Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
04/22/2010
 My son was involved in an accident on 4/22/2010 while driving a 2000 ford f-150 4x2 two door pickup truck. side marks at the scene revealed that the f-150
10/19/2008
 Tl*the contact owns a 2000 ford f150. while driving 60 mph, the contact lost control of her vehicle and crashed. the vehicle rolled over and the air bag failed to deploy. the police were not called; however, the insurance company had the vehicle towed from the scene. they stated that the vehicle was destroyed. the contact was the only occupant at the time of the crash. she was wearing her seat belt; however, she sustained neck and back injuries. the air bags were not repaired prior to or after the crash. the failure mileage was unknown.
09/07/2005201/23/2004
 Air bag light came on say the bags are out and they are not and it keeps staying on. i can not get it to stay off please see if there is a recall for these because my daughter had a 1997 ford escort that caught fire because of a recall on the airbag that she was never notified about. *jb
01/23/200544000109/01/2000
 Air bags deployed on their own while on the road. manufacturer was contacted by consumer.*ak while plowing snow the driver's horn started to blow then the driver's side air bag deployed. the air bag was on fire and went limp as quickly as it exploded. due to bags going off, consumer lost control of vehicle and the right rear quarter of vehicle sustained damage when he ran into a parked truck. *bf *nm
450001
 When the brakes were applied the wheels locked up, which resulted in an accident. the air bags failed to deploy. *jb
12/12/2002207/12/2000
 Was going 40 mph hit black ice, slid into oncoming traffic.. slid over hit a tree and bounced back and truck fell on driver side. neither of bags deployed. this is the second accident with this vechile where bags have not deployed on impact. i was the only one in accident no other cars involved. have seked lawyer for this problem. i could have easily died, but seat belt saved me.. i suffered minor injuries including bruised leg, spine, strain to hand, neck and back..
10/25/2002
 Consumer states while he driving his vehicle at 45pmh lost the control of the car and hit a telephone pole, neither air bag diden't deploy. ph
08/07/2001107/07/2000
 The collision totaled both vehicle--front end of this truck is pushed into engine compartment engough that it broke windshield--neither of the air bags deployed
04/29/2002106/01/2000
 While clearing property, vehicle airbags deployed without warning and no accident. driver injured dealer contacted.*jb dealer refused to repair under warranty. manufacturer not willing to do anything. *tt
12/11/20001
 Consumer was involved in a head on collision, the airbags experienced no deployment and the consumer was injured in the accident. (attorney for client) *slc
07/07/2000102/01/2000
 No summary listed for above vehicle. *ak
AIR BAGS - FRONTAL
05/26/20091000001
 I was driving northbound on a 3 lane main road (2 lanes going one way, 1 lane going the other way) at about 40 mph. while coming up to a t-intersection (i had the right of way, the sentra had a stop sign) about 20 to 30 feet from crossing the intersection, the sentra proceeded to cross my lanes to make her left turn. as i tried to avoid the accident i ended up hitting her sentra head on. after the impact my airbags did not deploy. as for her sentra the impact was on the front left tire so no airbags deployed in her car. i have a 2000 ford f-150 and hit her head on....but no airbags deployed. could this have been a possible defect on my truck. i had pictures taken minutes after the accident. *tr
11/17/2005105/08/2004
 My son was traveling about 45 mph and a car turned left in front of him. he hit the car in the drivers side and neither one of his frontal air bags deployed. the other driver was in a honda civic and both his air bags deployed. my son had back, neck, arm, knee and leg injuries. the police and fire dept said the air bags should have deployed. the truck is being looked at now to determine if it can be fixed or totaled. *jb
07/02/20042
 While driving 30 mph driver noticed that the check engine light and srs light appeared on the dashboard and remained on. the cause has not been determined at this time. consumer will contact the dealer in the near future. *ak
07/15/200436000112/12/2000
 Consumer's vehicle was involved in a frontal collision with an suv. at a impact of 40 mph neither frontal air bags deployed. consumer was wearing seat belt at the time of the crash. consumer refused medical treatment. the dealer was notified.
