Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 06/14/2010 | 197290 | ||
| My front tire tread separated from the tire on my truck while doing 75 mph. i also spoke with another guy that has his tires listed on craigslist that had the same problem. when my tire came off it damaged my fender, running board on the exterior have not had a chance to see what other damage was done. no one was hurt no other known damaged was caused to other vehicles. | |||
| 09/27/2008 | 180000 | 1 | |
| On 9/23/2008 i ordered and received 4 dayton (e) rated 265/75r/16 tires from h&f tire in lancaster, pa. they are made by firestone/ bridgestone. i mounted, balanced, and installed them on a customers f350 supercab work truck. on 9/25 i ordered 4 more of the same tires for the same customers other work truck. on 9/26 there was a rim and tire left at my front door that had a large bulge on the sidewall. it was one of the tires that i installed 2 days prior. i ordered a replacement. i installed brakes and the new tires on the second truck. the owner (amish) his two children and a driver picked up the truck the following day. i was called within 10 minutes of their departure and told a tire had just blew up. i grabbed the replacement tire from the 1st truck and ran to assist them. i was shocked at what i saw. the tire exploded and nearly tore in half. they were shook up, but not injured as the driver got the truck into a driveway safely. i was questioned but could give no answers. 2 days later another tire bulged and went down. h&f stated it was install damage. i asked them to show me how? on 9/30 2 replacement tire were sent. why would they continue to sent tires if i am damaging them? i checked out the tires before mounting and 1 tire clearly has defects in the cord area consistent with where the tires are coming apart. 1 rep from h&f and 2 from firestone came and acknowledged, circled, and photographed the areas and wanted to take the tire. i refused to give it up. they have the other 3. i was billed for 12tires and a finance charge for not paying last month. i paid the bill and demanded the other tires back. the tire i have was never mounted at this shop. the tires are either manufacturing related or these tire were mounted,dismounted, and sold as new which i have been told is not the case. i will take a lie detect test stating i am not damaging these tires. the question is, why isn't anyone concerned about the 8 tires on my customers 10,000 lb trucks. *tr | |||
| 05/19/2008 | 147000 | 1 | |
| Tread separation on left front tire, ruined wheel. after installing spare tire and driving 12 more miles. tread separation on right front tire. both times tires blew out, causing damage to vehicle. *tr | |||
| 09/17/2006 | 92000 | 1 | 05/01/1999 |
| Dt*: the contact stated while travelling 65 mph the right rear tire shredded with no wear to the tread and the tire blew. the tires were rotated and kept at regular air pressure. there was plenty of tread left when the tire blew. the blown tire caused damage to the frame of the truck. | |||
| TIRES - TREAD/BELT | |||
| 10/21/2008 | 23000 | 5 | |
| 4 tires purchased from cooper tires failed. *gr on july 22, 2006, the consumer purchased a set of six cooper discover st tires. on october 21, 2008, the first tire failed, with complete tread separation from the carcass which caused damage to the vehicle. on july 8, 2009, the second tire failed with incipient tread separation. on november 20, 2009, the third tire failed catastrophically with complete tread separation and sudden explosive rupture of the carcass, which caused more damage to the consumers vehicle. on april 17, 2010 the fourth tire failed with partial tread separation and sudden explosive rupture of the carcass and the tread area. the consumer learned that cooper changes its rubber compound, perhaps many times without informing suppliers. *jb the consumer stated the fifth tire is now cracking deeply between the tread. updated 06/10/10.*jb | |||