Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SEAT BELTS - FRONT - BUCKLE ASSEMBLY
01V227001FORD MOTOR COMPANYfrom 04/18/2000 to 06/09/2001V (Vehicle)140000007/25/2001MFRFORD MOTOR COMPANY07/16/200107/17/2001
Defect SummaryVehicle description: passenger and sport utility vehicles, pickup trucks, and minivans. equipped with seat belts supplied by trw. it is possible that the driver's and/or front passenger's outboard seat belt buckle may not fully latch. ford crown victoria built at st. thomas assembly plant from 4/17/00 - 5/29/01 mercury grand marquis built at st. thomas assembly plant from 4/17/00 - 5/29/01. lincoln town cars built at wixom assembly plant from 3/27/00 - 5/30/01. lincoln navigators built at michigan truck plant from 4/11/00 - 5/31/01. ford windstars built at oakville assembly plant from 3/23/00 - 5/30/01. ford rangers built at twin cities plant from 3/28/00 - 5/30/01, and also at the edison plant from 3/13/00 - 5/25/01. ford f-150 truck built at norfolk plant from 4/18/00 - 5/25/00; at ontario plant from 5/10/00 - 5/28/01; at kansas city plant from 9/11/99 - 5/25/01; and at cuautitlan plant from 5/16/00 - 6/9/01. ford super duty f-250, f-350, f-450, and f-550 trucks built at kentucky plant from 4/17/00 - 5/27/01; and at cuautitlan plant from 5/16/00 - 6/19/01. ford excursions built at kentucky plant from 4/17/00 - 10/2/00. ford expeditions built at michigan truck plant from 4/11/00 - 5/31/01.
Consequence SummaryIn the event of a crash, the restraint system may not provide adequate occupant protection, increasing the risk of personal injury to the seat occupant.
Corrective SummaryDealers will inspect the front outboard seat belt buckles and if the buckle fails the inspection process, it will be replaced. owner notification began july 25, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-866-436-7332.
NotesAlso contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
SEAT BELTS - FRONT - RETRACTOR
00V348000FORD MOTOR COMPANYfrom 09/30/2000 to 10/11/2000V (Vehicle)83011/09/2000MFRFORD MOTOR COMPANY10/30/200010/31/2000
Defect SummaryVehicle description: regular cab pickup trucks. the driver side seat belt retractor may not fully retract the belt.
Consequence SummaryThis could cause slack in the seat belt when worn, increasing the risk of personal injury to the seat occupant, in the event of a crash.
Corrective SummaryDealers will replace the driver's side seat belt assembly.
NotesOwner notification began november 9, 2000.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SEAT BELTS - FRONT - RETRACTOR
04242106/07/200505161110014138Safety belt retraction speed. *tt04/28/2005
SEAT BELTS - FRONT - WARNING LIGHT/DEVICES
012502/05/2001619147Seat belt warning system - belt reminder function, operation and service tips. *tt05/16/2001

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
SEAT BELTS
EA05004FORD MOTOR COMPANY02/17/200507/06/2005FRONT SEAT BELT BUCKLE ASSEMBLY
 During the initial recall campaign in 2001, the subject vehicles were inspected by ford dealerships using a test tool that would detect a defective front seat outboard seat belt buckle assembly.approximately one million vehicles passed the inspection test for one or both front buckles.subsequent to the recall service action, odi received 15 consumer reports alleging that a passed inspection buckle subsequently failed to latch or inadvertently unlatched during use.in addition, ford has identified 543 owner and field reports alleging buckle failure subsequent to passing the inspection test.ford tested and examined over 100 warranty-returned buckles and found that 44% of the buckles had no problem or a condition not related to the recall inspection (non-latch related buckle damage or foreign contamination).warranty claims were highest during the 18-month period after the start of the recall (july 2001) and have been declining during the past 24 months.over the past 12 months, ford has received approximately 12 warranty claims per month out of a vehicle population of about one million.complaints counts are also decreasing.during the past seven months, odi has received only two complaints. a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency reserves the right to take further action if warranted by the circumstances.
