Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
06/21/201130000
 Tl. the contact owns 2003 ford f-250. the contact stated while closing the camper shell the shell slammed down busting the rear window and cut the contacts hand. the contact unclear why the camper shell slammed down. the contact called the manufacturer regarding the camper shell but they did not provide any assistance or information on a solution to the faulty camper shell. the contact stated the camper shell was unsafe. the failure mileage was 30,000. jo
04/07/2006460001
 I had a near wreck in my 2003 f250 super duty crew cab, larriat trim package when the overhead console became dislodged from the roof of the cab, and fell into the interior of the cab landing at my feet, and interfering with the gas and brake pedals. no fire or wreck, but certainly a near miss. i am aware that the hard plastic molding around the overhead console is very brittle, and can crack and become dislodged in not just my truck, but many other people that i have questioned regarding this matter. i was even informed by a local dealership that they cannot keep this item in stock in their parts department because everyone's overhead consoles are breaking. this is a rather large piece of plastic that can interfere with the drivers ability to control the vehicle, and is a saftey matter that should be addressed. obviously the particular type of plastic used to mold this console is not appropriate, and should be replaced with a more plyable, and less brittle material, or it should be better secured to the roof of the vehicle to avoid complaints such as this. *jb
STRUCTURE - BODY
04/14/201088000
 Vehicle has 7.3 liter diesel engine and the ford 4r100 automatic transmission and 4 wheel drive. transmission failed at about 88,000 miles despite proper servicing since new. it would intermitently stop shifting in normal use and began to slip badly. only second gear was still working when i got it to the dealer the next day. the transmission was replaced at my expense ($3500+). the replacement transmission failed in a similar way at about 135,000 miles despite being serviced as required by the dealer. they are unable to obtain a valve body for this troublesome assembly and it has been at the dealer for nearly two weeks. this model of transmission is defective and dangerous especially if you are towing and lose engine braking due to the transmission failing. ford no longer uses this transmission as it has a high failure rate. the body has rusted through at one of the cab corners and over both rear wheel wells. ford repaired the rust through once under warranty but the rust throughs continue and have a negative effect on the integrity of the vehicle structure and protection of it's occupants in the event of a crash. a rusted body would not protect occupants as well as an an unrusted one.