Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 04/09/2003 | 67000 | 1 | 03/18/2003 |
| I was driving about 55 mph on 15-501 highway on route to unc hospital. when all of a sudden, my truck went totally out of control for no reason and my then 4 yr old and i had a terrible accident. the truck was totaled. we were both in seat belts. she was belted in her car seat in the back and i in the front drivers side upside down the airbags never deployed! we were thought to be dead at first until my daughter started crying. we were rushed to unc hospital in chapel hill for cuts and contusions. at that time, i had no major pain, but now, i can hardly walk sometimes because of the way the truck landed in the embankment upside down hanging twisted in my seat belt .we were lucky not to have died but now after 3 years i am in constant leg, hip and back pain that i know was due to this accident. now what? my legs go numb all the time and i cannot even bend my back half the time due to this. *jb | |||
| 11/10/2004 | 147000 | 1 | |
| Consumer's vehicle was driving about 40 mph and was rear ended by another vehicle. upon impact, front air bags failed to deploy.*ak | |||
| Consumer states that vehicle was involved in a rear end collision, and none of the airbags deployed. *ak | |||
| 10/14/2002 | 1 | ||
| Hit from behind/rammed into another vehicle at approx 30 mph; abs did not work (brakes locked instantly); airbags did not deploy upon either impact; seatbelts did not lock to restrain passengers. mr | |||
| 09/12/2002 | |||
| While traveling 30-35 mph a deer ran in front of truck which the driver did hit. the truck spun around and hit the enbankment. afterwards, the truck went air borne and the impact once hitting the ground dug 7 inches into the ground. neither air bags deployed under none of these conditions. please describe details ts | |||
| 07/01/2002 | 1 | 08/01/1996 | |
| Horn assembly will not work at all, and airbag light appears on dashboard. dealership is aware of problem.*ak. consumer states the horn would not stop blowing, and the airbag would also have to be replaced becasue the horn contacts were on the same module as the airbag.*jb | |||
| 01/25/2002 | 1 | 04/01/1998 | |
| My airbag light keep on flashing after the battery was replace due to bad battery. shouldn't not have to take the truck to the dealer everytime the battery have to be replace. *ak | |||
| 08/01/2001 | 5 | 07/30/1997 | |
| Airbag light is on. vehicle taken to dealer 5 times. dealer cannot solve problem. *ak consumer states that the throttle stuck on vehicle while driving in heavy traffic when vehicle only had 8193 miles on it, dealer replaced throttle body and air intake, throttle stuck again at 28104 miles, dealer replaced same parts. pittman arm was replaced. *slc | |||
| 03/16/2001 | 1 | ||
| The air bag clock spring failed causing the air bag light to illuminate. nlm | |||
| 06/30/1997 | |||
| Water is leaking into the dashboard, causing windshield wipers/interior lights, and electrical windows not to work. also, air bag light remains illuminated and other malfunctions occur. the point from where the water is leaking has not been determined. *ak | |||
| 1 | |||
| During collision no deployment of air bags. | |||
| 07/25/1998 | |||
| While driving airbag light comes on and off which determines that there is a problem with the airbag system. been to dealer 6 times and replaced airbag sensor. dealer cannot determine problem. *ak | |||
| 02/23/1998 | 1 | 08/25/1997 | |
| No deployment of air bag during collision, also seat belts did not lock up. | |||
| 03/10/1998 | 1 | 09/09/1997 | |
| No deployment of air bag during collision resulting in injuries to head. | |||
| 02/23/1998 | 1 | 04/02/1997 | |
| No deployment of air bag during a vehicle collision . | |||
| 11/21/1997 | 1 | 03/14/1996 | |
| No deployment of air bag during accident. | |||
| 09/01/1997 | 2 | 03/01/1997 | |
| Vehicle in two accidents with, however there was no deployment of air bags on either occasion. | |||
| AIR BAGS - FRONTAL | |||
| 07/02/2005 | 137000 | 1 | |
| Dt: on july 2 2005 while driving down the road the throttle cable broke. the owner was coming down a two lane highway. the consumer noticed that the accelerator wasn't being pushed, the cruise control wasn't on, and the vehicle was speeding on its own. the consumer engaged the parking brake, while going 50-55 mph. after engaging the parking brake, the truck took about 3/4 of a mile to come a stop. the vehicle finally hit an oak tree and stopped and no air bags deployed. the owner's wife was injured with upper neck and back. injuries. the owner''s daughter was bruised on the face. the vehicle didn't come in contact with any other vehicles. there was no other problems with the vehicle accelerator sticking before. ford reported that there was no recalls about this. the owner has contacted the dealership. the vehicle has not been deemed a total loss. the owner has to replace the brakes and throttle cable. insurance will pay for repairs to the body. about a week before the crash, the consumer had to replace the oxygen sensor. that warning light stayed on about a week before repair. at this time owner is waiting for the repair work to be completed. owner stated that dealership said that the problem could have been caused by a throttle cable housing. *jb | |||