SEAT BELTS - FRONT - BUCKLE ASSEMBLY
EA05004FORD MOTOR COMPANY02/17/200507/06/2005FRONT SEAT BELT BUCKLE ASSEMBLY
 During the initial recall campaign in 2001, the subject vehicles were inspected by ford dealerships using a test tool that would detect a defective front seat outboard seat belt buckle assembly.approximately one million vehicles passed the inspection test for one or both front buckles.subsequent to the recall service action, odi received 15 consumer reports alleging that a passed inspection buckle subsequently failed to latch or inadvertently unlatched during use.in addition, ford has identified 543 owner and field reports alleging buckle failure subsequent to passing the inspection test.ford tested and examined over 100 warranty-returned buckles and found that 44% of the buckles had no problem or a condition not related to the recall inspection (non-latch related buckle damage or foreign contamination).warranty claims were highest during the 18-month period after the start of the recall (july 2001) and have been declining during the past 24 months.over the past 12 months, ford has received approximately 12 warranty claims per month out of a vehicle population of about one million.complaints counts are also decreasing.during the past seven months, odi has received only two complaints. a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency reserves the right to take further action if warranted by the circumstances.
RQ04011FORD MOTOR COMPANY10/22/200402/17/2005FRONT SEAT BELT BUCKLE ASSEMBLY
 Under recall campaign (01v227), ford recalled approximately 1.3 million vehicles to inspect and if necessary replace the front driver and/or passenger seat belt buckle.approximately 1.1 million owners responded by taking their vehicles to a dealer for inspection of the buckle using a specialized buckle test tool.ford reported that 829,927 vehicles had both buckles pass the tool test and another 167,336 vehicles had one buckle pass.odi and ford received complaints alleging seat belt buckle failure shortly after passing the original recall inspection service.complainants alleged that the buckle failed by either not latching or false-latching (partial engagement of the latch to the latch plate).a false-latched buckle may release with minor movement or impact against the buckle housing including inadvertent release while the vehicle is in motion.odi is upgrading this recall query to an engineering analysis (ea05-004) to further analyze the field performance of those vehicles that ford dealers passed (one or both buckles) using ford's inspection test (997,263 vehicles).

Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
05/01/2011109000
 Two of the seat belt buckles in the rear have failed. the literally fell apart and when reassembled, no longer work properly in that they fail to latch. this is a different failure mode than my driver seat buckle that had false latching and was the subject of a recall for some vins (not mine)
05/01/2011109000
 Two of the seat belt buckles in the rear have failed. the literally fell apart and when reassembled, no longer work properly in that they fail to latch. this is a different failure mode than my driver seat buckle that had false latching and was the subject of a recall for some vins (not mine)
05/01/2011109000
 Two of the seat belt buckles in the rear have failed. the literally fell apart and when reassembled, no longer work properly in that they fail to latch. this is a different failure mode than my driver seat buckle that had false latching and was the subject of a recall for some vins (not mine)
05/01/2011109000
 Two of the seat belt buckles in the rear have failed. the literally fell apart and when reassembled, no longer work properly in that they fail to latch. this is a different failure mode than my driver seat buckle that had false latching and was the subject of a recall for some vins (not mine)
01/22/20071
 No incidents leading to the failure passenger seatbelt releases on its own while driving happens consistently while driving the belt retracts nothing has been done to repair this other than a thorough cleaning of the mechanism. *tr
07/05/2008760211
 Middle seat belt on ford f-150 supercrew 4wd innards popped out of seat belt sheath. this seat used very little. ford said even though there was a recall in 2001, i believe, on the front seat belts that there is nothing on the back middle. this is a safety hazard and should not occur. *tr
04/14/200811
 Recall id nhtsa: 01v227001 - seat belt buckle comes undone while driving - i brought my 2001 ford f150 into the dealership to repair the seat buckle which periodically came undone while driving. the dealership inspected the buckle and said there was no problem with the buckle. the seatbelt buckle continues to spontaneously become disconnected while driving. i took my f150 into the dealership today to have it actually repaired. ford would not fix the seat buckle since it had already been inspected. bottom line, i feel that ford should repair the faulty seat buckle. *tr
04/14/2004205/05/2001
