Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| AS-21769 | 03/01/2011 | 10039053 | Ready | 07/06/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm | 07/06/2011 | |
| ENGINE AND ENGINE COOLING - ENGINE - DIESEL | |||||
| TSB-11-4-15 | 04/19/2011 | 10038945 | Ready | 06/28/2011 | |
| TSB-11-4-15 | 04/19/2011 | 10038945 | Ford: some ford super duty trucks may exhibit a lack of power with a diagnostic trouble code at full operating temperature during acceleration. *rm | 06/28/2011 | |
| SB-21410 | 07/01/2010 | 10034628 | Ford: some trucks with 6.4l engine will run rough, smokes, or no start due to gasoline or alcohol in the fuel. gasoline/alcohol lack the lubricity of diesel fuel and will cause fuel system failure. *pe | 12/13/2010 | |
| SB-21434 | 07/01/2010 | 10034631 | Ford: supply/return lines installation at high pressure pump-revised washer for trucks equipped with 6.4l engines. when installing supply or return lines at high pressure pump on diesel engines, do not use the bonded style washer (w302870) | 12/13/2010 | |
| TSB-08-18-6 | 09/01/2008 | 10027985 | Ford truck: some trucks equipped with a 6.0l diesel engine may exhibit a hard start/long crank or no start condition due to low injection control pressure (icp). *pe | 02/25/2009 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR | |||||
| CSP-10M05 | 09/23/2010 | 10034712 | Ford: catalyst y pipe warranty extension.. in some of the affected vehicles, certain vehicle operating conditions can cause the catalyst substrate to crack or melt. this can cause symptoms including but not limited to audible noise from t | 01/05/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 11/03/2012 | 36266 | 1 | |
| Ford f350 with 6.4l diesel had check engine light (cel) illuminate while driving. engine immediately slowed to idle (800rpm) and would not respond to throttle inputs. was not able to clear roadway and blocked traffic on busy urban road. dealer was not able to find anything wrong, yet performed calibration update on pcm. i was informed this needs to be done as vehicle ages and sensors wear. reviewed owners manual and did not located maintenance interval for calibration updates to pcm. i am certain this is an inherent pcm software code error leading to complete loss of engine operation. a dangerous situation on congested roadways. *tr | |||
| 11/03/2012 | 36266 | ||
| Ford f350 with 6.4l diesel had check engine light (cel) illuminate while driving. engine immediately slowed to idle (800rpm) and would not respond to throttle inputs. was not able to clear roadway and blocked traffic on busy urban road. dealer was not able to find anything wrong, yet performed calibration update on pcm. i was informed this needs to be done as vehicle ages and sensors wear. reviewed owners manual and did not located maintenance interval for calibration updates to pcm. i am certain this is an inherent pcm software code error leading to complete loss of engine operation. a dangerous situation on congested roadways. | |||
| 05/02/2009 | 7451 | 9 | |
| Leased ford 350 truck on 10/23/08. noticed strange smell in the cab when idling or when heater or air conditioner was running. took the vehicle into sunrise ford dealership 8 times for this same issue and was not ever fixed until 9th time and they replaced manifold gasket . so all the while inhaling carbon monoxide poison. needless to say only after 6 months of getting my ford 350 i got a heart attack and had to get an operation on my heart. then again july 4th 2011 had heart attack and had to get another operation on my heart; at first did not see the correlation until my spouse rode in the truck: eyes burned, migraine headache, and passed out when returned home and tasted exhaust the next day. that was the point that we alerted ford and the dealership to fix the problem and finally on june 12th 2012 the sunrise dealership finally fixed the truck. the damage to my heart is irreversible and i am on constant medication . i need to be recompensed for this gross negligence from ford and it affiliates because i am sole provider of 8 children an a veteran who served this country. *tr | |||
| 05/02/2009 | 7451 | ||
| Leased ford 350 truck on 10/23/08. noticed strange smell in the cab when idleing or when heater or air conditioner was running. took the vechicle into sunrise ford dealership 8 times for this same issue and was not ever fixed until 9th time and they replaced manifold gasket . so all the while inhaling carbon monoxide poision. needless to say only after 6 months of getting my ford 350 i got a heart attack and had to get an opperation on my heart. then again july 4th 2011 had heart attack and had to get another opperation on my heart; at first did not see the correlation until my spouse rode in the truck: eyes burned, migraine headache, and passed out when returned home and tasted exhaust the next day. that was the point that we alerted ford and the dealership to fix the problem and finally on june 12th 2012 the sunrise dealership finally fixed the truck. the damage to my heart is irriversable and i am on constant medication . i need to be reconpenced for this gross negligence from ford and it affilates because i am sole provider of 8 children an a veteran who served this country. | |||
