Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
04V200000FORD MOTOR COMPANYfrom 07/18/2003 to 08/29/2003V (Vehicle)37105/06/2004MFRFORD MOTOR COMPANY04/26/200404/27/2004
Defect SummaryCertain pickup trucks may have a fuel tank with localized depressions in the fuel tank wall at the seam between top and bottom halves of the tank. if a depression is large enough, fuel may permeate the fuel tank wall resulting in a fuel odor, or the service engine soon indicator light in the instrument cluster may illuminate.
Consequence SummaryIf left uncorrected, a fuel leak could eventually develop.
Corrective SummaryDealers will replace the fuel tank on these vehicles. owner notification began on may 6, 2004. owners should contact ford at 1-800-248-0186.
NotesFord recall no. 04s14.customers can also contact the national highway traffic safety administration
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - MOUNTING
04V443000FORD MOTOR COMPANYfrom 03/04/2004 to 06/21/2004V (Vehicle)168909/17/2004MFRFORD MOTOR COMPANY09/13/200409/15/2004
Defect SummaryOn certain trucks equipped with 4.2l, 4.6l and 5.4l gasoline engines, the fuel tank may have a depression at the seam between the top and bottom halves of the tank. if a depression is large enough, fuel may permeate the fuel tank wall resulting in a fuel odor, illumination, of the service engine soon indicator light, or a fuel leak.
Consequence SummaryFuel leakage, in the presence of an ignition source, could result in a fire.
Corrective SummaryDealers will replace the fuel tank. the recall began september 17, 2004. owners should contact ford at 1-800-392-3673.
NotesFord recall no. 04s21.customers can also contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
02050303/21/20050556636417Guidance for cng tank inspection for vehicles produced after december 2, 1996. *tt update. *tt11/08/2002
FUEL SYSTEM, OTHER
1821710/01/200410010731Multiple vehicles - fuel level indication concerns - service tip. various models including 2005 super duty f-series, excursion, expedition, explorer, mountaineer and aviator. *tt12/07/2004
1731611/01/200310008166Fuel signal to instrument cluster service tip. *tt07/22/2004

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
FUEL SYSTEM, OTHER
PE08063FORD MOTOR COMPANY10/31/200802/27/2009CNG REGULATOR LEAK
 The agency has closed this investigation based on its review of complaint reports, discussions with complainants and field and technical data provided by ford.the subject vehicles are 1/2 ton pickup trucks and are natural gas vehicles (ngv) that are fueled by gasoline or compressed natural gas.the agency has received reports alleging improper operation of the natural gas fuel pressure regulator allowing release of excess amounts of natural gas into the engine compartment.ford reports that the regulator contains an over pressure relief valve that will vent natural gas should the pressure exceed a set threshold.the complaint reports and data reviewed by the agency indicate that an improperly operating pressure regulator can result in an overpressure condition and activate the regulator pressure relief valve.the released natural gas is directed through a vent hose that discharges the natural gas in the vicinity of the right front wheel house and away from the engine compartment's extremely hot areas/surfaces.owners are normally aware of this problem by the presence of an illuminated warning light inside the vehicle, odor of natural gas or the sound of venting gas.when the operator turns the engine off, the natural gas supply tank solenoid will close and the regulator will not release natural gas.at vehicle restart, the solenoid valve will remain closed to prevent leakage and the vehicle will only operate in the gasoline mode.a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.
FUEL SYSTEM, OTHER - DELIVERY
PE08063FORD MOTOR COMPANY10/31/200802/27/2009CNG REGULATOR LEAK
 The agency has closed this investigation based on its review of complaint reports, discussions with complainants and field and technical data provided by ford.the subject vehicles are 1/2 ton pickup trucks and are natural gas vehicles (ngv) that are fueled by gasoline or compressed natural gas.the agency has received reports alleging improper operation of the natural gas fuel pressure regulator allowing release of excess amounts of natural gas into the engine compartment.ford reports that the regulator contains an over pressure relief valve that will vent natural gas should the pressure exceed a set threshold.the complaint reports and data reviewed by the agency indicate that an improperly operating pressure regulator can result in an overpressure condition and activate the regulator pressure relief valve.the released natural gas is directed through a vent hose that discharges the natural gas in the vicinity of the right front wheel house and away from the engine compartment's extremely hot areas/surfaces.owners are normally aware of this problem by the presence of an illuminated warning light inside the vehicle, odor of natural gas or the sound of venting gas.when the operator turns the engine off, the natural gas supply tank solenoid will close and the regulator will not release natural gas.at vehicle restart, the solenoid valve will remain closed to prevent leakage and the vehicle will only operate in the gasoline mode.a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.
