Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING - GEAR BOX - SHAFT SECTOR | ||||||||||||||||
| 03V196000 | FORD MOTOR COMPANY | from 03/01/1996 to 09/30/1996 | V (Vehicle) | 171446 | 05/30/2003 | ODI | FORD MOTOR COMPANY | 05/27/2003 | 06/03/2003 | |||||||
| Defect Summary | On certain pickup trucks and sport utility vehicles, if the intermediate shaft yoke separates from the steering gear input shaft, the steering system becomes disconnected. | |||||||||||||||
| Consequence Summary | This could result in loss of steering control, potentially resulting in a vehicle crash without warning. | |||||||||||||||
| Corrective Summary | Dealers will inspect the steering intermediate shaft yoke to determine if the yoke is fully seated on the steering gear input shaft. if the yoke is fully seated no service is required. if the yoke is not fully seated and bolt groove and spline is visible, the intermediate shaft and bolt will be replaced as well as the bolt at the steering column connection. owner notification began on may 30, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673. | |||||||||||||||
| Notes | Ford recall no. 03s02.customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 16515 | 01/01/2004 | 10005089 | Oil leak at high pressure pump fittings and/or plug. this includes super duty f-series. oasis. *tt | 01/29/2004 | |
| STEERING - LINKAGES | |||||
| 9810569 | 04/01/1998 | 603601 | Concerns of squeaky / noisy pitman arm. *yc | 02/25/1999 | |
| STEERING - LINKAGES - LINK - DRAG - CONNECTION | |||||
| BC0321972301 | 01/23/1997 | 51431 | Pop/clunk from steering linkage over bumps. *jd | 06/27/1997 | |
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| 04L19 | 09/01/2004 | 10010001 | Customer maintenance reminder - literature program 04l19 - tie rod inspection procedure. *tt | 11/03/2004 | |
| BC0321970201 | 01/02/1997 | 51120 | Pop/clunk from steering linkage over bumps. *jd | 06/27/1997 | |
| STEERING - WHEEL AND HANDLE BAR | |||||
| 98169 | 04/07/2000 | 609742 | Steering -alignment-toe set procedure service tip. yd | 04/07/2000 | |
| 962521 | 12/02/1996 | 50977 | Steering - clunk noise from steering column on accelerating and braking. *tw | 06/17/1997 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STEERING | ||||||
| EA02001 | FORD MOTOR COMPANY | 02/06/2002 | 05/29/2003 | STEERING SHAFT SEPARATION | 03V196000 | |
| See attached summary for technical details | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 01/10/2008 | 146000 | 2 | 01/01/1998 |
| Tl*the contact owns a 1997 ford f250. the steering column began shaking from left to right and then locked. the contact applied force to the steering wheel to unlock it and the shaft bearing failed. the dealer stated that the trust bearing was on back order and they did not know when the part would be available. the contact stated that this was the second failure he experienced with the steering. the speed was unknown. the current mileage was 147,000 and failure mileage was 146,000. | |||
| 06/12/2003 | 1 | 11/21/1997 | |
| Nhtsa recall 03-v-196-000: on certain pickup trucks and sport utility vehicles, if the intermediate shaft yoke separates from the steering gear input shaft, the steering system becomes disconnected. this vehicle has the same problem. however , it is not covered under recall due to the vin. *ak *nm | |||
| 01/01/1998 | 09/25/1997 | ||
| While driving the vehicle has loss of steering without indications. dealer has been contacted. please provide further details. *ak | |||
| STEERING - COLUMN | |||
| 10/10/2003 | 74000 | 6 | |
| When driving steering wheel feels real loose. it moves very easily up or down without using the adjustment lever. took vehicle to mechanic, and cause of problem has not been determined.*ak | |||
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| The vehicle has no adequate hydraulic filter on the release valve within the steering gear box to prevent valve comtamination and failure, causing the steering gear box to explode and total loss of power steering which resulted in an accident. consumer had it analyzed by douglas b. chisholm assc. inc which determined the defect. please attach the additional information. *ak | |||
| 07/15/1998 | 1 | ||
| Bolts on the power steering box broke in half causing loss of steering control. | |||
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||
