Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| SIS-21828 | 04/01/2011 | 10038973 | Ready | 06/29/2011 | |
| SIS-21828 | 04/01/2011 | 10038973 | Ford: there may be high steering effort or lack of assist. *rm | 06/29/2011 | |
| STEERING - ELECTRIC POWER ASSIST SYSTEM | |||||
| SIS-21828 | 04/01/2011 | 10038973 | Ford: there may be high steering effort or lack of assist. *rm | 06/29/2011 | |
| SIS-21828 | 04/01/2011 | 10038973 | Ready | 06/29/2011 | |
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| SIS-21828 | 04/01/2011 | 10038973 | Ford: there may be high steering effort or lack of assist. *rm | 06/29/2011 | |
| SIS-21828 | 04/01/2011 | 10038973 | Ready | 06/29/2011 | |
| STEERING - WHEEL AND HANDLE BAR | |||||
| TSB-11-6-14 | 06/14/2011 | 10041216 | Ready | 09/20/2011 | |
| TSB-11-6-14 | 06/14/2011 | 10041216 | Ford: 2011 f250/350/450. may exhibit a steering wheel oscillation after hitting rough pavement. *rm | 09/20/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 02/11/2013 | 46000 | ||
| Tl* the contact owns a 2011 ford f-250 super duty. the contact stated that while driving 65 mph, the steering wheel began to shake abnormally. the failure progressed until the shaking became violent. the vehicle was taken an independent mechanic where the wheels were balanced however, the failure recurred. the contact made arrangements for the vehicle to be diagnosed by a dealer. the vehicle was not repaired. the failure and current mileage was 46,000. | |||
| 02/11/2013 | 46000 | ||
| Tl- the contact owns a 2011 ford f-250 super duty. the contact stated that while driving 65 mph, the steering wheel began to shake abnormally. the failure progressed until the shaking became violent. the vehicle was taken an independent mechanic where the wheels were balanced however, the failure recurred. the contact made arrangements for the vehicle to be diagnosed by a dealer. the vehicle was not repaired. the failure and current mileage was 46,000. kmj | |||
| 02/11/2013 | 46000 | ||
| Tl- the contact owns a 2011 ford f-250 super duty. the contact stated that while driving 65 mph the steering wheel began to shake and slowly began to wobble more until the wobble became so severe the contact thought the wheels were coming off of the vehicle. the vehicle was taken an independent mechanic and had the wheel balanced. the vicious violent wobble recurred. the contact had arrangements for the vehicle to be diagnosed by a dealer. the vehicle had not been repaired. the failure and current mileage was 46,000. dt | |||
| 01/29/2013 | 35500 | 1 | |
| Over the life of vehicle 45mph to 47 mph starting approx 6000 miles has had a hop or vibration that you can feel through the floor, seat and steering. at 35500 new vibrations in steering wheel wile going around corners at highway speeds also steering wheel shaking uncontrollably when hitting several close together bumps, ripples, expansion joints. *tr | |||
| 01/29/2013 | 35500 | ||
| Over the life of vehichle 45mph to 47 mph starting approx 6000 miles has had a hop or vibration that you can feel through the floor, seat and stearing. at 35500 new vibrations in stearing wheel wile going around corners at highway speeds also stearing wheel shaking uncontrolably when hitting several close together bumps, ripples, expansion joints | |||
| 01/19/2013 | 40782 | 1 | |
| Traveling on a highway and hit a slight bump and a violent shaking started. the brakes were applied and i managed to pull onto the shoulder. the shaking continued until the truck stopped. almost lost control of the vehicle. after inspecting the vehicle, finding nothing wrong, i continued to my destination. an internet search shows this is a common problem, and the reports i read most consider it a very dangerous problem. *tr | |||
| 01/19/2013 | 40782 | ||
| Traveling on a highway and hit a slight bump and a violent shaking started. the brakes were applied and i managed to pull onto the shoulder. the shaking continued until the truck stopped. almost lost control of the vehicle. after inspecting the vehicle, finding nothing wrong, i continued to my destination. an internet search shows this is a common problem, and the reports i read most consider it a very dangerous problem. | |||
| 01/12/2013 | 45000 | ||
| Tl* the contact owns a 2011 ford f250 sd. the contact stated that while driving 65 mph, the front end started to shake violently and he was unable to control the vehicle. the vehicle was forced off the road to the shoulders. the vehicle was taken to the dealer who advised that there were no repairs and offered no assistance. the manufacturer was not notified. the vin was unknown. the failure mileage was 45,000. | |||
| 11/30/2012 | 23000 | 1 | |
| I drove over a bridge on an interstate at approximately 65 mph. the vehicle and steering wheel began to shake violently and uncontrollably. it felt as though all four tires blew out and i had no control over steering whatsoever. i had to slow almost to a stop and pull over on the shoulder of the road. *tr | |||
