Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| SIS-21828 | 04/01/2011 | 10038973 | Ready | 06/29/2011 | |
| SIS-21828 | 04/01/2011 | 10038973 | Ford: there may be high steering effort or lack of assist. *rm | 06/29/2011 | |
| STEERING - ELECTRIC POWER ASSIST SYSTEM | |||||
| SIS-21828 | 04/01/2011 | 10038973 | Ford: there may be high steering effort or lack of assist. *rm | 06/29/2011 | |
| SIS-21828 | 04/01/2011 | 10038973 | Ready | 06/29/2011 | |
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| SIS-21828 | 04/01/2011 | 10038973 | Ford: there may be high steering effort or lack of assist. *rm | 06/29/2011 | |
| SIS-21828 | 04/01/2011 | 10038973 | Ready | 06/29/2011 | |
| STEERING - WHEEL AND HANDLE BAR | |||||
| TSB-11-6-14 | 06/14/2011 | 10041216 | Ready | 09/20/2011 | |
| TSB-11-6-14 | 06/14/2011 | 10041216 | Ford: 2011 f250/350/450. may exhibit a steering wheel oscillation after hitting rough pavement. *rm | 09/20/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 01/02/2013 | 294000 | ||
| Tl* the contact owns a 2011 ford f-350 super duty. the contact stated that while driving 59 mph, the vehicle began to shake and wobble violently, causing the contact difficulty in controlling the vehicle. the vehicle was taken to a dealer for diagnosis where the u-bolts were replaced but the failure recurred. the vehicle was then taken to an independent mechanic where the steering shock absorber was replaced however, the failure recurred. the torque bar and the two front shocks were replaced on subsequent visits. later, the tires were rotated but to no avail. the mechanic then deflated the tires. the failure recurred. the tires were then over inflated and the failure recurred. the manufacturer was notified and stated that the wobble was normal and offered no other assistance. the vehicle was not further repaired. the failure mileage was 294,000 and the current mileage was 315,000. | |||
| 01/02/2013 | 294000 | ||
| Tl- the contact owns a 2011 ford f-350 super duty. the contact stated that while driving 59 mph, the vehicle began to shake and wobble violently, causing the contact difficulty in controlling the vehicle. the vehicle was taken to a dealer for diagnosis where the u-bolts were replaced but the failure recurred. the vehicle was then taken to an independent mechanic where the steering shock absorber was replaced however, the failure recurred. the torque bar and the two front shocks were replaced on subsequent visits. later, the tires were rotated but to no avail. the mechanic then deflated the tires. the failure recurred. the tires were then over inflated and the failure recurred. the manufacturer was notified and stated that the wobble was normal and offered no other assistance. the vehicle was not further repaired. the failure mileage was 294,000 and the current mileage was 315,000. kmj | |||
| 01/02/2013 | 294000 | ||
| Tl- the contact owns a 2011 ford f-350 super duty. the contact stated while driving 59 mph the vehicle began to shake and wobble violently causing the contact great difficulty in controlling the vehicle. the vehicle was taken to a dealer for diagnosis and the u bolts were replaced but the failure recurred. the vehicle was taken to an independent mechanic and the steering shock absorber was replaced. the failure recurred. on subsequent visits the torque bar and the two front shocks were replaced. later the tires were rotated. once again the failure recurred. the independent mechanic then under inflated the tires. the failure recurred. the tires were then over inflated and the failure recurred. the manufacturer was notified and stated that the wobble was normal and offered no other assistance. the vehicle had not been repaired. the failure mileage was 294,000 and the current mileage was 315,000. dt | |||
| 11/17/2012 | 28586 | 1 | |
| When driving at highway speeds hit bump in road the steering shakes really bad and to gain control had to slow down to almost stop speed. *tr | |||
| 11/17/2012 | 28586 | ||
| When driving at highway speeds hit bump in road the steering shakes really bad and to gain controll had to slow down to almost stop speed | |||
| 07/17/2011 | 2000 | ||
| Tl* the contact owns a 2011 ford f350 sd. the contact stated that he noticed both front tires exhibited an irregular wear pattern in the exact same place. the vehicle was taken to the dealer who aligned the tires but the failure persisted. the manufacturer was notified and a claim was filed (claim number 1512842141) but it was denied by the manufacturer who offered no assistance. the failure mileage was 2,000 and the current mileage was 20,000. | |||
| 09/10/2011 | 35000 | ||
| I was driving the truck away from a traffic light. when the truck reached approximately 20 mph. the engine shut down completely. i lost forward motion, steering control and braking power. i was able to wrestle the truck off the road and into a parking lot. this is a ford truck powered by a 6.7 ford diesel engine., the truck is generally used to tow a 13000 pound fifth wheel. if i had been towing the fifth wheel, the outcome would surely have been a disaster. problem turned out to be a totally failed bosch cp4-2 high pressure fuel pump. the pump slowly fails. as the pump travels the path to total destruction, the operator has no warning that the engine will suddenly die. when the truck quits, the operator has lost power steering and power brakes on a 8,500 to 23,500 pound vehicle. | |||