Bulletins

BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SEATS
1580504/01/2002637530Some super crew vehicles may exhibit loose, poor fitting, or wrinkled seat cover upholstery. *tt12/02/2002
1493105/01/2001620186Information on supercrews exhibiting a backwards inserted rear seat headrest. *tt07/19/2001

Consumer Complaints

Fail datemilesoccurencesPurchase date
SEATS
06/10/2004104/08/2004
 A spring in the driver's cloth seat upholstery broke. the sharp, broken end of the stiff spring wire presents a real puncture, hazard to the driver's upper leg / thigh. i have experienced scrapes just entering and sitting in the driver's seat.*ak
06/12/2001
 Bottom of the seat is at an angle where consumer is starting to have leg pain. took to dealer for adjusting, but consumer feels it's a design flaw. please provide any further information.*ak
04/01/2001
 Passenger's seat assembly will slip from a locked position with no notice, and go forward, being pushed into dashboard and windshield. please provide any additional information/attachments.*ak
11/01/2000
 Seats are manufactured without any type of back support, after driving a bit circulation in legs is cut off, very uncomfortable to drive. also seat is already coming apart. *ak
10/01/2000
 Ford has added head restraints in the middle of a model year. if they beleive there is a safety need for these they should be offered to owners who purchased vehicles in the same year. *ak
 No summary listed for above vehicle. *ak
SEATS - FRONT ASSEMBLY - HEAD RESTRAINT
09/30/200462000109/04/2004
 I recently bought a 2001 ford f150 super cab truck,and i saw that it doesn't have any head retraints in the back seats,and also found out that there have been about four complaints about this matter and nothing has been done about it,also had my truck in the dealer shop for four days for a water leak,and was given to me,paid by the dealer a ford f150 super cab 2005 rental,until my truck was fixed,and i saw that this truck did have the back seats restraints,so i believe this is a very unsafe,not to have these restraints on these other year trucks.i hope that something can be resolve on this problem,because i have grandkids,and it could be very unsafe.and this my first time buying a ford.please reply to me soon.thank you very much. *ak
09/01/2000
 No rear seat head restraint in vehicle. passenger riding in the back seat will impact rear window in the event of an accident. *ak
04/01/2001104/01/2001
 My ford f-150 supercrew 4-door pickup truck does not have head restraints in the rear 60/40 split bench seat. this is a safety concern as rear seat passengers will hit their heads on the rear glass in a crash. new trucks of this model are now redesigned and have rear head restraints. models manufactured earlier do not. when i called ford customer service to complain of the safety concern of having no rear head restraints and to ask for the new redesigned seats, they said they would not replace the seats. they are ignoring owners with models manufactured before the newly redesigned rear seats. ford also redesigned the front seats to now include head restraints instead of the old design of taller integrated head restraints. i believe this is also a safety concern in that i cannot adjust the front seat head restraint to properly protect me in a crash. i also wish to have new front seat captain's chairs from the newly designed model's front seats.
10/04/2000210/01/2000
 Supercrew rear seats - no headrests, safety issue as well as affecting resale value.
06/01/2000
 Rear seats have no passenger head restraint and i have concerns that in an accident passengers might be injured. ford has recognized this design flaw in the newer vehicles of the same year model but will not correct the problem in existing vehicles. *ak
08/01/2000
 No rear head rests on the ford supercrew.*ak
02/01/2001
 Rear seats have no head rests. the glass for the rear window is only inches from the back of a persons head. since customers purchase these four door pickups to carry more than two people, the chance of someone striking there head on the glass seems be more likely than in extended cab pickups. it is my understanding that ford is now putting in rear seats with head rests. what about updating those w/out them?*ak
11/01/2000
 My ford f-150 supercrew 4-door pickup truck does not have head restraints in the rear 60/40 split bench seat. this is a safety concern as rear seat passengers will hit their heads on the rear glass in a crash. new trucks of this model are now redesigned and have rear head restraints. models manufactured earlier do not. when i called ford customer service to complain of the safety concern of having no rear head restraints and to ask for the new redesigned seats, they said they would not replace the seats. they are ignoring owners with models manufactured before the newly redesigned rear seats. *ak
03/01/2000
 There are no rear headrest in the early models of the supercrew. ford did place headrest in the same production year after they realized it was a safety issue. i hope that nhtsa can put pressure on ford to recall those seats that were manufactured without headrest. *ak
10/04/2000110/01/2000
 Safety issue with seats in supercrew having no headrests.*ak
05/01/2000
 Newer 2001 models now have rear seat head protection, would like to see the same safety equality. *ak
06/01/2000
 2001 ford supercrew pickup trucks lack rear seat head rest/retraints. lets fix this before we have another tire fiasco. *ak
05/01/2000
 This vehicle has a rear seat that does not have head rests to protect rear seat passengers from striking their heads on the rear window in a crash. i understand that ford has redesigned the seat to include head rests. this is a safety issue, and i feel that ford should consider modifying the seats of first generation 2001 supercrew models.
