Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
09/19/2012678001
 Upon driving at highway posted speed, i encountered a bump in the road while in a turn. upon hitting the bump, it sent my front-end into a violent speed-wobble which almost put my family and i into the retaining wall. being that i'm a former state police officer, i may have saved us only by being highly trained within driving and vehicle control. i have read forums with many stating that they have experienced the same flaw, some with not very god endings. *tr
09/19/201267800
 Upon driving at highway posted speed, i encountered a bump in the road while in a turn. upon hitting the bump, it sent my front-end into a violent speed-wobble which almost put my family and i into the retaining wall. being that i'm a former state police officer, i may have saved us only by being highly trained within driving and vehicle control. i have read forums with many stating that they have experienced the same flaw, some with not very god endings.
02/18/2012100000
 Stopped at a traffic light at a three way intersection. when light changed proceeded through the intersection to the left speed was between 10-15 mph half way through the intersection when the steering box failed. lost all steering and collided with telephone pole opposite the intersection.there was no prior warning or preemptive signs of eqpt failure. the vehicle was in perfect working order at the time of failure. the collision center who did the estimate on the truck stated he had never seen a steering box fail the way this one did the pinion gear in side exploded!
11/15/20062500
 This vehicle since new has had numerous incidents with a severe uncontrollable shimmy in front end and steering wheel.i have had it to the dealer numerous times and they tell me there is nothing wrong with it. ford has sent a few notifications stateing that they are aware of the problem,but that it is just caused from improper inflation.i have set the tires to manufacturers recommended psi weekly,and does'nt make a bit of difference.ford is closing their eyes on this one,and it is going to cost lives!!!.when this occurs you have absolutely no control of the vehicle.another problem with this vehicle is the engine is junk.my vehicle has 43000 miles currently,and has had the motor taken out of it twice already for repairs!!!,and has been to dealer at least 6 or 7 times.i own a small tree care company and really cant afford a $45000 mistake to a multi billion dollar company.
05/23/2011134800
 Tl*the contact owns a 2006 ford f-350. the contact stated while driving approximately 60 mph the vehicle began to shake violently on the front end. the vehicle was not inspected by a dealer nor was it repaired. the failure mileage was approximately 134,800.
05/23/2011134800
 Tl-the contact owns a 2006 ford f-350. the contact stated that while driving approximately 60 mph when he started to notice a very violent shaking in the front end. the vehicle has not been inspected by a dealer nor has it been repaired. the failure mileage was approximately 134,800. tb
02/02/201080000
 Tl-the contact owns a 2006 ford f-350. the steering wheel would shake while driving at any speed. the shaking would worsen when driving over bumps and around turns. the failure recurred intermittently. the vehicle was not taken to have the failure diagnosed. the vehicle was not repaired. the failure mileage was 80,000 and the current mileage was 103,000. the vin was unavailable. sm.
06/10/201040000
 I have a 2006 ford f350 super duty truck i purchased new and after 40,000 miles i notices once the front end shook so bad i almost crashed . i thought it was the road but a month later it happened again. i took it to the ford dealer and they said they could do an alignment and also replace the steering stabilzer. after about $600 it happened 2 more times . it is such a bad shake when your going about 60-65 you could result in a serious accident .somthing needs to be done.
02/17/200724200102/04/2006
 Tl* the contact owns a 2006 ford f350. while driving between 40 to 60 mph and when hitting bumps on the road the front end of the vehicle along with the steering column shimmies. around may she received a notice about vehicle vibration . the dealer was contacted and a technician concluded that 4- wheel alignment was needed as well as a steering dampner. updated. the failure mileage was 24200. the current mileage was 42500. updated 11/04/09. *lj updated 11/05/09
05/20/2008230001
 I own a 4wd f350 dually. while traveling at highway speeds approx. 45mph and above and after traveling over an uneven road surface or bump in the road, the front end goes into an uncontrollable shimmy/oscillation. this can only be stopped by pulling over and completely stopping the vehicle. i have taken the truck to a ford dealership who checked the front end and said there was nothing wrong w/ the truck and that it was a tire problem. i have since then bought new tires which somewhat lessened the problem but did not correct it. i also have taken the truck to a reputable independent alignment shop, and they told me that they have seen a lot of trucks w/ the same problem, but are unable to fix it due to the design of the front end. the independent shop said there is to much castor in the front end and no way to adjust it. i am now on my third set of tires w/ only 45000 miles on the truck. i bought this truck for around $ 48,000.00 and have had this problem since the truck had about 23000 miles on it. i cant even drive it on the interstate due to the uncontrollable front end shimmy. the ford dealership will not acknowledge that i have a problem. i have searched the internet and have found post after post of people who have the same problem with their truck and the lack of acknowledgment from ford. this is a very serious problem and to date i have spent over $ 1,600.00 trying to remedy it. i hope some one from your dept. is familiar w/ this and could possibly help me. thank you stephen hall *tr
02/22/20068000102/01/2006
 Dt*: the contact stated that while driving at 30 mph and pulling a trailer, the steering mechanism detached. the vehicle veered out of control and struck a wall. the accident was reported to the police. there was no warning prior to the failure, and the contact was injured in the accident. the vehicle was taken to a dealer. the dealer was unable to determine the cause of the failure, but was able to repair the steering mechanism.
STEERING - GEAR BOX (OTHER THAN RACK AND PINION)
03/09/2007350002
 Tl*the contact owns a 2006 ford f-350. while driving 45 mph, the steering became loose and the vehicle sideswiped a dump truck. the driver was wearing a seat belt, but sustained bruises to his chest. the vehicle was previously taken to a repair shop for an alignment. the dealer stated that there was a hose leaking power steering fluid. after the hose was replaced, the failure continued. the vehicle was taken back to the repair shop after the crash and they stated that the steering gear box needed to be replaced. the vehicle has not been driven since the crash. the purchase date was unknown. the failure mileage was 35,000 and current mileage was 37,000.
STEERING - HYDRAULIC POWER ASSIST - PUMP
09/20/2007120006006/08/2005
 Tl*the contact owns a 2006 ford f-350. the vehicle would crank, but not start. the vehicle was towed to the dealer and they stated that the oil control module did not have enough pressure to start the motor. the dealer replaced the head gasket. the radio volume turned all the way up intermittently and was replaced. while driving between 5-10 mph in tow haul mode, the transmission would not switch gears when making a left hand turn. the dealer updated the codes for the transmission; however, the failure continued. when the brakes were applied, there was a loss of steering. the failure mileage was 12,000 and current mileage was 34,234.
STEERING - LINKAGES - ARM - IDLER AND ATTACHMENT
08/20/20071
 Fax from senator transmitting letter for concerns with the steering on his 2006 ford pickup and ford's refusal to pay damages due to an accident. *kb the consumers daughter was coming into the curve, and as she turned the steering wheel, there was no steering control. she applied the brakes on the wet pavement and lost control of the vehicle which resulted in her sliding off the roadway striking several trees. the steering arm on the truck was broken, it appeared the arm broke as she started out on the turn. *jb