Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 985A46 | 03/18/1998 | 613007 | Some vehicles may exhibit a drift or pull to the left while braking. *tt | 06/16/2000 | |
| SUSPENSION - FRONT - HUB | |||||
| 97628 | 03/17/1997 | 52011 | Noise- ratcheting- front axle- 4x4- self-engagement of automatic hub locks- bronco, f-150 and f-250 under 8500# gvw. *jd | 07/17/1997 | |
| SUSPENSION - FRONT - SPRINGS - LEAF SPRING ASSEMBLY - HANGER,BRACKET | |||||
| 97310 | 02/03/1997 | 51669 | Noise- popping/creaking- front frame or suspension brackets- frame- popping/creaking- fastener replacement. *jd | 06/27/1997 | |
| SUSPENSION - REAR - SPRINGS - LEAF SPRING ASSEMBLY | |||||
| 17777 | 05/01/2004 | 10008552 | Rear leaf spring noise. *tt | 08/04/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 08/24/1996 | |||
| Suspension front i beam bent, causing wheels to go out of alignment and poor steering. *ak | |||
| While either turning or backing up an unknown banging sound is heard. hagerstown ford unable to detect what cause is. please describe details. tt | |||
| SUSPENSION - FRONT | |||
| 06/01/2097 | |||
| Whem making turns (mostly noted at slow speeds) truck makes loud popping sound from underneath. *ak | |||
| 10/01/1996 | 0 | ||
| When driving and hitting a rough service or pothole steering wheel shakes terribly, it will jump out of driver's hands.*ak | |||
| While driving and make a turn steering wheel shakes terribly. *ak | |||
| 06/01/1997 | |||
| Whem making turns (mostly noted at slow speeds) truck makes loud popping sound from underneath | |||
| 07/07/1997 | 2 | 09/01/1995 | |
| Majority of problems have been with front and rear suspension in addition to the following: cambers, slugs, toes, rotors, gear box, springs, drag links, tie rods, bushings, trans cross members, stabilizer barrs, bushings, electrical, computer, transmission, oil leaks, ignition cylinder, and replacement of four wheel drive components. dealership tells me their hands are tied. ford motor company only documents difficulties and i can't get past a customer service representative who can do nothing but put my complaints into a database. repeated letters and phone calls have gone unresolved and ford motor company has made no attempt at customer service! i was told today that notice would be sent to the local field office where they would contact the dealer service manager and most likely not me directly although i asked that they do so. there have been ten service appointments for these parts to be replaced. i now have another appointment for aug. 9th - we still have front and rear suspension problems. to date, our truck has been at the service for repairs for a total of 22 days. | |||
| 08/10/1997 | |||
| Front end suspension makes loud cluncking/knocking noises when driving at 25-50mph, dealer cannot duplicate the problem.*ak | |||
| 04/03/1996 | |||
| While driving the vehicle will pull to the left and or right without warning. please describe. *ak | |||
| 09/22/1995 | |||
| Independent front suspension malfunction, vehicle tends to veer left without turning steering wheel. tt | |||
| SUSPENSION - FRONT - CONTROL ARM | |||
| 08/15/1998 | 1 | 09/01/1997 | |
| Loud popping noise. dealer was no help. independant repair shop found and replaced control arm bushings. originals had chemically deteriorated from application of slovents at some point at assembly. repairs cost me $400. attachment points were worn to the point of being oblong. | |||
| 10/01/1996 | |||
| Ball joints and tie rods dry rotted, causing the front end to collapse. dealer and manufacturer have been notified. *ak | |||
| SUSPENSION - FRONT - SPRINGS - COIL SPRINGS | |||
| 10/04/2005 | 5600 | 2 | 03/01/2001 |
| Oct 4, 2005-during annual state safety inspection, the inspector discoverewd that both front coil springs were broken. the breaks were aproximately 90 from the top end of each coil, leaving them unattached. the broken ends were rusty, so they had beejn in this condition for some time. the springs were replaced with new ones. | |||
| 09/01/2001 | 1 | 09/01/1996 | |
| Front left spring coil broke, causeing excessive tire wear, brake/rotor failure, and diminished vehicle control at highway speeds. expenses to repair defective spring and subsequent damage to brakes/rotors in excess of $500.00. *ak | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 08/01/1996 | |||
| Driving at any speed the front right wheel makes a loud noise while driving, in for repair, replaced the wheel bearning, but vehicle continues have a problem. *ak | |||
| SUSPENSION - REAR | |||
| 09/03/1997 | |||
| When hitting a bump whileturning a corner or hitting the brakes, the vehicle vibrates and jerks. *ak | |||
| 07/07/1997 | 2 | 09/01/1995 | |
| Majority of problems have been with front and rear suspension in addition to the following: cambers, slugs, toes, rotors, gear box, springs, drag links, tie rods, bushings, trans cross members, stabilizer barrs, bushings, electrical, computer, transmission, oil leaks, ignition cylinder, and replacement of four wheel drive components. dealership tells me their hands are tied. ford motor company only documents difficulties and i can't get past a customer service representative who can do nothing but put my complaints into a database. repeated letters and phone calls have gone unresolved and ford motor company has made no attempt at customer service! i was told today that notice would be sent to the local field office where they would contact the dealer service manager and most likely not me directly although i asked that they do so. there have been ten service appointments for these parts to be replaced. i now have another appointment for aug. 9th - we still have front and rear suspension problems. to date, our truck has been at the service for repairs for a total of 22 days. | |||
| SUSPENSION - REAR - SHOCK ABSORBER | |||
| 01/15/2000 | 1 | 06/01/1999 | |
| Put in new shock absorbers but brake lining rested against the shock absorbers which rubbed a hole through the metal, causing brake failure. contacted dealer and manufacturer, but were not able to help. *ak *ml | |||
| SUSPENSION - REAR - SPRINGS | |||
| 1 | 12/15/1995 | ||
| Power steering hose rusted and developed a massive leak which caused no power steering ability. *ak wire harness for air bag sensor not operational. both rear springs broke under light load resulting in steering and brake failure. *yh | |||
| SUSPENSION - REAR - SPRINGS - LEAF SPRING ASSEMBLY | |||
| 05/20/1998 | |||
| Rear leaf spring appears improperly installed. bracket replacement was done to 1997-1998 vehicles , would like further information concerning this problem. dealer notified and informed consumer that 1997-1998 vehicles were recalled only. *ak | |||
| 10/04/1997 | 5 | 10/15/1996 | |
| Leaf springs damaged causing poor stability. | |||
| SUSPENSION - REAR - SPRINGS - LEAF SPRING ASSEMBLY - SHACKLE | |||
| 09/01/2004 | 03/15/1997 | ||
| Noticed rear of truck was not level-noticed control difference on curves in road. inspected truck and found right rear spring shackle rusted away. parked truck until repairs are made. the old part is still on truck. *nm | |||