07/15/200436000412/14/2001
 While driving 40 mph, the consumer's vehicle was involved in front end collision. upon impact, front air bags did not deploy. the vehicle was towed. the dealership was notified,but did not resolve the problem. *ak the interior lights gave no prior indication that the components were faulty. the fuses, relays, and battery were inaccessible during dismantling and once again, the air bags failed to deploy. *sc
03/01/2004500001
 While driving 45 mph vehicle was involved in a head on collision with an 18 wheeler. upon impact, airbags did not deploy. no injuries reported. *ak
08/08/2003
 While traveling at 35 mph vehicle was involved in a head on collision, and airbags did not deploy. dealer notified. *ak
05/20/2003
 While driving made a left turn and heard a grinding noise from steering column. without warning both driver's and passenger's front air bags deployed, causing significant injury to consumer and damage to vehicle.*ak
1
 The vehicle was involved in a front end collision yet neither air bag deployed. *nlm
07/16/2002
 Consumer was involved in a head-on collision travelling approximately 45mph. front end of consumer's vehicle hit the side of other vehicle. both the driver and passenger air bags did not deploy. ph
04/05/2002
 While driving at 45 mph, vehicle was hit from the front center and none of the frontal airbags deployed upon impact, resulting in the passenger being injuried. please provide more details. ts
09/02/2002106/01/2002
 I was involved in an accident on 9/2/02. i was north bound on hwy 52, a car in the south bound lane of hwy 52 lost control and slid and spun across the grass median and hit my truck in the left front corner to center line of the front bumper. the point of impact on his car was left rear tire/wheel and quarter panel area to rear bumper of car (car was left broadside to me). i was going about 45 mph prior to the crash, and my airbags did not deploy on impact. i did have the passenger side airbag turned off, but due to the severety of the collision, i feel the the drivers side airbag should have deployed. if i had not been wearing my seat belt, i would have been thrown forward into the steering wheel and windshield, with no airbag to protect me from injury.*ak
1
 While driving, vehicle hit a ditch, this caused the air bag to deploy one fourth of the way, then it ignited instantly. *slc *ts
11/03/20011
 Vehicle was struck in the near frontal location during a collision, the airbags never deployed and the seatbelt did not restrain consumer, causing him to be thrown forward and sustain injuries, consumer states that the frame was bent so badly, it caused a hump in the floorboard, the cab of the truck was shifted on the chassis. *slc
05/17/2002109/06/2000
 While driving in rain, vehicle hydroplaned hitting a fence and went into a ditch, upon impact airbags did not deploy. vehicle totaled, and passenger injured. *ak. consumer also stated the seat belts did not restrain the passenger properly.*jb
03/23/2002105/01/2001
 Run head-on into the corner of a brick wall. front-end of truck destroyed. point of impact was driver-side-center. no airbag deployment.*ak
03/23/2002105/01/2000
 There was gravel on the road and consumer applied brakes and vehicle did a 360 degree turn around, vehicle flipped over four times. upon impact, dual airbags did not deploy. *ak
02/19/20021
 I hit a ditch- the airbag only deployed one fourth of the way--the bag instantly caught fire. had i been in a wreck, the airbag would not have saved my life. had i been knocked unconscious, i would have burned alive. i feel that this problem should be looked inton as lives could be lost.*ak
 While driving 15 mph another vehicle ran consumer's vehicle off the road. it hit a rock. air bags deployed, burning a hole on top of air bags. dealer has been contacted. *ak
11/06/2001106/01/2000
 Truck in 45mph head on collision with another vehicle, and air bags failed to deploy. driver saved by seat belt only. truck towed from scene as currently at dealer for repair. will be watching to see if dealer makes airbag/sensor system repair/adjustment, or returns to owner after body/engine/other repair with same faulty passive restraint system unfixed.*ak
10/01/20011
 Consumer was involved in a front end collision that resulted in driver's side air bag failing to deploy. dealer has been contacted. *ak the consumer stated that the collision occurred because the brakes locked up. the front drivers side wheel makes noise. *yh
08/20/2001112/28/2000
 Vehicle was involved in a frontal collision with a 1998, pontiac, firebird at approximate 40 mph impact. both air bags did not deploy. dealer/manufacturer were notified. *ak one person was injured in accident, vehicle was a total loss. *slc
10/10/2000109/14/2000
 Consumer hit a power pole, and airbags failed to deploy, consumer suffered minor injuries.*jb
12/07/2000204/01/2000
 Driving to work on interstate. hit black ice was on rt far side, was thrown into 2' concrete wall barrier on far lft side of interstate @ 50mpr head-on. srs didn't deploy. rceived injuries: left shoulder/arm (seatbelt & thrown into driver's side door), neck, up'r back, rt knee, lft lower shin (lascaration, scrapes & bruises from hitting emergency brake.) transported to hospital. fire dept noted/concerned that srs didn't deploy. brand new truck, airbags didn't work..why? paid $30,000 for truck w/srs & defective. defective sensor, no airbags installed, or airbag manufacturer defect. contacted hill ford, was told, sometimes airbags work, sometimes they don't. i said, sometimes you die, sometimes you don't? not accepting that answer for a safetly feature. would of walked away from head-on crash w/little to no injuries. srs would of stabalized me & i wouldn't of been thrown around or hit dash board. why didn't srs operate at all? american family ins breaking down truck for total damage estimatation. over a wk since accident..no answers, no truck. frame bent & cap twisted in accident....but do have injuries & defective srs. why? *ak