 My husband was driving our 2001 ford f150 supercrew lariat on 4/14/04. he was struck from behind by a dodge neon going approximately 70 mph. my husband was going 35 mph. the safety belt did not latch nor did the airbag deploy, resulting in my husbands being thrown forward and hitting his head at great force on the windshield. the force of the crash totalled my truck, cracking and bending the frame. had either safety feature worked, my husband would not be injured today. four weeks later he suffers from short term memory loss, extreme anger and mood swings and has soft tissue damage to his neck and vertebrae. i have contacted ford and am waiting for a response. *ak rq04011.*pco
10/08/2002
 While pulling a tree stump up from the ground. the dual airbags deploy and lock up the seatbelts. the dealership is aware of the problem. mr
06/19/2001106/01/2001
 Consumer has been waiting for parts since beginning of june to have recall 1e030000 performed. in meantime defect has reoccurred. consumer was driving an unsafe vehicle.*ak *slc
SEAT BELTS - FRONT
10/25/2005150005008/15/2001
 Front passenger side safety belt latch does releases at any given time. it always latches with no problems and appears secure, yet will come undone while driving. this latch releases with ease while driving at anytime. this has become more prevalent now that my kids are old enough to be in the front seat. when testing its security after initially latching, it will come unlatched when tugging on the strap hard. this latch has already been checked for foreign objects and none were found. the ford dealership continues not to check for defect without charge and am very upset about that. they state that my vin number is not included in this recall, but definitely has the same problems as the others. i am very concerned with the safety now that my kids are able to ride in the front passenger seat. since ownership, there have been events every time a passenger sat up front. there have been no deaths, injuries, fires, damage as yet.*jb
02/23/2004102/14/2004
 Front passengers side outboard seat belt will not fully latch. *ak rq04011.*pco
05/28/20021
 Vehicle was involved in a head on collision where the airbags and seat belt failed. *tt rq04011.*pco
SEAT BELTS - FRONT - ANCHORAGE
11/20/2002403/01/2001
 Vehicle is not safe without seatbelts working properly 100%. dt rq04011.*pco
05/28/20021
 Consumer was involved in a head on collision in which the air bags failed to deploy, also the seatbelt failed to restrain consumer.*jb
05/28/200212500111/01/2000
 While driving 35-40 mph vehicle was involved in a frontal collision, driver sustained injuries. *ak consumer states that the drivers air bag failed to deploy along with the drivers seatbelt that failed to restrain him. *slc crash photos sent in by consumer *tc
SEAT BELTS - FRONT - BUCKLE ASSEMBLY
03/07/2006103/15/2005
 The driver's seat belt in my car unlatches by itself. i contacted the manufacturer of the truck, and they say my truck model is not included on the recall. this have been going on for about a year, since i first got the truck in march 2005. it happens almost everyday, when i least expect it. *jb
08/03/2005107/01/2003
 Dt: contact stated the passenger side seat belt came unbuckled when a passenger was riding in the passenger seat. the seat belt will go into the buckle, but with pressure it came unlatched. the seat belt came unbuckled every time someone wa ssitting in the seat. the service dealer stated the buckle needed to be replaced. the consumer has not contacted the manufacturer. *ak
06/01/2005102/01/2005
 Dt: the consumer states the driver side seat belt would come unfastened. there was a recall on this component, the vehicle was inspected. the dealership found the seat belt to be fine. the consumer did have to replace the buckle assembly of the seatbelt. *ak
03/28/200570001
 Recall campaign 01v227001 concerning trw seat belt buckle. when the buckle is latched it will inadvertently unlatch. this problem occurs after driving about 2 miles. owner contacted the manufacturer, but was informed that due to the vin this vehicle is not included. owner checked the vin in the vehicle, and has the correct place and date of manufacturing, yet the manufacturer will not honor it. *ak
12/09/200420000108/01/2003
 Consumer complained about a seat belt problem. . the seat belt tends to unlatch from buckle for no apparent reason. *ak rq04011.*po *tc
10/05/20042
 While driving seat belt buckle disconnected continuously recall 01v227001 was issued for the trw seat belt buckles. consumer contacted the dealer, who told consumer there was nothing they could do. however, problem still existed. *ak
08/16/2001105/01/2001
 Dealership inspected the front outbound seat belts and indicated that they were fine although the front passenger side seat belt was showing signs of failure as stated in seat belt buckles recall 01v227001. the dealership wanted to charge the consumer to have the seat belts replaced. *ak *nm rq04011.*pco
12/01/20035500010
 Driver side seat belt unlatched. *ak rq04011.*pco
06/12/20031206/12/2003