FUEL SYSTEM, OTHER - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS
PE08063FORD MOTOR COMPANY10/31/200802/27/2009CNG REGULATOR LEAK
 The agency has closed this investigation based on its review of complaint reports, discussions with complainants and field and technical data provided by ford.the subject vehicles are 1/2 ton pickup trucks and are natural gas vehicles (ngv) that are fueled by gasoline or compressed natural gas.the agency has received reports alleging improper operation of the natural gas fuel pressure regulator allowing release of excess amounts of natural gas into the engine compartment.ford reports that the regulator contains an over pressure relief valve that will vent natural gas should the pressure exceed a set threshold.the complaint reports and data reviewed by the agency indicate that an improperly operating pressure regulator can result in an overpressure condition and activate the regulator pressure relief valve.the released natural gas is directed through a vent hose that discharges the natural gas in the vicinity of the right front wheel house and away from the engine compartment's extremely hot areas/surfaces.owners are normally aware of this problem by the presence of an illuminated warning light inside the vehicle, odor of natural gas or the sound of venting gas.when the operator turns the engine off, the natural gas supply tank solenoid will close and the regulator will not release natural gas.at vehicle restart, the solenoid valve will remain closed to prevent leakage and the vehicle will only operate in the gasoline mode.a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.
FUEL SYSTEM, OTHER - FUEL INJECTION SYSTEM
PE08063FORD MOTOR COMPANY10/31/200802/27/2009CNG REGULATOR LEAK
 The agency has closed this investigation based on its review of complaint reports, discussions with complainants and field and technical data provided by ford.the subject vehicles are 1/2 ton pickup trucks and are natural gas vehicles (ngv) that are fueled by gasoline or compressed natural gas.the agency has received reports alleging improper operation of the natural gas fuel pressure regulator allowing release of excess amounts of natural gas into the engine compartment.ford reports that the regulator contains an over pressure relief valve that will vent natural gas should the pressure exceed a set threshold.the complaint reports and data reviewed by the agency indicate that an improperly operating pressure regulator can result in an overpressure condition and activate the regulator pressure relief valve.the released natural gas is directed through a vent hose that discharges the natural gas in the vicinity of the right front wheel house and away from the engine compartment's extremely hot areas/surfaces.owners are normally aware of this problem by the presence of an illuminated warning light inside the vehicle, odor of natural gas or the sound of venting gas.when the operator turns the engine off, the natural gas supply tank solenoid will close and the regulator will not release natural gas.at vehicle restart, the solenoid valve will remain closed to prevent leakage and the vehicle will only operate in the gasoline mode.a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.

Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, DIESEL
09/09/201086000
 2004 ford f150 supercrew drivers window regulator broken
05/30/20098005
 Tl*the contact owns 2004 ford f350. the vehicle shut down without warning while driving 40 mph. the vehicle was towed to a repair facility. the mechanic stated that the fuel injector control pressure sensor connector melted. the wires and the cps sensor were replaced. the fuel injector control module will also need to be replaced. the estimated cost for the repairs were $653.00. a report was filed with the manufacturer who stated that his vin was not included in recall 05v270000 electrical system: wiring. the vin was not available. the failure mileage was 8,005 and the current mileage was 14,589.
FUEL SYSTEM, GASOLINE
04/23/201180400
 I went to start the vehicle, hand slipped off of the key, the vehicle would crank but not turn over. tried to restart the vehicle numerous times. unplugged the battery, left it sit for 10-15 mins (thought it was the anti theft). later in the day a friend looked at it, troubleshot it as fuel pump- used owner manual to look at fuses, everything looked fine. concluded had to be with the fuel pump or sensor. had to have the vehicle towed to a garage, pulled the fuel pump sensor off, there was a giant whole in the outer layer and plastic was cracked. moisture fried the circuit board. the part is currently at vrtc. i am glad my vehicle was at home and not somewhere in a parking lot or far from home. no real signs of this happening prior to not starting.
10/31/201015000
 Tl-the contact owns a 2004 ford f150. while driving 35 mph there was a strong fuel odor around the vehicle. after inspecting the vehicle he noticed fuel on the ground. the fuel was leaking from the fuel tank and all around the area. the dealer was call who stated there are no recalls on the vehicle and he should bring it in for inspection. the manufacturer was not notified. the failure mileage was 15,000....mw
08/08/200966703
 Tl- the contact owned a 2004 ford f150. the contact stated that while parked in the driveway the vehicle caught fire and destroyed the vehicle. the garage on the house caught on fire as well as her commuter car. the fire department responded and put out the fire. ford motor company was contacted and they filed a claim 1496812899. there was a recall nhtsa campaign id number: 06e056000 fuel system, gasoline but her vin was not included in the recall. the failure mileage was approximately 77,603. rd
10/10/200417000
 Tl*the contact owns a 2004 ford f150. when the contact depressed the brake pedal, the vehicle would stall. the failure also occurred when turning the vehicle at less than 5 mph. the rpms would drop to zero before the vehicle stalled and jerked as if it were attempting to proceed forward. the dealer could not duplicate the failures. the contact discovered that by placing a higher grade of fuel into the vehicle, the failures would temporarily cease for a few months. the failure mileage was 17,000 and current mileage was 103,000.