04/09/200110/01/2000
 Headrests on rear seat are not installed. vehicles built after dates in november 2000 were equipped with the headrests. back seat passengers have no protection during a rear end collision. my vehicle should be retrofitted with the headrests at the manufacturers expense.
12/01/2000
 The seats , the rear in particular , don't have head restraints. in the event of a rear end collision the rear seat occupant's head could break the rear window and strike the metal sill resulting in severe head injury. ford has addressed this problem in the f150 supercrews built after 10/2000 but hasn't done anything for those who purchased vechicles built prior to the production change. *ak
09/01/2000
 Rear seats came without headrests, passengers in a crash would hit their heads against the rear window. even a small child (mine is 9yrs) would hit their head against glass. i understand the newer made trucks come with headrests.
05/01/2000
 Rear bench seat has no headrests. it is just a matter of time before someone is injured / killed because of this oversite. reccomend forcing manufacturer (ford) to retrofit older models with the seats which are currently being shipped with supercrew trucks. *ak
06/01/2000
 Ford's redesign of the backseats to now include headrests seems to point out the lack of adequate safety to rear passengers i earlier supercrew pickups.
11/01/2000
 Rear seat do not have headrest and are very close to the rear window. a sudden stop will cause the rear passengers to hit there head on the rear window. i purchased my car in novermber and never was offered the option of getting a headrest option which i would have purchase.
06/01/2000
 No headrests in rear seat area. safety issue!!!.*ak
105/01/2000
 My ford f-150 supercrew 4-door pickup truck does not have head restraints in the rear 60/40 split bench seat. this is a safety concern as rear seat passengers will hit their heads on the rear glass in a crash. new trucks of this model are now redesigned and have rear head restraints. models manufactured earlier do not. when i called ford customer service to complain of the safety concern of having no rear head restraints and to ask for the new redesigned seats, they said they would not replace the seats. they are ignoring owners with models manufactured before the newly redesigned rear seats. ford also redesigned the front seats to now include head restraints instead of the old design of taller integrated head restraints. i believe this is also a safety concern in that i cannot adjust the front seat head restraint to properly protect me in a crash. i also wish to have new front seat chairs from the newly designed model's front seats.
09/01/2000
 My ford f-150 supercrew 4-door pickup truck does not have head restraints in the rear 60/40 split bench seat. this is a safety concern as rear seat passengers will hit their heads on the rear glass in a crash. ford has recognized this deficiency and has re-designed both front and rear seats mid-year to provide better protection. when i called ford customer service to complain of the safety concern of having no rear head restraints and to ask for the new redesigned seats, they said they would not replace the seats. they are ignoring owners with models manufactured before the newly redesigned rear seats. ford also redesigned the front seats to now include head restraints instead of the old design of taller integrated head restraints. i believe this is also a safety concern in that i cannot adjust the front seat head restraint to properly protect me in a crash.
