Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| TIRES | |||||
| 04L24 | 12/01/2004 | 10014707 | Label program 04l24. tire warranty coverage change. *tt | 05/05/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 02/01/2011 | 80000 | ||
| Tl*the contact owns a 2004 ford f150 equipped with cooper discoverer atr tires, tire size 265-70-17. the contact stated that the front passenger and driver side tires exhibited excessive cracks and were dry rotted. the vehicle was taken to an independent tire center where they refused to provide a refund for the defective tires. the tires were not replaced. the failure mileage was 80,000. the vin and dot numbers were unavailable. | |||
| 02/01/2011 | 80000 | ||
| Tl-the contact owns a 2004 ford f150 equipped with cooper discoverer atr tires, tire size 265-70-17 and the dot number was unavailable. the contact stated that the front passenger and driver side tires exhibited excessive cracks and dry rotted. the vehicle was taken to an independent tire center and they refused to provide a refund for the defective tires. the tires had not been replaced. the failure mileage was 80,000. the vin was unavailable. js | |||
| 03/10/2005 | 25 | 1 | 03/05/2005 |
| 2004 ford f150 has tire nibble between 50 and 57 mph and vibration at 45 mph. several trips to the ford dealership did not fix the problem. they replaced 3 rims and 3 tires (contrack). still did not fix the problem. i placed the spare tire on passenger front due to a flat and it reduced the nibble and vibration by half. i purchased 4 new 20 inch cooper tires and 4 new rims and vibration is 95% gone and slight nibble after 10,000 miles. i will have tires rebalanced and alignment checked and plan the have rear lowered by 2 inches. a friend had the rear lowered by 2 inches on his 2004 f150 and helped with stability and vibration. *nm | |||
| 05/04/2004 | 6000 | 1 | 02/15/2003 |
| Dt*: the contact stated while driving the vehicle 70mph it started to vibrate. the vehicle was taken to a tire dealership to have the vehicle inspected. the mechanic found the problem to be in the tires, there was unusual wear on the tires and severe rounding. therefore, the tires were rotated. the vehicle was driven for three months before the vibration was felt again. the vehicle was taken back to the tire repair shop and all four tires were replaced. once again after driving the vehicle for a short period of time the problem began with the vibration. the vehicle was taken back for inspection, the mechanic found severe rounding of the tires. all four tires were replaced again. the tires on the vehicle have been replaced a total of three times. the manufacturer has been alerted. | |||
| 12/30/2005 | 3 | ||
| We have had problems with the general ameritrac tr p255/70r17 tires on our truck. within the last 3 months we have had to replace 3 tires, they are very easily punctured. we have not done out of the ordinary driving. it is normal ground and normal driving. when the tires go flat, the puncture sites are too big to plug. our mini van tires hold up much better than these truck tires. is anyone else having this problem? the truck and tires are only a year old and the tread is still good. *nm | |||
| 09/01/2004 | 1 | 09/01/2004 | |
| Dt: the contact owns a 2004 ford f150 super cab. the contact complained about steering problems. took vehicle to the dealership several times, and they have been unable to correct the problem. vehicle will shimmied while going down the road, they replaced the rack and pinion and it helped some. the tires have been changed, realigned, and balanced, and nothing helped. he did know of other people that also had this problem. a friend said that they knew over 500 reports on a website of these problems as well. this problem has been occurring since the vehicle was purchased in september 2004. *ak *nm | |||
| 06/15/2004 | 1 | ||
| Every time you reach the speed between 65- 70 mph the vehicle / steering wheel shakes as if the tires are not balanced. i had them balanced 3 times already and it still does the same. rear end of vehicle throws to l/r when going over bumps. i've test driven other makes and there isn't a problem going over the same bumps. *jb | |||
| 06/15/2005 | 10000 | 4 | 11/13/2004 |
| Dt: the vehicle has been to the dealer 3 times. they didn't know what was wrong with it. there was bad vibration ,like a tie rod end going bad or the wheel coming off. they replaced all the tires , and put a new rim on the passenger's side, and put in a new driveshaft. this started around june 15, 2005. the vehicle was going back to the dealers for the fourth time. haven't contacted the manufacturer but got information on the lemon law. *ak *nm | |||
| 06/15/2005 | 10000 | 4 | 11/13/2004 |
| Dt: the vehicle has been to the dealer 3 times. they didn't know what wrong with it. there was bad vibration , felt like a tie rod end or wheel was going to come off. they replaced all the tires, put a new rim on it, and put in a new drive shaft . this started around june 15, 2005. the vehicle was taken back to the dealers today for the fourth time. haven't contacted the manufacturer but have checked the information for the lemon law. *ak | |||
