Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE
1518708/01/2001624991Some vehicles may exhibit a loose/detached rear window halo gimp molding. *et11/16/2001
1397203/01/2000612889Subject regarding running changes for vehicle quietness. *tt06/13/2000
832903/01/2000612758Subject regarding running changes for vehicle quietness. *tt06/12/2000
STRUCTURE - BODY
0425112/27/200410014165Aluminum corrosion - service tip. *tt04/28/2005
042202/09/200410007364Windnoise and/or a water leak from the sliding back glass area. *tt06/16/2004
STRUCTURE - BODY - DOOR
0118209/17/2001625674Some vehicles may experience a cosmetic crack in the outer door panel at the lower rear corner of window opening.*jb11/30/2001
9924211/15/19996090184Information on replacing and / or repairing malfunctioning (door, ignition and decklid) locks. *tt03/09/2000
STRUCTURE - FRAME AND MEMBERS
001401/10/2000612202Vehicles may experience inner fender well- dented or dinged from stones being thrown into wheelwell. *mjs06/06/2000

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
04/15/200255000105/24/2000
 2000 ford f-150 lariat 4 x 4 windshield leaks. as a result of this leak the windshield wipers sporadically go on. the switch is off but the wipers just come on. i have to pull the fuse so it will not happen. when it rains i have to put the fuse back in so they will work.*jb
2
 There were problems with the service light in the vehicle since the consumers first purchased, but was told by the dealer that it was normal and that it was fixed. there were also problems with the steering. mr scc
STRUCTURE - BODY
09/15/2005108/04/2003
 The paint on the hood of the 2000 f150 truck started bubbling and the paint on the running boards started to flake away. in both areas the paint came off in spots in both areas. while driving i have seen this on numerous f150s, explorers and other ford vehicles. i even noticed this on the passenger's door of a brand new show room ford model. *ak
09/01/2001
 Metal paneling for driver door is cracking right below the window. both doors keep jumping out of alignment making it difficult to close the doors, and it is also scratching the exterior paint. also, metal roof is beginning to collapse in on passenger compartment. dealership informed consumer that stress on passenger compartment could be causing these problems, but cannot determine what is causing the stress. please provide any additional information / documentation.*ak
05/01/2000
 I bought a new f150 pickup from korum ford and after a week i noticed an excessive amount of rust on the under carriage and under the hood of the vehicle, i took it to the service manager to look at and he said it was normal, i did not agree with him and took it to two other dealers and i was told that a brand new vehicle should not have that much rust on it and said it was excessive. i took the truck back to korum and told them i did not want the vehicle for safety reasons and the amount of rust that was on this vehicle. korum wants to treat the vehicle like it is a used vehicle and make me pay more money to swap for a vehicle with less options. i believe the amount of rust that is on the vehicle now will prematurely weaken the vehicles parts and i will not get the full use of the vehicles life with out taking more money out of my pocket. *ak
STRUCTURE - BODY - DOOR
05/17/2003500004205/19/2002
 1995-2000 ford pickup extended cab the doors crack on the out side that i can see don't know if there damaged internally and i don't know the consequences if it continues to crack. contacted ford motor company they said they knew nothing about it went to various car lots around indianapolis in. and checked others everyone was cracked ford also said there is a fix for this problem at our expense. *nm
03/04/200592000108/05/2004
 Door cracks by window. *ak
11/15/2002101/20/2000
 Drivers side door sheet metal has developed a crack. the door will no longer close properly. after reading several article's this seems to be a ford factory defect. after talking to ford service they will not repair. they said it was not rusting! *jb
09/07/2004847501
 I have a structural crack in the metal on the lower rear corner of the drivers side door. it is currently one half inch in length and growing. after doing some research and some investigation on similar ford f150's i have found that this is not an isolated problem, but rather a fairly common one. i have also noticed that this is very issue has been brought to the attention of the ntsb. i called ford today, and received the unsatisfactory answer that, since my warranty is expired a repair is not covered. i hope that the ntsb is looking at this matter closely and will issue a decision on it soon. i am worried that the structural integrity of my vehicle is compromised, and that the manufacturer ford has not taken the proper steps to fix this problem. i believe that ford and the ntsb will be to blame if i or a member of my family is injured because of a documented door failure. *ak
09/15/2004111/20/2002
 I have a 2000 ford f-150 4wd suipercab pickup. on the drivers side door, there is a crack starting in the sheet metal. it is currently located to the right of the window, under the weather stripping and is starting to proceed out. currently it is about 3/8 to 1/4 long. there is another one that appears to be starting about an inch above it. i'm concerned that the crack will progress across the door and the door will fail. i'm not the only one with this problem. a website called www.f150online.com. there is numerous complaints (22 pages worth) that has the same problem. i went to a local ford dealer and they said that it is off warranty and there is nothing they can do. they have no way of fixing it. please look into this and help us fix this problem. it will eventually rot out. thank you.*ak
