Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
07/20/201195000
 Tl - the contact owns a 2006 ford f-150. the contact stated that while having maintenance done on the vehicle, he was notified that both of the coil springs broke due to corrosion. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 95,000. pm
SUSPENSION - REAR
03/15/2009355001
 I discovered a leaky rear shock absorber on my 2006 ford truck while still under warranty. i took it to my dealer who confirmed that the shock absorber was defective and would replace it, but not the pair. every professional shop that i have spoken with, to include the ford dealer, says shock absorbers should always be replaced in pairs, but ford refuses to replace the pair--it says it will only replace the defective one. i appealed to ford motor corp and they too refused. i believe that is wrong and unsafe. *tr