 This may be a moot point because the truck (2001 f-150 supercrew xlt 4wd) i had owned (traded it in for a 2003 ford supercrew which also exhibits very similar problems) had serious problems with the steering in addition to the driver seatbelt becoming disengaged while driving normally. i could not understand why the seatbelt would disengage all by itself. i even had witnesses to the fact. i asked for the service to address it; however, they could not duplicate the problem. this is serious as what are seatbelts for in the first place. also had some problems with the paint cracking or spidering. ford regional personnel from denver wanted to repaint the vehicle. however, they could not determine how it would be accomplished. this went on for over 4 months. that is one of the main reasons in addition to the steering problems described previously i had get rid of the problem supercrew i had purchased. *la rq04011.*pco owner granted permission to release info_*pco
08/11/20031570001
 When vehicle was serviced for recall 00v348000 concerning seat belt retractor the part wasn't defective, and it wasn't replaced.currently, recall part is defective. dealership is refusing to replace it.*ak
11/22/2002
 Passenger side seat belt had a recall performed. since then, the seat belt buckle will unlatch when brakes are applied. the buckle will either fail to latch or unlatch giving erratic operation. customer service at ford will no longer give any assistance. please describe details ts rq04011.*pco
1
 The consumers vehicle was at dealer for recall (01v-227) service but delayed over three days due to parts inavailability. *yh
1
 The consumers vehicle was at dealer for recall (01v-227) service but delayed over three days due to parts inavailability. *yh
09/14/200104/01/2001
 I received a recall letter instructing me to go to the nearest dealer to test the belt with a special tool. i complied and was told the belts passed. the belt continues to release while driving. i have contacted 2 dealers and ford (directly) twice. i spoke with tem today and they say they have no record of my calls or e-mails. i have documented those calls. please help, the saftey of my family is a stake.*ak rq04011.*pco
06/29/20010
 Two seat belts in rear do not latch. took to dealer, and they replaced seat belts with same type of seat belt. consumer stated that new belts did not latch. please provide any further information.*ak
05/29/2001
 Passenger side seat belts failed to remain locked in belt mechanisms. after latching it, can pull on belt, and it would be released. had been to dealership numerous times for repairs. mechanic has ordered parts for belt buckle well over a month ago to correct problem. *ak
02/05/2001111/01/2000
 Driver's seatbelt buckle stopped fastening. more than 4 months after being reported, dealer is still waiting for replacement part from manufacturer. *ak
SEAT BELTS - FRONT - RETRACTOR
12/01/200317000100011/01/2003
 Tl*the contact owns a 2001 ford f150. the contact stated that the driver side seat belt disengaged without warning. the dealer stated that the seat belt assembly failed and that the recall repair under nhtsa campaign id number 00v348000 (seat belts:front:retractor) had already been performed. the failure mileage was 17,000 and current mileage was 30,000. updated 1/02/08. *lj updated 12/12/07 *tr updated 03/10/08. *lj the consumer was informed the seat belt was out of warranty, but the consumer could pay for it at his own expense.
03/06/200553066102/06/2001
 My wife and i were visting my parents when we were heading home. we started the vehicle and while putting the vehicle into drive the air bags deployed. the seat beats locked up. the vehicle has not yet been repaired. insurance will not cover this and ford motor company will not repair cover this. *ak
10/20/20035
 Consumer noticed that both passenger and driver front seat belts were inoperative. both seat belts locked while driving at normal speed and failed to retract after usage. vehicle was taken to the dealer for inspection, and mechanic replaced seat belts and retractor. however, the problem recurred. *ak
12/23/200218000
 While traveling at 50 mph, vehicle was involved in a front end collision, driver's shoulder harnest did not retract and neither airbags deployed. vehicle totaled. dealer notified. please provide additional information. ts
05/28/2002111/01/2000
 While driving at 30-35mph vehicle was involved in a frontal collision, and drivers seat belt did not retract, causing driver to lurch forward into dashboard.*ak and the airbag fail to deploy. *mj
05/24/2001405/22/2001
 On several occasions, customer states that the passenger side front seat belt will not retract properly, resulting in, on one occasion, passenger being banged against the front of the cab, dealer replaced right front seat belt retractor, but did not remedy problem. *tt
05/24/2001405/22/2001
 On several occasions, customer states that the passenger side front seat belt will not retract properly, resulting in, on one occasion, passenger being banged against the front of the cab, dealer replaced right front seat belt retractor, but did not remedy problem. *tt
07/15/20010
 Seat belt retractors need replacing. consumer is not able to fasten seat belts. please provide any further information.*ak
08/06/20011
 Dealer refused to correct recall 00v348000 because consumer was a trouble maker.*ak *slc
SEAT BELTS - REAR
08/30/200450000108/29/2004
 Driver's rear seat belt buckle came apart and was unable to be used, leaving the passenger in that seat without any restraint. dealer was not notified. *ak
07/25/20041
 The rear middle seat belt and rear passenger side seat belt were inoperative. consumer was unable to buckle the seat belt. vehicle was taken to the dealer for inspection. *ak