| 06/12/2012 | 23000 | ||
| Tl* the contact owns a 2011 ford f-250 sd. the contact stated that while traveling 70 mph, he drove over a bump and the vehicle began to shake violently. the contact mentioned that he had to decelerate since the vehicle felt as if it was going to crash. the vehicle was taken to the dealer who stated that the steering stabilizer shock needed to be replaced. the vehicle was repaired but the failure recurred. the manufacturer was made aware of the failure who did not offer any assistance. the failure mileage was 23,000. | |||
| 06/12/2012 | 23000 | ||
| Tl -the contact owns a 2011 ford f-250 sd. the contact stated that while traveling 70 mph, he drove over a bump and the vehicle began to shake violently. the contact mentioned that he had to decelerate since the vehicle felt as if it was going to crash. the vehicle was taken to the dealer who stated that the steering stabilizer shock needed to be replaced. the vehicle was repaired but the failure recurred. the manufacturer was made aware of the failure who did not offer any assistance. the failure mileage was 23,000. pmb | |||
| 09/01/2012 | 40000 | ||
| Tl* the contact owns a 2011 ford f250 sd. the contact stated that while driving 60 mph over a road bump the vehicle would shake uncontrollably until the speed decelerated to 20 mph. the vehicle was taken to the dealer who ran a diagnostic test and could not determine any failure with the vehicle. they also checked the tire pressure but there was no problem with the tires. the manufacturer was not notified. the failure mileage was 40,000. | |||
| 06/12/2012 | 23000 | ||
| Tl -the contact owns a 2011 ford f-250 sd. the contact stated that while driving 70 mph, he ran over a few bumps in the road and the steering wheel shook violently. the contact stated that he had to slow down to 40 mph because he felt the vehicle was going to crash. the contact took the vehicle to the dealer for inspection and they stated that that the steering stabilizer shock needed to be replaced. the vehicle was repaired was repaired but the failure recurred. the manufacturer was notified and they stated the same thing. the failure mileage was 23,000. ap | |||
| 08/29/2012 | 22000 | 1 | |
| While driving over bumps, rough patches, uneven railroad tracks the vehicle steering wheel will start shaking violently. impossible to control unless the speed is reduced dramatically (below 20mph on a freeway). after doing some internet research is a common trouble with this type of truck. is called death wobble. i sent an email to ford and i have not heard back. it's a dangerous problem and needs to be fixed. *tr | |||
| 08/29/2012 | 22000 | ||
| While driving over bumps, rough patches, uneven railroad tracks the vehicle steering wheel will start shaking violently. imposible to control unless the speed is reduced dramatrically (below 20mph on a freeway). after doing some internet research is a common trouble with this type of truck. is called death wobble. i sent an email to ford and i have not heard back. it's a dangerous problem and needs to be fixed. | |||
| 08/01/2011 | 10 | ||
| Tl-the contact owns a 2011 ford f-250 sd. the contact was driving 40 mph over a pot hole when the steering wheel began to shake abnormally. the contact waited until the shaking ceased independently however, the failure recurred frequently. the vehicle was taken to the dealer who advised that the failure was caused by the tires and recommended having a front end alignment performed. the contact stated that all four tires were replaced and an alignment was performed however, the failure persisted. the manufacturer was not made aware of the failure. the failure mileage was 10. the current mileage was 31,000. kmj | |||
| 08/01/2011 | 0 | ||
| Tl-the contact owns a 2011 ford f-250 sd. the contact stated that while driving at 40 mph and vehicle hit a pot hole, the steering wheel began to shake. the contact waited until the shaking ceased on its own. the failure recurred frequently. the vehicle was taken to the dealer who stated that issue was caused by tires; vehicle needed a front end alignment. the contact stated the four tires were replaced and alignment was made; however the failure continued. the manufacturer was not made aware of the failure. the failure mileage was 0. the current mileage was 31,000. yn | |||
| 12/11/2011 | 34500 | ||
