Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 08/26/2008 | 1 | ||
| 070508 discovered flat tire on truck parked in driveway of home. determined flat was caused by valve stem crack. had valve stem replaced at tire shop. different tire, same brand, went flat while driving on interstate, 082608. had road service replace with spare tire to drive home. inspected tire at home and determined another valve stem crack/defect. no accident or vehicle damage occurred, although the interstate flat may have been but i was notified by passing motorists that tire was going flat. will take latest flat tire to tire shop this weekend to have another valve stem replacement. concerned that all four tires are same make and brand, bought at same time, and i have had two valve stem failures in two months. *tr | |||
| 06/09/2005 | 62000 | 3 | 08/29/2002 |
| I purchased 4 new goodyear fortera tires 8/2004 and had freeway blow outs on 3 of the 4 tires with less than 15,000 miles on each tire. blow outs occured 2 in may and 1 in june. i replaced the first 2 again with fortera tires, but after blow #3 i requested that goodyear prorate all tires so i could replace with another brand but they refused. given this experience i believe these tires are defective and should be tested and possibly recalled. the dealer could not detect why the tires failed due to damage from freeway blow outs and having to drive off of the freeway before stopping. | |||
| 06/21/2004 | 2 | ||
| While driving there was severe vibration in the front end of the vehicle. dealership replaced all four tires, but needed to replace the front driver and passenger side tires again at consumer's expense. *ak | |||
| 1 | |||
| Problems with vehicle steering going out.*mr steering went completely out which caused the driver to brake fast, as a result the driver and passenger were injured. *ph also the vehicle experienced 2 flat tires two weeks after the incident. *jb | |||
| 08/07/2003 | 19000 | 1 | 02/16/2002 |
| Driving 65mph on interstate 45 in houston when truck began to shake violently and a loud tumbling noise started to emit from tires. i pulled over immediately and found the rear passenger tire tread had split apart from the sidewall. general grabber aw p255/70r16, 19k miles. reported to continental tires; they denied the $800 dollars of damage to my rear wheel well claiming the tire was run flat. before shipping the tire to continental, it was inspected and found defective by my local ford dealer and three other authorized general tire retailers. tires were rotated every 5k miles and otherwise meticulously maintained.*ak | |||
| 01/05/2002 | |||
| Vehicle is equipped with goodyear wrangler rts tires, p265/70r17. in wet weather rearend of vehicle spins out without applying brakes. consumer has owned this vehicle one week, and it spun out twice. goodyear customer service stated this vehicle should have ats tires not rts.*ak | |||
| TIRES - BEAD | |||
| 10/20/2003 | 1 | ||
| The vehicle's tire bead failed. as a result the vehicle rolled over. no report of air bag deploying. please provide additional information. *ph | |||
| TIRES - TEMPORARY/EMERGENCY SPARE TIRE | |||
| 03/24/2005 | 02/09/2002 | ||
| The cable that attached the spare tire to the underside of the truck bed snapped. we lost the spare tire. we think it fell on the highway though we could not find it. | |||
| 01/23/2005 | 55600 | 1 | 07/25/2002 |
| Spare tire cable failed while driving. spare tire fell off truck, do not know when, but noticed when flat tire occurred and spare was gone, cable frayed and needed replacement of assembly and spare tire plus wheel as original was not recovered. unknown whether any damage to others resulted from spare tire falling from truck. this is a tremendous safety hazard at interstate speeds and this type of occurrence could cause a catastrophic crash.*ak | |||
| 10/01/2003 | 38000 | 1 | |
| The cable that holds the spare tire sheared off. as a result the tire separated from the vehicle while driving on a dirt road. *ak *nm | |||
| 08/05/2003 | 1 | ||
| Consumer states spare tire cable broke. dealer notified.*ak | |||
| 02/22/2003 | 1 | ||
| The spare tire disconnected from the vehicle. *jb | |||
| TIRES - TREAD/BELT | |||
| 01/26/2007 | 2 | ||
| Two of the four 265-70-17 contitrac suv tires with 26,000 miles that were installed as replacement tires on my 2002 ford supercrew have broken belts inside the tire in the past two months. these tires have a bulge that shifts the tread apx 2cm over and up 1cm. this makes it impossible to keep the truck on the road at 65 mph. the ford dealer has been happy to sell me a new tire but has not given any credit, (pro-rate) for the fact the tire has been rendered useless in less than 40% of the life expectancy of the tire. i was not given a choice to report both the tires that failed only one, nor a choice to report 17 inch tire sizes, and the site only allows me to pick one spot on the truck fr the tire failure the other was drivers side rear. *nm | |||
| 10/20/2003 | 41000 | 1 | 04/01/2002 |
| While driving at any speed, the vehicle vibrated uncontrollably. the consumer was able to maintain control of the vehicle, and pulled over. the consumer noticed that all four tires had tread separation from the sidewall. *ak *sc *jb | |||
| 08/15/2002 | 1 | 07/12/2002 | |
| While driving the rear passenger tire experienced tread separation. front generlal tire had a small slit vertically in the tread. passenger back tire had a two inch chunk missing and a slit like a v on the inside of tire. general , grabber aw tires-size#255/70r16. *scc ...*ak | |||
| TIRES - VALVE | |||
| 08/01/2002 | |||
| Approximately on month and 1800 miles after purchasing the vehicle. the right front tread separarted from the sidewall. i took the tire to the dealer and was told they would replace the tire with one just like it but it had to be ordered and would be in a day or two. four days later the tire was still not in but they took one off another vehicle and put it on mine. two weeks later the same wheel, with the new tire, went flat again. this time the dealer told me to take it to the tire shop and have it checked out. i did so and was told the wheel had a leaking valve stem, was fixed free of charge and so far is still up. on 10-23 the right rear tire on my truck went flat. it as all the rest are also general grabbers. the only thing i can see that could be the cause of the rear tire flat is a rock stuck between the tread, though i haven't checked to see if it punctured the tire or not. i'm taking the truck to the dealer the next day or two to let them inspect it. i have done some research on the grabber aw and discovered that there is a recall on the 17 version. the dealer and ford have flatly refused to replace the tires with a trustworthy and safer tire. in light of all the problems ford has had with tires it appears to me they would be a little more careful with the quality of tires they put on the vehicles they manufacture. these tires are unsafe and dangerous, and although covered under ford's warranty, could be disastrous should another one of them separate. i would appreciate any help or guidance you could provide for me. sincerely bruce thompson | |||