Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE
04B2312/07/200510012943An aluminum-backed butyl pad may have been added to the inside surface of the right hand side box outer panel in front of the tail lamp. customer satisfaction program 04b23. butyl pad removal. *tt supplement #1. *tt supplement #2.04/04/2005
1815809/01/200410011338Water leak from high mount stop lamp. *tt01/18/2005
STRUCTURE - BODY
0425112/27/200410014165Aluminum corrosion - service tip. *tt04/28/2005
04212011/01/200410013392Water leak at passenger side lower a pillar. *eh04/18/2005
1827811/01/200410013421Paint bubbling on passenger side of pickup bed. *eh04/18/2005
0323511/24/200310008154Bed extender component replacement service tip. *tt07/22/2004
1730910/01/200310004950Whistling noise from front of vehicle above 50 mph. *tt01/21/2004
STRUCTURE - BODY - DOOR
0320410/13/200310004887Unable to open the door with the inside door handle condition, although the exterior handle works properly. *tt01/14/2004
1716109/01/200310004055Inside door handle inoperative. *tt11/17/2003
STRUCTURE - BODY - HOOD
0418801/01/200410013111Hood flutter at highway speeds. *tt04/07/2005
STRUCTURE - BODY - HOOD - HINGE AND ATTACHMENTS
0201200402/01/200410007260Some lund international brand hood shields may contribute excessive noise and on occasion, unacceptable hood vibrations.06/07/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
10/30/200575110/29/2005
 Dt*: the contact stated that the speedometer and gauges from the dashboard panel are unreadable during the day. the dashboard background is black with red needles and numbers. the dealer determined that the panel could not be changed.*ak the consumer stated he must use a flash light to see how fast he is going, or to read any other gauges. updated 07/25/06. *jb
02/13/2006610/11/2004
 2004 f150 right fog light replaced, front kick panel cracked and loose. *ts ***nar*** the floor trim on the passenger side came apart. the vehicle would not start. the check engine light illuminated. the oil pressure read zero. the temperature gauge failed. *nm
10/07/200525002010/17/2004
 Rear window seal is loose and window rattles inside of mounting area indicating an insufficient mount to retain window in mounting area. *nm
03/07/2004101/18/2004
 My truck has a problem with the bed jumping up and down as it goes down the road. this is very dangerous when you going around a corner. i have brought this problem up to the dealer several times, and they told me that the was the way the vehicle was suppose to perform. no, it was not right for a vehicle to perform this way. *ak
12/30/20041800111/30/2004
 I bought my ford f150 4x4 flareside 2004 last november 30,2004. drove it home,notice a strong vibration in the steering wheel and shaking of the whole truck at speed between 35-65 miles. i told the service manager about the problem who told me that they cannot do anything about it until they hear anything from ford headquarters. at 1800 miles, my truck shakes so bad that i felt like something massaging my calf muscles and my back, worse at speed of 55-65 mph. i have to either slow down or speed up to 70-75 mph to remedied the shaking. i have called ford customer service 3x and also been to the dealership for tire rotation and balance, then road force tire balance and then installation of a dampner. it did not worked! i called the dealership again 1/11/05. they cannot gave me a good way to fix the said problem. this is causing a lot of discomfort on my daily hour drive to work and anxiety of how safe am i on continuing to drive this build tough vehicle as advertised. i am planning to file a lemon to get my money back. dispute settlement board is out of the option. *jb
01/01/200515105/01/2004
 I currently own a 2004 f150 fx4 supercrew. the truck has a bad vibration between (60-65 mph) which in turn causes the bed to shake. the dealership balanced the tires and replaced the driveshaft, and now they are ordering a counter balance which will be installed under the right rear of the truck. the dealer is also looking into the possibility of a problem with the goodyear wrangler tires which have 1 ply of nylon in the tread--the tires seem to be real bad in cold weather. i voiced my concerns about the bed shaking and how you can take your fist and hit the rear bumper of the truck and the bed will shake repeatedly. according to a ford technician--this is a characteristic of this truck. this characteristic makes this vehicle unstable on rough roads. personally i believe ford should save its name and correct the problem. i am still working with my dealer, but things are not looking good. *jb
12/18/200450112/18/2004
