Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
07/07/200445111111/12/1999
 I have previously complained to this site and the firestone customer relations of my steeltex a/t tire cracking on the side wall. i was told to have them checked at a firestone dealer and i was told the integrity of the tire was not compromised. on july 7, 2004, my family and i were almost killed (minor injury) when the right front firestone steeltex a/t tire exploded, the tread separated from the tire as we were traveling 70 miles an hour on i-85 north. this is a bad product and i believe my suspicions were correct when i previously complained to everyone.*ak
06/24/2001409/01/1999
 I was driving up the hill towards tacoma just off the bridge. traffic stopped suddenly and i had to lock my brakes. when i locked them the truck would not turn either way until i let off the brake more. it seems when the tires are not moving very fast that the power steering will not work. it was a very scary situation and this is not the first time it has happened. i have a hard time turning in to parking spaces also when the truck is not moving quickly. this is a very scary problem as i don't believe i could steer myself out of an accident with the brakes applied.*ak
11/01/1999
 I just put these tires on my ford f250 2 months ago and i have had 3 blow out that almost overturned my trailer 2 times. *ak
05/04/2001104/01/2000
 Tire blew out, i have pics, let me know where to e-mail them. firestone says it is my fault because i ignored the early warning sings of a blow out. i'd like to know what they are. *ak (dot number: vnq81xl tiresize: 265/75r/16)
07/05/2000105/01/2000
 No summary listed for above vehicle. *ak (tiresize: lt22575r16)( dot number: tire size: lt22575r16 )
02/06/2001210/01/2000
 From date of purchase severe vibration throughout chassis-has had extensive work and still vibrates so severely afraid to drive it and seals and components have failed due to vibration-had in dealer 4 times. also are replacing front tie rods on recall. internet is full of people with identical problems on these chassis.
TIRES - SIDEWALL
04/24/2002103/01/2000
 This tire completely blew out the outside sidewal, there isno evidence of the tire being run hot or low. it appears as if the tire came apart at the the juncture of the sidewall and the tread. it also appears as if the rubber sectio9ns aren't bonded well. this tire on the back side is still on the bead,the tread is still in good shape. it looks as if someone just cut around the sidewall and took it off the tire. are there any other complaints like this about these tires?*ak
07/31/2001312/01/1999
 On 07/05/00 this vehicle was found to have two large bubbles about the size of softballs on the inside sidewall of both tires. the vehicle which hauls hazmat materials was placed out of service and towed to academy ford where both tires were replaced with like tires of same manufacturer and size. on 07/31/01 this same vehice was placed out of service enroute and was towed back to main shop for the same type of defect in tire on front of vehicle. this is the third tire of this type to develop the same problem adn we find it hard to believe this is just and isolated incident. we have other vehicles of the same identical type with different manufactured tires, and have never experienced this problem.*ak (dot number: ador 1jc tiresize: 235/85r16)
07/06/2001109/01/1999
 Tire sidewall blewout at 75 mph without warning.*ak
04/09/20011
 Traveling west on i-40 in oklahoma going 75 mph when right rear tire blew out. pulling to right side of road safely and quickly as i could. after existing the vehicle and discovering that the sidewall separated from the tire completly. i am taking tire to firestone on 23 apr 2001 to see what they are going to do. i did not hit or run over anything when this blowout happened. i wanted you to be beware of this situation since it is another firestone tire side wall seperation. i could not find any recalls on this tires even though ford insure me these tires were not part of the last recall. if you can shed any light on this tire or what other precautions i should take would be appreciated. right now i will not travel anymore long distances until i have firestone replace all my tires. i have had blow outs before but not one when the whole sidewall comes off. there are no punctures on the tread side or sidewall. *ak (dot number: db647p 604 tiresize: lt26575r16)
07/01/2000301/01/2000
 I purchased my year 2000 ford f-250 super duty pickup in jan 2000. it was delivered equipped with firestone steeltex at tires. at approximately 9,000 miles, cracks began appearing in the sidewalls of the tires. on one tire, a white layer is now exposed beneath the cracks.( dot number: vdwb tire size: lt26575r16 )
TIRES - TREAD/BELT
03/09/20051990002
 Belts shifting in tread of tire, causing tire to become out of round and causing vehicle to shake and wonder very badly. both times at interstate highway speeds in traffic.*ak
04/16/200346000203/07/2000
 While driving east on interstate 40 in barstow, ca the firestone steeltex radial a/t lt265-75r16 123/1200 load range e m/s tire on the left rear of my ford f-250 super duty had a tread separation. no injuries but damage suffered to the wheel well and undercarriage. then, on july 19, 2003 we noticed a bulge on the left front tire. upon examination it appears to be the beginning of another tread separation. we have digital pictures of both tires and are still in possession of the 2nd tire with the bulge.*ak
05/24/200205/01/2000
 Complete tread separation of the left front tire, causing total steering loss. *ak