Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 06/10/2011 | 60000 | ||
| I have a 2000 ford f250 3/4 ton 5.4 gas 2 wheel drive long bed extended cab pickup. the truck shakes and cups tires badly at highway speed if weight is put onto the right front wheel. i have herd of several indences of the death woble on the f250 but most were 4x4 trucks. i think that this is dangerous. my truck only has 60k miles on it. | |||
| SUSPENSION - FRONT | |||
| 07/18/2008 | 45000 | 1 | |
| Front end shaking on 2000 ford f-250. have replaced ball joints, steering arms, drag links, etc... still shakes. it started with front end thumping and progressed. now with all these repairs, the front end still thumps and can tell the tire shaking is happening. sometimes the truck has a major pull to the right. i have brand new tires, and the pull only happens once in a while. *tr | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 04/22/2008 | 36923 | 1 | 07/02/2000 |
| Tl*the contact owns a 2000 ford f-250 sd. while the vehicle was receiving an oil change, the mechanic discovered that both lower and upper ball joints needed to be replaced. the rear end cover was rusted. the current mileage was 36,931 and failure mileage was 36,923. | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT | |||
| 04/22/2008 | 36923 | 1 | 07/02/2000 |
| Tl*the contact owns a 2000 ford f-250 sd. while the vehicle was receiving an oil change, the mechanic discovered that both lower and upper ball joints needed to be replaced. the rear end cover was rusted. the current mileage was 36,931 and failure mileage was 36,923. | |||
| SUSPENSION - REAR | |||
| 04/15/2008 | 170000 | 1 | |
| I was doing some repair work on my ford f-250 and decided to look around the underside. i was stunned to see that 2 out of 4 leaves of the left rear spring had broken off near the u bolt. the problem was not evident while driving because i have not put anything heavy in the truck. i only found the problem because i was preparing for a long trip with a heavy trailer. the truck was at my ford dealer the week before and they did not notice the broken spring. while shopping for a replacement spring, i was amazed how many stores made comments like we sell a lot of these. i called the ford customer service line to ask them to pay for the repairs and they claimed that they do not get any reports of broken springs. i am a degreed mechanical engineer and am reasonably familiar with the design of springs. i firmly believe that no spring should ever fail under normal use. had the spring failed while i was on the road, i would have lost control of the truck. my informal data collection tells me that most of the failures happen after the warranty expires. it appears that ford has no way to know about repairs made by non-ford shops. given that the price difference for the repair is substantial, it would be reasonable to suggest the most of the repairs are made outside of ford. the customer service rep was not interested in the safety aspect and told me there was no other way to contact anyone else in the company. in my best engineering judgment, the spring failed due to fatigue. the problem is much larger than ford realizes. and all of the vehicles with these springs are getting older every day. i was not killed or injured by this defect only because of my engineering and mechanical abilities enabled me to see and fix it before it failed. *tr | |||
| 04/22/2008 | 36923 | 1 | 07/02/2000 |
| Tl*the contact owns a 2000 ford f-250 sd. while the vehicle was receiving an oil change, the mechanic discovered that both lower and upper ball joints needed to be replaced. the rear end cover was rusted. the current mileage was 36,931 and failure mileage was 36,923. | |||
| SUSPENSION - REAR - SPRINGS - LEAF SPRING ASSEMBLY | |||
| 05/30/2006 | 70000 | 1 | 11/02/2005 |
| Dt*: the contact stated while traveling at various speeds metal fell off of the rear end of the vehicle. this was noticed on two occasions. the dealership determined the leaf spring on both the rear driver and passenger side had a total of six fractures. the leaf springs are being replaced. | |||