| ENGINE AND ENGINE COOLING | |||
| 10/13/2012 | 39080 | 1 | |
| Upon inspection of this vehicle,our mechanic found the automatic dipstick tube rusted in half on the right side of the engine. at the bracket that bolts to the exhaust manifold. we believe this to be a potential fire /safety hazard if some one was to fill or check the transmission while the engine is hot. we also found the right side shock tower severely degraded because of rust. the top of the tower has large pieces of rust scale on top of the tower that we feel could possibly allow the coil spring pressure to fracture the steel and cause a loss of steering. i have not seen this much corrosion on a truck this new. we have taken pictures and can be e-mailed if needed. this vehicle has been removed from service until it can be repaired. this is a city of allentown ,pa fleet vehicle. *tr | |||
| 08/01/2009 | 4000 | ||
| Tl- the contact owns a 2008 ford f-350. the contact was driving 30 mph when white smoke emitted from the exhaust. the vehicle was taken to the dealer. the dealer advised the contact that the vehicle entered into an abnormal safe mode. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 4,000 and the current mileage was 27,000. kmj | |||
| 08/01/2009 | 4000 | ||
| Tl- the contact owns a 2008 ford f-350. the contact was driving 30 mph when white smoke emitted from the exhaust. the vehicle was taken to the dealer. the dealer confirmed the vehicle entered regeen mode. the manufacturer was contacted. the vehicle was not repaired. the failure mileage was 4,000 and the current mileage was 27,000 . rds | |||
| 03/20/2012 | 95267 | ||
| Vehicle was sitting at idle when blew upper radiator hose.i replaced hose due to fords excessive charge to replace one hose,was not notified that due to the loss of fluid.radiators hot cold cycles were effected, so radiator was effected and created a crack in radiator due to constantly cycling due to the loss of fluid created from defective hose.now ford will not cover the radiator due to service managers lack of informing client to keep hose for ford corporate to review.other problems that arose blown motor. ## vin passed ## ford f-350 2008dually 4x4 ## | |||
| 08/29/2011 | 72410 | ||
| Was driving to work on a major highway when all of a sudden the truck stalled and quite running. after having the vehicle towed into a ford dealership they determined that 2 fuel injectors along with the fuel pressure regulator were bad. after further research they determined it was caused by corrison in the fuel tank. they said ford would not stand behind the problem as they blamed it on the diesel fuel. we buy the same diesel fuel that other trucks use and they do not seem to have this problem. it is bought at reputable gas stations. fortunately we were able to get the truck off the road this time and not cause any accidents. this should be a recall issue backed by ford motor company instead of a money maker for them. after researching the internet this is a very common problem and needs to be addressed and make ford responsible for the problem before someone gets hurt. | |||
| 08/09/2011 | 61000 | ||
| While driving my 2008 f-350 superduty diesel powered truck at 45 mph for approx 2 miles, received message stop safely now and complete power down of engine. the truck decelerated so fast that had we not been passing a pull off lane we would have been stuck in the middle of the driving lane. the whole incident happened in less than 10 seconds. after getting over to side of road, engine would not crank over and was not allowed to restart until after the engine either cooled down or timed out (didn't try for about an hour later). by time tow truck arrived, we had gotten the engine to start but did not feel it safe to try and move the vehicle as we had no idea how far it would go or if it would happen again. truck was in shop serviced for 60,000 and had latest ford recall for reprogramming completed less than 30 miles prior to incident. we were told there was a tech bulletin out on this problem but it was not covered under the engine warranty so we had to pay out of pocket. the fix is only half the issue; 10-15 second is not enough warning to safely pull off the road. if we had been pulling our travel trailer, we would not even been able to get as far as we did. this is the second time a tech bulletin issue has happened to us (prior issue was with a pressure valve on the radiator that caused the radiator to split) ford should inform us of potential problems so we can be aware of possible issues before they happen, not driving down the road. | |||
