Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
08/20/20091482451
 While driving the vehicle i noticed a difference in the ride and handling characteristics which was not there on the previous day. it felt like an unresponsive steering and a vibration. when i arrived at my destination 50 miles from where i started and looked at all of my tires. visually there was no apparent deformities or anything out of normal character. later when i got in the vehicle and was driving home the same effects were present. about 10 miles later it suddenly got worse just before a bang and a sudden pull to the left as what happens when a tire blows out. i was able to control the steering enough to pull to the left side of the road and get out of the traveled portion of the highway. when i observed the driver's side front tire, it was flat and sections of the tread layer were missing as well as damage to the wheel well and vacuum hose for the 4 wheel drive control.the vacuum line was ripped from both ends of its connectors. fortunately the brake line was still connected as it is dressed to the vacuum line. after changing the tire, i looked at it and observed the following; large sections of the tread layer missing which had previously been on the tire, steel belts damaged and broken apart and pulled away from the inner layer, 2 slits going from near the bead on one side across the area where tread and belts had existed to the other bead area. the tire and rim were the removed and the spare put on to continue back home. after the spare was placed on the vehicle the problem noticed previously while driving did not exist anymore. *tr
08/01/2001107/01/1998
 Tire has a 2 inch diameter, 1 inch high bulge protruding from the sidewall. all four tires show sidewall irregularities. this major bulge defect was noted during routine tire pressure check. no blowouts, crashes, injuries, or deaths to report yet. *ak (dot number: vnw81xm178 tiresize: lt265/75r1)
09/19/2000107/01/1999
 No summary listed for above vehicle. *ak (tiresize: 24570r19.5)( dot number: tire size: 24570r19.5 )
04/17/20011
 On april 17 i was driving north on i 75 in michigan when the right front exploded . i had been on the road for 8 hours and it was about 35 degrees . the next day i went to the dealer ship and they sent me to the firestone dealer . i was told the firestone did not make bad tires and told me it was ford problem. called ford back told service manger what i was told . he said he would check in to it . several day later ford called back and said all they would cover was one tire . i do not feel safe with these tires and would like ford replace these tires witth a diferent brand . i pull a 8000 lbs boat and am glad i was not towing it at the time the tire blew out . i have pictures of the tire on the truck as well as off the tk. this tk was assembled in canada. *ak (dot number: vnw8 1xl tiresize: lt265/75r1)
12/01/2000104/01/1999
 The tire separated and completly came apart while driving on the interstate. luckily,our experienced driver was able to pull it off the road without causing a accident. fortunately no one was injured. it caused damage to the fender, side of truck and even topper of the vehicle. however, our employees felt the vehicles were unsafe to drive with these tires on them. as a result we have replaced the existing firestone steeltex tires on our work vehicles, 20 tires. we did notify matthews currie ford(our dealer) regarding the problem immedialty. they did not replace the tires at no cost to us, we paid for all of them. we also have records of the repair and have what is left of the damaged tire if you would like to see it. we can email pictures of the damaged truck and tire to you. *ak (dot number: vnw81xm tiresize: 265/75r1)
08/10/20001
 I was experiencing a very bad shake to my truck. it was wandering on the road at speeds over 50 mph. i inspected the tires and found a 14 inch crack down the center of the tread of one tire. the other tires tread were worn in an uneven pattern (cupping) . i contacted firestone dealer. was informed that they were not part of the recall and their was nothing they could do for me. due to saftey reasons i purchased new goodyear tires the same day. i have retained the old tires. please advies if these tires have been included in the recall and what option are available. thanks,jeff. *ak (dot number: f07d-g061 tiresize: lt265/75r1)
11/19/1999111/01/1998
 I have had two basically identical vehicles in 18 months. i was involved in a wreck and did not want the wrecked $40,000 vehicle after the damage done due to the blow out a firestoned tire created. i now have a 2000 model with the same tires and they too are showing odd wear patterns and signs. *ak (tiresize: (ltp265r16)( dot number: tire size: (ltp265r16 )
06/22/20001
 While driving down the highway, the right rear tire had a blowout. it was not an ordinary tread blowout. 3/4ths of the sidewall blew apart and the tire was not reparable.. fortunately, it was a right rear tire and i was able to maintain control of the vehicle. (dot number: da217p tiresize: lt265/75r1)
TIRES - SIDEWALL
06/01/1999
 Chuncks falling off sidewall and cracking where tread meets sidewall. *ak (tiresize: lt26575r16)
TIRES - TREAD/BELT
06/11/2002104/01/2001
 Both times it was a tread separation. one completely blew, the other just lost the tread. we were traveling, and checked with the dealer there for any recalls, which there were none. we did not bring the 2 tires home with us, but left them at the dealer. we have receipts for these two replacement tires. this will show the actual dates of incident. we also have a picture of the tire and damage done from the last one. the emergency repair service who replaced our tire will remember the incident. if needed, i can contact them for verification.*ak
08/12/2001106/01/2000
 I was driving, the tread separated and the tire then blew. very scary. i contacted firestone. they advised that it was an impact break sometime in the life of the tire. very rude. after $1000 damage to my vehicle, i could not in good faith trust the tires on the vehicle. i replaced them with michelan's. i never in over 35 years of driving ever had a tire tread separate and then blow out. this is a defect that firestone will not admit. the cost and damages to my vehicle to replace and repair is over $2000. firestone could care less. (dot number: vd1l1xd178 tiresize: 225/75r16)
05/24/2001104/01/2000
 I was driving east bound on riverside drive felt a little shake and it went away with in a few seconds the tire tread came off and was beating the wheel well of my truck and then it blew after the tread separation and locked the front tire up and pulled me into oncoming traffic where i side swiped a van coming at me head on causing the van to roll over.i was traveling at about 55 or 60 mphs when all this occurred.there was one person transported to the hospital and later released. the tire had no reason to separate the way it did .it came apart like a retreaded tire would separate. *ak (tiresize: lt265/75)( dot number: tire size: lt265/75 )
03/09/20010
 Pe00 020; consumer was traveling about 65mph om highway and there was a loud banging noise. he was able to pull over to shoulders, and noticed that there were three tire tread separations. firestone , p225 75 16 mf, vd1l1xd267, firestone were notified. *ak
10/04/2000103/01/2000
 Tread separated from tire when leaving highway. having slowed down kept tire from coming completly apart. tires are 1 year and 8 months old. had 41320 miles on them. only tire i have had to separate, even when i've ran them bald before. local tire shop employee said he had two other f250's come in with the same type problem. not sure if it was the exact same model tire or not. worried about other 3 tires now. (dot number: vnw81xl508 tiresize: 265 75 r16)
05/16/2000307/01/1999
 Sidewall cracking/bubbles in 3 tires; 2 replaced 5/00 on invoice 013465, 1 failing now, will replace at firestone store #010464 under warranty. first 2 had cracking at 5145 miles, 3rd at 8900 miles. all new canadian made firestones installed by ford on new truck before truck purchased.*ak (dot number: vnw81xl249 tiresize: lt26575r16)
103/01/1999
 Right rear tire..outer tread blocks missing/torn out from tire. *ak (tiresize: lt2657516)( dot number: tire size: lt2657516 )
TIRES - VALVE
111/28/1999
 Valve stems are too short resulting in the driver not being able to check tire pressure. nlm