Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 17086 | 08/01/2003 | 10003181 | Noise from the front end of the vehicle which appears to be coming from the steering idler arm. *tt | 10/09/2003 | |
| 0399 | 05/12/2003 | 10002781 | Tie rod end inspection procedure. *tt | 09/17/2003 | |
| 16605 | 02/01/2003 | 10002490 | Reduced power steering assist and/or power steering leaks when driven in temperatures equal to or less than -25 degrees celcius. *tt | 09/03/2003 | |
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||||
| 17823 | 05/01/2004 | 10008572 | Power steering leak - service tip. *tt | 08/05/2004 | |
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| 17731 | 04/01/2004 | 10008232 | Whine from power steering. *tt | 07/23/2004 | |
| STEERING - LINKAGES - ARM - IDLER AND ATTACHMENT | |||||
| 17346 | 11/01/2003 | 10008177 | Steering idler arm noise. *tt | 07/22/2004 | |
| 0241 | 03/04/2002 | 636054 | Subject regarding idler arm replacement specifications. *tt | 11/04/2002 | |
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| 04L19 | 09/01/2004 | 10010001 | Customer maintenance reminder - literature program 04l19 - tie rod inspection procedure. *tt | 11/03/2004 | |
| 031513 | 08/04/2003 | 10003192 | Tie rod end inspection procedure. *tt | 10/10/2003 | |
| 03610 | 03/31/2003 | 10001861 | Tie rod end inspection procedure. canada vehicles only. *tt *jb | 07/23/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 08/08/2008 | 90000 | 1 | |
| While driving in a straight line at 36 mph on a paved street the left otter tie rod end broke . car was close to being out of control but was safely brought to a stop. replaced all tie rod ends, pitman arm and center link. (shop that did the alignment said i was the second car that had broken a tie rod. the other vehicle was a 2001 f150). *tr | |||
| 11/17/2005 | 63878 | 1 | 07/31/2002 |
| While pulling out of my driveway i was turning the steering wheel when i heard something snap in the steering column and then i had no control of the steering. the steering wheel would turn completely around and there was no control of the front wheels. after taking the truck to the dealership where i purchased the vehicle they replaced the upper steering gear assembly, the steering shaft, and replaced the clock spring under the steering wheel. this cost a total of $810.16. i was on my way out of town that day and was heading for the interstate. i am so thankful that i was not going 70 mph on the interstate. they could not tell me why this happened. the vehicle is only 3 yrs old and has 63,878 miles on it. *nm | |||
| 03/14/2004 | 26500 | 1 | 11/29/2002 |
| 2002 f-150 super cab, makes a pop right when steering wheel is turned in either direction, standing still (vehicle running or not) and moving, also getting a vibration at highway speeds. personal investigation was to check the lugnuts for tightness, all ok, then removed bearing cover off front wheels, found no locking mechanism on right front wheel bearing nut. going to dealer tomorrow (4/7/2004) vehicle has 26,500 miles. owned since new, front wheels have never been removed. noticed several popping complaints on this vehicle - wonder if they have locking mechanisms on their bearing nuts? *la | |||
| 1 | |||
| Problems with vehicle steering going out.*mr steering went completely out which caused the driver to brake fast, as a result the driver and passenger were injured. *ph also the vehicle experienced 2 flat tires two weeks after the incident. *jb | |||
| 11/04/2002 | |||
| Consumer states that while driving at 65mph and without warning the steering wheel will pull to the right and it will be hard for the consumer to control the vehicle. dealer notified ts | |||
| 10/24/2002 | |||
| While driving the vehicle consumer states cant control the steering wheel, when make left or right. dealer has been notified. please provide further information. ts | |||
| STEERING - COLUMN | |||
| 12/30/2004 | 20000 | 1 | 02/28/2002 |
| (1) truck's bed spreading apart and ignition/wiring shortage (2) the bed of my truck has spread apart for no reason at all. i cannot even shut my tailgate. my truck's battery continues to run down. when i turn on my truck, the starter doesn't want to stop. a light displays, door opened! the windshield wipers stopped working. the music goes on and off. (3) i took my truck to the dealer to get the bed fixed. they set me an appointment. i made another trip over an hour one way to get fixed and then they didn't fix. my warranty has just recently ran out. i am having several problems and don't know what is the matter. i haven't had no luck with talking with a ford mechanic. the wires in the steering column looks too tight or loose. there is a constant buzzing sound. my clock and mileage readings erases. my windows stop working. this only happens when i place the truck in drive. most of the time everything starts working once placed in park. i only have close to 70,000 miles. this has been going on for months.*ak | |||
| 5 | |||
| A popping noise could be heard in the steering column. the vehicle was at the dealer for this problem five times. the dealer replaced the clock spring, tightened the bolts in the steering column and replaced the steering shaft. the popping noise could still be heard. *tt | |||
| STEERING - GEAR BOX - SHAFT PITMAN | |||
| 11/23/2002 | 6000 | 1 | 08/01/2002 |
| Consumer complained about the pitman arm on the vehicle. also stated that while driving the vehicle the pitman arm fell off which it caused completely lost of steering and the consumer hit another vehicle on the highway was contacted and has agreed that there was no bolt put into the part that fell off but there still not doing nothing about it. ts photos attached. *tt | |||
| STEERING - LINKAGES | |||
| 07/01/2005 | 31000 | ||
| Vehicle was traveling at 15 mph and lost control due to a codder pin snapping in half causing the right front wheel to come entirely off of the vehicle. the disk brake stayed connected to the rim and was also removed entirely from the vehicle causing the brake lines to be severed which caused no pressure. with no pressure in the brake lines i was not able to stop the other wheels but was forced to let the vehicle come to a skidding stop, which happened by hitting a tree. the vehicle was taken to a local ford dealership where a year prior they had worked on the same wheel to pack the bearings and do other small maintenance. both the dealership and ford claimed no responsibility for the accident, which seems strange since a vehicles wheel should remain on when going 15 mph. | |||
| 07/27/2002 | 1 | ||
| Very serious failure!!! while backing up a steep hill in 4wd. the truck's pitman arm came completely off of the splined shaft that comes out of the steering box. so, there was no longer any connection between the steering wheel and the front wheels. the retaining nut and lock washer came off, too, and were recovered. the lock washer is of the helical spring type, and has a black oxide finish. because of this finish, it is easy to deduce from the wear marks on the washer. that the retaining nut was not torqued at the factory. luckily this failure occurred at almost zero speed in a driveway. clearly, had it occurred at freeway speed (which is where the truck would have been 2 miles later), the results could have been catastrophic. the owner of this car, woody porter, is my father-in-law. i was driving it at the time of the failure, and filled out this form for him with his permission. if you have any questions, you my contact me, john gunther, at 650-802-8384. thanks. dt | |||
| STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM | |||
| 02/27/2004 | 21000 | 1 | 01/12/2002 |
| There was no cotter pin installed on the front driver side spindle. as a result, the entire driver side front wheel fell off and the vehicle crashed into a parked car. *ak *nm | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 09/07/2007 | 83718 | 1 | 06/01/2002 |
| I was told during a routine oil change that my truck needed tie rod ends and ball joints (not just some of them but all of them) i checked the internet and it seems there have been multiple complaints about these. is there any investigation going on or a possible recall for this problem. *tr | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 03/15/2002 | |||
| Consumer having problem with the steering colunm. dealer was notified. *mr | |||