Consumer Complaints


Fail datemilesoccurencesPurchase date
OTHER
09/28/20071
 I was driving out my gravel driveway when the cable that holds the spare tire broke off. contacted the dealer who said that no one else had experienced this problem. this could have been a serious incident if it had occurred on the highway or while towing a trailer. *jb
07/26/20031
 Certified ltr requesting nhtsa initiate a defect investigation re selected ford motor company vehicles left front inner bearings for advanced fatigue cracks. *ts complainant was recently asked to consult in the matter of a fatal high speed head on two-vehicle collision. while driving westbound 2001 ford expedition veered into the oncoming lane and struck an eastbound 2000 ford f250 long bed truck towing a 5th wheel travel trailer. the resulting collision killed the three occupants in the 2001 expedition and the two occupants in the 2000 ford f250 pickup truck. the pick up truck and trailer were completely engulfed in flames upon officer's arrival. metallurgical analysis showed that the left front inner bearing failed on the explorer as a result of progressive fatigue. the bearing failure occurred at approximately 30,000 miles. please reference odi# 10139931 to obtain information on the 2001 ford expedition. *nm
07/14/2002106/01/2000
 Brakes- don't know what part would be considered defective. have had it in atleast 9 separate occasions to anderson ford in grand island, ne 120 diers ave 68803. they have adjusted the camber on the brakes, replaced pads, and have had to adjust the alignment. haven't had it in since dec. 27, 2001, although brakes are pulling again. (anderson ford said they would not warranty again). tire- the entire sidewall has blown out with no holes in the tread area, caused me to loose control and go into ditch, have minor findor and paint damage did not report. worker at garret tire at 3004 w. old potash hwy, grand island 68803 said that the valve stem had a cut in it and caused the pressure to run low. said the sidewall was basically running on the asphalt and that is what caused the side of the tire to completely blow out. was not low when i started my travel. i have pictures and also have the tire and witnesses.*ak
06/08/2001101/01/2000
 Cup holder coming apart. *yh
103/01/2000
 No summary listed for above vehicle. *ak
 These tires cause shaking of truck @about 65 mph and above, so the auto dealer says but firestone dealer says that it is not in there tires( dot number: vnw8 )
 These tires cause shaking of truck @about 65 mph and above, so the auto dealer says but firestone dealer says that it is not in there tires (dot number: vnw8)