Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 07/09/2005 | 1 | 10/01/2001 | |
| Consumers rear driver's side tire blewout on july 9th. the consumer went to get a new tire and was told by the service technician that there appeared to be cut marks on the tire. *ts about a month later the front passenger's side tire went flat while the consumer was driving. a few days later the rear passenger side tire failed as well. (factory installed goodyear rt/s 265 70 r17, mkt6 c6wr 2501 106l, mkt6 c6wr 2501 113r, mkt6 c6wr 2501 110r, mkt6 c6wr 2501 113l, mkt6 c6wr 2501 113l). *nm | |||
| 11/30/2003 | 43000 | 1 | 08/01/2000 |
| The top part of the tire separated from the tire. *ph *jb | |||
| 08/20/2003 | 1 | 06/01/2001 | |
| Continental, general grabber aw, size p255/70r16 dot # unknown, all four tires cracked. dealer admitted they were defective, but won't replace them. *ak *ph *jb | |||
| 05/16/2003 | 17000 | 1 | |
| The right front tire had a slow air leak. further inspection showed a small puncture in the tire. *nlm *ph *jb | |||
| 11/14/2002 | 8300 | 03/27/2002 | |
| Right front vibration,right front floor and mirror vibration , this truck has been to the dealer four times without any satisfactory results | |||
| 10/19/2002 | 1 | 06/01/2002 | |
| The tread completely seperated from the sidewall on both sides of the tire at high speed. john pierce the ford dealer service manager agreed that it had to be a faulty tire. the dealer will only replace the tire but will not fix the 750 dollars worth of damage caused by the blowout. my main concern though is the other tires. i was driving this time but most of the time my wife and children are in the truck alone. how safe is that. the service manager also said the tire manufacturer would only honor the prorated warranty and nothing else. dt | |||
| 4 | |||
| I purchased this vehicle new , at about 10,000 mile i noticed that the tires were wearing very quickly. i brought the vehicle into the dealer and also an authorized bf goodrich dealer and they checked the wheel alignment which they both found to be with in specifications. both the dealer and the bf goodrich dealer came up with almost the same conclusion. which is why i am submitting this letter to you. my research on this matter with ford found the following 1) ford installed smaller tires on my vehicle then what was indicated on the vehicle description sticker that all new vehicles come with on the window. the sticker indicated that the vehicle have p275/70 r 17 installed but the vehicle was delivered to me with p275/60 tires. seeing if this was a isolated case i found a different ford dealer which also installed smaller tires than what was specified on the new vehicle description sticker. i took pictures of this practice which i have. when i confronted the service manager of why these tires are on these vehicles his answer was that ford uses what they have on hand at the time. the 2nd important finding is that the air pressure that is indicated in the door pillar indicates to use 26 lbs of air in the front tires on my 2001 f 150, according to fords own information and three authorized bf goodrich dealers that air pressure is not correct and should be within 30 to 35 lbs. i investigated the 2002 f 150 with the same tire size as my vehicle and they have the correct air pressure now stated on the door pillar sticker @ 30 to 32 lbs. the difficulty that i am having and probably many other owners of this vehicle is that bf goodrich will not warranty the tires because they say that i was using the inncorrect air pressure in the tires , when in fact i was only following fords specifications that was on the door pillar for this 2001 ford vehicle and which have now changed in the 2002 models without letting the 2001 owners aware of this change . thank you dt | |||
| 09/09/2002 | 3 | 04/01/2000 | |
| Found tire separation on 3 of 4 original tires. separation was located approx 1/2 from rim and approx 1.5 inches long. on two of the tires the separation was located on the outside and one had the separation located on the inside of the tire. this was the one that concerned me more than the others because most people don't look on the inside of thier tires. these seperations were all noticed when tires where being rotated and balanced. tires were shown to the local goodyear dealer who stated that they had never seen a tire seperate at that area of the tire and they would replace at a pro-rated price. i took the truck to the local ford dealer and the dealership replace all three tires at no cost. the truck is still under warranty. *ak | |||
| 02/10/2002 | 1 | 02/27/2001 | |