| 02/01/2004 | 83802 | 1 | |
| While driving steering failed. as a result, driver was unable to control the vehicle. dealer stated that power steering hose blew off. no collision reported. *ak *mr | |||
| 11/04/2001 | |||
| Loss of power steering while pulling into a parking lot. problem was due to a erupted high pressue hose fitting into power steering pump; dealer was notified. feel free to provide any further information concerning this matter. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 01/06/2005 | 90200 | 1 | |
| While driving at low speed vehicle lost power steering. consumer managed to drive home and repaired the power steering pump on his own. the dealership will be notified. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 0 | |||
| While driving 35 mph and when vehicle was going around a bend the steering failed to respond, causing vehicle to crash into a guard rail. both manufacturer and dealer were contacted. *ak | |||
| STEERING - LINKAGES | |||
| 04/10/2002 | 1 | ||
| While driving down hill left front tie rod had come off. left front wheel almost came off, causing vehicle to shake. mechanic repaired tie rod and replaced ball joint.*ak *yh | |||
| 06/01/1997 | |||
| Pitman arm assembly. i have an f-250 light duty 3/4 ton. i have a noise from the pitman arm assembly/gear box. i contacted a local dealership and the service manager indicated no recall on that component. however, he did say there was a recall on the expedition because of pitman arm problems. i understand that a dealership needs to lubricate this mechanism. i am concerned about steering safety and if the expedition was recalled, is this similar. please respond via email. thanks*ak | |||
| 07/01/1999 | 2 | 09/01/1998 | |
| This incident occurred 2 different times, with both front tires in july of 99 and 00. being that this happened twice on 1 vehicle and happened in such a critical area as the steering, i feel that there must have been more than 1 vehicle to which this has occurred. i feel obligated to report this as there has been no recall on these parts even though it happened to us twice on the same vehicle at low mileage. we were very fortunate that it happened at low speed. your prompt attention would be greatly appreciated because we feel that there are lives at stake.*ak | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 11/01/2004 | 55000 | 1 | 08/17/2002 |
| While driving, the seat reclined which left the driver laying completely down. *jb the seat base assembly had broken on the driver's side front seat. *sc the tie rods had to be replaced. the consumer was unable to shift gears, because the shifter bolts had broke loose from the dash mounts, the head gaskets failed and the check engine light never illuminated. the hub/axle seals were replaced. *jb | |||
| 08/18/2002 | 1 | ||
| While driving 40 mph, vehicle suddenly began to shake violently. mechanic found that tie rod had broken off due to premature failure. consumer is aware of similar vehicles experiencing the same problem. tie rod ends were replaced and front end alignment was performed. *tt | |||
| 04/10/2002 | 1 | ||
| While driving down hill left front tie rod had come off. left front wheel almost came off, causing vehicle to shake. mechanic repaired tie rod and replaced ball joint.*ak *yh | |||
| 10/01/2001 | 1 | 02/01/2000 | |
| Right side outer tir rod end came apart. vehicle went off the road struck a mail box and power pole and low voltage pedastel and pulled power line from neighboring house. causing damage to house.*ak | |||
| 1 | 10/10/1999 | ||
| The tie rod end failed, while driving the ball separated from the cup, causing loss of control. *mjs | |||
| 08/16/2000 | |||
| At 25 mph the vehilce tie rod pull apart.....dealer notified and informed that was not cover under a mfr's recall. please provide any further details: | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 11/10/2000 | |||
| Steering wheel has become very loose, will no longer tilt upward, feels like it will come off, dealer said vehicle was out of warranty. *ak | |||
| 03/31/2000 | |||
| When driving steering was not responsive. had a lot of play in the steering wheel. also, front end felt like was not rolling freely, and no adequate steering control. contacted dealer and manufactur. they didn't have the equipment to align the front end. *ak | |||