Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 05/25/2010 | |||
| Tire is seperating on inside of sidewall | |||
| 11/08/2005 | 55000 | 1 | 11/22/1998 |
| Dt: the contact states there is nhtsa recall campaign 05v388000 concerning the vehicle speed control:cruise control. the parts needed for recall repairs were not available at the local dealership. he spoke to the manufacturer, who confirmed the parts were not available at this time. *ak updated 12/27/2005. the tires had excessive wear at 20000 miles. the seat belt roller has been replaced three times. the air bag control was replaced. both doors had stress fractures. the rear brake lines were not secured properly which resulted in wear . the wheel hubs came off while driving at highway speed. the driver side exterior rearview mirror was defective. *nm | |||
| 03/31/2005 | 3 | ||
| Failure of front end sterring parts( ball joints, tie rods, and idler arm). on several occassions my mechanic has instructed me that i should have the front end check for wear and tear due to premature failures in these parts. this is the third time in the past 3 years (@about 20k miles per year) i have had major replacements done on these parts. i do not beleive the failure is due to driving conditions, most is at high ways speeds on reasonably smooth roads. the latest failure has me very concerned about the overall safety of the vehicle as i typical drive on the highway. my mechanic indicated if a failure occurs at highways speeds - it might not be a great outcome... i feel i am lucky in that every time i go to the mechanic (serveral times per year) i have him check these parts. i recently received an inspection in june 2004 and these parts were ok then. now (mar 2005) and i have a major replacement going on. the machanic indicated that i am not alone and the problem is very wide spread. do not get me wrong - i really like the truck and would buy another, but so far dealers (2 local) indicate that my problems are not as wide spread. hence i no longer go to ford dealers for service. the mechanic has also indicated that this issue may be larger in scope thant the firestone tire issues ford had years ago (speculation). but none the less - my mechanic has seen many of these issues and he is a small operation in a small town. at this stage i am unlikely to re-purchase a ford f150 and have major concerns over the saftey of the vehicle. | |||
| 10/31/2002 | 2 | 06/01/2099 | |
| 1 week before tire had blow out of same series on right side rear that tread seperated from side wall. dt | |||
| Consumer states the tire inflation tires will not hold air. consumer has to re-inflate tires every six days. dealer was not contacted. mr | |||
| 07/12/2002 | 1 | 02/01/2001 | |
| Vehicle will vibrate heavily due to bubbles in tires, dunlop tires size 28575r16. *ak *yh | |||
| 09/19/1999 | 2 | 07/13/1999 | |
| Truck was unstable with cause unknown by dealership. owner has taken vehicle in for corrective action several times, however nothing has changed. vehicle vibrates excessively when at idle with rpm gauge fluctuating up/down. *ak consumer states that the engine runs rough, oil level dropped and there was a clicking noise in which the dealer replaced the fan blade and fan clutch. rear brakes experienced grinding, dealer applied a silencer to the front and rear brake pads. consumer has experienced several problems with the a/c and heater, problems still exists. vehicle uses a lot of gas, idles rough and experiences small hesitation upon acceleration. vehicle kicks into gear. vehicle drifts to the right, while driving at higher speeds, vehicle and steering wheel vibrate. driver side rear view mirror rattles when closing door, when everything is closed there is an outside noise, dealer resealed the windshield. when turning on the lights, the clock and a/c are delayed. there is a whining noise when turning steering wheel. window control buttons stick at times, dealer replaced the window switch. *slc | |||
| 09/01/1999 | |||
| I have replaced these tires..i have sent ford motor co. all the papers and forms...now they keep giving me a complete run around..they sent me back to the dealer..the dealer don't know why they sennt me to them...all i am asking is my refund when i bought the tires..i can see why people get mad and say the hell with the whole deal...thank you...martin noyes. *ak (tiresize: 235/70-16) | |||
