Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING
10/03/201120000
 Frame is rusting, headers are leaking from rust
ENGINE AND ENGINE COOLING - ENGINE
02/04/2010510001
 Own a 2005 ford f250 with a 6.0 diesel engine. the 6.0 diesel has a factory defect with the egr value cooler inside the engine rupturing sending coolant into the engine and thru the exhaust into the atmosphere. this should be a recall due to a factory defect. ford is repairing this problem if it occurs when the vehicle is still under warranty but allowing the consumer to burden the expense if their warranties have expired. the estimated cost is $2600.00 to $3300.00. ford has redesigned the egr value & cooler to handle the pressure better with thicker walls. the ford dealership has advised that this is a problem that will happen due to the cooler walls being to thin and rupturing under pressure. the end result is a sudden lost of power with possible steering & brake issues in controlling the vehicle. in our family we have purchased 4 of the f250's. i have pictures of the event as it happens and a copy of the repairs needed to fix this problem. i have spoke with kristin berry with your agency and receive an e mail of my complaint but i could not make the necessary changes to the form and resent it. the reference # 10305746. *tr