| 2011 ford f-250 diesel. the first occurence was driving approximately 50 mph on a 2 lane rd. after hitting a small bump in the road the vechicle front end/steering began to shake violently from side to side. i took the vehicle to a local tire dealer for tire rebalancing and rotation (3rd for this vehicle) he stated the tires appeared to be wearing funny. a couple weeks later on a long trip out of state the vehicle began to shake again, worse than before. while out of town i had alignment checked with no issue found and purchased new tires. vehicle seemed repaired on return trip and has since begun the vibration again. i went to the dealer today who sent me to a local front end specialist. this gentleman knew the exact issue and claims to have repaired hundreds of them. he stated that ford motor company was aware of this issue. his opinion was that i need to purchase a track bar kit which he would install and then ensure the vehicle was realigned. after arriving home today i sarted looking on the internet for any information i could find and found many articles and videos about what is called the death wobble. i have a son who turned 16 on sunday and i value his life more than to let him drive our new 2011 vehicle which is absolutely ridiculous and the reason i am filing my complaint today. | |||
| 06/15/2010 | |||
| Violent shacking of steering wheel and vehicle sliding to the right when approcching a left curve after hitting multiple imperfection on the road (expantion joints, bumps, holes, etc.) driving at 50 mph. ford tsb 11-6-14 | |||
| 09/27/2011 | 27000 | ||
| Below is a complaint letter that was sent to ford today. i previously filed a comp[laint with the nhtsa. so far they are holding my truck hostage and not fixing the problem. please do something. it seems that there are many truck of this type and model that have the same problem. please see fordforum.org under the heading of violent front end shaking. my 2011 f-250 has been at gus muchado ford in palmetto bay florida for the past 4 days for a wobble in the front end when you hit a bump. the dealer tells me that they are working with engineers at ford. the problem is that the mechanic can only email the engineer, he then has to wait for the engineer to read the email and respond. then the engineer has to wait for the mechanic and so on. in the 4 days they have had my truck only 2 things have been looked at. when i was there this afternoon my truck was parked out in the back parking lot and not being worked on. when i asked why it was not being worked on they responded that they were waiting for the engineer to tell them what to do next. i desperately need for someone at ford to step up and take control of this situation. if this means sending an engineer to the dealership, so be it. at this rate i might never see my truck again. because of this slow response from the dealer and from ford to remedy the problem, i had no choice but to rent a truck this afternoon. i am paying $60.00 a day for a truck that is not even comparable to my f-250. when i asked the dealer to pick up the rental for me do to this obvious ford issue, the service manager authorized a voucher for a whopping $18.00. this won't even pay for the gas needed to drive the rental for the weekend. ii | |||
| 09/27/2011 | 26925 | ||
| These trucks shake violently in the front end when they encounter even the smallest of bumps in the road. ford has failed to take the responsible and corrective matters to fix the problems. something must be done before someone get killed. please see fordforum.org to see that many others are having the same issues. | |||
| 05/10/2011 | 13000 | ||
| Tl* the contact owns a 2011 ford f-250 sd. the contact stated while driving approximately 35 to 45 mph the vehicle would drift from left to right without any warning. the vehicle was not inspected by a dealer nor had it been repaired. the dealer was contacted and advised him that they were not aware of the failure. the failure mileage was approximately 13,000. the vin was unavailable. | |||
| 05/10/2011 | 13000 | ||
| Tl- the contact owns a 2011 ford f-250 sd. the contact stated while driving approximately 35 to 45 mph the vehicle would drift from left to right without any warning. the vehicle was not inspected by a dealer nor had it been repaired. the dealer was contacted and advised him that they were not aware of the failure. the failure mileage was approximately 13,000. the vin was unavailable. rvk | |||
| 05/10/2011 | 13000 | ||
| Tl-the contact owns a 2011 ford f-250 sd. the contact stated that when driving approximately 35 to 45 mph the vehicle would drift from left to right without any warning. the vehicle has not been inspected by a dealer nor has it been repaired. the dealer was contacted and they advised him that they were not aware of that failure. the failure mileage was approximately 13,000. the vin was unavailable. tb | |||
| 07/11/2011 | 9800 | ||
| Ford f 250 death wobble- hit a bump at speed above 30 mph and the steeering wheel begins an uncontrillable wobble. in fact the whole truck shakes violently. the truck has actually jump sideways into the on comming lane. prrevoiusly reports in nhtsa for previous years for this vehicle (nhtsa tsb # 10028404 ) and ea 08-007. this is a stock truck with no modifications with factory installed wheels and tires at proper pressure and only 9800 miles. i have a video of the wobble | |||