Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| AIR BAGS | ||||||
| EA10001 | FORD MOTOR COMPANY | 01/13/2010 | 04/25/2011 | Inadvertent airbag deployment | 11V107000 | |
| Odi opened this investigation based on reports of inadvertent airbag deployment.data provided by ford indicated that the airbag clockspring jumper wire, which is situated inside the steering wheel assembly, was installed in a manner that would allow it to rub (abrade) against a sharp metal edge on the nearby horn plate.because the horn plate is electrically grounded the abrasion of an airbag wire on the sharp edge could cause a short circuit condition.as a result the airbag light may illuminate and/or the airbag may inadvertently deploy.inadvertent deployments are most likely to occur during the airbag system's self-diagnostic test that initiates when the ignition switch is turned on.ford modified the vehicle design in late january 2006 adding a protective tape over the sharp metal edge of the horn plate.ford made additional design changes on my 2007 vehicles to the horn plate, the clockspring jumper, and the connector layouts to further address this issue.odi identified 318 deployment incidents with 121 alleged injury reports from subject vehicles.all but one of the incident and injury reports occurred in vehicles built before the january 2006 modification.in addition, there was one incident and alleged injury reported in the my 2006 mark lt vehicles that share the same design. in letters dated february 21 and april 11, 2011, ford announced a recall of all of the approximately 1.3 million my 2004-2006 f-150 vehicles built prior to january 24, 2006, the date the initial vehicle modification was made.in addition, approximately 14,000 my 2006 mark lt vehicles built prior to january 24, 2006 will also be recalled.vehicles built after that date, which contain the modification, are not within the recall scope.accordingly the investigation is closed. | ||||||
| AIR BAGS - FRONTAL | ||||||
| EA10001 | FORD MOTOR COMPANY | 01/13/2010 | 04/25/2011 | Inadvertent airbag deployment | 11V107000 | |
| Odi opened this investigation based on reports of inadvertent airbag deployment.data provided by ford indicated that the airbag clockspring jumper wire, which is situated inside the steering wheel assembly, was installed in a manner that would allow it to rub (abrade) against a sharp metal edge on the nearby horn plate.because the horn plate is electrically grounded the abrasion of an airbag wire on the sharp edge could cause a short circuit condition.as a result the airbag light may illuminate and/or the airbag may inadvertently deploy.inadvertent deployments are most likely to occur during the airbag system's self-diagnostic test that initiates when the ignition switch is turned on.ford modified the vehicle design in late january 2006 adding a protective tape over the sharp metal edge of the horn plate.ford made additional design changes on my 2007 vehicles to the horn plate, the clockspring jumper, and the connector layouts to further address this issue.odi identified 318 deployment incidents with 121 alleged injury reports from subject vehicles.all but one of the incident and injury reports occurred in vehicles built before the january 2006 modification.in addition, there was one incident and alleged injury reported in the my 2006 mark lt vehicles that share the same design. in letters dated february 21 and april 11, 2011, ford announced a recall of all of the approximately 1.3 million my 2004-2006 f-150 vehicles built prior to january 24, 2006, the date the initial vehicle modification was made.in addition, approximately 14,000 my 2006 mark lt vehicles built prior to january 24, 2006 will also be recalled.vehicles built after that date, which contain the modification, are not within the recall scope.accordingly the investigation is closed. | ||||||
| AIR BAGS - FRONTAL - DRIVER SIDE INFLATOR MODULE | ||||||
| EA10001 | FORD MOTOR COMPANY | 01/13/2010 | 04/25/2011 | Inadvertent airbag deployment | 11V107000 | |
