Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| 10/20/2003 | 40036 | 15 | 10/22/1997 |
| 1997 ford f250hd mileage of 40,036 and garage kept exhaust manifold rusted, corroded and cracked-bolts rusted to the manifold, can't get spark plugs out because rusted to the head - motor mount steel is rusted along with the bolts, valve cover has rust holes and corrosion, coil that bolts onto the valve cover is swollen from rust and corrosion- bolts have popped out and are rusted, all emissions tubes are rusted through and rusted together, oil pan bolts are all rusted and disintegrated, transmission lines are rusted into the radiator, steering gearbox is severely corroded and bolts are rusting off, power steering lines and power steering are rusted through, airconditioning lines are rusted through, ****brake lines are rusted through and proportionate valve for brakes is severely rusted*****, dust covers on front wheels rusted through, front drive shaft and universal joint are severely rusted, all aluminum parts and brackets are oxidized, and the core supports are rusted through. i have contacted the dealership where bought the truck new and ford customer service and have been told this is not their problems because it is not under warranty anymore. the engine in a 6 year old vehicle should not be rusted like this. i have pictures of the damage - in the pictures you can see the ford part stickers are like new while everything around them is rusted. *la | |||
| STEERING - GEAR BOX - SHAFT SECTOR | |||
| 03/01/2003 | 150000 | 5 | 12/29/1997 |
| Tl*the contact owns a 1997 ford f250 hd. the steering mechanism becomes loose and makes random noises. the contact took the vehicle to a shop and was informed that the steering linkage was coming apart. the mechanic placed a temporary makeshift to hold the linkage together, but it has not been replaced. he then learned that there was a recall on the year, make, and model of his vehicle for the same failure. the manufacturer stated that his vin was not included and they refused to repair the defect. the contact feels that the failure should be repaired for free since it was identical to the one mentioned in the recall. the failure mileage was 150,000 and current mileage was 236,000. updated 04/02/08. *lj | |||
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||
| 11/28/2000 | 1 | 01/01/1998 | |
| High pressure power steering hose failed at the quick connector on the discharge of the power steering pump. the connector came apart and caused a rapid loss of fluid and loss of steering assistance.*ak | |||