| The consumer states that the discription on the window of car when purchased, said the tires size was p275/70r17 and the tires on the vehicle is p275/60r17 which causes tire to wear down faster. *jb the tires that came equipped with the vehicle are smaller that what the window sticker indicated, the tires are not wearing correctly and the consumer feels that the vheicle is not safe to drive. *scc | |||
| 06/25/2002 | |||
| While driving up a hill front right tires snapped off. dealer notified. size ,/dot unknown. please provide further information. *ak | |||
| 03/15/2002 | 2 | 02/23/2002 | |
| From acceleration of 25-50 mph, a severe vibration would occur in front of vehicle. at 70 mph or more rear end would vibrate severely along with a roaring and grinding sound. vehicle been to the dealer four times, dealer was unable to locate cause of problem. *ak the vibration is extreme to the point that consumer is afraid to ride in the vehicle. the popping sound in the drivers seat feels like the seat is trying to move forward out of the locked position. when consumer purchased the vehicle the vehicle had a noise underneath. it was told to consumer that it was being repaired with a new muffler that had been ordered. at the time the muffler was being repaired the vibration also was worked on. the work did not correct the vibration problem. a service man test drove the vehicle with the consumer and again the vibration presented itself. four new tires were installed but this didn't solve the problem. *jg | |||
| 03/09/2002 | 1 | ||
| While driving at 45-50 mph consumer had to make a sudden stop, and then front two tires fell off. contacted dealer, and the dealer was not willing to do anything.*ak *yh | |||
| 08/14/2001 | 3 | 11/01/2000 | |
| The police said my dad's truck was going around 65 mph. the truck struck a guard rail on both sides in the front and the air bag did not deploy with either impact. they said he was not wearing his seat belt but the seat belt was still on him. he was ejected out of the passenger side and he was pinned under the truck. three of the tires blew out also. nlm | |||
| 12/14/2001 | 1 | 05/01/2001 | |
| Blowout occurred on open highway. contacted ford dealership and was advised they would not respond to the blowout problem. contacted ford factory and were told to refer the problem to firestone. firestone referred to ford. the firestone dealer where replacement was purchased advised us to contact firestone as it was definitely a defective blowout. *ak (tiresize: lt265/75r1) | |||
| 01/07/2002 | 2 | 05/01/2001 | |
| I have taken this vehicle to the service department on 7 different occasions for vibration while driving at speeds of 34, 52 and 72 mph. they have had the ford regional rep look at this vehicle 4 times and he insists that i have a tire problem! i have already been through 5 new sets of tires, 2 new sets of wheels, a drive shaft replacement and a rear end overhaul and i still have the same problem! i would appreciate any assistance that your office could provide in helping resolve these problems!*ak (tiresize: p26570r17) | |||
| Goodyear, wrangler rts 0265/70417:was driving on wet surface when vehicle started to slide due to tires not able to grip road. problem only occurs when making turns, does not happen on dry surface. taken to dealership. informed by mechanic no option to get light truck tires for a light truck. the tires were wearing out excessively due to incorrect ones on vehcle.*ak | |||
| 08/05/2001 | 1 | 07/30/2001 | |
| Firestone, wilderness at tire, p234/70r16 size. original equipment on a 2001, f150 while driving left front tire went flat, causing a temporary loss of vehicle control. dealer has been notified.*ak | |||
| 07/10/2001 | 1 | 10/01/2000 | |
| No summary for aboe vehicle. *ak (tiresize: p255170r16) | |||
| TIRES - BEAD | |||
| 02/07/2003 | 24111 | 1 | 03/26/2001 |
| The beads on the goodyear tires cracked. mr scc *jb | |||
| 07/09/2001 | 1 | 05/21/2001 | |
| Right rear tire has a knot all the way across sidewall due to cords in tire being separated.*ak general grabber aw, p255/70r16, took about 10 days to replace tire. *slc | |||
| TIRES - SIDEWALL | |||
| 11/01/2005 | 7 | 07/10/2005 | |