| Odi opened this investigation based on reports of inadvertent airbag deployment.data provided by ford indicated that the airbag clockspring jumper wire, which is situated inside the steering wheel assembly, was installed in a manner that would allow it to rub (abrade) against a sharp metal edge on the nearby horn plate.because the horn plate is electrically grounded the abrasion of an airbag wire on the sharp edge could cause a short circuit condition.as a result the airbag light may illuminate and/or the airbag may inadvertently deploy.inadvertent deployments are most likely to occur during the airbag system's self-diagnostic test that initiates when the ignition switch is turned on.ford modified the vehicle design in late january 2006 adding a protective tape over the sharp metal edge of the horn plate.ford made additional design changes on my 2007 vehicles to the horn plate, the clockspring jumper, and the connector layouts to further address this issue.odi identified 318 deployment incidents with 121 alleged injury reports from subject vehicles.all but one of the incident and injury reports occurred in vehicles built before the january 2006 modification.in addition, there was one incident and alleged injury reported in the my 2006 mark lt vehicles that share the same design. in letters dated february 21 and april 11, 2011, ford announced a recall of all of the approximately 1.3 million my 2004-2006 f-150 vehicles built prior to january 24, 2006, the date the initial vehicle modification was made.in addition, approximately 14,000 my 2006 mark lt vehicles built prior to january 24, 2006 will also be recalled.vehicles built after that date, which contain the modification, are not within the recall scope.accordingly the investigation is closed. | ||||||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | ||||||
| EA10001 | FORD MOTOR COMPANY | 01/13/2010 | 04/25/2011 | Inadvertent airbag deployment | 11V107000 | |
| Odi opened this investigation based on reports of inadvertent airbag deployment.data provided by ford indicated that the airbag clockspring jumper wire, which is situated inside the steering wheel assembly, was installed in a manner that would allow it to rub (abrade) against a sharp metal edge on the nearby horn plate.because the horn plate is electrically grounded the abrasion of an airbag wire on the sharp edge could cause a short circuit condition.as a result the airbag light may illuminate and/or the airbag may inadvertently deploy.inadvertent deployments are most likely to occur during the airbag system's self-diagnostic test that initiates when the ignition switch is turned on.ford modified the vehicle design in late january 2006 adding a protective tape over the sharp metal edge of the horn plate.ford made additional design changes on my 2007 vehicles to the horn plate, the clockspring jumper, and the connector layouts to further address this issue.odi identified 318 deployment incidents with 121 alleged injury reports from subject vehicles.all but one of the incident and injury reports occurred in vehicles built before the january 2006 modification.in addition, there was one incident and alleged injury reported in the my 2006 mark lt vehicles that share the same design. in letters dated february 21 and april 11, 2011, ford announced a recall of all of the approximately 1.3 million my 2004-2006 f-150 vehicles built prior to january 24, 2006, the date the initial vehicle modification was made.in addition, approximately 14,000 my 2006 mark lt vehicles built prior to january 24, 2006 will also be recalled.vehicles built after that date, which contain the modification, are not within the recall scope.accordingly the investigation is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 06/01/2011 | |||
| This is in relation to an existing recall notice for 11s18. i have been trying to get this fixed since i got the recall notice may 9. i have called friendly ford springfield mo every tuesday and am told they do not have the part to fix it. the last time i was told to take it to another dealer farther away because they have it. they also told me to call the ford customer service number which i did and got a recording saying it was temporarily unavailable. what am i supposed to do at this point to get this fixed before a more serious situation arises. ford and friendly ford doesn't seem to want to fix it regardless of what you say! | |||
| 05/07/2011 | 62000 | ||
| Tl* the contact owns a 2004 ford f150. the contact stated that the vehicle was included in the recall under nhtsa campaign id number: 11v107000 (air bags:frontal:driver side inflator module). the dealer was contacted and advised that the parts needed for repair were unavailable and could not provide and estimate of when they were to become available. the contact stated she had been waiting for the part to become available for over a month and was concerned about her safety in the vehicle. the contact had not experienced a failure and the vehicle was not repaired. the approximate failure mileage was 62,000. | |||
| 06/01/2011 | |||
| This is in relation to an existing recall notice for 11s18. i have been trying to get this fixed since i got the recall notice may 9. i have called friendly ford springfield mo every tuesday and am told they do not have the part to fix it. the last time i was told to take it to another dealer farther away because they have it. they also told me to call the ford customer service number which i did and got a recording saying it was temporarily unavailable. what am i supposed to do at this point to get this fixed before a more serious situation arises. ford and friendly ford doesn't seem to want to fix it regardless of what you say! | |||
