Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION - FRONT | |||
| 05/28/2010 | 83225 | ||
| I own a 2003 f-250 superduty extended cab two wheel drive ford pick-up, the front end will shake violently at around 55 miles an hour when you hit a bump in the road or even makeing a slight right hand curving turn on the highway. it is so bad that i have to pull of the highway to keep control of the truck. i replaced the shocks with monroe gas magnmum shocks , no change for the better. | |||
| 02/20/2009 | 47000 | 1 | |
| I read of your investigation into 05 and later ford truck death wobble shaking causing massive instability while driving. the problem goes back way further but i have an 03 f-250 truck (and it is totally stock) and it begins to shake violently at about 50 mph on any surface whether in straight line or turn. i have had many things looked at (alignment, wheel and tire balance, bushings, track bar, tie-rod ends, etc.) and repaired with no fix. ford says everything is within specs. the fact remains that it is a very, very dangerous situation to drive with especially with california traffic. i don't think ford wants to own up to it because of the huge financial ramifications of dealing with thousands of vehicles when in an already financially crippled state. guess they should have been thinking about building a more stable vehicle for their customers rather than the interior color choices on their latest company jet. i know this problem goes back into late 1980s when ford was told by you to fix the problem. i just don't want to die in my vehicle while searching for an adequate fix to the problem. thanks *tr | |||
| 07/30/2008 | 32000 | ||
| Tl*the contact owns a 2003 ford f-250 sd. while the contact was attempting to park the vehicle, he was unable to turn the steering wheel to the right and the vehicle would not move while in reverse. when the contact examined the vehicle, he noticed that the driver's side tire was turned completely to the left and the passenger side tire was turned completely to the right. the contact also noticed that the tie rod detached from the driver's side tire. prior to the failure, the contact noticed that the front end of the vehicle felt very loose. the vehicle was diagnosed by the dealer and serviced for the failure. the current and failure mileages were 32,000. | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 12/22/2005 | 35800 | 1 | 08/25/2003 |
| While driving the vehicle i heard a noise coming from the front end of the vehicle when the wheel was turned. the problem was recognized at 35,800 miles (while traveling at night). when i contacted the dealership for an appointment (the next day) there was 36,500 miles on the vehicle. at the time of the appointment there was 36,900 miles on the vehicle. the mechanics looked at the front end and determined that the upper and lower ball joints needed to be replaced. the cost for this work is $1,100. i spoke with ford customer service and they said that the vehicle is out of warranty when it got to the dealership and that the customer is responsible for the repairs. ford needs to recognize the fact that they are responsible for the repairs!! *jb | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT | |||
| 12/22/2005 | 35800 | 1 | 08/25/2003 |
| While driving the vehicle i heard a noise coming from the front end of the vehicle when the wheel was turned. the problem was recognized at 35,800 miles (while traveling at night). when i contacted the dealership for an appointment (the next day) there was 36,500 miles on the vehicle. at the time of the appointment there was 36,900 miles on the vehicle. the mechanics looked at the front end and determined that the upper and lower ball joints needed to be replaced. the cost for this work is $1,100. i spoke with ford customer service and they said that the vehicle is out of warranty when it got to the dealership and that the customer is responsible for the repairs. ford needs to recognize the fact that they are responsible for the repairs!! *jb | |||