| 03/30/2005 | 83000 | 1 | 06/01/2004 |
| Dt: i own a ford f150 and i was hit, and neither air bag deployed. i was hit in the drivers' side front fender side. *ak | |||
| 01/24/2005 | 1 | ||
| The vehicle was involved in a head on collision at about 25 mph. the air bags did not deploy upon impact. owner will contact manufacturer.*ak | |||
| 12/08/2004 | 214000 | 1 | 07/15/2000 |
| While driving 65 mph consumer's hit a fence pole to avoid hitting a deer. upon impact, neither frontal air bags deployed. no injuries were reported, and the dealer was not notified.*ak | |||
| 09/10/2001 | 1 | 06/15/2000 | |
| 1997 ford f150 in accident, front collision with road sign at 65 mph, then rolling over several times and landing on its top. the airbag did not deploy. *jb | |||
| 09/20/2003 | 1 | ||
| Consumer fell asleep while driving 60 mph. vehicle crossed over one lane, bumper caught on embankment, and rolled over starting with front end. neither air bag deployed, driver hit his head on passenger window. driver sustained head injuries, and vehicle was totaled.*ak | |||
| 12/14/2002 | |||
| While traveling about 30mph on the highway. another vehicle made a sudden stop in front. and the consumer hit him from behind and the dual airbags didn't deploy. please fill in additional information dealer is aware of the problem. ts | |||
| 10/11/2002 | 1 | ||
| Had just pulled away from a stop sign when another vehicle hit the center of f150 with left front fender. upon impact, the air bags failed to deploy. driver suffered injuries and treated in emergency room. ts | |||
| 05/28/2002 | 1 | 06/01/1997 | |
| Vehicle was hit at 30 mph by another vehicle, and none of the airbags deployed. *ak *yh | |||
| 11/05/2001 | |||
| Vehicle was going 60mph around a icy curve. then, it went off the road through a ditch and into a bush. air bag didn't deploy after going five feet into the air. consumer will contact manufacturer. *ak | |||
| 01/20/2001 | 1 | 08/01/1997 | |
| While driving with snow and ice on road vehicle went into a skid, and then 8-10 feet down a ditch. driver's and passenger's air bags did not deploy, cause unknown. *ak this veheicle had four recalls. the first recall was just after two months aftetr purchase. the consumer received multiple injureis during the accident as the result of air bag failure. consumer had three tire blow outs within the last seven months. *yh | |||
| 09/15/2000 | 10 | ||
| While driving about 70 mph another vehicle collided with consumer's vehicle head-on first, but neither frontal air bags deployed.*ak | |||
| 12/11/2000 | |||
| While driving 40 mph had a frontal impact in which driver's and passenger's airbags did not deploy, and did not protect occupants in this crash. no previous problems with airbag system. please provide further information.*aik | |||
| 12/19/2000 | 0 | ||
| While traveling at 50mph a deer ran in front of consumers car, and consumer hit deer in front of car, and none of the airbags deployed. *ak | |||
| 09/23/2000 | 08/01/2000 | ||
| Travis was hit from the rear and knocked into another truck totaling out all three trucks in the wreck, our air bags didn't go off this causing travis to hit his head,cutting it requiring stitches on the inside and outside of his forehead,if the air bag had of went off this could have been prevented,we have replaced this vechicle with another 97 ford,making us have a total of 2 1997 ford are the air bags safe in these trucks,next time it could be fatal not just scared for life. *ak | |||
| 03/18/2000 | 0 | ||
| While driving about 35 mph vehicle struck a telephone pole, but air bags did not deploy. *ak | |||
| 11/29/1999 | 10/22/1999 | ||
| While traveling 35 mph in frontal accident air bag did not deploy. dealer and also manufacturer has been notified . *ak | |||
| 11/28/1999 | |||
| Vehicle was involved in a frontal collision at 45mph. vehicle rolled over, and the air bags did not deploy, resulting in minor injuries. vehicle was totaled. manufacturer and dealer have been notified. *ak | |||
| 12/31/1999 | |||
| Vehicle was involved in a frontal collision, and the airbags did not deploy, resulting in minor injuries. dealer will inspect the vehicle. *ak | |||
| Airbags didn't deploy when vehicle had crashed into a fence. another vechicle had cut off consumer's vehicle, and he ran into a fence. no injuries. reported. *ak | |||