 Purchased 04 ford f150 fx4 4x4 12/18/04. since purchase, along with two other new test driven equivalents, noticed excessive wind noise at 40 mph. best way to describe this is it sounds similar to the heat/cool fan at high (e.g. setting 4) speed. it is loud and very irretating. for the problem to be resolved, it would be the same as when you turn off the heat/cool fan at high. note: the heat/cool analogy is for comparison purposes only, it has nothing to do with it. numerous other 'complaints' have been logged on ford truck enthusiasts web site so i am not alone. it doesn't sound like engine noise, more like wind/air entering the engine and making it's way into the cab somewhere in the front/bottom of the dash is my best guess. it doesn't appear to be a leak in the windshield anywhere, but then again, based on one person on the ford truck enthusiasts thread had the problem fixed at a dealer via a third party auto glass person sealing up the top of the window. the exact solution is sketchy but it's the only resolution i've seen. in fact, that person gave the dealer contact information if one has questions: len - the service managerat at woody sander ford, cincinnati, oh (513)541-5586. i absolute hate wind noise and it is significant and thus a solution to this problem must be made by ford! i'll be doing much more investigation... at this time, i felt it necessary to file a complaint since one does not yet exist. i decided to purchase the vehicle none-the-less figuring the fix cannot be that difficult and i liked the truck outside of that one problem.*ak
11/30/2004200110/02/2004
 2004 ford f150 2x4 regular cab flairside evere vibration at speeds between 45 and 55 mph. seems to be in rear end of vehicle. dealership (marshal mize ford chattanooga, tn) states they cannot find problem but there is a problem according to ford engineering tsb 40303. service manager stated he heard of some vibration issues. ford needs a recall.*ak
09/21/200470108/14/2004
 I have owned my 2004 f-150 supercab 4x4 lariat for approximately 5 weeks. the vehicle had a very bad shake in the rear end at approximately 59 miles an hour. dealer installed a dampner, which was supposed to correct the problem. installation of the dampner only relocated the vibration to 54-55 miles an hour. at times, the vibration is so bad, i must slow down or speed up so i can see out of the rear view mirror. the dealership and the ford regional service technician have told me that the new model of f-150 has a much stiffer frame and that is the cause of the vibration. they go on to say that this ride vibration is normal throughout the entire line of the f-150s. when it rains and the vehicle is hopping up and down in the rear, i am honestly afraid that if i hydroplane the least amount, i will lose control of the truck and have an accident. i have asked repeatedly for this problem to be resolved, but they say they have done all they can and that this is the normal ride og the vehicle. i just don't believe it.*ak
05/11/200415405/11/2004
 Test drove new f-150 super-crew-cab 4x2, at 60 mph experienced a terrilbe shimmy in steering wheel and bad vibration from left rear of truck. returned truck to lot and test drove new f-150 super-crew-cab 4x4, experienced the same problem at 30 mph and 60 mph. bought 4x4, salesman said the truck most likely needed wheel ballancing, or it was out of round. we made an appointment for two days later to address the shimmy/vibration problem.the mechanic had the truck on lift for twenty minutes. result, dealer has to order a part for a service bulletin that requires a vibration dampening device to be installed. this is interesting, ther is a whole lot of new f-150 trucks at this dealership. i drove two and both had same problem. they (ford), have a known service bulletin for this problem and yet as plentiful as this problem is on the lot they have to order the part, again for a know problem documentd by their bulletin that this part is required and they don't have it in stock to fix my truck or the other one i test drove on their lot or the next one and so-on and so-on.....after reading all of these complaints there had better be a fix for this or i will surely deliver my $40,000 worth of inquiries and advertisements. motor trend truck of the year...or not!!! *ak
12/04/2003324111/26/2003
 While driving with the rear window open, the vehicle vibrated. the driver took the vehicle to the dealer for analysis. *ph extreme vibration of the cab was encountered upon leaving either or both rear door windows below 30%while driving above 35 mph. the vibration increased when the speed increased and was most prevalent above 50 mph. the vibration seemd to be caused by air pressure entering the vehicle. *cb *jb
STRUCTURE - BODY
06/17/2009600001
 The paint on my 2004 ford f150 is bubbling and rusting on the rear quarter panel and ford refuses to fix it despite the fact that its a known issue. *tr
06/27/200755000202/17/2005
 I was driving a 2004 ford 150 pickup south on interstate 29 near glenwood iowa when the steering wheel began to vibrate. i tried to pull to the right to see what was causing it when the right front tire seemed to explode. i was able to pull off the highway to the right without losing control of the truck and got out to see what had happened. i found the right front passenger tire still inflated but without any tread on the tire. i also found half the running board was missing, and a small dent in the door just above where the running board used to be. i called a tow truck and had the vehicle towed to tincher ford in glenwood iowa and had the tire replaced. this cost wa s$157.00. i still did not know what it was going to cost to replace the running board. the mechanic mentioned he had never seen the tread on a tire separate the way this one did. i kept the old tire and replaced it with the exact same brand, a general ameritrac tr p255/70 r17. i am nervous about driving on these tires now with the fear of this reoccuring. i just heard there has been a series of accidents and even deaths caused by this tire. i would also like to recover the cost of the repairs to my pickup and tires.*ak