| 05/07/2011 | 62000 | ||
| Tl- the contact owns a 2004 ford f150. the contact stated the vehicle was included in the recall under nhtsa campaign id number: 11v107000 (air bags:frontal:driver side inflator module). the dealer was contacted and stated the parts for repair were unavailable and were they were unaware of when they would become available. the contact stated she had been waiting for the part to become available for over a month and was concerned about her safety. the contact had not experienced a failure. the vehicle was not repaired. the approximate failure mileage was 62,000. ds | |||
| 06/01/2011 | |||
| This is in relation to an existing recall notice for 11s18. i have been trying to get this fixed since i got the recall notice may 9. i have called friendly ford springfield mo every tuesday and am told they do not have the part to fix it. the last time i was told to take it to another dealer farther away because they have it. they also told me to call the ford customer service number which i did and got a recording saying it was temporarily unavailable. what am i supposed to do at this point to get this fixed before a more serious situation arises. ford and friendly ford doesn't seem to want to fix it regardless of what you say! | |||
| 05/07/2011 | 62000 | ||
| Tl- the contact owns a 2004 ford f150. the contact stated the vehicle was included in the recall under nhtsa campaign id number: 11v107000 (air bags:frontal:driver side inflator module). the dealer was contacted and stated the parts for repair were unavailable and were they were unaware of when they would become available. the contact stated she had been waiting for the part to become available for over a month and was concerned about her safety. the contact had not experienced a failure. the vehicle was not repaired. the approximate failure mileage was 62,000. ds | |||
| 04/15/2011 | 60000 | ||
| Passanger air bag for a ford f150. took truck to get drivers air bag fixed light had come on a long time ago, but ford wanted to charge over 2,000 to get it fixed. when recall came passanger air bag was fixed. went to pick up the truck at ford and light for passangerair bag was on. ford wants to charge over 2,000 to get it fixed. light came on while at their shop. | |||
| 05/27/2011 | 116000 | ||
| Tl-the contact owns a 2004 ford f150. the contact stated while driving 10 mph both the driver and passenger side air bags suddenly deploy causing another vehicle to crash into him. the passenger side front and bumper was damaged. the police was called and a report was file. no one was injured. the vehicle was drivable and was driven home. the dealer was contacted. the manufacturer was not contacted. the failure mileage was 116,000....mw | |||
| 11/22/2009 | 70000 | ||
| Tl-the contact owns a 2004 ford f150. the contact stated while driving 15 mph another vehicle crashed head on into his vehicle and the air bags did not deploy. the vehicle was destroyed. the contact sustained very serious injuries and was taken to the hospital. the other driver was not injured. there was a police report if needed. the manufacturer was contacted who offered no assistance. the vin was unknown. the failure mileage was 70,000...mw | |||
| 04/15/2011 | 60000 | ||
| Passanger air bag for a ford f150. took truck to get drivers air bag fixed light had come on a long time ago, but ford wanted to charge over 2,000 to get it fixed. when recall came passanger air bag was fixed. went to pick up the truck at ford and light for passangerair bag was on. ford wants to charge over 2,000 to get it fixed. light came on while at their shop. | |||
| 05/27/2011 | 116000 | ||
| Tl-the contact owns a 2004 ford f150. the contact stated while driving 10 mph both the driver and passenger side air bags suddenly deploy causing another vehicle to crash into him. the passenger side front and bumper was damaged. the police was called and a report was file. no one was injured. the vehicle was drivable and was driven home. the dealer was contacted. the manufacturer was not contacted. the failure mileage was 116,000....mw | |||
| 11/22/2009 | 70000 | ||
| Tl-the contact owns a 2004 ford f150. the contact stated while driving 15 mph another vehicle crashed head on into his vehicle and the air bags did not deploy. the vehicle was destroyed. the contact sustained very serious injuries and was taken to the hospital. the other driver was not injured. there was a police report if needed. the manufacturer was contacted who offered no assistance. the vin was unknown. the failure mileage was 70,000...mw | |||
