Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 04/17/2005 | 157000 | 1 | 02/11/2005 |
| Contacts stated: he was in a double lane when the tire and axle broke off. dealer said it was a factory defect. in 32 years he had never seen a break like that. the insurance company said it was their responsibility.*ak | |||
| 06/02/2003 | 35000 | 1 | |
| All four tires developed a crack on the sidewall that ranged from 11/2 to 6 inches long. all the tires were replaced with a different model tires. *ak | |||
| 10/30/2003 | |||
| I have a firestone recalled tire that they won't correct. i gave the blown out recalled tire to ball tire on 10/30/03 and they have refused to honor the recall. | |||
| 12/11/2003 | 2 | ||
| All original tires were replaced due to bubbles in the sidewall. tires were replaced at consumer's expense. goodyear, eagle, p275/r4520, the new replaced tires had the same problem. also, alternator problem. *ak | |||
| 01/18/2002 | 1 | 12/01/1999 | |
| Driving on flat dry 4 lane highway. heard small noise and within 20 seconds felt truck pulling slightly looked in mirror and saw the tire tread peel off the tire. complete tread separation occured. tire dealer noted no defects to the tire and no indication of hitting anything. roads were clear and dry temperature was about 25f. we have pictures available that we can e-mail if needed. *ak (tiresize: p235/70r16) | |||
| 09/06/2001 | 3 | 11/01/2000 | |
| 3 of the 5 tires on the truck when it was purchased have deflated during use. one tire tore and needed to be replaced. we have notified ford, firestone and the dealer of the problems as the situation has progressed, with no action taken. *ak (dot number: vn081rc tiresize: p235/70r16) | |||
| 3 | 07/01/2000 | ||
| The of the vehicles four goodyear tires have experienced sidewall blowouts, a few days after purchased the first blowout occured and was replaced by goodyear, at least one of the tires split down the sidewall where the overlap of th plies makes an indentation in the sidewall, goodyear told the customer that the tires are for street use only, the consumer lives on a gravel road (goodyear wrangler ap 255/70r16), | |||
| 08/01/2000 | 1 | 06/01/2000 | |
| Tire started to seperate on interstate driving. roaring, vibration. we stopped and replace tire with spare immediately. tire has been taken to four goodrich dealers in athens area, and we were informed each time by all that they would not honor any warranty even though it was original equipment with less than 10,000 miles on vehicle at time of incidient. they all said it was a ford problem. ford road hazzard service contacted 8/15/00 with report, and they promised in august to have purchasing dealer call us to replace the tire. following up with original purchase dealer service center in commerce, was informed by shop manager they knew nothing about a claim, they would not resolve or replace tire , it was a goodrich tire issue to replace it. called ford consumer line again, given promise that someone would call us back, still waiting on that call. called goodrich, corporate consumer line, and was told a goodrich dealer, any that we could drive to, would replace the tire. upon driving around athens, ga. with tire and vehicle last week, no goodrich dealer was willing to call goodrich corporate to see if they could get a replacement and authorization for same. all goodrich dealers have told us to call ford to replace a new tire under warranty if vehicle is stillunder warranty. we still do not have a tire. we have been told by ford consumer line, by road hazard hotline, now that goodrich tires are not part of any recall and they will not replace any tire for free even though the ford warranty, and orig equipment booklet in new vehichle glovebox states they are liable for warranty replacement on a new vehicle with original equipment tires. ford now states that it is a goodrich issue. (tiresize: 23570r16)( dot number: tire size: 23570r16 ) | |||
| 09/05/2000 | 1 | 12/01/1999 | |
| Road surface of tire separated from sidewall( dot number: tire size: p255/70r16 ) | |||
| TIRES - BEAD | |||
| 09/19/2000 | 1 | ||
| While driving along all of a sudden vehicle started pulling to the left. was taken back to ford, where a tire problem was found. cord separated from the tire on the driver's front side. original tire equipment on a 2000, ford, f350. tire mileage about 13,000. tire size p265r7516. firestone replaced the tire free of charge. dot # vnw81xl449. tire size 265/75r16 *ak | |||
| TIRES - SIDEWALL | |||
| 06/07/2006 | 1 | ||
| 1) during normal dry weather driving conditions, right rear tire experienced a catastrophic failure. the entire tread belt separated from the sidewall. speed was approximately 60 mph. 2) there were no personal injuries or property damages as a result. 3) contacted corporate offices of cooper tire. i was told the tire was damaged before it experienced the failure. i have had the tires for approximately three years and while there was a minimum of tread life remaining, there was tread life remaining (approximately 6 mon.). when i took the tire to the cooper tire dealer, i was told the failure was not normal. i have pictures of the failed tire. i had to pay for the replacement tire. the cooper tire corporate representative presented herself and her company as not at fault in this case. i am not concerned about having to pay for the replacement tire, i simply wanted this on record in case others experience similar incidents. *nm | |||
| 11/05/2004 | 20000 | 1 | 03/13/2001 |
| Goodyear, wrangler rts, p255/70r16, dot#4bcuc6wr1200. these tires were on the vehicle when purchased from the dealer brand new. currently, the same tires developed slits on the inner sidewalls. this defect was discovered when the tires were being rotated. consumer later contacted the manufacturer, who referred the consumer to another tire distributor, who was of no assistance. *ak *jb | |||
| 11/03/2004 | 1 | 03/13/2001 | |