05/18/20041
 The consumer owns a new 2004 ford f-150. the consumer noticed that the odometer, tripometer, outside temperature gauge and compass were moved to a small panel inside the speedometer window. on the previous model the gauges were visible. on this model the gauges can only be seen at night or on dark days. on bright days it's very difficult to read the displays. dealership was notified, but did not resolve the problem. *ak *nm
STRUCTURE - BODY - BUMPERS
09/01/20041
 The bumper rusted from the inside. consumer was concerned that this could be serious problem. took vehicle to the dealer, and was told this was a normal thing, the bumper rusting through from the inside.*ak
STRUCTURE - BODY - DOOR
04/15/20045000903/31/2004
 The emission light came on. the vehicle was taken to the dealer, and consumer was told that fuel pump was defective. the gauge went out of control. after filling the tank, the gauge read empty. *ak the brake light wiring was inoperative, alignment was out, the vehicle had stuck in park, the right passenger door was inoperative, the speedometer read wrong, and the vehicle would die out. *sc
STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS
02/02/20081
 Finger crushed under drivers door handle. the lever that opens the rear door of the 2004 - f150 while trying to open it from the inside passenger seat. surgery needed to place tip of finger bone back into place. *tr
11/30/20040111/05/2004
 Dear sir/madam i own a 2004 f150 super cab pickup truck with 4 doors, i am having a problem with the door ajar light. when the rear door is ajar the front door will latch to the rear door, which satisfies the door ajar safety light, but the front and rear door are not safely latched. i am a large man so my seat is as far back as it could go and the back is slightly reclined, when i get in and out of the vehicle my shoulder hits the rear door handle that protrudes into the drivers seat and at times will slightly open the door. i won't realize that i am driving with the door unsafely latched and have no idea that the door is ajar until i hit a bump large enough to rattle the door. my question is, is it safe to drive the vehicle with the front and rear doors ajar and in an ahead on collision will this area be compromised, thus would the crumple zone be affected drastically and would the stability of the vehicle be compromised? also is it safe in a side collision? i feel that this is a major safety concern and should be addressed immediately. i took the truck in for service at fullerton ford in somerville nj the said that ford said that this is normal and i called ford company they said this is normal and that i had no recourse with them. if i would have known that this was inherent to the f150 super cab i would not have purchased this model, i was told the f150 crew cab has this safety device installed thus the safety problem was addressed in this model but not the super cab. was this safety concern overlooked or knowingly omitted from the design? *jb
STRUCTURE - BODY - HOOD
02/01/2008112/15/2007
 I purchased a 2004 ford f150 supercrew fx4 in december of 2007. since owning the vehicle i have found that the hood shakes violently on the freeway at speeds of over 50 mph, often scaring each individual in the truck. i have noticed a loud irritating noise coming from the windshield area, unable to pin point exactly what is causing it., also causing me to be a little nervous that one day it will come flying in at me. these are the two major problems with the vehicle, the minor issue is the 12v outlet not working at all. i have taken the vehicle back to the dealership several times in an attempt to have these issues looked into. my last visit to the dealership resulted in them keeping the truck and supplying us with a rental while they looked into the issues and resolved them. since having the truck back the windshield or whatever is causing the irritating noise has only gotten louder, there is no difference concerning the hoods violent shaking, and the 12v outlet still does not work. i've come to the conclusion that going to the dealership is a waste of time and energy only causing more stress to my life with higher insecurities concerning my truck. i really would like to find as much information concerning the hood and windshield issues so i can ensure my safety and those of whom are riding with me. this truck is a nice truck, my dream truck, and all i want is to make sure that i'm safe while i'm driving it. *tr
03/20/20050102/23/2005
 Poor paint from factory, runs in clear coat. they only wanted to repaint it and the shop they wantd to use was not even a ford shop. 2004 f-150. joplin ford lincoln mercury was the dealer.