| 04/15/2011 | 60000 | ||
| Passanger air bag for a ford f150. took truck to get drivers air bag fixed light had come on a long time ago, but ford wanted to charge over 2,000 to get it fixed. when recall came passanger air bag was fixed. went to pick up the truck at ford and light for passangerair bag was on. ford wants to charge over 2,000 to get it fixed. light came on while at their shop. | |||
| 05/27/2011 | 116000 | ||
| Tl-the contact owns a 2004 ford f150. the contact stated while driving 10 mph both the driver and passenger side air bags suddenly deploy causing another vehicle to crash into him. the passenger side front and bumper was damaged. the police was called and a report was file. no one was injured. the vehicle was drivable and was driven home. the dealer was contacted. the manufacturer was not contacted. the failure mileage was 116,000....mw | |||
| 11/22/2009 | 70000 | ||
| Tl-the contact owns a 2004 ford f150. the contact stated while driving 15 mph another vehicle crashed head on into his vehicle and the air bags did not deploy. the vehicle was destroyed. the contact sustained very serious injuries and was taken to the hospital. the other driver was not injured. there was a police report if needed. the manufacturer was contacted who offered no assistance. the vin was unknown. the failure mileage was 70,000...mw | |||
| 11/30/2010 | 149000 | ||
| Tl*the contact owned a 2004 ford f-150. while driving approximately 40 mph the vehicle was involved in a crash in which the air bags did not deploy. a police report was filed. the driver sustained serious injuries and was taken to the hospital via ambulance. the driver was the only injury reported. the vehicle was destroyed and towed to the contacts home. the vehicle was not examined to determine the cause of failure. the vehicle was not repaired. the failure and current mileages were 149,000. | |||
| 10/08/2004 | 5290 | 1 | 06/30/2004 |
| While applying the brakes coming to a red light at an intersection, all power was lost and driver unable to stop vehicle and crashed into a dump truck. no airbags were deployed, all power was lost. dealer checked vehicle and said that they could not find anything wrong with the vehicle. very disturbing failure because the dealer could not find anything wrong with the vehicle to fix and that this could happen again at any time.*ak | |||
| AIR BAGS - FRONTAL | |||
| 11/20/2009 | |||
| Ford f-150 frontally impacted a tree; passenger's air bag deployed; driver's air bag did not deploy | |||
| 02/27/2010 | 119412 | 1 | |
| Inadvertent airbag deployed on 2004 f150. *tr | |||
| 01/28/2008 | 50000 | 1 | |
| I was rearended while sitting still at a traffic light at a rate of 55+ mph. the force of the impact caused my truck to strike the vehicle in front of me which caused a chain reaction of 5 cars in front of the one i hit. the vehicle crash caused severe injuries to me because my face hit the steering wheel. *tr | |||
| 11/23/2005 | 35000 | 1 | 09/18/2004 |
| Dt: the contact's wife was driving the vehicle and the brakes were not working properly. while traveling down hill there where no brakes. this, in turn, caused the contact's vehicle to rear end another vehicle. this accident involved four other vehicles which sustained damages. this crash was a frontal impact .upon impact, the air bags did not deploy. there were no warning lights prior to the accident. the vehicle was towed to a body shop for inspection .the vehicle was under warranty. | |||
| 09/30/2005 | 1 | 06/15/2002 | |
| Dt: the contact's vehicle was involved in an accident upon impact, front air bags did not deploy. the vehicle is at the dealership for repairs. *ak | |||
| 08/16/2005 | 22000 | 1 | |
| 35 to 40 mile per hour tree hit to a 2004 ford f150 4wd pickup, no air bag deployment resulted in fatal accident. *nm | |||
| 10/17/2005 | 1 | 09/17/2004 | |
| My son was in an accident 2 days ago and his air bags did not deploy. he center punched a lamp pole and totaled his truck. 2004 ford f150. he has major whip lash, and hopefully that's all, but i believe it's because he had his seat belt on and it did it's job. had the airbag deployed, it might have stopped him from being thrown as hard. *jb | |||
| 10/06/2005 | 1 | 10/27/2004 | |