| Driver rear ended another vehicle at 45 to 50mph, and driver's side airbag did not deploy. but, passenger's side airbag did deploy. dealer does not know why driver's side air bag did not deploy. *ak | |||
| 09/12/1999 | 0 | ||
| While crossing a bridge a boat had stalled in the middle of road. cosumer hit boat at about 35 - 40 mph, airbags didn't deploy. *ak | |||
| 09/12/1999 | 0 | ||
| While crossing a bridge another driver's boat stalled in the middle of the road, causing consumer to crash into the boat, at about 30-40mph ,and air bags did not deploy. *ak | |||
| 09/19/1999 | |||
| When driving 30-35 mph, driver crashed head-on into a tree, and there was no deployment of driver's side or passenger's side air bags. truck was towed to a body shop to be repaired. *ak | |||
| While driving the vehicle at 35-45 mph consumer had a front end collision and the air bags did not deploy.dealer had no response . *ak | |||
| 02/15/1998 | |||
| Engine check light is defective, also airbags did not deploy upon impact, extended stopping distance occurred when brakes were applied. contacted dealer approx. 7-8 times. problems still occurs. provide further information. *ak | |||
| 04/30/1999 | 10/01/1997 | ||
| Driving at approximately 70 mph ran into trailor, and then went upinto an enbanknent. dual airbags did not deploy, causing some head injuries to driver. *ak | |||
| 08/01/1998 | |||
| The abs braking system malfunctioned, causing the front wheels to lock up, and had no steering and braking ability, and caused 2 frontal crashes. upon impact, driver's airbag did not deploy, and did not protect the occupant in this accident. please provide further information. *ak | |||
| Consumer was involved in 30-40 mph frontal collision in which driver's and passenger's air bags did not deploy. please give any further details. *ak | |||
| 07/16/1998 | 1 | ||
| Consumer was driving at approximately 35 mph and hit a vehicle head on, dual airbags did not deploy, causing injuries. *ak | |||
| The vehicle's front end hit another vehicle at 40 mph, seatbelts and driver's side/ passenger's side airbags did not deploy. driver was injured. dealer said airbags should have deployed. *ak | |||
| 03/25/1999 | 10/19/1996 | ||
| Consumer was about to stop and was rearended by a truck. in return, consumer's vehicle rearended a third truck. the seat belts did not hold driver or passenger, and neither air bag deployed. *ak | |||
| Consumer was involved in a high speed frontal collision in which the driver's and passenger's air bags did not deploy. please give any further details. *ak | |||
| 02/19/1999 | |||
| Vehicle experienced an accident which involved an impact of approximately 35-45 mph. upon impact, both air bags failed to deploy. dealer notified. *ak | |||
| 02/19/1999 | |||
| Driving at approximately 35-40 mph consumer hit a vehicle that had jumped in front unexpectedly ,dual airbags did not deploy, causing neck/chest and head injuries. *ak | |||
| Consumer is 4'9 tall. when she lowers the steering wheel her chest is approximately 12 inches away from center of steering wheel. is afraid in case of an accident air bag will not be effective due to her size. concern about safety of short person and air bag. added on 09-07-1999. *ak | |||
| Consumer was involved a 40 mph frontal collision in which the driver's and passenger's air bags did not deploy. please give any further details. *ak | |||
| Consumer was involved in a 25 mph collision in which he rear ended another vehicle, and the driver's air bag did not deploy. please give any further details. *ak | |||
| 10/22/1998 | 1 | ||
| While driving 40-45 mph had a direct frontal impact in which the driver's and passenger's airbags did not deploy, which did not protect the occupant in this accident. cause unknown. *ak *ml | |||
| 10/24/1998 | |||
| The consumer has been experiencing problems with driver's side air bag. the consumer was involved in an accident while going 35mph. driver's air bag failed to deploy. the manufacturer has yet to be contacted. *ak | |||
| 10/04/1998 | |||
| While driving approximately 50 to 55 mph, the vehicle began to gain speed on its own. trying to avoid hitting another vehicle, the car went into and hit an embankment head-on. neither air bag deployed, and none of the three seat belts held passengers. driver sustained face and head injuries. front passenger suffered neck and shoulder injuries. back passenger sustained head injuries and abrasions. dealer and manufacturer were notified. *ak | |||
| 09/05/1998 | |||
| Vehicle was involved in a collision at 45mph. upon impact, the airbags did not deploy, and the seat belt restraints did not retract, resulting in minor injuries. the manufacturer has been notified. *ak | |||
| 06/05/1998 | 2 | ||
| Vehicle was in 28 or 29 mph frontal collision and neither driver's nor passenger's side airbags deployed. passenger was injured. ford dealer has seen and repaired. *ak | |||