| 02/13/2011 | 111 | ||
| Tl-the contact owns a 2008 ford f-350 xl. the contact stated that while driving at various speeds he would hear a loud noise coming from the hood. the vehicle was inspected by a dealer who advised the contact that he needed to replace the rocker arms in the engine. also advised him that if not replaced they would puncture the motor causing that to fail as well. the vehicle was repaired for the rocker arms. the failure and current mileages were approximately 111. tb | |||
| 09/02/2010 | 100345 | ||
| This vehicle has had a radiator failure. we had the dealer diagnose and repair . every truck in our fleet of 7 f-350's has had radiator failures and ford refuses to warrant the repairs. on this vehicle the radiator was replaced at 100,345 miles on 9-2-10. | |||
| 11/18/2010 | 60083 | ||
| This vehicle has had two radiator failures. we had the dealer diagnose and repair both times. every truck in our fleet of 7 f-350's has had at least two radiator failures and ford refuses to warrant the repairs. on this vehicle the first radiator was replaced at 60,083 miles on 7-8-09; the second radiator was replaced at 119,551 miles on11-18-10. | |||
| 12/26/2009 | 78475 | ||
| This vehicle has had a radiator failure. we had the dealer diagnose and repair. every truck in our fleet of 7 f-350's has had radiator failures and ford refuses to warrant the repairs. on this vehicle the radiator was replaced at 78,475 miles on 12-26-09. | |||
| 04/30/2010 | 138005 | ||
| This vehicle has had two radiator failures. we had the dealer diagnose and repair both times. every truck in our fleet of 7 f-350's has had at least two radiator failures and ford refuses to warrant the repairs. on this vehicle the first radiator was replaced at 27,229 miles on 5-27-08; the second radiator was replaced at 138,005 miles on 4-30-10. | |||
| 09/02/2010 | 100345 | ||
| This vehicle has had a radiator failure. we had the dealer diagnose and repair . every truck in our fleet of 7 f-350's has had radiator failures and ford refuses to warrant the repairs. on this vehicle the radiator was replaced at 100,345 miles on 9-2-10. | |||
| 11/18/2010 | 60083 | ||
| This vehicle has had two radiator failures. we had the dealer diagnose and repair both times. every truck in our fleet of 7 f-350's has had at least two radiator failures and ford refuses to warrant the repairs. on this vehicle the first radiator was replaced at 60,083 miles on 7-8-09; the second radiator was replaced at 119,551 miles on11-18-10. | |||
| 12/26/2009 | 78475 | ||
| This vehicle has had a radiator failure. we had the dealer diagnose and repair. every truck in our fleet of 7 f-350's has had radiator failures and ford refuses to warrant the repairs. on this vehicle the radiator was replaced at 78,475 miles on 12-26-09. | |||
| 04/30/2010 | 138005 | ||
| This vehicle has had two radiator failures. we had the dealer diagnose and repair both times. every truck in our fleet of 7 f-350's has had at least two radiator failures and ford refuses to warrant the repairs. on this vehicle the first radiator was replaced at 27,229 miles on 5-27-08; the second radiator was replaced at 138,005 miles on 4-30-10. | |||
| 09/02/2010 | 100345 | ||
| This vehicle has had a radiator failure. we had the dealer diagnose and repair . every truck in our fleet of 7 f-350's has had radiator failures and ford refuses to warrant the repairs. on this vehicle the radiator was replaced at 100,345 miles on 9-2-10. | |||
| 11/18/2010 | 60083 | ||
| This vehicle has had two radiator failures. we had the dealer diagnose and repair both times. every truck in our fleet of 7 f-350's has had at least two radiator failures and ford refuses to warrant the repairs. on this vehicle the first radiator was replaced at 60,083 miles on 7-8-09; the second radiator was replaced at 119,551 miles on11-18-10. | |||
| 12/26/2009 | 78475 | ||
| This vehicle has had a radiator failure. we had the dealer diagnose and repair. every truck in our fleet of 7 f-350's has had radiator failures and ford refuses to warrant the repairs. on this vehicle the radiator was replaced at 78,475 miles on 12-26-09. | |||
| 04/30/2010 | 138005 | ||
| This vehicle has had two radiator failures. we had the dealer diagnose and repair both times. every truck in our fleet of 7 f-350's has had at least two radiator failures and ford refuses to warrant the repairs. on this vehicle the first radiator was replaced at 27,229 miles on 5-27-08; the second radiator was replaced at 138,005 miles on 4-30-10. | |||
| 09/02/2010 | 100345 | ||
| This vehicle has had a radiator failure. we had the dealer diagnose and repair . every truck in our fleet of 7 f-350's has had radiator failures and ford refuses to warrant the repairs. on this vehicle the radiator was replaced at 100,345 miles on 9-2-10. | |||