12/17/2000103/01/2000
 2001 ford f150 supercrew purchased in march 2000 does not include headrests on the rear seats (60/40 split bench). two passengers traveling in my back seat and wearing their seat belts violently struck their heads against the rear window during a sudden stop. ford has installed rear headrests halfway through this model year. i feel a recall is warranted. *ak
11/26/2000110/01/2000
 I ordered my f-150 supercrew in august 2000. the truck was built in late september and i took delivery in the first week of october 2000. although my truck was sold as a 2001 model, ford has subsequently made two critical safety modifications in the 2001 supercrews that were produced after my build date. the latest 2001 model includes rear seat headrests and child seat anchors in the rear seats. as noted in my report, i was recently driving in the city at approximately 25 mph when i was forced to make a panic stop. my wife, who was riding in the middle of the rear seat (two-point seat belt), was initially pushed forward by the force of the braking then hit her head on the rear window upon recoil. fortunately, she suffered no injuries. at the same time, my 3 year-old daughter (sitting in a properly installed, double shoulder harness child seat) was also pushed forward and back by the force of the stop. despite the fact that she was well secured in the seat, the forward and back motion was intensified by the lack of a child seat anchor. in my opinion, ford's recognition of these safety defects is clearly demonstrated in the modifications that were made to trucks produced after november 2000. i also believe that given the potential for serious injury as a result of these safety defects, all 2001 supercrews produced prior to the modification date should be recalled for retrofitting. *ak
11/20/200011/01/2000
 Purchased truck new on 11/20/00. rear seat has no head rest, which will cause some serious head injuries in an accident. did not realize the seat had no headrest until after the purchase. talking to other owners, i have learned that ford motor company is now installing seats with headrest. if this was not a safety issue, why would ford motor company redesign the rear seat at mid year.i understand that ford is not doing anything when customers call them, had i known that they were installing a redesigned seat with headrest in the newer trucks off the assy. line, i would have waited to make my purchase.
11/10/2000110/01/2000
 Rear passenger seats in my f150 supercrew has no head protection for my passengers. passengers head are not protected during sudden stops or wrecks. i was forced to break suddenly to avoid an accident. my rear passengers head smacked the rear window causing one person minor head injury. i don't understand how ford is allowed to produce such a safety hazard to its passengers. i would like ford to provide rear seat head rests to protect rear passengers in the event of crash or sudden stop. small pickup are required to have head rest when the riders head rest close to the rear windows. this is a 2001 truck with major defect that could pose serious injury to passengers.
110/01/2000
 Lack of headrests is a safety concern. rear occupants put in danger. mfr has since revised design to add them in newer models. *ak
10/01/2000
 No rear seat headrest to protect rear passengers in accident. ford has re-designed seats mid year to address this issue. my vehicle is 2 months old and i did not get the proper seats.
02/01/2000
 My ford f-150 supercrew 4-door pickup truck does not have head restraints in the rear 60/40 split bench seat. this is a safety concern as rear seat passengers will hit their heads on the rear glass in a crash. new trucks of this model are now redesigned and have rear head restraints. models manufactured earlier do not. ford also redesigned the front seats to now include head restraints instead of the old design of taller integrated head restraints. i believe this is also a safety concern in that i cannot adjust the front seat head restraint to properly protect me in a crash. if this is not a safety concern, why has ford made the change in the middle of a model year? why are they keeping quite about it? i very concerned since the reason i bought the truck was i needed a way to carry friends, family, and business associates as well as cargo. now i have to worry that in a front or rear impact collision passengers in the back seat would most likely put their heads through the rear window.
05/01/2000
 I have a concern regarding the lack of rear passenger head restraint. in the event of a collision there are no provisions to prevent the rear passenger's head from impacting the rear glass. the manufacturer knows this is a problem as evidence in a mid year change to include head restraints for the rear passengers.*ak
08/30/200008/01/2000
 The early 2001 model f150 supercrew pickups came with a lack of headrest for the rear seats. i have carried passengers in the back seats and they all have expressed the concern that their heads rest against the rear window. in the case of an accident, their heads would hit the rear window and could cause serious injury. the newer model 2001 supercrew pickups have the rear head restraints in place. *ak
09/01/2000
 My ford f-150 supercrew 4-door pickup truck does not have head restraints in the rear 60/40 split bench seat. this is a safety concern as rear seat passengers will hit their heads on the rear glass in a crash. new trucks of this model are now redesigned and have rear head restraints. models manufactured earlier do not. when i called ford customer service to complain of the safety concern of having no rear head restraints and to ask for the new redesigned seats, they said they would not replace the seats. they are ignoring owners with models manufactured before the newly redesigned rear seats. ford also redesigned the front seats to now include head restraints instead of the old design of taller integrated head restraints. i believe this is also a safety concern in that i cannot adjust the front seat head restraint to properly protect me in a crash. i also wish to have new front seat captain's chairs from the newly designed model's front seats. *ak
11/01/2000
 Back seat does not have head rests to keep passenger head from impacting rear window and body during rear end collision. *ak
08/01/2000
 Rear seats of this vehicle have no headrests. this is a potential serious safety issue. ford has addresed this with their latest update of this model by including rear seat headrests. however, for buyers such myself who purchased before this change, the lack of headrests is a serious safety concern!!! ford should recall and replace! *ak
09/01/2000
 The rear seat in my 40/60 split seat have no head restraint. a rear end crash would let the rear passengers head hit the rear window. for now puts a seat with head restraints in the new vehicles. they should recall the older 2001 supercrews and put in the new seats.