| 02/04/2005 | 25909 | 6 | 03/16/2004 |
| Vibration problem started at 26k. had vehicle into dealer 5 times. road force balance didn't resolve problem. told i needed new tires which i bought at 30k, but didn't totally eliminate vibration. ford corp. nor several dealers are interested in resolving. next step lemon law arbitration. *nm | |||
| 07/15/2005 | 21000 | 1 | 02/15/2005 |
| Rear brakes applied without prompting truck vibrated wildly causing loss of control. result right rear emergency brake cable detached from seat, rear brakes burnt down to 33 mm. brake rotors out of true. tires wearing irregularly. *nm | |||
| 04/23/2005 | |||
| The front steering on my 2004 ford f-150 truck will start to wobble after slowing down from highway travel. it acts like the wheels are out of balance. however, i just had the tires rotated and balanced because of this, but it did not help. the vehicle has 23,000 miles. another person i know is experiencing the same problems with his 2004 ford f-150 with 17,000 miles. *jb | |||
| 10/21/2004 | 1 | 10/14/2004 | |
| While driving the consumer felt vibrations coming from the front and rear of the vehicle. *nm in the first week of driving the vehicle the consumer detected a vibration in the front and rear of the vehicle. all four tires wore out around the outer edges. the consumer paid cash for a new vehicle and expected new tires. the consumer was refused a new set of tires. *tc *jb | |||
| 12/24/2004 | 9800 | 1 | 03/01/2004 |
| While driving at highway speed my left front tire came off. the tires were rotated and torqued 5,000 miles ago. the truck was towed to a ford dealer who dismissed us and told us that its our problem because we rotated and torqued the wheels. i talked to a relative who is an asst. plant mgr. for ford and he said that this happens quite often and that there might be some issues with the material that is used as the final coating on these stems and nuts which cause theme to come loose. we declined to have the dealership fix the truck and took it elsewhere for a second opinion. the dealership wanted to charge approximately $1,700 to fix the problem. the second opinion told us that only a few things needed to be repaired. stems and bolts were replaced and the rest of the wheels were checked for $211.00! pleases check into this for me. i wouldn't ask for your help if i really felt that this was our problem. thank you, nancy jowiski *jb | |||
| 01/01/2005 | 15 | 1 | 05/01/2004 |
| I currently own a 2004 f150 fx4 supercrew. the truck has a bad vibration between (60-65 mph) which in turn causes the bed to shake. the dealership balanced the tires and replaced the driveshaft, and now they are ordering a counter balance which will be installed under the right rear of the truck. the dealer is also looking into the possibility of a problem with the goodyear wrangler tires which have 1 ply of nylon in the tread--the tires seem to be real bad in cold weather. i voiced my concerns about the bed shaking and how you can take your fist and hit the rear bumper of the truck and the bed will shake repeatedly. according to a ford technician--this is a characteristic of this truck. this characteristic makes this vehicle unstable on rough roads. personally i believe ford should save its name and correct the problem. i am still working with my dealer, but things are not looking good. *jb | |||
| 10/06/2004 | 700 | 3 | 10/06/2004 |
| Vibrations throughout the chassis at speeds between 50-60 mph. vehicle is at dealership for 3rd time for same problem. so far just road force balance of tires, and both front tires replaced. problem first noticed with less than 700 miles on vehicle, the day after delivery of vehicle.ui*ak | |||
| 10/15/2004 | 3 | 09/21/2004 | |
| Twice the engine has gone into fail-safe or limp mode; diagnosed as a computer glitch on a brand new 2004, less than 700 miles, ford f150 pu; once entering the highway; once entering an intersection. when this happens, there is enough power to get you off of the road. stopping the truck, cutting it off and back on allowed for normal use. also excessive vibration checked 3 times, was told under investigation; no fix yet. 3 out of 4 new tires were replaced during diagnostics stating that they had flat spots on them.*ak | |||
| 08/19/2004 | 2000 | 1 | 07/31/2004 |
| I have a 2004 f150 and am having the same problem as most others here. i have a bad vibration that was starting at 42 mph and is now happening at all speeds all the time. the dealer has rebalanced the tires, put on a vibration damper and also has replaced all 4 tires and wheels as a set all to no avail. the dealer i bought the truck from has been going out of their way to try to help me, but like me they are getting very frustrated as ford is not doing much if anything to try to fix it. i am now going to be seeing a ford engineer on sept 20th about the problem. so far nothing has been done to fix it. fords engineer says it is a characteristic of the tires and that i should live with it. i don't think so. i have been to my dealer 5 times for this problem.*ak | |||
| 07/14/2004 | 2 | 06/25/2004 | |
