Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TRAILER HITCHES | |||
| 07/05/2011 | 128000 | ||
| We have a 2009 ford f250 superduty truck. it has a factory installed ford class five hitch. the unit failed-- the hitch weld seperatied at the receiver and crossmember frame. you can see the 3/8 inch gap from where weld did not adhear and where the bottom and top plate have large cracks. we towed our boat about 350 miles to lake powell and then home. about 6 weeks after we got home we noticed the hitch was not on center. upon inspection i saw the hitch was damaged and called holmes tutle ford. they said because my mileage exceeded the waranty allowance, it was out of warranty. i removed hitch and took it to jim click ford. because it was out of warranty on miles on the truck, the service manager said i should not expect a call. tounge weight is approx 400# and total weight on the trailer and boat is not moer than 6,000 lbs we want the manufacturer to replace the hitch. we have the unit ready for inspection and i believe it will be obvious to almost anyone that the weld failed. | |||