| 05/17/2000 | 1 | 05/01/1999 | |
| Tire had a catostrophic failure in my opinion. i am familiar with tire failure analysis. i was director of maintenance of a large trailer leasing company. this tire separated and then the casing failed. i was very lucky to be able to type this. the tire was warrantied by general.*ak (tiresize: p23570r16) | |||
| 03/31/2001 | 4 | 04/01/1999 | |
| Our good year tires that were put on the truck are showing tread seperation.the good year manufacture told us they would have us go to the nearest good year dealer and they would pro rate the tires...why? it is their defect not ours. they would replace with good years...why? we don't want them. why should we risk going to another town 20-25 miles from here to replace these tires with possible defective ones again! for four years they have been covering up lawsuits and having silent recalls...to me...they need to replace them with what we want and where we want! it is our lives that our on the line! no airbags deployed, no one has been hurt thank god. all four tires show seperation around the rims. for all four tires to be replaced it would cost close to 800$. *ak (tiresize: sidewall e)( dot number: tire size: sidewall e ) | |||
| 04/28/2000 | 2 | 07/01/1999 | |
| While driving suddenly the tires lost pressure, the first incident the consumer had to drive on the rim before he could safely change the tire, the sidewall was bubbled in several places, the second incident the sidewall completely ruptured (goodyear wrangler ap p255/70r16). nlm | |||
| 1 | 06/25/1999 | ||
| Firestone wilderness ht tires (235/70r16) were replaced with only 16000 miles, a manufacturing problem was discovered, two pieces of rubber were used and fitted together with a fused center strip of rubber. *slc | |||
| 12/06/2000 | 3 | 07/01/1999 | |
| Three tires seperated in one week seperated in same place steel through center. *ak (tiresize: p23570r16)( dot number: tire size: p23570r16 ) | |||
| 10/03/2000 | |||
| Was turning a corner at 15mph when right rear tire blew. maintained control of caravan. checked tires & all had cracks down the center of tread, and was also pitted down to the tread pattern. tires were inspected prior to the blowout. contacted road side service. firestone, wilderness ht, p235/70r16 with 24,000 miles.*ak | |||
| 1 | 05/01/2000 | ||
| I purchased a 1999 f150 on 5/9/00. i recently bought new tires for my truck and found out that one of the wheels was bent on the inside. the bend in the wheel was bad enough that the wheel could not be balanced properly and would wobble. i then proceded to put on my spare tire and noticed that the spare tire was a different size than what was on the truck when i purchased it. the size on the truck is 255/ 70r 16. manufacturer required size is 235/70r/16. i brought this problem to the selling dealer and set an appointment for them to take a look. i am asking for your help because i feel i have been taken advantage of and they will think i caused the problem. i did not cause this problem. this truck was sold to me in this condition. i just now found out i had this problem just because i wanted new tires before winter hits. any information you can give me will be very helpful. thank you very much. | |||
| 07/01/2000 | 1 | 02/01/1999 | |
| While traveling home from vacation on interstate hwy.driving appx. 65 mph. for appx 4 hours left rear tire exploded, shredding all the way around the rim on the outer side. i went to purchase a new tire and was told that a recall was coming out on wilderness tires. i called my ford dealer and was told no decision had been made as to the tire size,type vehicle and who will relace the tires. i sent firestone an e-mail message and recieved a general reply stating only 15 in.tires were involved in the recall. i still hane not replaced the spare tire on this leased vehicle i'm sorry to say it sounds like i might have to shop at g.m... a gener. *ak (dot number: w208 tiresize: p23570r16) | |||
| 11/16/1999 | 1 | 03/01/1999 | |
| Tenvoorde is not willing to replace the tire under warrenty and i talked with an attorney he said that i should get a new tire for no cost. | |||
| 08/11/2000 | 1 | 01/01/1999 | |
| The tire split on the side and blew out while driving( dot number: w208lrc328 tire size: 235/70r16 ) | |||
| 11/16/1999 | 1 | 03/01/1999 | |
| Tenvoorde is not willing to replace the tire under warrenty and i talked with an attorney he said that i should get a new tire for no cost. | |||
