Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
08/18/200684000111/20/2002
 Dt*: the contact stated while driving 30 mph on the highway in stop and go traffic, the vehicle struck another vehicle in the rear and the airbags did not deploy. the contact was wearing a seat belt and no injuries were sustained. there was extensive damage to front of the vehicle; the insurance adjustor deemed the vehicle a total loss. the police was alerted and a report was taken. a manufacturing representative inspected the vehicle and determined the airbags should have not deployed due to the impact and no defect was found. the manufacturer was alerted.
04/14/2004102/01/2003
 2002 ford f150 air bag deployed during an accident. the air bag knocked the consumer out of the vehicle completely knocking the and gave him chemical burns. *ts the consumer was wearing his seat belt when the accident occurred. *nm
06/17/200535267001/22/2005
 While driving down a 2 lane road in my 2002 ford f-150 harley davison pick-up truck doing the posted speed limit (50 mph), i quickly tried to avoid from rearending a mid-model 1990 ford aerostar passenger van, at a speed between 35-45mph. after impacting the rear end of the van, the air bag(s) on my air bag equiped vehicle did not deploy. my seat belt was being used. the insurance company and myself had to take a loss of the vehicle, due to the extent of damage done to my vehicle.
01/30/200596000111/10/2001
 A car made an illegal left turn in front of me, i hit that car doing about 55 mph, after that impact the truck swerved to the right. and i hit another car stopped at a red light. my questions is why didn't my air bags deploy. after doing $12000. damage and ford is wanting to total my truck. *jb
01/09/200418100210/04/2003
 While attempting to park my truck in a parking lot during the winter month of january, i had to maneuver over a small snow pile the size of a speed bump. after spinning my tires in four wheel drive on the slick snowy parking lot, the trucks front tires finally made it over the bump from a parked position. as soon as the truck came to a sudden stop on the other side of the bump, both front airbags deployed. theconsequences of the deployment are that my insurance will not cover the accident because it was a non-collision accident and that the value of my truck now is 6,000 dollars less than it was with air bags. to correct the failure i have contacted ford motor company and have had no such luck in anyone assumiong responsibility for the cause of the airbag failure.*ak
07/24/20041
 My husband was has involved in an automobile accident on july 24, 2004. he was driving a 2002 ford f-150 xl. he lost control of the vehicle and he rolled over several times. the air bags did not deploy. i am very concerned about this situation due to the fact that this was a life-threatening situation. my husband could have had sustained severe head injuries because the airbags did not deploy. *ak
07/14/20041
 Consumer stated that her son was driving on the highway, lost control of vehicle, and had to run off into a ditch. the air bag exploded, and threw son out into the field. the passenger's seat belt was wrapped around his neck. also, when the air bag exploded and threw son out of the vehicle the air bag module went with him and landed with him. consumer's son sustained chemical burns. consumer stated that she never read anywhere that the air bag module ejected from the steering when it deployed. *ak
06/03/200324924212/07/2001
 Truck hit a tree going aproximately 30-40mph. trying to avoid hitting a large deer. airbags did not deploy. the tree hit in the center front of the truck. the truck was deemed a total loss due to engine damage etc. driver was injured. this is a 2002 f150 ford truck with ~24900 miles on it. this vehicle was not involved in any previous accidents. the driver would have been more severly injured if not wearing his seatbelt. auto shop could not explain why the airbags did not deploy. have been getting the run around from the insurance company as well as the dealership.
11/15/2001110/01/2001
 Sent email under jpsk8racer. no safety defec tlisted. *ak
AIR BAGS - FRONTAL
03/22/2006113100101/01/2002
 Dt*: the contact stated the driver and passenger side airbag failed to deploy in a frontal impact at 35 to 40mph. seat belts were in use and minor injuries were sustained. the air bag warning light was not illuminated prior to the accident. the vehicle has been to the dealership however they are unable to determine why the airbags failed to deploy. a police report was filed.
06/28/2005111/06/2002
 Dt: consumer states his vehicle rolled over and slid for approximately 75 feet and the airbags did not deploy. the vehicle has been totaled and it has not been inspected as to why the airbags did not deploy. the consumer states he has a neck sprain and a couple other things and his son was also injured. there was a police report taken, #10900633. the accident occurred at mile marker 95.1 on east bound ohio turnpike 8090 on june 28, 2005. *nm
06/17/200535267001/22/2005
 While driving down a 2 lane road in my 2002 ford f-150 harley davison pick-up truck doing the posted speed limit (50 mph), i quickly tried to avoid from rearending a mid-model 1990 ford aerostar passenger van, at a speed between 35-45mph. after impacting the rear end of the van, the air bag(s) on my air bag equiped vehicle did not deploy. my seat belt was being used. the insurance company and myself had to take a loss of the vehicle, due to the extent of damage done to my vehicle.
02/14/2004010/22/2001
 While traveling in my f150 truck at 65 mph(cruise control set) i was totally blinded by the sun and rear ended a ford focus. my wife and i were wearing our seatbelts. neither airbag deployed which would have reduced my wife's injuries (her physician). the hood of my f150 was buckled leading me to believe that the sensor should have activated the airbag. how can we be certain, if the vehicle is repaired, that the airbags will deploy under similiar circumstances?
12/01/200341000110/01/2001
 While driving the consumer lost control of the vehicle and as a result the vehicle landed in a ditch. the frontal air bags failed to deployed on impact. *nm the vehicle was repaired with many new parts. the consumer is concerned that the air bags may not deploy if the vehicle becomes involved in another accident. *nm
08/22/200318000104/30/2003
 While driving about 40 mph on the highway, another vehicle pulled in front of the consumer's vehicle and caused a collision. the driver's air bag did not deploy. the driver sustained injuries and was transported by ambulance to hospital. there were no fatalities. *ak *scc *jb
 Consumer states while traveling 30-45 mph and as a result of running into a tree air bags did not deploy. *ak
07/03/200328000101/18/2002
 I was in an accident and my airbags did not deploy. the fire department, troopers, and ems all felt they should have deployed.*ak
03/05/20031
 The vehicle was involved in a frontal collision and the air bags failed to deploy, consumer was injured.*jb
02/17/200313000101/05/2002
 The vehicle was involved in a frontal collision, and the air bags failed to deploy. *jb *ts
07/16/2002105/01/2002
 Air bags did not deploy in a crash which totaled the f150 & nearly totaled the 2002 jeep. *ak
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
06/17/200535267001/22/2005
 While driving down a 2 lane road in my 2002 ford f-150 harley davison pick-up truck doing the posted speed limit (50 mph), i quickly tried to avoid from rearending a mid-model 1990 ford aerostar passenger van, at a speed between 35-45mph. after impacting the rear end of the van, the air bag(s) on my air bag equiped vehicle did not deploy. my seat belt was being used. the insurance company and myself had to take a loss of the vehicle, due to the extent of damage done to my vehicle.
AIR BAGS - SIDE/WINDOW
11/27/200447000106/01/2002
 While driving. in a 45 mile speed zone consumer's vehicle had a head-on collision. driver's side air bag did not deploy. consumer sustained neck injuries. *ak. police report and pictures of collision enclosed. *ak
06/26/20021
 Hit pot hole. driver side airbag deployed. passenger side airbag deployed after he had gotten out of vh!!!*ak