06/01/2000
 My previous crew cab ford pick up, a 1996 model, has rear seat head restraints. after purchasing this new ford crew cab pick up, an 2001 model, i noticed no head restraints for rear passengers and am very concerned a family member or friend head will smash rear glass in an accident. please help as i know the rear window is inches from rear passengers heads and if i am rear ended the rear passengers heads will be smashed into the rear window. why has ford not supplied rear head restraints on this truck when they did on the other? please help!
07/01/2000
 My complaint is with the rear seat headrests or lack of. my 2001 does not have headrests. since then ford has added as standard equipment rear seat headrests. i am concerned about the safety of the rear seat passengers. if ford felt that they were neccesary on newer 2001s perhaps it is neccesary on mine also. i would like ford to tell me why they made this change mid year if not for safety reasons. *ak
03/01/2000
 No rear seat headrest, rear passengers heads hit rear window
08/01/2000
 Rear seats in the suprecrew model purchased do not have headrests. as a result any minor involvement in an accident with people in the rear seats will result in injury to passengers in those seats. same model year trucks produced recently after mine was purchased have the headrests installed. *ak
06/01/2000
 I recently purchased this vehicle and i am very concerned that rear passengers have no protection to prevent their heads from hitting the rear window of the truck in the event of a sudden stop or collision. the rear seats have no head rests and this is a full 4-door vehicle. i also have noticed that ford is now equipping newer vehicles of the same model year with rear seat head rests. this implies that ford apparently acknowledges that a significant safety hazard exists since they chose to redesign the rear seat within a single model year. i am very concerned about the safety of my vehicle and feel that it should be retrofitted with the new rear seat head rests at no cost. *ak
06/28/200006/01/2000
 There are no headrests for the back seats. in the event of an accident, the rear passangers could suffer major head injuries. *ak
04/01/2000
 My ford f-150 supercrew 4-door pickup truck does not have head restraints in the front, or rear, 60/40 split bench seats. this is a safety concern as rear seat passengers will hit their heads on the rear glass in a crash. new trucks of this model are now redesigned and have rear head restraints. models manufactured earlier do not. i called ford customer service to complain of the safety concern, of having no front or rear head restraints, and to ask for the new redesigned seats, they said they would not replace the seats in early production vehicles. they are ignoring owners with models manufactured before the newly redesigned rear seats. ford also redesigned the front seats to now include head restraints instead of the old design of taller integrated head restraints. i believe this is also a safety concern in that i cannot adjust the front seat head restraint to properly protect me in a crash. i also wish to have new front seats from the newly designed model's. i inquired as to why the seat design was changed, and was told that all automotive manufacturers institute running changes during current model production in the name of product improvement. personally, i feel that the change was made to correct a potentially dangerous situation that the manufacturer was aware of all along. i wonder if these same people would let their families ride in a vehicle with the old style seats???