| I have a 01' svt lightning. i along with probably hundreds others on nloc.net all report problems with the stock goodyear f1's @ correct tire pressure. they all split the sidewall. i've had about 7 f1's split on my truck in with in the past year i've owned it. all of my splits were on the front. i can't speak for all the rest of the lightning owners on their tire locations. i also had a problem with those tires pulling my truck from side to side in the ruts in the road. i thought maybe it was normal for such wide tires. i run nitto tires on it now with no issues (splitting or pulling) what so ever. i no longer use any type of goodyear tires on any of my cars and truck. kramer goodyear told me the last time that goodyear is aware of the problem and they'll prorate me a price on a new f150. after the 7th time i asked why would i want to keep buying another overpriced f150 over and over again that i know will split sooner or later and i'd be right back in here getting a prorated tire again? the 295/45/18 goodyear f1 is a defective tire and someone if they haven't already are going to be killed running these tires. lightning are high performance trucks and most people that own them, race them. ford should really cancel their relationship with goodyear(nascar should too). goodyear is all about the name and their products are junk. it's amazing firestone gets in trouble but not goodyear. *jb | |||
| 05/20/2005 | 83465 | 3 | |
| The consumer experienced a tire blowout within the sidewall of the tire on his 2001 ford f150. *jb the consumer stated the second tire developed a slow leak and the third tire developed a crack on the sidewall. *jb *nm | |||
| 05/31/2004 | 41000 | 2 | 08/13/2003 |
| On 05-31-04, i was driving my 2001 ford f150 4wd pickup on a trip to south florida. on the way i stopped to check my oil/gas and tires and observed 4 cracks on my front right tire. the cracks were approximatelly 1 inch from the rim and appeared approximatelly 1/8 deep. upon further inspection i observed the drivers side tire was also deveolping addtional leeks. the tires are 2001 goodyear wrangler rts 255 70 16. according to research this is a common problem wondering about a recall.*ak | |||
| 45000 | 1 | ||
| All 4 truck's tires including the spare has develops cracks in their side walls. the cause of the crack is yet to be determined. the dealership has been contacted. tire pressure was correctly maintain and tires were rotated. | |||
| 11/28/2000 | 3 | 08/24/2000 | |
| Original tires on a ford, f150, 2000. sidewalls are too close to ground, and consumer has punched 3 holes in tires because of this problem. consumer feels truck is too heavy for the goodyear wrangler tires. p26570r17. *ak *slc | |||
| TIRES - TEMPORARY/EMERGENCY SPARE TIRE | |||
| 03/15/2005 | 1 | ||
| Driver heard a banging noise coming from the rear. pulled over , and, noticed that the spare tire and the cable sheared off onto the ground of the highway. driver was able to retrieve the tire, and placed the cable inside of the vehicle and drove to the dealer. *ak | |||
| 08/03/2004 | 84000 | 1 | |
| While sitting at a stop sign the spare tire cable beneath the vehicle snapped. this caused the spare tire to fall to the ground.*ak | |||
| 02/22/2004 | 64000 | 1 | |
| I own a ford f150 2001 supercrew with 64,000 miles on it. i bought the truck new. in feb 2004, i had to replace the right front tire. not wanting to have a tire on the left front that was worn while a new tire was on the right front, i asked the tire agency to put the spare, which had never been used, on the left front wheel mount and to use the old left front tire as the spare. when the spare was brought out from the undercarriage of the truck, several grooves about the size of a mans finger and about 3/8 of an inch deep had been rubbed into the sidewall of the spare. the tire agency did not recommend using the spare so i kept the old tire in place. i went to the ford agency where i had bought the truck, seguin motors and told them my story. seguin motors told me that this damage was cosmetic and that the tire was safe to use and that ford was not liable for this cosmetic wear. one of the seguin motors repair people told me he had seem these groves on the spares of f150s that were less than four months old. the only conclusion i can come to is that it is a design flaw in the undercarriage that holds the spare. my spare is not safe to put on the ground and it certainly isnt safe to use this tire with my family in the truck and drive it at highway speeds. any damage to a tires sidewall is always suspect. one would think with all the problems that ford has had with their tires in the past that they would certainly want to preclude any problem with their tires in the future. i hope you can help me in the resolution of this problem.*ak | |||
| 03/13/2003 | 55607 | 1 | 05/31/2001 |
| Luckily i was driving in a parking lot and had just crossed a speed bump. my spare tire fell off the underside of the truck. the spare tire cable had broken. as of this date i have not yet notified the dealer. as this is a safety issue i fully expect ford to pay for the replacement. i could have been traveling on the freeway and caused a huge accident when the cable broke and dropped the tire. *jb | |||
| TIRES - TREAD/BELT | |||
