Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR
01V258000FORD MOTOR COMPANY V (Vehicle)108300008/20/2001MFRFORD MOTOR COMPANY08/08/200108/23/2001
Defect SummaryVehicle description: passenger cars, sport utility vehicles, and light and medium duty pickup trucks. a switch located in the plastic cover of the wiper motor gear case could malfunction and overheat, potentially resulting in loss of intermittent wiper function, loss of wiper park function, complete loss of wiper function, or ignition of the plastic cover material. switch malfunction is most likely to occur when the intermittent setting of the wipers is being used, or when snow or ice obstructs the blades from returning to the parked position at the bottom of the windshield. these vehicles were built at the following assembly plants: atlanta plant from 2/11/00 through 7/31/00; chicago plant from 2/14/00 through 8/4/00; kansas city plant from 2/26/00 to 9/4/00; kentucky truck plant from 2/18/00 to 8/31/00; michigan truck plant from 2/23/00 through 8/3/00; norfolk plant from 2/21/00 through 7/27/00; wayne stamping and assembly plant from 2/25/00 through 8/15/00; and wixom plant from 2/15/00 through 8/8/00.
Consequence SummaryLoss of visibility while driving increases the risk of a crash.
Corrective SummaryDealers will inspect the date code on the wiper motor. motors built with the suspect time frame will have the wiper motor gear case cover replaced. owner notification began august 20, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-866-436-7332.
NotesAlso contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY
045703/22/200410008542Pop/thump noise at end of window movement and/or driver's window bounce back and reverse to mid-position. *tt08/04/2004
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
0125312/24/2001630531Concerns with white flakes coming from the air conditioner vents when the blower motor is engaged. *tt04/18/2002
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE
0115608/06/2001623944Some vehicles may exhibit heater core leaks. *slc10/31/2001
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
032402/04/200310002474Driver's side door glass that binds when operated. *tt09/03/2003
781602/01/2000612222Some vehicles may exhibit interior lights, power windows and / or inoperative running board lights for a short period of time in the morning. *tt06/07/2000
99678008/01/1999608469This online service bulletin involves vehicles exhibiting windnoise at the top of the door glass seal / weatherstrip molding area. *tt12/02/1999
VISIBILITY - REARVIEW MIRRORS/DEVICES
99680408/01/1999608775Concerns with outside passenger or driver side mirror slightly fulttering / shaking at highway speeds. *tt12/03/1999
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
991307208/01/1999609036Vehicles may exhibit an outside passenger or driver side mirror slight flutter / shake at highway speeds. *tt12/07/1999
VISIBILITY - WINDSHIELD
1305408/01/19996091846Experiencing windnoise at the top of the door glass seal / weatherstrip molding area. *tt11/15/2000
1383802/01/2000612429Concerns with vehicles exhibiting a windshield creak / squeak. *tt06/08/2000
VISIBILITY - WINDSHIELD WIPER/WASHER
9922410/18/19996089685Subject regarding front wipers operating while switch is in off position. *tt02/11/2000

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
11/25/200890300
 Tl*the contact owns a 2000 ford f150. while driving approximately 5 mph in a parking lot, the instrument panel began to smoke. prior to this failure, the windshield wipers automatically activated and deactivated without assistance. the contact pulled over and inspected underneath the hood. he noticed excessive smoke, but no flames were present. the fire department department was not called to the scene. the vehicle was driven to an authorized dealer for diagnostic testing and they stated that the windshield wiper motor was the cause of the failure. the vehicle was previously repaired according to nhtsa campaign id number 01v258000 (visibility;windshield wiper/washer motor); however, the failure persists. the vehicle has not been repaired. the failure and current mileages were 90,300.
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
04/16/200112/01/2000
 There's a white powdery dust coming out of the defroster and heater. the ventilation system is on the whole time you drive the truck so it is blowing in your face all the time you are in it. i've been having problems with my eyes and sinuses and thought that it was from the pollen this time of year. went to the ford dealership and they didn't know what it could be. now i'm worried about it might be making me and other people that ride in the truck sick. can't find anyone to tell me what the powder is so my doctor can treat me. please tell me you can help . any imformation will help me . thanks toni lynn kleeba
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE
500103/28/2000
 Four of the heater blower motors burnt out due to mice getting inside and chewing up the electrical wiring. *ak
VISIBILITY - GLASS, SIDE/REAR
01/13/2005650001
 The solid rear window has a seal problem that allows water to enter compartment. it is undetermined why the seal has weakened. please provide details. *nm
04/06/2000103/01/2000
 While children were closing rear window with frost on it, window shattered, and glass fell on childrens' faces. there were no injuries. owner concerned about the thickness of the glass and its ability to handle different temperatures. *ak *ml
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
04/15/2002101/01/2002
 I am experiencing what ford describes as cracks in the door sheet metal on the driver's side door. this may be due to the repeated use of power windows leading to metal fatigue. the truck isn't but 2 years old; this should not happen.