05/14/200801
 I have three ford and hadn't been notice about any recall on my ford f150 2004 and 2007. *tr
01/17/200640000411/30/2004
 We have a ford f-150 2004 the truck is a little over a year old to us. the truck started cutting out when got hot. so we cared it up to the ford dealer for diagnostic where we was told that it was the fuel filter which was changed. well the truck counties to have this problem. and each time it gets worse it is causing more trouble with the vehicle. and on top of that the seat belts lock up once the truck is cranked. we have taken it in and it never got better. *nm
10/15/2005203/31/2004
 Dt: 2004 ford f150. the contact stated when turning on the air conditioner was unable to adjust it or turn it off. he stated none of the buttons worked for the air conditioner. this occurred for approximately 15 minutes. the air conditioner finally turned itself off when he turned his headlights on. the vehicle was taken to the dealership and they could not find anything wrong with the vehicle. this only happened the one time, on october 15, 2005. *ak updated 11/30/2005 - this problem occurred once more after oct 15 an hasn't been repaired. the sliding rear window does not work. the fuel gauge did not indicate the correct amount of fuel after the vehicle was filled up. *nm
08/15/200534000112/15/2003
 A chatter/ vibration in the rear- clutches in the rear were replaced. check engine light came on- replaced the fuel vapor management system. brake light on roof leaking- light was replaced. roof of truck rusting- nothing done. *jb
09/10/200510012/31/2004
 I have a 2004 f150 ext cab long bed 4x4 with less than 3/8 of a tank of gas my truck will not operate off road on hills and descents it starves for fuel cuts off and dies ii lose all power steering and brakes. i have the upgraded gas tank with 37.5 gal capacity. it even died on me on the interstate i-40 seven miles descent coming out of ashville. it nearly killed me losing controls of my vehicle. i thought i was going to have to hit one of the runoff sandtraps to stop my truck. it constantly leaves me stranded on jobsites just trying to park close to a house on a hill. the ford dealer (town and country charlotte nc) says my only cure is to keep more gas in it. i did not buy a 4x4 that i can not take off road purposely and would love to have it fixed. it is dangerous. i often drive as much as 80 miles at 13 mpg before the low fuel light ever comes on after it dies. when i fuel my truck when the light comes on i typically put 30 -31.5 gallons, that means at first failure on an incline i should have about 14 gallons of gas good for at least 100 miles. i work and hunt and camp out of my off road truck and it can not perform its duty with less than a 1/2 tank safely. *nm
10/08/20045290106/30/2004
 While applying the brakes coming to a red light at an intersection, all power was lost and driver unable to stop vehicle and crashed into a dump truck. no airbags were deployed, all power was lost. dealer checked vehicle and said that they could not find anything wrong with the vehicle. very disturbing failure because the dealer could not find anything wrong with the vehicle to fix and that this could happen again at any time.*ak
FUEL SYSTEM, GASOLINE - DELIVERY
04/01/200626500311/15/2003
 2004 ford f-150 fx4 stalls while driving; it is as if the gas pedal no longer works. had vehicle towed to dealership. they have had the vehicle for four days and state that they cannot find anything wrong with it. they state that the computer shows that it was run on lean fuel, however it had a full tank of gas. runs okay during test driving by dealership. however, stalling presents a safety concern. 8jb
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
04/15/20045000903/31/2004
 The emission light came on. the vehicle was taken to the dealer, and consumer was told that fuel pump was defective. the gauge went out of control. after filling the tank, the gauge read empty. *ak the brake light wiring was inoperative, alignment was out, the vehicle had stuck in park, the right passenger door was inoperative, the speedometer read wrong, and the vehicle would die out. *sc
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM
06/21/20042
 Vehicle was parked and consumer noticed fluid was leaking from underneath the vehicle. and a odor was coming in from the vents. consumer drove the vehicle to the dealer for inspection, and mechanic determined that o ring needed to be replaced inside of the engine. also, a second problem occurred. while applying the brakes pedal went to the floor,and the driver heard a squeaking noise. mechanic determined that the both front rotors needed to be replaced. *ak
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - INJECTORS
03/24/200768068111/15/2004
 Ford f-150 - 2004 v8 triton spark plug blew out. 68,086 miles. ruptured fuel injector spray bar. $3,186.00 in damages. *ak
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - MOUNTING
06/06/20111
 2004 ford f150. i have already filed a complaint. the consumer stated when he arrived at the dealer, to have the recall performed, the dealer informed him, there were no parts available. updated ivoq 06/30/11