| 11/18/2010 | 60083 | ||
| This vehicle has had two radiator failures. we had the dealer diagnose and repair both times. every truck in our fleet of 7 f-350's has had at least two radiator failures and ford refuses to warrant the repairs. on this vehicle the first radiator was replaced at 60,083 miles on 7-8-09; the second radiator was replaced at 119,551 miles on11-18-10. | |||
| 12/26/2009 | 78475 | ||
| This vehicle has had a radiator failure. we had the dealer diagnose and repair. every truck in our fleet of 7 f-350's has had radiator failures and ford refuses to warrant the repairs. on this vehicle the radiator was replaced at 78,475 miles on 12-26-09. | |||
| 04/30/2010 | 138005 | ||
| This vehicle has had two radiator failures. we had the dealer diagnose and repair both times. every truck in our fleet of 7 f-350's has had at least two radiator failures and ford refuses to warrant the repairs. on this vehicle the first radiator was replaced at 27,229 miles on 5-27-08; the second radiator was replaced at 138,005 miles on 4-30-10. | |||
| 09/02/2010 | 100345 | ||
| This vehicle has had a radiator failure. we had the dealer diagnose and repair . every truck in our fleet of 7 f-350's has had radiator failures and ford refuses to warrant the repairs. on this vehicle the radiator was replaced at 100,345 miles on 9-2-10. | |||
| 11/18/2010 | 60083 | ||
| This vehicle has had two radiator failures. we had the dealer diagnose and repair both times. every truck in our fleet of 7 f-350's has had at least two radiator failures and ford refuses to warrant the repairs. on this vehicle the first radiator was replaced at 60,083 miles on 7-8-09; the second radiator was replaced at 119,551 miles on11-18-10. | |||
| 12/26/2009 | 78475 | ||
| This vehicle has had a radiator failure. we had the dealer diagnose and repair. every truck in our fleet of 7 f-350's has had radiator failures and ford refuses to warrant the repairs. on this vehicle the radiator was replaced at 78,475 miles on 12-26-09. | |||
| 04/30/2010 | 138005 | ||
| This vehicle has had two radiator failures. we had the dealer diagnose and repair both times. every truck in our fleet of 7 f-350's has had at least two radiator failures and ford refuses to warrant the repairs. on this vehicle the first radiator was replaced at 27,229 miles on 5-27-08; the second radiator was replaced at 138,005 miles on 4-30-10. | |||
| 09/22/2009 | 31992 | ||
| Tl-the contact owns a 2008 ford f350. the contact stated that the radiator on the vehicle is currently leaking. the leak was noticed by the driver after doing a daily inspection of the vehicle. the vehicle has not been inspected by a dealer nor has it been repaired. the failure mileage was approximately 31,992. tb | |||
| 07/07/2009 | 20774 | ||
| Tl-the contact owns a 2008 ford f350. the contact stated that the vehicle had radiator failures in which it would have leaking problems. the vehicle was inspected by a dealer who informed the contact that the radiator needed to be replaced. the radiator was replaced. the failure mileage was approximately 20,774. tb | |||
| 09/22/2009 | 31992 | ||
| Tl-the contact owns a 2008 ford f350. the contact stated that the radiator on the vehicle is currently leaking. the leak was noticed by the driver after doing a daily inspection of the vehicle. the vehicle has not been inspected by a dealer nor has it been repaired. the failure mileage was approximately 31,992. tb | |||
| 07/07/2009 | 20774 | ||
| Tl-the contact owns a 2008 ford f350. the contact stated that the vehicle had radiator failures in which it would have leaking problems. the vehicle was inspected by a dealer who informed the contact that the radiator needed to be replaced. the radiator was replaced. the failure mileage was approximately 20,774. tb | |||
| 09/22/2009 | 31992 | ||
| Tl-the contact owns a 2008 ford f350. the contact stated that the radiator on the vehicle is currently leaking. the leak was noticed by the driver after doing a daily inspection of the vehicle. the vehicle has not been inspected by a dealer nor has it been repaired. the failure mileage was approximately 31,992. tb | |||
| 07/07/2009 | 20774 | ||
| Tl-the contact owns a 2008 ford f350. the contact stated that the vehicle had radiator failures in which it would have leaking problems. the vehicle was inspected by a dealer who informed the contact that the radiator needed to be replaced. the radiator was replaced. the failure mileage was approximately 20,774. tb | |||
| 09/22/2009 | 31992 | ||
| Tl-the contact owns a 2008 ford f350. the contact stated that the radiator on the vehicle is currently leaking. the leak was noticed by the driver after doing a daily inspection of the vehicle. the vehicle has not been inspected by a dealer nor has it been repaired. the failure mileage was approximately 31,992. tb | |||