10/01/2000
 Head rests have been installed on newer models of the same, i feel that ford should recall my truck and others of the same year (2001) and update our rear seats to have headrests. i beleive that the headrest were installed by ford for the prevention of a passenger's head be put thru the rear window. this is definitley a problem that ford saw coming and decided to include the headrest on the newer version of the same year for precaution..this to me should be a recall by ford to replace my present rear seat wihout headrests, with one that has them. thank you. *ak
10/01/2000
 The 2001 ford supercrew pickup truck with 4 fullsize doors designed to seat 3 full size adults in the rear. this truck does not have head restraints for the rear seats.later made trucks of this same 2001 model year and style have been redesigned to include rear seat head restraints. and also have redesigned front seat head restraints. ford motor company has made changes in its later manufactured vehicles concerning this safety issue. but when you contact ford customer service they advise they will not replace these front and back seat assemblies,ignoring owners of vehicles with this safety concern. i believe ford should recall the vehicle and correct an under designed safety issue that has been corrected buy later manufactured vehicles. thank you. *ak
02/01/2000
 My early built f150 supercrew did not come with rear seat headrests. it has come to my attention that the newer supercrews do come with headrests. as we all know, headrests are extremely important in crashes to prevent injuries, and i think ford has realized that in the supercrews, so they put them in the newer ones. i believe ford should have the responsibilty to replace the seats of all supercrews that did not come with the rear head rests. *ak
07/01/2000
 I'm just worried about the lack of headrest in the rear seats of my truck in the event of an accident. *ak
04/01/2000
 No head protection for rear passengers /small children hit heads on back glass. *ak
06/01/2000
 Lack of rear seat headrest are a safety problem for occupants of the rear seat in case of a accident. occupents could hit their head on rear window causing significant injury. *ak
08/01/2000
 The 'newer' supercrews have rear headrests, but the early 2001 models do not. i feel that all versions should have rear headrests. *ak
04/01/2000
 Without rear seat headrests, rear passengers head hits rear glass on cab. *ak
10/21/2000110/01/2000
 Recently purchased this vehicle and noticed that rear passengers have no protection to stop their heads from hitting the rear window of the truck in the event of a sudden stop or collision. had a need for a sudden stop with a passenger in the rear with this occurring. no injury occurred this time. have noticed ford is now equipping new vehicle with head rests. is this a known safety hazard that needs addressing? i believe so before someone is unnecessarily injured due to an inherent design flaw that ford apparently acknowledges by a new seat redesign. *ak
10/01/2000
 If i'm involved in a rear end type of crash where i'm hit from rear i'm concerned that my rear seated passengers head may hit the rear window glass because of a flaw in design of rear seats not having a head rest. your attention to this matter is greatly appreciated since i have two elementary sschool children that are my main passengers and since they cannot sit in front of truck because of airbag deployment concerns. thank you.
05/01/2000
 I believe the new change to the mid-model f-150 supercrew's rear seat, by adding the head restraint is a great idea and should be retrofitted into the older models which were not equipped with those restraints. sitting at the height in which the seats are constructed can (and does) result in the head striking the rear window upon acceleration and when whipped back in a sudden braking incident. to prevent any form of litigation from an accident ford mo. co. should issue a recall and ammend the situation. *ak
07/01/2000
 I'm just worried about the lack of headrest in the rear seats of my truck in the event of an accident. *ak
04/01/2000
 The 2001 ford supercrew does not come with rear headrests. there has been a few occassions where my passengers have bumped their heads on the glass panel just behind the rear seats. i am requesting that the nhtsa investigate this issue with ford to determine a suitable fix. through my research, i have learned that ford has upgraded the rear seats (current production) however my unit was one of the first produced and did not receive the updated seats. please advise.
11/21/2000211/01/2000
 Truck needs rear headrests. already caused injury upon hard braking. *ak
08/01/2000
 Rear seats are unsafe without headreast. *ak
10/01/2000
 My ford f-150 supercrew 4-door pickup truck does not have head restraints in the rear 60/40 split bench seat. this is a safety concern as rear seat passengers will hit their heads on the rear glass in a crash. new trucks of this model are now redesigned and have rear head restraints. models manufactured earlier do not. when i called ford customer service to complain of the safety concern of having no rear head restraints and to ask for the new redesigned seats, they said they would not replace the seats. they are ignoring owners with models manufactured before the newly redesigned rear seats. ford also redesigned the front seats to now include head restraints instead of the old design of taller integrated head restraints. i believe this is also a safety concern in that i cannot adjust the front seat head restraint to properly protect me in a crash. i also wish to have new front seat captain's chairs from the newly designed model's front seats. *ak
08/01/2000
 Rear seats do not have headrests or any type of head support. the rear window glass is immediately behind the seats. rear seat passengers can hit their heads on the rear window. ford has added headrests to current production vehicles so they obviously agree with this major safety concern. i feel ford should recall all 2001 f150 supercrews and change the rear seat to the current seat they are now using.
