Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
10/13/20091316811
 Tl* the contact owns a 2003 ford 250 with general grabber at2 tires; size 235/85/16. while driving approximately 65 mph the vehicle began to drift across the roadway. he then driver reduced the vehicles speed to 50 mph. after two new tires were mounted on the vehicle the failure occurred. the vehicle was taken to an authorized dealer for inspection. the tires at this time have not been determined as the cause of failure. the steering assembly was repaired, but the failure continued. the failure mileage was 131,681. the current mileage was 132,000. updated 12/08/09. *lj updated 12/10/09
07/26/2007402821
 Tl*the contact owns a 2003 ford f250. the vehicle has replacement fts yks tires that were purchased on october 27, 2004. the contact stated that the tires are out of round and that he received recall notice number 07t003000 (tire:tread/belt) on july 26, 2007. the purchase date was unknown. the current and failure mileages were 40,282.
01/03/20071429002
 This is the second goodyear wrangler (kevlar) tire that has blown out completely with in a year. the first time a mesquite thorn caused the entire side to blow out; last week it was a little rock that caused separation and blow out again. for as much as these tires cost they are a danger when a little thing like a thorn or rock causes a complete separation. discount tire even said they have never seen such a separation. *jb
04/08/20061
 I purchased a brand new uniroyal laredo tire near austin, texas at an ntb store. the ntb store put the tire on the right front of my 2003 ford f-250. within 10 minutes of leaving the ntb store, the tire catastrophically failed and i was barely able to bring my truck (pulling a large gooseneck trailer) under control on i-35. the failure could have been disastrous not only for me, but for many of the other people driving on i-35, as vehicles had to quickly move out of my way as my truck was dragged across at least one lane of travel, the shoulder and into the grass on the side of the highway. afterwards, the entire sidewall of the tire was found to have been ripped off the tire and my wheel was severely damaged. clearly, this tire was defective in its manufacturer. *jb
404/28/2003
 Consumer stated while driving noticed vibration. vehicle was serviced, technician changed rim, but tires still have problems.*ak technician put four michelin tire on the vehicle. vibration continued to exist. consumer don't think its the tires, she believes it's something major like the driveshaft. *ph
103
 The vehicle shakes really badly which makes it hard to control the vehicle. vehicle has been taken to the dealer three times. the consumer received a letter from the manufacturer stating that tires were outside the road force specifications. *ak
01/30/2003
 All four tire go flat. dealer notified. ph
TIRES - SIDEWALL
03/16/2004114001
 In june 2003, i purchased a new 2003 ford f250. it had firestone steeltex r4s lt 265/75 r16 tires on it. on march 16, 2004, the rear driver's side tire went completely flat as i was sitting at a red light. i pulled over to the side of the road and found that the tire had a rip across the side wall approximately 5 inches long. the tires (and truck) have less than 12,000 miles on them. i called ford, and they referred me to a local firestone dealer. at the firestone dealer, one of the mechanics looked at the tire and said there was no apparent reason for the tire to split, but a manager would have to look at it before it could be replaced. the manager looked at it and said i must have hit a large rock or something. i explained that i was sitting at a signal light when it happened and that the truck had never been off the pavement. he said maybe somebody came by and cut it or stuck an ice pick in it (as if i wouldn't have noticed that in my rear view mirror). then he told me it was ford's fault because they were using the wrong kind of tire for such a big vehicle, but he would sell me a new one at a discount. the firestone website has specs for this tire, and specifically states they are for ford f250/f350. i refused his offer, and called ford again. this time they referred me to firestone customer care. i called and they told me that there was no recall on these tires, but that they would note my complaint in their system. they also told me several times to make sure i safely buckle my children when they are in the vehicle. i've found a number of similar complaints about these tires on the internet. at this point, for the safety of my family, i'm having all four tires replaced with something other than firestone/bridgestone tires. i'm keeping the tire that blew out and the receipt from the new tires to submit to firestone in the future if a recall is put in place.*ak
TIRES - TREAD/BELT
08/09/200780000311/01/2005
 Tl*the contact owns a 2003 ford f250. the vehicle has pro competition xtreme a/t tires, size 325/50r20. while driving 45 mph, the tread on the tires separated. the contact felt a slight vibration when the failure occurred. the mechanic has not yet inspected the tires. the current mileage was 88,000 and failure mileage was 80,000.
09/04/200677800002/03/2005
 Dt*: the contact stated while driving 55 mph the tread completely detached from the two tires on the passenger side. another tire had a violent tread separation at 55 mph. which caused an accident and incurred damages to the wheel alignments, fender, bumper, suspension and other parts underneath the vehicle. the vehicle was taken to a dealership, who replaced all cooper/dominator tires and repair the damages created as a result of the failure tires.