Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||||
| TSB-09-20-5 | 04/01/2010 | 10032625 | Ford: shudder or vibration on acceleration, especially when loaded. some super duty vehicles with single rear wheels (srw) and dual rear wheel (drw) may exhibit an excessive drive away shudder or vibration under moderate to heavy accelera | 04/21/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 12/24/2012 | 4000 | 1 | |
| Since purchasing our vehicle new we have had several incidents of sudden acceleration. our first complaint was filed within the 1st month (odi id number : 10330335). within 16000 miles we had 3 incidents. all of these incidents were at highway speed with the cruise control off. each time we were able to place the gear shift into neutral or stomp on the accelerator pedal until it stopped accelerating. each time the vehicle was taken to the ford dealership, no explanation could be found however on the incident at ~16000 miles the dealership stated they had reprogrammed the computer. we had driven the truck without incident since that time until december 24, 2012 at approximately 0800 hours. my wife was driving westbound on i-40 at approximately 65 mph when the vehicle accelerated on its own. her first reaction was to try to put the vehicle in neutral, however she was unable to move the shift lever. the vehicle accelerated to maximum speed quickly as she attempted to apply the brakes. her ordeal lasted for several minutes and she nearly lost control several times as this section of highway travels through a canyon and has significant curves. she was eventually able to place the vehicle in neutral and coast off the highway. by this point the brakes were ineffective from her trying to stop the vehicle. the vehicle was taken to rich ford. they have had the vehicle from dec. 24 until today. once again they can find nothing wrong with the vehicle. the advice given by the service manager was when it happens again, turn off the key. don't touch the accelerator at all, and have it towed here. not if, when. my wife's response was: if i live through the next time, i'll do that. *tr | |||
| 12/24/2012 | 4000 | ||
| Since purchasing our vehicle new we have had several incidents of sudden acceleration. our first complaint was filed within the 1st month (odi id number : 10330335). within 16000 miles we had 3 incidents. all of these incidents were at highway speed with the cruise control off. each time we were able to place the gear shift into neutral or stomp on the accelerator pedal until it stopped accelerating. each time the vehicle was taken to the ford dealership, no explanation could be found however on the incident at ~16000 miles the dealership stated they had reprogramed the computer. we had driven the truck without incident since that time until december 24, 2012 at approximately 0800 hours. my wife was driving westbound on i-40 at approximately 65 mph when the vehicle accelerated on its own. her first reaction was to try to put the vehicle in neutral, however she was unable to move the shift lever. the vehicle accelerated to maximum speed quickly as she attempted to apply the brakes. her ordeal lasted for several minutes and she nearly lost control several times as this section of highway travels through a canyon and has significant curves. she was eventually able to place the vehicle in neutral and coast off the highway. by this point the brakes were ineffective from her trying to stop the vehicle. the vehicle was taken to rich ford. they have had the vehicle from dec. 24 until today. once again they can find nothing wrong with the vehicle. the advice given by the service manager was when it happens again, turn off the key. don't touch the accelerator at all, and have it towed here. not if, when. my wife's response was: if i live through the next time, i'll do that. | |||
| 05/12/2010 | 7000 | ||
| Yesterday may 12, 2010 my wife experienced a sudden acceleration in our 1 month old ford f350 cabela edition. from a highway speed of 65 mph the truck, completely on its own, accelerated to over 95 mph. the cruise control was not on and she was not touching any pedals. when she applied the brakes she left some impressive tire marks on the highway but with 650 foot pounds of torque at the rear wheels the truck was not stopping. she put the truck in neutral and the tachometer pegged all the way. she did manage to pull the truck to the side of the road and turn it off. she tried to re-start the vehicle and again without any input from the accelerator the tachometer pegged. she immediately turned the truck off and waited several minutes before restarting. this time the truck idled normally. she took it to richardson ford in albuquerque where we purchased the truck. the service manager told me he knew something really bad had happened because she was crying and visibly shaken. they performed several tests and the codes that came up were | |||