09/24/2001
 Crack is through paint. no safety defect. *ak
01/08/2001406/05/2000
 Accelerator pedal sticking/locking up intermittently. vehicle been into dealer shop on three occasions, and unable to duplicate probelm. *ak consumer took vehicle back to the dealer where purchase took place, dealer replaced throttle body and fixed problem. driver window intermittently inoperable, dealer replaced window switch. *slc
05/01/200012/01/1999
 There is a very bad fuel odor within the passengers compartment and outside of the vehicle which is causing the occupants to become sick. consumer has contacted dealer. dealer found a major freon leak. other problems with this vehicle include: ignition switch, relay switch on drivers side window, weather stripping leaking. owner traded vehicle in. *ak *ml
VISIBILITY - REAR WINDOW WIPER/WASHER - MOTOR
09/01/2005104/01/2005
 Dt: 2000 ford f150. the contact stated the windshield wiper motor had to be replaced because it quit. the mechanic thought it may be under recall so he advised the contact to call ford and inquire. ford stated there was no recall based on the vehicle identification number. the contact then found recall, 01v258000. the contact would like to be reimbursed for the work he had done to his vehicle. the motor was replaced on september 1, 2005. *ak updated 11/16/05. *jb
VISIBILITY - WINDSHIELD
02/01/200434562512/17/2003
 Windshield wipers, radio, door locks and air conditioning started acting erratically after a heavy rain. even after turning vehicle off and removing the key, the problems persisted. we had just purchased this truck from goodson acura of irving, tx and had it towed to payton wright ford in grapevine, texas due to warranty requirements. the service manager informed us that generic electronic module had been damaged due to windshield leak. a carfax report indicated that truck had not been reported to have any accidents. the manufactured windshield was not covered in our warranty and it seems we have no recourse but to pay over $1200.00 to ford to fix this since there does not seem to be a market for generic electronic modules. this is a very dangerous problem with this vehicle and we do not have the money to fix it at this time, so we are left with a dangerous vehicle that could have injured us or others had we not been near our home at the time of occurrence. after researching this generic electronic module, i have found that there have been some recalls on other ford vehicles made in 1996-2001. many customers have had same complaint of windshield defect leading to corrosion of fuse system and modules. i would like to register this complaint because ford offers no solution to this problem when i believe that they are well aware of this defect. *another thing we noticed was that the carfax report indicated that vehicle had 31,000 miles on it in july of 2003; however, when we purchased vehicle the mileage was different listed at 30,933. the carfax report was given to us by dealership and i am looking into this discrepancy currently. *jb
05/01/2002103/01/2000
 Crack by drivers window and rust on interior inside of door. *ak
09/07/2001112/01/1999
 While sitting in the driveway, windshield was cracked, from top to bottom, for no apparent reason. vehicle was not running. i contacted ford service and was told they didn't cover glass. repair person believes it was a stress crack.*ak
03/01/2000
 The small side door glass (supercab door) of passenger side - just popped and shattered in a million pieces. the safety glass fell in and out of the vehicle as it crumbled. there were crystalized pieces in the small pieces. it was unbelievable how it just shattered. it did not appear as safety glass should. also i checked the other window and the metal insert that is subset to the rubberized seal is within 1/8th an inch of the glass. my question/comment/concern/complaint is that it appears that in the natural give and take of a vehicles twists, etc. that the glass would come to rest as times on this metal insert and therefore could cause a reduction in the integrity of the glass. i am irritated because of the cost and will argue like hell with ford to pay for it, but i would like to know if other queries have been made by other ford owners concerning this particular problem, and if so, has ford accepted responsibility for this item. i am going to take a day off to work on this issue either monday or tuesday so i would appreciate any help you can give me. the 'work' number is my cell number. i am a school teacher and the system is 'less than good' about getting messages to us. please feel free to contact me asap with any prudent information. i will check my email regularly also. thank you for fielding this complaint/question. *ak
VISIBILITY - WINDSHIELD WIPER/WASHER
08/10/20043
 While driving turn signals failed to stay on. also, brakes lights failed when brake were applied. in addition, windshield wipers turned on and off by themselves. *ak
VISIBILITY - WINDSHIELD WIPER/WASHER - LINKAGES
03/19/200329500104/01/2002
 Approximately 3-4 weeks ago i was driving my 2000 ford f150 pickup on i96 during rush hour in lansing, mi. there was a sudden thunderstorm with hail. i turned my windshield wipers on the fastest speed and after approximately 2- 3 minutes the passenger side wiper got out of sync and jammed under the driver side wiper causing both of them to stop working. traffic was going fairly fast and i lost what visibility i did have. fortunately i was going by an exit and could quickly get off the expressway to wait out the storm. when i got home from work i took the cover off the passenger wiper and had to tighten the nut that holds it on. they have worked fine since then but i would not want to have this same thing happen to someone else if they are on an expressway during a thunderstorm. (ps: the incident date i but on the form is approximate. i didn't think of reporting this until i heard an nhtsa commercial today saying to report safety incidents.). *nlm
05/01/2001
 When it is raining windshield wiper linkage:pivot: drive assembly failed, causing wipers to operate erratically. this problem only happens when it is raining. please add vin #.*ak
VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR
03/08/2008118000103/02/2007
 Tl*the contact owns a 2000 ford f150. on march 8, 2008, after activating the windshield wipers, the wiper motor caught fire. the contact was able to extinguish the fire. the vehicle is currently being diagnosed by the insurance company. there were no warning lights; however, the passenger side windshield wiper stopped working the previous night. the contact thought the failure was due to the snow on the wipers, but after they were cleaned, the wiper failed to operate. the current and failure mileages were 118,000.
VISIBILITY - WINDSHIELD WIPER/WASHER - SWITCH/WIRING
01/10/20051007/12/2002
 Windshield wiper activates by itself while driveing.