| Severe steering wheel shake at 50 mph plus. roush tejon f150 supercrew. 20 roush wheels with 20 bfg all terrain ta tires. dealer has tried to balance 2 times. ntb cannot balance. local shop at my expense cannot balance. dealer is not test driving to verify repair is correct and complete.*ak | |||
| 05/28/2004 | 1 | 5 | 05/28/2004 |
| Tailgate straps are the same length, but when you put pressure on the tailgate, only the lh tailgate strap supports the tailgate. the truck has vibration and steering wheel nibble problems. they have balanced the tires 4 times, replaced the tires. the fse from ford took the vehicle for a ride and said it needs a new driveshaft. the brake dust is a big problem. you need to wash the wheels daily. ford now has updated pads. i hope they replace them under warranty. two of the rotors are also grooved. the truck has 3000 miles on it. it has been in 5+ times now! the ac unit only had 22 ounces of fliud in it. it is supposed to have 30+. my air was verified to be 8-10 degrees warmer than spec. the gas door (spring) broke. the paint on the hood is flawed. it didn't get fully sprayed on the right front of the hood. both sides of the rear diff. are wet. something is leaking. the seatbelt stitching is coming apart.*ak | |||
| 06/02/2004 | 9000 | 1 | |
| While performing schedule maintenance service, the dealership noticed that the front tires were wearing prematurely in the center, and rotated them. the tires wear is inconsistent with the air pressure. *ak | |||
| 12/20/2003 | 0 | 1 | 12/20/2003 |
| Dealership indicated that the tires were improperly made from the factory which did not allow them to be balanced, and they shimmied while driving.*ak | |||
| 12/06/2004 | 0 | 1 | 11/27/2004 |
| I purchased a 2004 ford 150 4 wheel drive crewcab. living in oregon we have snow during the winter. when i attempted to purchase chains for this vehicle i was told they would not fit. when i contacted fords customer relations i was told i should have read page 276 of the owners manuel prior to purchase so i know own a $41,000 4 wheel vehicle that can not be driven in the snow. fords attitude was so what! *ak | |||
| TIRES - BEAD | |||
| 01/22/2007 | 32000 | 2 | 07/08/2004 |
| Tl* - the contact owns a 2004 ford f150. the vehicle was in the repair shop for a slow leak on the front passenger side tire so the mechanic plugged the tire. while mounting the tire to the vehicle it exploded. the explosion was caused by separation of the tire beads. the mechanic mounted the spare tire. after driving ten miles the spare tire blew also due to tire bead separation. the tire beads were completely severed in both failures. the failed tire brand is hankook dynapro, size, p235/75r17. the contact was driving 5 mph when the spare tire failed. *ak updated 2/22/2007 - *nm updated *jb updated 04/16/07*tr | |||
| TIRES - SIDEWALL | |||
| 03/26/2007 | 42640 | 1 | 11/14/2004 |
| First - tire not listed on this complaint form - continental contitrac owl p255/65r17. driving 60mph on 2-lane hwy - saw smoke & then front right tire popped. truck pulled hard to right. luckily there wasn't a ditch or barrier because truck probably would have rolled with possible injuries. contacted ford dealer because i had purchased tire warranty when truck (f150) was purchased new in nov 2004. they said there was no recall on my year truck/tire p255/65r17 contitrac. they said they would have to call insurer of warranty to see if covered. 3/4 of sidewall blew out! i will be going to ford dealer 3/28/07. *jb | |||
| 11/29/2006 | 25835 | 1 | 10/01/2005 |
| Dt*: the contact stated while driving 55 mph on the highway, the left front driver side tire sidewall separated without warning. there were no obvious road hazards present. the contact replaced the tire with a spare. the dealer and manufacturer were not alerted. the tire was a hankook, size dynapro as p235/70r17, and dot number of t79cp. *ak | |||
| 02/23/2005 | 4464 | 1 | |
| The tires are wearing uneven on the front treads. consumer stated that he checked the weight of the truck for the weight required for tires and they did not match. manufacturer stated they were aware of the problem, however, no response from the manufacturer on the tire replacement.*ak | |||
| 07/04/2004 | 9680 | 1 | 02/05/2004 |
| Driving on the freeway (approx. 65 - 70 mph) and the right passenger tire blew out on the sidewall. my 2004 f-150 only has 9700 miles on it to date. unfortunately, there were no corrective actions taken to correct the failure. the dealership as well as other tire stores, did not carry this particular tire (255x65xr17). ford leaves you with no other alternative except to purchase all new wheels and tires. *jb | |||
| 05/23/2004 | 10500 | 2 | 01/02/2004 |
| Tire failure due to impact while driving on dirt road. tire sidewall shredded, but truck was stopped safely. this is my second tire failure in 6 weeks, and replacements in this tire size are not readily available. i've been w/out a spare for about 10 days now.*ak | |||
| 05/01/2004 | 1 | ||
