Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING - GEAR BOX - SHAFT SECTOR
2012402/01/2008100246912008 e-series and f-series super duty - steering gear leak. *nj05/06/2008
STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID
0719210/01/200710023851Some 2008 f-super duty vehicles built before 5/10/07 and equipped with a 5.4l or 6.8l engine and single rear wheels (srw), with a customer concern of power steering pump noise while driving and with hotter than normal powering steering flu02/06/2008
STEERING - WHEEL AND HANDLE BAR
LP-09L0204/01/200910028404Ford trucks: vehicles have experienced severe steering wheel and front wheel vibrations and oscillations after traveling over a bump or dip in the road. models f-250/350 super duty 4x4. *pe updated 7/22/09. csc letter was receive03/30/2009

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
03/03/201093781
 Start of multiple occurrences of death wobble with this truck and numerous trips to the ford dealerships with no fix. tires replaced approximately 28,000 miles at my expense: ( was told this would most likely fix the wobble). i was advised the front end alignment out (caster setting) and could not be fixed by ford because the caster adjusters necessary to repair - not available at the time. but ford advised me the alignment without the caster adjusters was still within ford specs and would be fine. last visit to the dealership for the death wobble around 09-19-2012, vehicle @ 34,090. advised the mechanic attempted to align vehicle with caster adjuster sleeves; was unable to fix, wrong sleeves. would have been charged for the repair approx. 400.00. i was told that if i had the front aligned correctly it would take care of death wobble. 95% sure it would fix. i finally went to local mechanic shops. fixed wobble with 2 steering stabilizers @ 324.74 charge. alignment with caster sleeves @ 414.22 charge. i am planning to ask ford for reimbursement but i doubt they will comply. *tr
03/03/20109378
 Start of multiple occurrences of death wobble with this truck and numerous trips to the ford dealerships with no fix. tires replaced approximately 28,000 miles at my expense: ( was told this would most likely fix the wobble). i was advised the front end alignment out (caster setting) and could not be fixed by ford because the caster adjusters necessary to repair - not available at the time. but ford advised me the alignment without the caster adjusters was still within ford specs and would be fine. last visit to the dealership for the death wobble around 09-19-2012, vehicle @ 34,090. advised the mechanic attempted to align vehicle with caster adjuster sleeves; was unable to fix, wrong sleeves. would have been charged for the repair approx. 400.00. i was told that if i had the front aligned correctly it would take care of death wobble. 95% sure it would fix. i finally went to local mechanic shops. fixed wobble with 2 steering stabilizers @ 324.74 charge. alignment with caster sleeves @ 414.22 charge. i am planning to ask ford for remibursement but i doubt they will comply.
04/16/201258300
 While driving on the highway at 55 mph, my truck hit a bump in the pavement and i experienced a violent shake in the steering wheel and front wheels. as a result, i swerved into the other lane and almost hit another vehicle. while i was able to regain control after about 5 seconds, if the traffic would have been heavier (this occurred near the pentagon, just off of 395 n) i could have caused a serious accident.
08/27/201040000
 2008 f350 super duty ----violent steering wheel wobble this has happened to met 10 times. when i'm on the highway going any speed between 50 to70 mph and i hit a small bump or imperfection in the road and the truck goes into a violent wobble and is uncontrollable the whole truck shakes. i have to slam on the breaks and drop the speed fast to around 35mph to gain control of the truck . it is a very scary thing to deal with . i got rid of my 2005 f350 because of the same problem
01/01/1901260503
 2008 ford f-350 super duty truck. consumer states vehicle is inherently unsafe because of a design flaw *tgw the consumer believed the front suspension and steering mechanisms were too light for the weight of the truck and for the type of load it was supposed to handle. the consumer stated the front end was rated to carry 5200lbs. however, when the truck was empty, there was already 4800lbs on the front end. the consumer stated the truck is supposed to be a super duty truck, but apparently it can't carry anything except a passenger or two before the front end is overloaded. the steering box broke suddenly for the time at 26,050 miles. which caused the consumer to crash into a parked vehicle at about 20 mph. the dealer replaced the steering box, but the new one failed at 29, 581 miles. the current steering box is feeling loose and the truck wanders. the ball joints and tie rod ends were replaced at 38,587 miles. the consumer also stated when the vehicle was driven over a bump, if felt as though the power steering malfunctioned for a few seconds. *jb
01/02/2009180001
 I have a 2008 ford f-350 dually that when hitting a dip/bump in the road at speeds above about 35, the entire front end shakes/shimmys so bad that you can't even control it! i received a letter in the mail from ford in april 2009 basically saying when it happens slow down. the dealer refuses to do anything. someone is going to get killed if this is not fixed. *tr
04/29/200911190
 Tl*the contact owns a 2008 ford f-350 sd. the contact stated that while driving 35 mph there was a loss of steering control, which caused him to crash into a ditch. the vehicle was towed to the dealer and a technician concluded that the gear box failed. the gear box was replaced at a reduced rate of $100.00; however, they would not assume responsibility for the collateral damage. the failure resurfaced after the vehicle was repaired. the manufacturer was notified and he is awaiting a response. the failure mileage was 11,190. the current mileage was 60,200.
02/16/2009160001
 Our business owns 4 ford f-350 super duty trucks (2-2006 and 2-2008). all of them have a very serious defect that causes what our employees refer to as the death wobble. at about 55 miles per hour, the front end of the truck experiences a violent shimmy that has almost caused a number of accident. we tow large trailers (20'), loaded with large spools of coaxial cable. these reels and the trailer have a combined wait in excess of 3000-4000 lbs., and the trucks weigh approximately 6,000 lbs. when you lose control of this much weight at highway speeds, it is only a matter of time before someone is killed. all four trucks have experienced this problem. ford claims that if you slow down, it will go away, but often that creates another safety hazard in and of itself, and often you cannot slow down fast enough with a 4,000lb in tow. ford needs to issue a recall immediately to correct this problem, instead of forcing consumers to bear the cost of their inept manufacturing and design. *tr
06/10/200815000
 Tl*the contact owns a 2008 ford f-350 sd. the contact stated that the front end of the vehicle would shimmy and shake while driving approximately 50 mph. on one occasion, the steering wheel shook so severely that he lost control of the vehicle and veered off the road. there were no injuries. the contact took the vehicle to the dealer for repairs, but the failure persisted. he filed a complaint with the manufacturer, but has yet to receive any feedback. the current mileage was approximately 42,600 and failure mileage was approximately 15,000.
11/04/200874001
 Driving 15 to 20 mph and steering pulled truck to the left sharply causing accident also air bag did not work. *tr
STEERING - GEAR BOX (OTHER THAN RACK AND PINION)
01/25/2010105/01/2009
 Letter from senator brown on behalf of constituent re his ford truck gas pedal accelerating, causing him to crash (dot/i#2010-1130) *tgw the consumer stated while driving on a rural road, the steering locked up and the gas pedal became stuck which caused the vehicle to accelerate out of control and crash into an embankment. the consumer was knocked unconscious and when he came to the accelerator pedal was pressed to the floor. he was able to release the accelerator pedal so he proceeded to move the vehicle to the side of the road. as he did that, the steering locked up a second time, so he turned off the engine and waited for the police to arrive. the consumer suffered a mild concussion. the consumer stated ford nor his insurance company were willing to pay for the repairs for the defective steering box. *jb