Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 03/13/2012 | 49000 | ||
| On march 13, 2012, i filed a complaint with ford motor company customer service regarding a repair they made to my truck. the case number is 1645690568. i had to replace two radiator hoses costing me $500. they were not defective due to abuse or maint. they had a design flaw per the service tech. i brought the truck in for one of them was leaking. they replaced both for they said that the other one was going to leak eventually. they were replaced with a newly designed hose to prevent the leaking. the tech stated that they have had to replace many on this model and year truck. i realize the truck was past the 3 year/36000 mile warranty; however it should have been covered under the power train warranty or ford should have covered the cost. it was a manufacture design flaw and could have blown out on the road causing a break down and highway safety hazard. all i'm asking for is that ford acknowledge the problem and a recall be mandated for the vehicle. the dealership said that was the only way i could be reimbursed. should you require any additional information please let me know. i'm sure other owners have had this same issue. also, i have in my possession the two defective and design flawed radiator hoses. i made the dealership give them to me. | |||
| 11/14/2008 | 48668 | ||
| Radiator has failed four times. the fourth time it failed it was out of warranty. ford refuses to acknowledge the defect. | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 08/05/2011 | 64000 | ||
| Leaking radiator that is a $1,200 repair | |||
| 11/08/2010 | 53129 | ||
| We own a ford 2008 f250 super duty crewcab srw. took it in for a oil leak and dealer found the radiator had ' c/s vehicle has coolant leaks. radiator & top & left lower radiator hose faulty leaking coolant' the radiator from the manufactor was replaced in april 2009. this will be the 3rd radiator replaced. dealer is now charging us $1,233.31 for the replacement of the 3rd one. our son who has a f350 has had 3 radiators replaced. is this something the consumer needs to be paying for the length of the owning a ford truck and is it common to have a radiator replaced every year. | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 11/08/2010 | 53129 | ||
| We own a ford 2008 f250 super duty crewcab srw. took it in for a oil leak and dealer found the radiator had ' c/s vehicle has coolant leaks. radiator & top & left lower radiator hose faulty leaking coolant' the radiator from the manufactor was replaced in april 2009. this will be the 3rd radiator replaced. dealer is now charging us $1,233.31 for the replacement of the 3rd one. our son who has a f350 has had 3 radiators replaced. is this something the consumer needs to be paying for the length of the owning a ford truck and is it common to have a radiator replaced every year. | |||