Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL/PROPULSION SYSTEM
09/01/2012280001
 While towing a 10,000 pound 5th wheel trailer i needed to speed up to merge into the left lane. the truck was on cruise control set at 50 mph. i stepped down and entered passing gear. after the merge i let off the throttle but the truck continued to accelerate in passing gear. i stepped on the brakes but the cruise control would not release and the truck continued to accelerate. i tried repeatedly to disengage the cruise using the brakes. i then pressed the cruise control off button repeatedly to no avail. at this point i pressed and held the brake pedal as hard as i could while the diesel engine continued to race at max power. i was able to slow to about 30 mph before the engine started to overcome the fading brakes. at this point i turned the key off and coasted to a stop. i tried to restart the engine twice and it immediately started at max throttle and i immediately turned the key off. i called ford for a tow. after about 20 minutes i tried to restart the engine and it started normally so i cancelled the tow. the truck seems to be working normally and cruise also works normally. i haven't tried to enter passing gear while in cruise and won't as this incident almost cause me to have a catastrophic accident. i plan to take the truck to the dealer to be analyzed. this was a major safety problem and could easily have caused a fatal accident. *tr
09/01/201228000
 While towing a 10,000 pound 5th wheel trailer i needed to speed up to merge into the left lane. the truck was on cruise control set at 50 mph. i stepped down and entered passing gear. after the merge i let off the throttle but the truck continued to accelerate in passing gear. i stepped on the brakes but the cruise control would not release and the truck continued to accelerate. i tried repeatedly to disengage the cruise using the brakes. i then pressed the cruise control off button repeatedly to no avail. at this point i pressed and held the brake pedal as hard as i could while the diesel engine continued to race at max power. i was able to slow to about 30 mph before the engine started to overcome the fading brakes. at this point i turned the key off and coasted to a stop. i tried to restart the engine twice and it immediately started at max throttle and i immediately turned the key off. i called ford for a tow. after about 20 minutes i tried to restart the engine and it started normally so i cancelled the tow. the truck seems to be working normally and cruise also works normally. i haven't tried to enter passing gear while in cruise and won't as this incident almost cause me to have a catastrophic accident. i plan to take the truck to the dealer to be analyzed. this was a major safety problem and could easily have caused a fatal accident.