Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
03/12/201236548
 The air bag light in my 2004 ford 250 sd truck came on and i checked the fuses but they were not the problem. a few weeks later i was talking with a salesman at a ford dealership about the air bag light he said this could cost up to $1,000 to repair. i inquired if there had been a recall for this problem and was informed it has not been. i think this is a safety issue that should be addressed by ford. this isn't like an engine or transmission issue, this is safety! this bag could deploy at anytime and cause bodily harm or even death! please help with this issue. thank you.
02/27/2010
 Tl*the contact owns a 2004 ford f250 super duty. the contact was driving approximately 50 mph and encountered black ice on a slight incline. the vehicle skidded out of control and began to roll over. the front passenger seatbelt completely detached and ejected the passenger out of the vehicle. the air bags did not deploy with the level of force involved. the driver suffered whiplash; and careflight transported the front seat passenger to the hospital. the passenger was hospitalized for nine and a half weeks for major trauma. the injuries sustained consisted of three broken ribs, bruised jaw, shattered heart, and ten stitches in the right temple. a police report was filed of the incident. the vehicle was destroyed and towed to an impound lot. the failure mileage was unknown.