10/11/200444000004/22/2000
 Crack in the metal in the driver door at the rear of the window on my 2000 f-150. ford has a tsb but because it is out of warranty, ford will not repair the door. *nm
07/29/200471500103/11/2000
 I noticed a 1/2 crack on the drivers side door, next to the power window. i also noticed alot of other complaints on this same crack. i take good care of my truck and see no reason for a stress crack like this. i feel that since there are alot of other complaints, ford should fix this problem as a recall, especially if they are making a kit to fix this. i have been buying and driving ford products for over 20 yrs. this was my first new f150 and i wasn't expecting a problem such as this one!!*ak
09/20/2002230002
 A stress crack developed from the window to the edge of the driver side door. dealership repaired the crack, but the crack recurred within 25,000 miles. a tsb was issued on this issue.*ak
04/30/200443000112/31/2003
 My 2000 ford f150 super-cab door is starting to crack, approximately 3 above the bottom of the window. my research on-line shows that many other ford f150 from 1997-2000 are experiencing this same problem. i have been in contact with ford customer service, who state there are no known problems of this type. *la
10/01/20032350009/01/2003
 I have a 2000 f150 and i too have the famous crack on the driver's door. i talked to my selling dealer, they just wanted to put a new door on my truck at full cost to me. i thought this was real bad as this truck has very low miles. i talked to ford customer support and they denied that there was a problem with door cracks even though i provided the tsb letter to the ford customer support rep. i was told it was not covered under the manufactor's or extended warranty i purchased. furthermore, i was told that i would be responsible for all charges.
03/09/200425900203/01/2004
 I own a 2000 f150 supercab and the doors are having the popular crack next to the window above the door handle. i have a friend who owns a '97 and both of his doors are doing the same thing. if these cracks continue all the way across the door frame the door will fall apart and will provide no protection in an accident. the local body shop owner has fixed several of the '97 to '02 f150 supercabs. this is obviously a flaw in the design and/or engineering.*ak
03/18/2004103/18/2003
 Metal fatigue on driver and passenger door at window bend by moulding. metal is cracked open large enough so water can enter. *ak
11/20/200330000111/20/2000
 My drivers side door on my 2000 f150 is cracking just to the right of the window. *la
01/01/2000208
 There are two situations: #1: multiple rear spring failures on several f150 s-cab 4wd vehicles from 1995 thru 2000 build date. the main leaf cracks at axle spring perch resulting in a puncture of bed floor on some incidents. all requiring spring replacement and recently repaired by using after market heavy duty springs on both sides. #2: multiple vehicles also experienced front fender alignment change resulting in front door forward edge binding. not caused by front bumper or fender impact. several occasions of severe bind resulting in door skin and forward lip damage when door was forced open to allow egress of operator. repairs were made by realigning front fender assembly and some door hinges needed replacement due to distortion caused when door was forced open against the rear edge of offending fender. no cosmetic repairs have been done so the door forward edges and fender rear edges remain severely bent but clearance is adequate to prevent binding after repairs are done. note: these vehicles are operated off-road and on graded gravel roads on kaho`olawe island as part of mixed fleet of vehicles in support of unexplored ordinance clearance on the former naval gunfire and bombing range. to date we have experienced no similar problems with any of the 30 or so 1985 to 1986 chevy pick-ups used in identical manner and no vehicles were over-loaded usually carrying only one to three passengers and hand-carried gear in the bed. we suspect that severe spring wrap can occur when torque transmitted by the limited slip differential is changed from tire to tire. all vehicles are v-8 auto-transmission (gasoline fueled fords and diesel fueled chevys). *la
04/13/20031
 Consumer states that drivers side door is cracking by the upper door near window. *ak
07/25/2003105/21/2000
 Drivers side door crack at bottom of window starting at molding.*ak
07/03/200345000103/15/2001
 I have the same crack in my door everyone else has. went through a ford lot last night and half the used 150's had same crack! talked to dealer and they said i had to pay half to get door fixed. ford know's about this and if they want me to keep buying their products they need to fix this problem.*ak
04/29/2003
 The drivers door cracked. the dealer was notified. *nlm
03/03/2003320001
 All 5 doors are rusted through on a 2.5 year old truck. the door structure is so weak that they may fall off soon. *jb
10/01/2001112/01/2099