| 07/10/2000 | 02/01/1999 | ||
| Tire seperated - looked just like recalled 15 tires( dot number: tire size: 235 75 16 ) | |||
| 08/17/2000 | 1 | 04/01/1999 | |
| My background includes over 10 years in transportation maintenance including tire failure analysis. while traveling 75 mph on i17n, i heard the tire tread separate from the casing. the tread was beating against the truck body. the casing deflated within seconds. i was lucky to be able to control the vehicle to the shoulder. it has been my experience that the tire manufacturers produce other private label tires for other companies. someone may want to check if the decatur plant was making any other tires for anyone. thanks for your time.( dot number: a30844l089 tire size: p235/70r16 ) | |||
| 08/10/2000 | 03/01/1999 | ||
| I bought this vehicle new in march 1999. my tires have been rotated every 5000 miles. i have not overloaded my truck or hauled anything heavy. my tires are worn all the way down to the 2/32 wear indicators and are vibrating at highway speeds and wobbling at low speeds. firestone does not want to pro-rate the tires unless i can prove that there is a manufacturing defect. if there is no manufacturing defect then i have to pay full price for new tires. i have talked to a number of people who have had the same problems as i am having with these tires. the tires are sold with a 60,000 mile treadwear warranty.( dot number: unsure tire size: p235/70r16 ) | |||
| The tires on this vehicle are too small. it has passenger car tires and not small truck tires, this has caused two tires to blow out and a flat. dealer has been contacted. dealer states that these are the right size tires. *ak | |||
| 12/26/1998 | |||
| Driving at approximately 60 mph when passenger's front tire came off unexpectedly, causing an accident, and resulting in severe injuries to driver and passengers. *ak | |||
| TIRES - SIDEWALL | |||
| 03/29/2004 | 80550 | 1 | 07/07/1999 |
| The tire p25570s16 gn grabawo by general. side wall bubbles and blows out if its on the rear of a pick up okay on front of truck, but many people i work with in the business have had the same problem with this tire. please investigate. thanks. *ak | |||
| 09/02/2001 | 1 | 09/01/1999 | |
| Outside sidewall completely separated from tread cap just above white letters around entire tire. looks like the rim and sidewall completely detached .*ak (dot number: ap08l95114 tiresize: p23570r16) | |||
| 07/13/2001 | 1 | 10/13/2000 | |
| Vehicle was parked, consumer then noticed that both front tire tread separated dealership was aware of tires, tires were replaced. general, p23585r16.*ak consumer stated the sidewalls were cracked.*slc | |||
| 06/11/2001 | 1 | 05/01/1999 | |
| 3 cracks in side wall.1 inch from rim, in the same plain of rotation. evadence of other cracks starting.*ak (tiresize: p255/70r16) | |||
| 05/25/2001 | 2 | 01/01/1999 | |
| Driving down the road at highway speeds on two separate occasions tires went down and the sidewalls seem to be coming apart. one tire was turned in to firestone for an adjustment and the other is at bob sight ford as the report stated. i have left that tire at that dealership for future inspection. please contact me with any questions. *ak (dot number: w2081rc169 tiresize: p235 70 16) | |||
| 12/28/1998 | 1 | 10/05/1998 | |
| While driving, consumer heard vibration and vehicle started to weave back and forth, consumer inspected tires and found left rear firestone wilderness tire p235/70r16 had experienced a blowout in the sidewall, dot# vn081rc368. *slc | |||
| 09/10/2000 | 1 | 11/01/1998 | |
| Sidewall blowout of properly inflated tire. fist-sized hole resulted from flap that peeled off, starting in tread area and extending into sidewall area. tires have more than half tread depth left, have never ben run against curb or scuffed, etc.( dot number: tire size: 235/70/r16 ) | |||
| TIRES - TEMPORARY/EMERGENCY SPARE TIRE | |||
| 12/01/2004 | 1 | ||
| Spare tire fell off the truck due to failure of the stranded steel cable that secures the tire to the underside of the bed. *bf *tc | |||
| 05/01/2000 | |||