04/01/2000
 There is a safety issue with the rear seats not having a head rest, the seats are to low and in case of an accident the passangers on the back are going to hit there heads on the rear window, i have too kids and i don't want for them to get hurt in case of an accident; it could be a severe injury in a rear end collicion. thanks for your time.
02/01/2000
 The problem is that there is no support for the rear seats and during sudden stops rear passengers have hit their heads on the rear window. no summary listed for above vehicle. *ak
10/01/2000
 The rear seats in my supercrew do not have a head rest this would be dangerous in an accident to anyone sitting in the back seat. *ak
09/01/2000
 Vehicle lacks rear seat head rests / head support. any movement of vehicle causes rear seat occupants to hit head on the rear window. *ak
05/01/2000104/01/2000
 Rear passenger seat headrests are inadequate. rear passenger heads come in contact with rear glass. defect corrected in late model year of vehicle. *ak
09/01/2000
 Ford has updated the rear seats with head rests in later 2001 modles. the earlier models should be retrofitted with these head rests too. it's a major safety issue.*ak
08/01/2000
 I am concerned with the safety factor of the lack of rear seat headrests. after 6 months of sales of the new supercrew model, ford altered the design and now has headrests. i am interested in a retrofit kit from ford that adds headrests. *ak
10/13/2000210/01/2000
 The newer models have the rear head rests. obviously, ford recognized the problem. only a matter of time until a fatality due to this unbelievable safety oversight. no head rests? if that's not a substantial safety risk that poses a real and present danger to the public and that deserves our government's attention, then what's the point of the nhtsa? thank you. *ak
07/01/2000
 Complaint on the lack of headrests on the early 2001 models. later models have them and i am concerned.*ak
05/01/2000
 Ford motor company is now installing rear seats with head restraints. i am concerned that the alack of rear seat head restraints is unsafe and will likely cause more injuries and possible death in a major crash. i fee that ford motor company should recall the affected vehicles and repace the rear seats with the new model seats containing the head restraints. *ak
09/01/2000
 Lack of a head restraint for the rear seat passengers. on occasion it is possible for an occupant to hit their head on the rear window. this is a severe safety concern. ford has come out with a new seat design which includes head restraints. i feel they should retrofit earlier models built this year with the newer seats. even if it were for the labor charge to change the seats. thank you. *ak
05/01/2000
 Rear seats need headrest. standard on trucks now. big concern. *ak
08/01/2000
 Rear seat has no head rests, potential problem with whiplash or injuries resulting from an accident. *ak
10/01/2000
 There is no head restraint on back seats. in a sudden stop or frontal collision, back seat passengers heads will be making their way through the back glass to graphic, if not violent death. *ak
10/01/2000
 Lack of rear head rests/ restraints could cause head to hit rear windshield. *ak
08/01/2000
 2001 new vehicle no rear seat head restraints newer models have them same year 2001. *ak
05/14/200005/01/2000
 This is a new four door model ford pickup truck with a full size rear seat. the problem is that the rear seat does not have any head rests/restraints on the back of the seat. during a fast stop or accident passengers in the back seat will strike there head on the back window causing serious injury. ford has just changed the truck design to include head rests/restraints on its f150 supercrew but will not recall/replace all the rear seats made prior to the change. all f150 supercrews made up to approx. oct. 2000 need this correction. calling ford has not helped in the matter. *ak
SEATS - FRONT ASSEMBLY - RECLINER
01/01/200215000111/18/2000
 Drivers seat collapses in my 2001 ford f150 lightning. *ak
05/30/2000204/01/2001
 There is a part in bite of seat that is not covered. when consumer had his hand in the bite, and his wife put seat down, non covered parts almost cut off consumer's finger. *ak the split bench seat would fold forward quickly if the release is pushed down. this is dangerous because it can cause injuries. *yh
05/30/2001
 There is a metal part in bite of seat. when having the hand there and having someone fold seat down, hand can be cut due to non covered parts.*ak

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