| The following letter was sent to ford motor company: may 1, 2004 ford motor company customer relations center p.o. box 6248 dearborn, mi 48126 good afternoon. the purpose of this letter is to alert you of a possible problem with hankook tires. i purchased and took delivery of a 2004 f-150 vin#1ftrx14w64nb30350 on february 20, 2004. this vehicle came equipped with hankook tires. yesterday, april, 31st 2004 while driving the right rear tire split from the rim to the tread after 5,000 miles of highway driving. i am not an expert but i see no sidewall damage that could have caused this failure. i suspect this is simply a badly defective tire. i have started the process of getting a new tire under the limited warranty offered by hankook. i have contacted hankooks corporate headquarters in rancho cucamonga, california. i have alerted my local ford dealer, heritage ford in loveland, colorado but hanook has given me a ford hotline number which i was advised to pass on to the dealer as a first step. i will do that first thing on monday may3rd. if ford would like to inspect the tire please let me know promptly. i suspect i will be sent to a local hankook tire dealer for adjustment and they most likely will keep the damaged tire. regards, no injury or vehicle damage occured. the manufacturer has refused to replace the tire saying that failure involved a road hazard. i don't believe that to be the case. i have the tire and would be happy to turn it over to you for examination. roger hughes. *ak | |||
| TIRES - TREAD/BELT | |||
| 06/27/2007 | 55000 | 2 | 02/17/2005 |
| I was driving a 2004 ford 150 pickup south on interstate 29 near glenwood iowa when the steering wheel began to vibrate. i tried to pull to the right to see what was causing it when the right front tire seemed to explode. i was able to pull off the highway to the right without losing control of the truck and got out to see what had happened. i found the right front passenger tire still inflated but without any tread on the tire. i also found half the running board was missing, and a small dent in the door just above where the running board used to be. i called a tow truck and had the vehicle towed to tincher ford in glenwood iowa and had the tire replaced. this cost wa s$157.00. i still did not know what it was going to cost to replace the running board. the mechanic mentioned he had never seen the tread on a tire separate the way this one did. i kept the old tire and replaced it with the exact same brand, a general ameritrac tr p255/70 r17. i am nervous about driving on these tires now with the fear of this reoccuring. i just heard there has been a series of accidents and even deaths caused by this tire. i would also like to recover the cost of the repairs to my pickup and tires.*ak | |||
| 03/26/2007 | 42640 | 1 | 11/14/2004 |
| First - tire not listed on this complaint form - continental contitrac owl p255/65r17. driving 60mph on 2-lane hwy - saw smoke & then front right tire popped. truck pulled hard to right. luckily there wasn't a ditch or barrier because truck probably would have rolled with possible injuries. contacted ford dealer because i had purchased tire warranty when truck (f150) was purchased new in nov 2004. they said there was no recall on my year truck/tire p255/65r17 contitrac. they said they would have to call insurer of warranty to see if covered. 3/4 of sidewall blew out! i will be going to ford dealer 3/28/07. *jb | |||
| 10/26/2004 | 181 | 5 | 10/18/2004 |
| I have a 2004 f150 4x4 reg. cab 4x4 pick up truck. it has goodyear wrangler tires on it. lt275/65 18c wrangler at/s. they keep cupping. i am now on my 5th set of tires. ford wants to and did at one time put on p275/65 18 on the truck. i was against this dropping to a p metric tire. they now reinstalled the light truck tires again at my request. ford stated that they know they have a problem with these tires. my biggest concern is that they are dropping to a p metric from a light truck. the cupping is also a safety concern with not getting good contact with the road. i will give you the fist date this happened. the first time i only had 181 miles on my truck. *nm | |||
| 12/15/2004 | 3000 | 3 | 12/15/2004 |
| Dt: the contact owns a 2004 ford f150. the tire manufacturer is continental tires, contritrac, size p255/65r17. it is a tubeless radial tire. at only 3000 miles the truck shook . they changed two tires because the tires were not good. on june 27, 2005 the rear driver's side tire blew out. *ak | |||
| 08/16/2004 | 7 | 08/12/2004 | |
| I purchased my 2004 f150 supercab 2x4 august 12 and paid my first payment to ford motor credit september 11. it has 4500 miles on it and already needed four new tires! during the past month i have had seven (7) flats. granted, i drive five miles (one way) down a dirt road sometimes twice a day, but that's exactly why i wanted a truck, i thought it could handle it. i showed the tires to the service department at the dealership where i purchased my truck, their response: it looks like somebody has been peeling out on gravel that gravel is really eating up this truck i'm sorry, we can't help you. actually, the tires look like somebody has been doing donuts on barbed wire or run through a meat tenderizer, chewed up. rocks the size of english peas are cutting / puncturing these tires. is anybody else having the same tire issue? *ak | |||