Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE) | |||||
| 20052 | 11/01/2007 | 10023653 | 1999-2008 f250-f550 super duty 4x4 with electronic shift transfer case not engaging 4x4. *nj | 01/22/2008 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 11/11/2008 | 161901 | 1 | |
| A year ago my 1999 ford f-250 with the triton v-10 blew a spark plug out of the head. i thought that the spark plug had not been tightened properly and had worked its way loose. i replaced all the spark plugs at that time as well as the coil for that cylinder. a week ago i was driving down the road and a different spark plug blew out of the cylinder although this time all the thread had been stripped and i have to remove the head and heli-coil the head to ensure a proper fitting spark plug. after a little bit of researching on-line it didn't take me long to realize that i am not the only one to have experienced this. i believe that it is a true safety issue and needs to be looked into. please feel free to give me a call for more information in this matter. *tr | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 12/02/2006 | 114000 | 1 | 11/03/1998 |
| Dt*: the contact stated while backing down a hill at 4 mph, smoke was noticed coming from under the hood. the vehicle was stopped, the hood was raised, and flames were noticed coming from the passenger side of the engine. the contact extinguished the fire by putting snow on the engine compartment. there was nothing unusual about the way the vehicle had operated prior to the fire. the contact expressed that the fire could have been caused due to transmission fluid leaking onto the catalytic converter. the dealer or manufacturer were not contacted. the automatic transmission was replaced 3 times prior to the incident. updated 12/28/2006 - *nm | |||
| 03/27/2004 | 55640 | 3 | 05/01/2003 |
| I bought this truck to pull a 5th wheel camper that weighs just under 11,000 pounds fully loaded. we live at the top of a very steep hill and i use 1st gear to keep hold the weight back as we go down the hill. the transmission failed within 5000 miles of purchasing the truck (failed at 55000 miles). hall ford service dept. rebuilt the transmission, which failed again after 1400 miles. they then replaced it with factory rebuilt which failed again after 500 miles. hall ford costumer service was exceptional, working with the ford engineers at the factory to solve the problem. they were told by the transmission engineer that the problem was that you can not use the transmission in that truck to hold back going down a steep hill. ford never did give hall ford service dept. an answer that would work. the service department finally decided to allow the mechanic to use heavy duty sk brand parts to fix the transmission and i have had no trouble since. the reason why i have not brought this forward sooner is that i am concerned that the hall ford dealership not get in trouble with ford for using non-ford parts to fix a problem for which ford motor co. clearly had no answer. there were 3 or 4 other trucks in the shop at the same time with the same problem. when mine was a success, they did the same for the other trucks and solved the problem there, too. i am not concerned about my situation unless it comes back, which i doubt. i am concerned to make sure that it is properly documented for others that will inevitably have the same problem - my understanding is that many have. *jb | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER | |||
| 10/08/2002 | 78972 | 3 | 09/06/1998 |
| 1999 ford fwiw turbo diesel with 78,972 miles on 10-8-02 noise/rattle in engine. determined to be torque converter. replaced and repaired torque converter, also replaced front transmission seal. 10-29-02 leaking transmission fluid, transmission extremely burnt/ torque converter has internally burnt ,causing internal damage to transmission. replaced torque converter. on 4-12-07 transmission fluid leaked, torque converter replaced and front pump. *ak | |||
| POWER TRAIN - AXLE HUBS | |||
| 01/07/2009 | 30000 | ||
| Tl*the contact owns a 1999 ford f-250. the contact stated that the lockout hub was broken and it caused the 4 wheel drive to disengage. the lockout hubs were replaced four times. the manufacturer stated that there was nothing that they could do since the warranty expired. the contact would like for the manufacturer to assume the repair cost since an authorized mechanic confirmed that this failure is common for his year, make and model vehicle. the failure mileage was 30,000. | |||