| Dt: 2004 ford f150. the contact stated while sitting in front of house took the vehicle out of park and the engine was racing. the contact had foot on the brake and the vehicle went through a brick wall towards neighbor's house. he missed the house and ended up in a tree. upon impact, the airbags did not deploy. the contact did not know how fast the vehicle was going, but the vehicle kept accelerating. the police came out and a report was taken. the contact's neighbors heard the vehicle and came outside because they thought someone was outside racing. the dealership said they had not heard of this problem. the truck is with the police at this time, the insurance company is going to acquire the vehicle. the vehicle has not yet been inspected to see why this happened. the contact stated his shoulder and neck were hurting. *ak | |||
| 12/28/2004 | 1200 | 3 | 12/05/2004 |
| I was driving my new ford f150 ,3 weeks old, up the highway 70 mph with cruise control on. suddenly the air bag depolyed, buring my right ear lobb. i then pulled over to the side of the highway ,with out any incedent, when i got out i noticed that the driveshaft fell out of the transmission. the transmission was shattered like an egg shell. the mechanics at the dealership pointed out that one c-clip was either never put in the front u-joint. they did not know why the ait bag should have gone off.they then tried to tell my my insurence should fix it. there is no body damage not even a piece of dirt missing. then they said they would fix it. wwhen i went up to sign work release the said they want to send the truck back to the factory. but theynever did this. i then told them i do not want it back they can just keep it. under the lemon law. it was alrready in the shop for over 30 days. they had there legal dept. call me and tell that it is not a lemon and i must keep this truck. i did not argue. but then out of the blue they agian saying i could come up there and pick out 1 of 2 2005 f150 that were more expensive and did not have options mine had. i would have to pay the cash difference up front to pick 1 up. i did not have that kind of cash so i stuck to my word that i dont want a nother ford truck.after this time no one else would discuss the matter with me they just hang up. now they sent a letter to say they selling my truck to pay for legal fees and repiars. please help me to deciced what action i shouldi take . ps i did not go to the hospital so layer do not want to help. *ak | |||
| 12/07/2004 | 2500 | 1 | 10/03/2003 |
| While consumer was driving 30-35 mph, another vehicle cut in front of consumer vehicle, consumer slammed on brakes and vehicle continued on , hitting the other vehicle on driver's front side. upon impact, neither frontal air bag deployed, and the abs failed to stop the vehicle. dealer and the manufacturer were not notified.*ak | |||
| 11/26/2004 | 1 | 06/03/2004 | |
| Consumer was pulling inside of the garage and vehicle suddenly accelerated. consumer applied the brakes and pedal went to the floor. then, vehicle crashed into the garage door. upon impact, both frontal air bag did not deploy. no injuries were reported. vehicle was towed to the dealer for inspection, and mechanic could not determine the cause of the collision. *ak.....the brakes did not stop vehicle, nd the air bags did not deploy. there were two children, 5 and 7 years in the back seat who could have been seriously hurt. if the vehicle had moved 3 inches to the right consumer would have gone through the garage door, where consumer's husband was working and could have been run over and seriously hurt. this happened again on christmas eve when the vehicle was parked on a city street in midway, ky. it was in park when consumer turned on the ignition and the accelerator went wide open. consumer put foot on the brakes and after a few seconds the accelerator went down to normal. *ak | |||
| 08/11/2004 | 6700 | 1 | |
| While driving 40 mph the vehicle was involved in a frontal impact that ripped the whole right side off. the driver side air bag did not deploy. the passenger side air bag was deactivated. the driver sustained left arm injuries. *jb | |||
| 01/30/2004 | 3 | ||
| While driving 35 mph in a parking lot the sun temporarily impaired the driver's vision. this condition caused the driver to hit a fence head on. both frontal air bags did not deploy. the driver sustained head and neck injuries and was transported by ambulance to the hospital. the vehicle was towed to the dealer for analysis. the vehicle was then taken to a body shop where both mechanics determined that the problem was due to air bag failure. the air bags should have deployed. *ak the clock spring busted and failed to release the air bags. the air bag sensors in the front failed to deploy the air bags. *sc *jb | |||
| 01/09/2004 | 3149 | 1 | 12/01/2003 |
| While driving 55 mph the consumer lost control of the vehicle and as a result had a head on collision with a guardrail. the consumer stated that neither of the frontal air bags deployed upon impact. the driver sustained injuries. please provide any additional information. *nm *mr | |||