| I have a 2000 f150 ford p/u with good year wrangler rt/s tires. the sidewalls have 2-3 slits/cracks on each tire. these slits are about 3/4-1 inch long. these tires came stocked on the truck. they were made the 12th month of 2000. i say they are defective and a hugh safty problem. tire tread is about only half worn.*ak | |||
| 06/18/2003 | 1 | ||
| Consumer took vehicle for brake regular maintenance. technician indicated that the front and rear tire sidewall separated. dealer notified. *ak | |||
| 06/15/2001 | 2 | 04/01/2000 | |
| Deep cracks on sidewall of 2 tires some go all the way up into the tread. *ak (dot number: w208irc tiresize: p23570r16) | |||
| 05/03/2001 | 1 | 01/01/2000 | |
| Driving 50 mph and sidewall on the left front tire came apart. no warning. put spare on in its place. took tire to ford dealer, and informed driver at fault for failing to maintain correct tire pressure which owner did. later, received notice that tire not on recall. ford, f150, 2000; p235/70416 with 22,000 miles.*ak the rim mark from driving on blown tire was used by the dealer as proof of under inflation. *yh | |||
| TIRES - TEMPORARY/EMERGENCY SPARE TIRE | |||
| 09/25/2003 | 1 | 11/08/1999 | |
| I have a 2000 f150 and am concerned about the safety of the spare tire. i had a flat tire and had to change it out and put on the spare. the spare had indentations on the sidewalls that were caused from the spare tire mechanism ( the way the spare tire is held on). i wrote a letter to ford and sent a picture of the tire. i questioned the integrity of the tire if i had to drive on it for a long period of time. ford contacted me and told me to contact the tire manufacturer (general tire) because it is a tire defect. i again explained that the tire had indentations on the sidewalls caused from something in how the spare is held on under the truck. i asked how this could be caused from a defective tire? the ford representative didn't care and gave me the number to general tire. *la | |||
| TIRES - TREAD/BELT | |||
| 06/16/2005 | 1 | ||
| Incident involved a goodyear wrangler at/s tire. size: p265/70r17 113s. mounted on left rear on a ford f-150 truck. at 70mph on i-81 south of martinsburg, wv the tire blew out with an explosive bang that lifted the back end of the truck into the air. truck was stopped without incident or injury. no road debris were noted prior to the blow out. tires had less than 10,000 mileage. please note your drop down menu did not offer the correct tire size. tire size is correct in this narrative. | |||
| 04/07/2004 | 1 | ||
| I have a set of goodyear wrangler ap tires on my vehicle. they are suppose to have a traction rating of a, but i believe this is incorrect. based on my experience with these tires over the past 24,000 miles, traction is very poor with these tires on wet and dry surfaces. they break traction very easily, even during slow acceleration starts. sudden stops on wet surfaces are just as poor. | |||
| 07/14/2003 | 0 | ||
| Tread seperation. tread seperated at 55 mph. tire pressure had been checked 20 minutes before incident. | |||
| 08/02/2003 | 231985 | 1 | 10/25/2001 |
| The right rear tire tread separated while driving 70 mph. the tires were bought four months ago. this incident caused $3500 in damages to the vehicle. continental, contitrac aw, 275/60r17. *ak *nlm | |||
| General p255/70r16--after inspecting the tires noticed tread separation when to firestone and they confirmed the tread separation---ford dealership replaced the one tire under warranty | |||
| 05/18/2002 | 2 | 06/01/2000 | |
| Consumer states on the 2000 ford f150, the tread on the right rear tire separated from the middle of the tire. original equipment, tire size p235/70r16, dot 8x08irc0600. the dealer and manufacturer were not notified . *jb the right front tire went flat on a gravel road traveling 35 mph. *yh | |||
| 11/28/2000 | 1 | 06/01/2000 | |
| While traveling at 75 mph, the right front tire blew, causing the vehicle to pull to the right damaging the brake hose. *yh | |||
| 09/26/2000 | 1 | ||
| Firestone tire experienced tread separation, causing damage to the left front wheel assembly, rotor, disc brake, and the outer axle. *slc | |||
| 05/05/2000 | 1 | 11/01/1999 | |
| Driving on 4lane and tire went out. tread had peeled back. *ak( dot number: p238hor104 tire size: 235/16 ) | |||
| 06/18/2000 | 2 | 12/01/1999 | |
| My daughter was driving down the road at 65 on a rainy day going to college registration in nacodooges texas and the truck just started to spin. she went across the median nearly stiking on coming traffic on the divided highway. the police were called and she was pulled out. she called about a hour later in a panic again saying it had happened again. she was going down the highway and the truck just started to spin. this time a driver pulled her out and said her tread was bad. this was a 5 month old vehicle. this was sunday so on monday i called the dealer said my daughter was going down the road and the truck spun out twice and asked him if he had heard of any tire problems with the fords and i was told by the service manager david adamceck he had not heard of any tire problems with the fords. my daughter would no longer drive her 5 month old vehicle. i replaced the tires with michelains before i knew of any problems with the firestones so i no longer have the tires. i am now upset that my daughter came close to a serious accident if not fatal and ford knew those tires were bad. i called ford to register a complaint and was told this not part of the recall and nothing they could do. there only concern was anybody injured but because my daughter flew across a divided median and don't hit the semi but missed it by a few inches that all is well. i am disappionted after seeing fords president on tv that they are not more concerned and that they wouldn't take care of a obvious problem they are are having. lets not let somebody have to get killed to fix this problem thomas g. goodwin | |||