FUEL SYSTEM, OTHER
07/25/2008190001
 Cng regulator leaking compressed natural gas into engine compartment. *tr
01/04/20081
 F-150 - 2004 ford. experiencing two mechanical issues. the most concerting is the fuel fumes/toxic smell that enters the cab. secondary is engine knock. the vehicle's warranty expires in approx. 5k miles. vehicle has been diagnosed and odor confirmed, however, no trouble code was given, therefore, ford dealership can't make repairs without approval of ford, who won't approve without valid trouble codes. the fumes are toxic and must be hazardous to the health of our family.*cn
01/01/2004104
 I just bought a brand new 2004 f150 4.6 l 4x4 super cab on january 31, 2004. upon acceleration there is a noticeable jingling/rattling noise coming from the engine area. i have taken the truck back to the dealership service department 4 times and have talked to fords customer service department numerous times. they claim this is normal vacuum resonance coming from the intake. in my opinion a brand new truck that rattles or jingles upon acceleration has a design defect or there is a defect with my truck. in either case ford ought to fix it. fords position is that this is my problem not their problem. *cb
FUEL SYSTEM, OTHER - DELIVERY - FUEL PUMP
09/14/20042000307/14/2004
 The computer processor will not retain any information, causing the vehicle to shutdown completely. the consumer took vehicle to the dealer, and it remained there for 21 days while this problem was being repaired. the repairs were done and the consumer received the vehicle back, but the problem recurred. *ak the vehicle broke down while in motion. after the second time the fuel pump was replaced it broke down again. *sc
FUEL SYSTEM, OTHER - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS
05/28/20041505/28/2004
 Tailgate straps are the same length, but when you put pressure on the tailgate, only the lh tailgate strap supports the tailgate. the truck has vibration and steering wheel nibble problems. they have balanced the tires 4 times, replaced the tires. the fse from ford took the vehicle for a ride and said it needs a new driveshaft. the brake dust is a big problem. you need to wash the wheels daily. ford now has updated pads. i hope they replace them under warranty. two of the rotors are also grooved. the truck has 3000 miles on it. it has been in 5+ times now! the ac unit only had 22 ounces of fliud in it. it is supposed to have 30+. my air was verified to be 8-10 degrees warmer than spec. the gas door (spring) broke. the paint on the hood is flawed. it didn't get fully sprayed on the right front of the hood. both sides of the rear diff. are wet. something is leaking. the seatbelt stitching is coming apart.*ak
FUEL SYSTEM, OTHER - FUEL INJECTION SYSTEM
11/24/2004146701203/13/2004
 This will be the third time advising nhtsa and ford concerning the same problems stated before.those are the the rear end shuddering upon acceleration,the whining noise from the rear end, the automatic transmission slippage, the whining noise from the power steering unit and last but not least the brakes constant squealing.i have gone to three different ford service centers in three differeent states.ny,nj,nc.of all the dealerships svc centers mahwah ford in nj spent the most time investigating these problems.shultz ford ny and cella ford nc forget them (no help what so ever just a bunch of lame people with lame excuses)total visits 6 and nothing has been replaced even upon my insistance. i owned a 1998 f-150(best truck to date) i'm sorry that i traded it in for this 2004 bucket of bolts. *ak
09/12/2004700808/31/2004
 I purchased this vehicle aug. 31,2004. at approximately 700 miles the vehicle was returned to the dealer for vibration in the steering wheel and tires. after multiple attempts to repair the problem no solution has been found. i have been informed by the dealer that ford is aware of this problem and is working on it but at this the vehicle can not be repaired. the engine has a rough idle when hot, or sitting at a stop light, this roughness transfers to the transmission when driving. the dealer states ford will not allow repairs to be made for this problem at this time. i am very dissatisfied with this product and the manufacturers response.*ak
FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM
04/15/20045000903/31/2004
 The emission light came on. the vehicle was taken to the dealer, and consumer was told that fuel pump was defective. the gauge went out of control. after filling the tank, the gauge read empty. *ak the brake light wiring was inoperative, alignment was out, the vehicle had stuck in park, the right passenger door was inoperative, the speedometer read wrong, and the vehicle would die out. *sc
FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY
10/09/2002683001
 While the truck was parked at campsite, about midnight, consumer was awakened to find the truck on fire. consumer and others at the campsite extinguished the fire. had truck towed to an automobile clinic, and was informed the fire started from the fuel tank. then, consumer received a recall notice for the same problem.*ak