05/28/2001
 While traveling 40mph another vehicle turned corner and hit consumer's truck head on. upon impact, neither air bag deployed. driver and passenger suffered injuries. driver sustained whiplash and left elbow problem; while, passenger sufferedd bruised ribs and sprained neck. was hospitalized. vehicle totaled.*ak
02/02/2001
 While traveling at 30 mph vehicle ran over a small pot and both air bags inadvertently deployed. dealer / manufacturer were notified, and unwilling to assist in this matter. please feel free to provide any further details on this issue. *ak
 Airbags invertently deployed while driving. dealer has been notified.*ak
03/12/2001106/12/2000
 Vehicle was involved in a frontal collision at 45mph. upon impact, airbags did not deploy.*ak *slc
11/23/2000109/10/2000
 Was traveling approximately 55mph when another vehicle pulled in front suddenly and vehicle was rear ended. upon impact, air bags failed to deploy. passenger hit head on windshield, and driver suffered chest & back injuries.*ak the third passenger suffered chest and back injuries as well. *yh
01/03/2001108/01/2000
 After the air bags deployed they caught on fire and had 6 to 8 inch flames coming out and up toward my face. the service manager contacted ford and i was told there was no fault brcause they deployed and only my hand got burned when i put it out but the air bag and the fire were right in front of me , i was told the airbag catching on fire was an acceptable risk and not a defect. acceptable by whose standard? being burnt is better than being dead but being alive and not burnt and not dead is what i expected.*ak
12/10/20000
 Consumer was traveling about 50mph on highway and another vehicle stopped in front of her. she applied brakes and brakes locked up. she hit hit other vehicle in back. dual airbags didn't deploy. she was injured. dealership was aware of problem. *ak
01/17/2001
 Vehicle involved in a frontal collision with a ford, f450 pick up, in which both air bags did not deploy. dealer/manufacturer were notified, and refused to answer consumer's question on how much impact/speed needed to activate air bag? feel free to provide any further details on this matter. *ak
12/31/2000
 Vehicle struck a large deer at approximately 50 mph. upon impact, both air bags did not deploy. dealer / manufacturer notified. please feel free to provide any further details on this matter. *ak
10/24/2000
 Vehicle involved in a frontal collision of 45 mph with a ford escort. upon impact, both air bag did not deploy. dealer was notified, and no response was given. please feel free to provide any further details. *ak
 Consumer was involved in a 30 mph frontal collision in which driver's and passenger's air bags did not deploy, cause unknown. please give any further details.*ak
10/16/2000109/10/2000
 While pulling a trailer with a portable toilet on a dirt road at 10-15 mph with driver only both air bags deployed without cause. dealer notified. *ak
09/24/2000
 When truck was involved in a front end crash while traveling at 50 mph, there was no deployment of driver's or passenger's front air bags. not sure if the truck was repairable. please provide any further information.*ak
08/08/2000
 Consumer was traveling about 50mph when another vehicle crossed in front, and consumer' s vehicle hit other vehicle on the driver's side door. airbags didn't deploy. consumer sustained chest/ upper shoulder, and knee injuries. dealer said that airbags should have deployed. dealer wa swilling to look at vehicle once it was repaired. *ak
07/20/20001
 While traveling on a county road of 40-45 mph both air bags inadvertently deployed, causes minor bruises and abrasions to driver's forearm. also, it shattered front windshield. dealer / manufacturer notified. *ak
06/12/2000
 Driver's air bag inadvertently deployed after shifting gear from reverse to drive. deployed air bag caused burns to driver's shirt/chest. also, half of air bag melted. dealer/manufacturer will be contacted. feel free to provide further details.
05/19/20000
 While at a dead stop foot slipped off the clutch, and consumer bounced into the back of another car. upon impact, airbags tried to deploy, but didn't all the way. also, there was a big hole in the drivers side air bag. consumer felt that airbags should not have been interrupted by such a small bump.*ak
 While traveling 35 mph and as a result of an accident air bags did not deploy without indication .also, vehicle crash cut off did not work. conusmer had to shut down vehicle. please provide further informaton.*ak
03/17/2000
 While driving at approximately 55 mph hit another vehicle with the front end. upon impact, dual airbags did not deploy, causing bruises. seat belts were worn . please provide further information. *ak
01/12/2000101/04/2000
 While driving at 40 mph the air bag deployed without warning, causing an accident. dealer has not been contacted. *ak *ml
AIR BAGS - SIDE/WINDOW
08/08/2000
 While driving about 50 mph truck was involved crash with a 1997 nissan, and there was no deployment of driver's side or passenger's side air bags. truck's front end was damaged. truck was towed to a junk yard. please provide any further information. *ak
 Consumer was involved in a head-on crash while driving 50-55 mph in which neither driver's side nor passenger's side air bag deployed, causing minor injuries to the driver . consumer has contacted the dealer. please provide any further details. *ak
05/19/20000
 While at a dead stop foot slipped off the clutch, and consumer bounced into the back of another car. upon impact, airbags tried to deploy, but didn't all the way. also, there was a big hole in the drivers side air bag. consumer felt that airbags should not have been interrupted by such a small bump.*ak