vehicle that i will not allow my wife or anyone else drive in fear they may not be able to react quick enough to maintain control until the power steering and power brakes return to function. | |||