| 07/07/2009 | 20774 | ||
| Tl-the contact owns a 2008 ford f350. the contact stated that the vehicle had radiator failures in which it would have leaking problems. the vehicle was inspected by a dealer who informed the contact that the radiator needed to be replaced. the radiator was replaced. the failure mileage was approximately 20,774. tb | |||
| 05/28/2010 | 50000 | ||
| Tl-the contact owns a 2008 ford f-350. while driving at approximately 50 mph a service message indicating that the vehicle was entering regeneration mode appeared on the dashboard. the vehicle then lost some power and smoke began to come out from under the hood. the vehicle was pulled over and shut off. it was towed to an authorized dealer where she was informed the entire engine melted. it was then towed to another authorized dealer where it was repaired. the failure has not recurred. the failure mileage was 50,000 and the current mileage was 50,500. sm. | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 03/10/2010 | 110154 | ||
| This vehicle has had two radiator failures. we had the dealer diagnose and repair both times. every truck in our fleet of 7 f-350's has had at least two radiator failures and ford refuses to warrant the repairs. on this vehicle the first radiator was replace at 110,154 miles on 3-10-10; the second radiator was replaced at 141,617 miles on12-22-10. | |||
| 11/01/2010 | 33000 | ||
| 2008 ford f350 6.4 diesel. job 1 truck production line. 33000 miles, leaking radiator. dealer replaced and determined defective. $1709.43 cost. truck purchased 6/07. truck is 6 months out of warranty. most owners of this model reporting same problem. | |||
| 06/03/2009 | 70000 | ||
| Tl*the contact owns a 2008 ford f-350. while driving 55 mph, the engine temperature began to rise and the engine power decreased. several months prior to the failure, the vehicle displayed the same symptoms and was serviced by the dealer. the cause of the failure has not been diagnosed by the dealer. the current and failure mileages were 70,000. | |||
| 10/20/2008 | 54000 | 1 | |
| Radiator leak. *tr | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - RADIATOR ASSEMBLY | |||
| 07/05/2009 | 50000 | 1 | |
| Tl* the contact owns a 2008 ford f350. after turning the engine off he heard a hissing sound. upon further inspection, he noticed that the radiator was leaking fluid. his cat died from drinking the fluid. the dealer was notified and a technician concluded that the repairs would be covered under the warranty. the failure mileage was 50000. the current mileage was 65000. updated 11/03/09 *bf the consumer stated there was a leak in 3 different places. updated 11/04/09*jb | |||
| 08/05/2007 | 40000 | 2 | 04/07/2007 |
| Tl*the contact owns a 2008 ford f-350. the contact heard a humming noise coming from the power steering. he discovered that the radiator fluid was low. the vehicle was taken to the dealer for a pressure check of the cooling system. the dealer found a radiator leak and made the replacement. this is the second time the radiator has been replaced due to the same failure. the current mileage was 40,800 and failure mileage was 40,000. | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 08/01/2008 | 47000 | ||
| Tl*the contact owns a 2008 ford f-350. while driving 60 mph, the contact heard a loud banging noise coming from the front end of the vehicle. he noticed smoke coming from the rear of the vehicle. he pulled the vehicle over and noticed smoke coming from the hood of the vehicle. also, the contact noticed a vast amount of oil on the ground where the vehicle was parked. the vehicle was taken to the dealer and they stated that the engine needed to be replaced. prior to the warning, the contact could smell oil burning while driving the vehicle. the current and failure mileages were 47,000. | |||
| ENGINE AND ENGINE COOLING - ENGINE - DIESEL | |||
| 01/01/2011 | 2 | ||
| 2008 ford f350. consumer states that the vehicle stalled while driving. *kb the consumer stated a code camp up that stated clean exhaust filter. the truck was towed to a repair shop. the mechanic informed the consumer the exhaust sensor was bad and it needed to be replaced. the consumer stated the sensor was replaced once before. also, parts on the radiator were replaced due to leaks around the engine. the repair shop informed the consumer the truck was not running right and requested the service records. the consumer stated she and her husband performed their own maintenance on the truck. the mechanic asked for the type of oil that was used. the consumer was then informed the wrong type of oil was used and the engine was damaged beyond repair. a sample of oil was tested and it was determined that the correct oil was being used, however the oil was contaminated with coolant. *jb | |||
| 07/05/2009 | 50000 | 1 | |