| 05/04/2007 | 55800 | 1 | 11/04/2001 |
| Tl*the contact owns a 2001 ford f150. while driving 70 mph, the contact lost control of the vehicle. he pulled off the road and called aaa to change the tire. the tire blew out and the tread was nonexistent. firestone stated that the tire was damaged due to normal wear and tear. the engine size, # of cylinders, and powertrain were unknown. the current mileage is 56,000 and failure mileage was 55,800. | |||
| 01/27/2006 | 1 | ||
| I bought a set of your wilderness at p255/70r16/1095 m+s tires , they seemed fine. one day after work i went to get in my truck and the front right tire had simply come apart, not while i was driving, but sometime during the day. i am asking for information on how i am to get them replaced. *jb | |||
| 08/01/2004 | 54127 | 2 | |
| Problems with general tire equipment on ford f150. *mr about a year ago the consumers noticed that his tires had a definite concave look across the surface of the tread. the tire pressure was at the recommended pressure. about eight months ago, he noticed a slight noise, only on rough roads. the noise had become greater which was due to belt separation on two of the four tires. *sc *jb | |||
| 06/30/2004 | 1 | ||
| The tread peeled completely off the tire, to the steel. the tire deflated. there was an accident. driver sustained injuries. continental, size: p275/60r17, adto 444 0200. *ak | |||
| 04/05/2003 | 1 | ||
| Driver side rear tire tread separated resulting in an accident.*mr while driving the left rear tire tread separated and caused the vehicle to fishtail. the driver overcorrected to the right and left the roadway onto the north shoulder. the vehicle rotated clockwise and the passenger side roof struck a tree. the passenger was ejected and the vehicle came to rest in a ditch (florida traffic crash report - the consumer was not the driver). *nlm | |||
| 2 | |||
| General grabber continental tires, size 275/85r16 t left rear tire tread separated at 70 mph. driver replaced that tire with the spare tire, and 2000 miles later, the spare tire tread separated. *ak | |||
| 08/19/2003 | 18500 | 1 | 07/01/2001 |
| While driving from oklahoma back to arizona i started to experience severe vibration. i pulled over, and noticed that the right tire had a huge blister with belt strands protruding from the inside tire. i took it off, and noticed nothing that could have caused it. i took it to earnhardt which the tire mechanic stated that a screw caused the belt separation. i find this hard to believe considering that the tire only had 18500 miles on it and the location of the screw (very small too) was not in the vicinity of the huge blister. it's my belief that the heat was the primary cause. i hope others won't incur the same problems with general tire (graber aw p255/70r16) on 2001 ford f-150.*ak | |||
| 08/25/2003 | 19235 | 1 | 06/15/2002 |
| Possible defect with general tires which came as original equipment on 2001 ford f150 pickup truck. problem with tread splitting and tearing on the tire.*ak | |||
| 06/05/2003 | 1 | ||
| While driving, the rear passenger tire made a loud noise. the consumer pulled over and discovered the tread had separated from the tire. *jb | |||
| Tire size p26575r16; model firestone steel tex r4s load range e; while going up a slight engrade towing a trailer, truck began to sway followed by a vibration. vehicle then collapsed on the right side. wheel well and rim were damaged. towed to dealer ,and was informed that tire tread became loose.*ak | |||
| 2 | |||
| Right/front goodyear tire, size: p255/70r16, dot: unknown was replaced at 8,500 miles due to excessive tread wear, tire was original equipment. currently, there is asevere vibration in vehicle during normal operation at any speed. replacement tire is also experiencing excessive wear, and only has 1,300 miles on it. dealer insisted problem was due to defective tires, and would not replace any more tires. please provide any additional information / documentation.*ak | |||
| 07/09/2001 | 1 | 05/21/2001 | |
| Right rear tire has a knot all the way across sidewall due to cords in tire being separated.*ak general grabber aw, p255/70r16, took about 10 days to replace tire. *slc | |||
| TIRES - VALVE | |||
| 03/25/2001 | |||
| Consumer received a recall for vavle stem on 191/2 in rims, but for no reason valva stem pops off rim which causes tire to lose air rapidly. then, immediately tire wii come off rim. took vehicle to dealer to have it checked, and dealer replaceda blowout tire. also, dealer stated that valve stem was safe. but after had it checked there was a another blowout in rear. consumer had 3 blowouts since dealer checked valve stem. with all the blwouts, valve stem blewout also. *ak | |||