Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, ELECTRIC
10/15/201030000
 Three months after purchase of a 2008 f-250 ford heavy duty truck, i noticed the brakes squeeking. on 4 occasions i have taken the truck for service to check for the cause of this problem. the first 3 times at the same dealership i was told that the squeek was caused by road debris, and that nothing could be done to prevent this from reoccuring.( the dearship cleaned the brake pads).on the forth occasion, the dearship reported that the brakes were fine and had 60 % capacity. this occurred on 8/3/2010. october 15, 2010 the squeeking was so loud, we took it to a third dealership where it was found that the rear brakes were severly worn and rusted. it required a sledge hammer to remove them due to the amount of corrosion that had built up. the front brakes were fine. our concern is that there is/was a defect in the rear brakes and that this is a safety issue, since we pull a heavy trailer. we have kept the parts for further inspection at our residence. i have contacted the ford customer care line who recommended this site. and who offerred no further assistance with this problem, including how to prevent further problems.