 Sheet metal is cracked at the lower right side of the driver's side window area. it looks like a stress fracture from the action of the window going up and down, during normal operation. dt
105/01/2000
 Door crack developed in door about three inches up post on back side of glass area. most f-150's 1997 - 2000 i have looked at have the same crack. ford claims normal wear but have a repair kit. i can't see how this is normal since they have a repair kit and replacement door. this should require a recall, please investigate. dt
11/01/2002109/01/2001
 The driver's side door has a crack in the metal and we contacted the dealer and he advised although there is no recall ford has engineered a door repair kit and they are willing to fix this defect for a cost of $675.63. if this is not a defect then just why would ford make this door repair kit? this is a separation of metal and the concern we have is if there is an accident what will keep this door from possibly causing a death. i have been in contact with several people who have this exact same issue and ford customer service turns a deaf ear. how do we get this problem to be recognized as a defect by ford motor company? i know if you put the question to the public in regards to how many ford full size trucks have this problem you will have a major response. dt
06/20/2001206/01/2000
 1/2 crack in both driver & passenger door behind lower rear window moulding. dt
2
 There is crack at door. dealer states that crack is there because of opening and closing window. they call it a stress fracture. dealer was notified and wanted consumer to pay 10 % to get the problem fixed. *ak consumer stated that the door crack was half way up the door from bottom of window. the dealer stated that it was a stress fracture from rolling the window up and down. the window makes noise due to crack. the door crack was fixed but cracked again. *yh
05/01/2002103/01/2000
 Crack by drivers window and rust on interior inside of door. *ak
107/01/2002
 What is ford going to do about door cracks. *ak
04/15/2002101/01/2002
 I am experiencing what ford describes as cracks in the door sheet metal on the driver's side door. this may be due to the repeated use of power windows leading to metal fatigue. the truck isn't but 2 years old; this should not happen.
09/01/2001
 Metal paneling for driver door is cracking right below the window. both doors keep jumping out of alignment making it difficult to close the doors, and it is also scratching the exterior paint. also, metal roof is beginning to collapse in on passenger compartment. dealership informed consumer that stress on passenger compartment could be causing these problems, but cannot determine what is causing the stress. please provide any additional information / documentation.*ak
10/12/2000105/01/2000
 Submitting this form after noticing a crack had formed in the door skin in the lower right opening where the window is. noticed this defect in many vehicles like mine and although am aware of a quick fix that ford is performing, i do not believe this is satisfactory dur to the price and age of the vehicle. feel that this requires a new door with strengthened points where the cracks have appeared. the cracking points to weakened structural integrity and possibly a safety hazard in an accident as the door structure is weakened.*ak
05/01/2001102/01/2000
 Crack in door, from edge of window toward edge of door, above handle,have found many other f150's ranging from 1997-2001 that have the same problem. *ak
09/01/2001
 Another example of the f150 door crack issue. ford will not help. there is both a ford bulletin and nthsa report. refer to www.f150world.com *ak
05/29/2001109/01/2000
 Small crack on drivers door from inside door to outside, at base of driver's side window. *ak
05/12/200112/01/1999
 I have read a number of complaints about the crack in door of this vehicle since the new body style changed in 1997 and it still hasn't been corrected. it seems to me there is a weakness in the sheet metal in the doors and it has me concerned should i be in an accident involving a side impact. we all know how a tire can kill someone so lets not wait till someone gets hurt before we realize there is a problem here. thank you , william e. carlisle. *ak
202/01/2000
 Driver door frame has a crack approxiamately 1/2 inch long, right side of window frame. continues to expand , repaired once, but reappeared the very next day. door must be replaced completely. the integrity of the structure has been compromised, in the event of an accident, door will buckle causing severe harm to driver.*ak
STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS
03/12/200540000103/10/2005
 Crack in drivers side door skin near rear of glass seems to be a factory defect affecting over 60% of ford f150 owners , model year 1997-2000. o repaiir at this time. *ak
STRUCTURE - BODY - HOOD
06/06/2003650003
 Corrosion is apperaing from hood seam. ford body shop states they are seeing similar circumstances on these vehicles with the same silver paint. service manager states that ford will not do anything about it until it rusts through. which it never will due to the hood being aluminium.*ak
STRUCTURE - FRAME AND MEMBERS
05/23/200348000006/24/2000
 My 2000 f-150 front cross member that supports radiator and the cab has rusted out. my truck has 48,000 miles. my ford dealer has agreed to replaced front cross member free of charge. est $1,600
02/15/2001101/01/2000
 Found tag attached to frame defective material do not use! l/s bad performance. *ak