04/01/200512700304/01/2004
 2004 ford f150 problems with upper ball joint assembly as well as tire wear.*mr the upper joint was the cause of the tire wear on one tire. the consumer stated since he purchased the vehicle it exhibited a rattle noise, the side view mirror had to be replaced because it was vibrating so badly, the hood had to be reinforced so it would not flutter at highway speeds. the vehicle needed a new transmission. *jb
05/28/20041505/28/2004
 Tailgate straps are the same length, but when you put pressure on the tailgate, only the lh tailgate strap supports the tailgate. the truck has vibration and steering wheel nibble problems. they have balanced the tires 4 times, replaced the tires. the fse from ford took the vehicle for a ride and said it needs a new driveshaft. the brake dust is a big problem. you need to wash the wheels daily. ford now has updated pads. i hope they replace them under warranty. two of the rotors are also grooved. the truck has 3000 miles on it. it has been in 5+ times now! the ac unit only had 22 ounces of fliud in it. it is supposed to have 30+. my air was verified to be 8-10 degrees warmer than spec. the gas door (spring) broke. the paint on the hood is flawed. it didn't get fully sprayed on the right front of the hood. both sides of the rear diff. are wet. something is leaking. the seatbelt stitching is coming apart.*ak
STRUCTURE - BODY - HOOD - HINGE AND ATTACHMENTS
09/25/200425107/20/2004
 Hood appears to be loose enough to fly off vehicle at highway speeds. weak hinges. steering wheel vibration/nibble at any speed. *jb
STRUCTURE - BODY - TAILGATE
09/21/20047500208/28/2004
 While driving my 2004 ford f-150 crew cab with the tailgate down @ 10mph i went over a small speed bump. the tailgate seperated from the truck. when i went to ford dealer they said, yeah, it shouldn't come off that easy but they refuse to repair the vehicle. the dealer said to hold on because he felt he would see alot of this. the gate is spring loaded making it bounce when it is down. *ak
STRUCTURE - BODY - TAILGATE - HINGE AND ATTACHMENTS
10/25/2004109/01/2004
 Tailgate cables do not support evenly, one cable appears longer than the other but it is not. *bf *tc
01/22/200474911
 While loading the vehicle tailgate fell off. *ak
STRUCTURE - FRAME AND MEMBERS
08/26/201049651
 Front passenger side window suddenlty dropped for no reason
11/10/20041000108/18/2004
 Had horrible vibration at highway speeds,after 6 or so visits they replaced the driveshaft. now at idle warm or cold i have a constant shutter,and now a steering wheel nibble has developed. completely dissappointed in this truck.this was my first new vehicle,a shame it turned out like this!*ak
10/25/20032010/01/2003
 Purchased '04 f-150 in october or '03. at speeds, the vibration was so bad that my hands shook on the wheel, and i could see the hood moving. two trips to the dealer to change tires and balance, etc. did nothing, then a particular mechanic got on it and found out about the damper fix. he installed it and there is great improvement. i am amazed that the truck continues to be sold with no effort to correct the vibration problems, particularly when the advertising continues to say that it is such a remarkable vehicle. i also had a sidewall blow out and it was tough to find replacement general tire in the correct size. my complaint isn't the dealer, its the designers. i'll be interested to see if changes are made in the 2005.*ak
112/23/2003
 The consumer stated the manufacturer installed a thin metal cooling coil on the front frame member, which was 13 inches from the ground. this coil could be damaged if the truck goes throw a puddle,which would result in steering failure. *jb