| Had a flat tire for the first time since we purchased vehicle. the spare has been in the carrier since the pick up was new, we bought from the original owner, we know them personally. the spare tire had 8 ribs cut into the tire from the carrier. the tire was in the correct position, with the correct air pressure, and tight in the carrier. the tire was worn badly enough that it is unsafe to use. there is no way to know that this has happened until you have a flat tire and have to use the spare. the tire will have to be replaced. we are going to contact ford or a dealer and see what they will do to correct this problem. dt | |||
| Spare tire which is placed in rear of truck and resting on frame very tightly caused 8 grooves on sidewall of tire which cut through. consumer felt there should be something like a piece of wood or plastic placed in between tire and frame , and did not touch tire. *ak | |||
| 08/31/2000 | 1 | ||
| Spare tire was bruised while mounted under the tire assembly, underneath vehicle; dealer/manufacturer were notified. *ak consumer installed a used mud flap between truck frame and new tire under vehicle. *slc | |||
| TIRES - TREAD/BELT | |||
| 08/10/2004 | 49880 | 1 | 12/01/1999 |
| Vehicle vibrated while driving 57 mph. consumer pulled the vehicle into a service station and noticed that tread separated from the sidewall on passenger's rear tire. ford, f150. original equipment or replacement part is unknown at this time. tire size p275/60r17 & dot #adt03jj4801. the tire manufacturer was notified.*ak | |||
| 08/10/2004 | 49880 | 1 | 12/01/1999 |
| Vehicle vibrated while driving 57 mph. consumer pulled the vehicle into a service station and noticed tread separated from the sidewall on passenger's rear side tire. 1999, ford, f150. original equipment or replacement part was unknown at this time; tire size p275/60r17 & the dot #adt03jj4801. the tire manufacturer was notified.*ak | |||
| 06/27/2003 | 370000 | 1 | |
| Consumer states while driving at 50 mph rear passenger side tire tread was separating. dealer notified. *ak | |||
| 05/27/2003 | 37300 | 1 | 10/19/1999 |
| Drivng at 65 mph the right passenger tire just peeled off ... firestone wilderness p23570r16 driving a ford f150 truck. *ak | |||
| 07/25/2002 | 4 | ||
| P255/75r17, while driving 60mph tires experienced tread separation.*ak consumer replaced 2 of the tires due to tread separation, dot number ad9c448, for both tires, continental tires. *slc | |||
| 07/02/2002 | 1 | 04/01/2002 | |
| Thread separatd/ blowout. *ak | |||
| 08/14/2001 | 1 | 07/01/1999 | |
| Vehicle was going 65mph in middle lane of highway with vehicles on both sides. consumer had radio on and turned it off after noticing smoke coming from rear of vehicle. consumer heard a rattling noise ,and immediately started getting over. consumer opened the door, and saw rear left side resting down, and left rear tire blownout. consumer stated it happened so fast, did not experience any sign of a blowout, consumer owns a 19,99 ford, f150 with original tires, approximately 60,000 miles. tire size p23570r16, and dot# vn00081rc.*ak *slc | |||
| 1 | |||
| Right rear firestone wilderness/ht, p23570r16 tire blewout while driving at 50 mph, tread sepaerated, consumer states 2 people were injured in accident, consumer purchased 4 new tires, dot # w2081rc. *slc | |||
| 05/01/1999 | 1 | 05/01/1999 | |
| On the same day the vehicle was purchased brand new, the firestone wilderness at 16 tires experiences tread separation. *slc | |||
| 1 | 08/01/1998 | ||
| While driving the tires blewout in two pieces, the inside tire and the tread was one piece and the out sidewall was the other (firestone wilderness 235/70r16) .*et | |||
| 01/01/1999 | |||
| Pe00.020 ;was traveling about 50mph on the highway and noticed a loud noise. was able to pull over to shoulder. all four tire tread separated. he has contacted firestone. firestone#at, p23575r15. *ak | |||
| 03/10/2000 | 3 | ||
| Firestone wilderness ht tires blew out 3 times. they were replaced with the same kind of tire each time. last time consumer changed to goodyear . they were the originals p235/70r16 tires. vehicle was a 1999, ford, f150. *ak *slc | |||
| 1 | 08/01/1998 | ||
| Pe-00-020- tire on a 1999 ford f150, tire size p235/70r16, dot number not available. when driving 70 mph left front tire completely cut off from the tread which came off the rim, causing the vehicle to become difficult to steer , tires only had 5 to 6 thousand miles at the time of the incident. *ak the tire was cut in two pieces, and firestone's response to the customer was that there was an ongoing testing program at the time. *yh | |||