| Tl* the contact owns a 2008 ford f350. after turning the engine off he heard a hissing sound. upon further inspection, he noticed that the radiator was leaking fluid. his cat died from drinking the fluid. the dealer was notified and a technician concluded that the repairs would be covered under the warranty. the failure mileage was 50000. the current mileage was 65000. updated 11/03/09 *bf the consumer stated there was a leak in 3 different places. updated 11/04/09*jb | |||
| 02/08/2008 | 53000 | 12 | 08/01/2007 |
| Tl*the contact owns a 2008 ford f-350. while driving approximately 55 mph, pressure was applied to the accelerator pedal without power assistance. the contact noticed excessive smoke coming from the exhaust pipe. in addition, the vehicle hesitated and idled roughly. there were no warning lights illuminated on the instrument panel. the contact pulled over to the side of the road an turned off the engine. after five minutes, the engine was able to be restarted. the contact observed that the failure occurred more frequently in rainy weather conditions and at any given speed. the vehicle was taken to an authorized dealer for a diagnostic, but no failures were found. however, the computerized system was reprogrammed and the motor was replaced at 53,000 miles. on 12 separate occasions, the vehicle was taken to an authorized dealer for identical failures, but there were no resolutions. the vehicle has not been repaired. the failure mileage was 33,000 and current mileage was 73,400. updated 10-29-08 *bf updated 10/30/08. *jb | |||
| 07/11/2007 | 125 | 2 | 07/11/2007 |
| Two issues really: a sloppily installed valve cover gasket on the right valve cover causing fluid leakage. the second is a constant drift to the left. 2008 f-350 lariat 4x4 crewcab long bed powerstroke diesel. *jb | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 10/14/2010 | |||
| My f350 crew cab has fumes that enter the cab of the truck when the exhaust system is cleaning. this has been happing for as long as i have owned this truck, you can't leave the windows up and breath because it is a health hazard. sunbelt ford in cordele georgia is aware of this problem as they have looked at the truck.i was advised that my truck is the only one that does this. i know there is a problem as i have been a satisfied ford truck owner for years as well as using ford trucks in my construction business and have never encountered this type of problem before. please advise me in writing as i feel that ford motor company has a problem. | |||
| 09/04/2008 | 15000 | ||
| Tl*the contact owns a 2008 ford f350. whenever the contact started the ignition there was a generation of excessive exhaust fumes. the vehicle was taken to an authorized dealer for inspection. the technician was unable to locate the failure. the vehicle was taken to an authorized dealer on thirteen separate occasions for the identical failures which there were no resolutions. the vehicle has not been repaired for the malfunction. the contact had concerns of the safety risk involved. the failure mileage was 15,000. | |||
| 06/25/2007 | 2500 | 1 | |
| June 25, 2007, we were in montana and had just come down from approx. 14,000 ft. pass, closed sun roof on our 2008 ford f350 crewcab diesel, all 4 occupants (3 adults & 1 child) fell asleep @ 2:00 pm in the afternoon. passenger woke as we were going off the pavement, tried to put truck back on pavement but front of truck would not get under control, hit mail boxes and veered to left (still unable to control) not speeding, hit head on into trees, rolled to roof. air bags did not deploy on either side, driver side (front and back) roof crushed to top and into front drivers seat and almost to frame of window in the back seat. why or what caused us all to fall asleep after closing sun roof, why were we not able to control front of truck (too heavy?), why did air bags not deploy and why did roof crush so far on a roll to roof, we did not roll completely over. truck was totaled. no deaths occurred, driver resulted in a broken neck and passengers with rib and neck injuries. *tr | |||
| 06/22/2008 | 60624 | ||
| Tl*the contact owns a 2008 ford f-350. on june 4, 2008, while driving approximately 60 mph, the vehicle suddenly shut down without warning. the contact took the vehicle to the dealer and they stated that the exhaust filter failed. the dealer replaced the exhaust filter. on june 22, 2008, the contact's father was transporting a trailer and the vehicle suddenly shut off while attempting to park. the trailer slammed into the vehicle. his father lost control and sustained injuries to his neck and back. the vehicle was returned to the dealer, but they were unable to diagnose the cause of the failure. the manufacturer stated that they were not responsible for any of the damages. the failure mileage was 60,624 and current mileage was 69,000. | |||