| 07/09/1998 | 2 | 03/31/1996 | |
| Consumer was involved in a 50 mph frontal collision in which the driver's and passenger's air bags did not deploy. also, the wheel separated from the hub, cause unknown . *ak | |||
| 07/30/1998 | |||
| Driving at approximatley 55 mph consumer hit cow with left front side ,dual airbags did not deploy, and fuel shut off valve did not function properly, which could have resulted in injuries. *ak | |||
| 03/14/1998 | 1 | 11/22/1998 | |
| During frontal impact at 40 to 50 mph, the driver's and passenger's side air bags did not deploy. *ak *slc | |||
| 04/19/1998 | |||
| While driving 15 mph and another vehicle traveling about 35 mph had a frontal impact, and both airbags did not deploy. also the passenger's seat belt buckle unlatched at the time of the accident which did not protect the occupant in the accident. *ak | |||
| 12/07/1997 | 2 | ||
| Mfr # 97s86 nhtsa recall # 97v171000; consumer contacted the dealer to have recall work corrected. work was corrected. however, the consumer was involved in an head-on collision traveling 15 mph due to the steering wheel locking up. consumer also stated the driver's and passenger's side air bags did not deploy. *ak | |||
| 11/02/1997 | 2 | ||
| Vehicle involved in two separate crashes, same day, dual airbags did not deploy. truck rearended two other vehicles at standstill, both occurrences; speeds 45 mph. also, emergency fuel cut-off switch did not shut off. truck at body shop. *ak | |||
| 09/21/1997 | 03/01/1996 | ||
| The truck accelerated in the driveway, tried to stop but the brakes wouldn't stop, causing the truck to hit a brick wall in the garage. the airbag didn't deploy. the truck accelerated to about 30 mph. *ak | |||
| 10/06/1997 | |||
| Brakes: driving approximately 45mph and the car ahead slammed on its brakes. tried to stop, put pedal completely to the floor and the brakes failed, hit car in front and neither air bags deployed. brakes and air bags failed, reason is unknown. *ak | |||
| During frontal impact at 50 mph the driver's and passenger's side air bags did not deploy. *ak | |||
| 08/14/1997 | |||
| While driving on a dirt road and slowed down the vehicle, the airbag just deployed without any warning an injured the driver of the vehicle. *ak | |||
| 08/10/1997 | |||
| While traveling about 45 mph another vehicle pulled out in front of vehicle and consumer hit the other vehicle in the side door. the airbag didn't deploy and the anti-lock brakes failed. *ak | |||
| 05/27/1997 | |||
| While driving at 55 mph, blew a tire and had direct frontal collision and both airbags did not deploy. insurance company states that there is no defect with the sensor. *ak | |||
| 05/17/1997 | |||
| While driving at 38-45 mph the vehicle had a direct frontal accident with a house and both driver's and passenger's side airbags did not deploy, causing injuries to the occupant. *ak | |||
| 05/15/1997 | |||
| Vehicle was involved in a collision and the air bag did not deploy. *ak | |||
| 03/09/1997 | 1 | ||
| Driver's car hit another car and driver's air bag didn't deploy. *ak | |||
| 03/17/1997 | 1 | ||
| Dual airbags did not deploy during front end collision; impact 11:00; lost control of vehicle, went up/down an embankment; airbag indicator came on, no deployment. *ak | |||
| 12/26/1996 | 0 | ||
| Consumer had an accident and neither air bags deployed, two passengers were injured. *ak | |||
| 12/24/1996 | |||
| Was in a head-on accident and air bag did not deploy. had not yet taken the vehicle to dealership for repairs. *ak | |||
| 11/16/1996 | |||
| Failure of the driver's side air bag, consumer was involved in a head-on collision and the driver's side air bag did not deploy and the seat belts did not hold, causing injuries to the driver and passenger. *ak | |||
| 11/23/1996 | 0 | ||
| Driving along street, another vehicle pulled out in front, vehicle going about 35 mph, hit the other vehicle broadside, neither driver's/passenger's air bags deployed.*ak | |||
| 10/13/1996 | |||
| While driving with cruise control on, going (55) mph, vehicle rearended another car and there was no deployment of the air bags. *ak | |||
| 10/22/1996 | |||
| During impact the driver's and passenger's side air bags did not deploy. *ak | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| Consumer states of having the air bag light on all the time. dealer has not been contacted. mr | |||
| AIR BAGS - ON-OFF SWITCH ASSEMBLY | |||
| 02/16/2001 | 1 | 01/08/1999 | |
| While driving, consumer noticed airbag light illuminated, dealer stated that airbag could deploy at any time. *slc | |||
| AIR BAGS - SIDE/WINDOW | |||
| 07/05/2001 | 1 | 03/01/1999 | |
| Driver's air bag failed to deploy in head-on collision, resulting in broken back.*ak | |||