Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING - HYDRAULIC POWER ASSIST - PUMP
1318909/01/19996090547Information regarding request for dealer feedback for noisy power steering pump in louisville, ky and detroit, mi areas only. *mjs03/21/2000
700109/01/19996090315Some trucks equipped with a 7.3l dit may exhibit a noisy power steering pump. *tt03/14/2000
STEERING - HYDRAULIC POWER ASSIST SYSTEM
1410503/01/2001620299Some vehicles built before 2/5/2000 equipped with a 7.3l dit engine may exhibit a noise level emitting from the power steering system which some customers may find objectionable. a revised power steering line which runs from the steering07/24/2001

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
STEERING - GEAR BOX - SHAFT PITMAN
EA01009FORD MOTOR COMPANY03/02/200108/19/2003SECTOR SHAFT FRACTURES
 This ea was opened based on a response received from ford motor company to an information request (ir) submitted during sq00-018.ford stated in an internal service message that it had changed the steering gear sector shafts and pitman arms installed 1999 model year f-series super duty vehicles on march 22, 1999.ford stated that these design changes were implemented to make improvements in vehicle steering and handling, and that virtually all of the reported fractured sector shafts were the result of extraordinary, possibly multiple, impacts.an engineering analysis closing report is attached.
STEERING - GEAR BOX - SHAFT SECTOR
EA01009FORD MOTOR COMPANY03/02/200108/19/2003SECTOR SHAFT FRACTURES
 This ea was opened based on a response received from ford motor company to an information request (ir) submitted during sq00-018.ford stated in an internal service message that it had changed the steering gear sector shafts and pitman arms installed 1999 model year f-series super duty vehicles on march 22, 1999.ford stated that these design changes were implemented to make improvements in vehicle steering and handling, and that virtually all of the reported fractured sector shafts were the result of extraordinary, possibly multiple, impacts.an engineering analysis closing report is attached.

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
04/10/2003113000505/06/1999
 Truck wanders on road and pulls when brakes applied, dealer was told of this problem since viehicle was purchased they never could find the problem. i have owned this viehicle for 3 years and have replaced brake pads 3 times and have had to replace the hubs twice myself at my expence out of warranty now. there was almost a fatality when i applied the brakes my truck pulled me into the ditch sliding and rocking from drivers side to passenger side up on two wheels. my airbag light flashes on and off. who knows if they even work. my overdrive switch has been replaced 4 times and is broke again. door ajar lite on constantly. but quality ford cant find or offer me some kind of solution. they need to be investigated.
06/30/20001
 While the insured was braking the front end locked up causing vehicle to go off the road and clipped a mail box. *yh claim# 18-0389-582
05/10/20011
 The vehicle lost control on a fairly straight road, the insured stated that there may be a steering defect. *yh claim# 12-0650-662
STEERING - GEAR BOX (OTHER THAN RACK AND PINION)
10/27/2003100000409/08/2000
 I drive a ford f-250 crew cab super duty. i was driving down a main city street at 30 mph when the steering gear sheared off, causing no steering control of the vehicle. upon inspection, the mechanics urged us to contact ford due to this being a manufacturer's defect. the steering gear, shock, inner tie rod end, pitman arm, drag link, sway bar bracket, and link kit were replaced. due to no control, i also side-swiped 2 parked cars. *ak
STEERING - GEAR BOX - SHAFT PITMAN
02/06/200551000107/06/1998
 Vehicle was backing out of a driveway and the steering wheel snapped. the pitman arm disengaged, causing the vehicle to lose steering power. owner called the dealer for the part, but the dealership did not have the part. *ak pitman arm was replaced. consumer adds all 4 ball joints need to be replaced. *tt
10/27/2003100000409/08/2000
 I drive a ford f-250 crew cab super duty. i was driving down a main city street at 30 mph when the steering gear sheared off, causing no steering control of the vehicle. upon inspection, the mechanics urged us to contact ford due to this being a manufacturer's defect. the steering gear, shock, inner tie rod end, pitman arm, drag link, sway bar bracket, and link kit were replaced. due to no control, i also side-swiped 2 parked cars. *ak
STEERING - GEAR BOX - SHAFT SECTOR
12/26/2003105000105/04/2002
 Steering sector shaft fractured resulting in a rollover accident. *la
09/25/20001
 While driving there was no steering, the vehicle crossed an inbound lane and went into a ditch, tire was blown and tie rod had broken. the insured stated that sector shaft in steering box sheared off causing the accident. *yh claim# 25-5439-822
STEERING - HYDRAULIC POWER ASSIST - PUMP
102/05/1999
 Power steering pump makes noise. yh
STEERING - HYDRAULIC POWER ASSIST SYSTEM
02/21/20011
 While driving, there was a loud noise and when the insured tried to swerve the wheel did not turn as fast as it should have, the insured was involved in a rear end collison, the insured believes the power steering failed, there were 2 injuries.*yh claim#55-s326-674
102/05/1999
 The vehicle's power steering is reduced when brake is applied. yh
STEERING - LINKAGES - LINK - DRAG - CONNECTION
10/27/2003100000409/08/2000
 I drive a ford f-250 crew cab super duty. i was driving down a main city street at 30 mph when the steering gear sheared off, causing no steering control of the vehicle. upon inspection, the mechanics urged us to contact ford due to this being a manufacturer's defect. the steering gear, shock, inner tie rod end, pitman arm, drag link, sway bar bracket, and link kit were replaced. due to no control, i also side-swiped 2 parked cars. *ak
STEERING - LINKAGES - TIE ROD ASSEMBLY
10/27/2003100000409/08/2000
 I drive a ford f-250 crew cab super duty. i was driving down a main city street at 30 mph when the steering gear sheared off, causing no steering control of the vehicle. upon inspection, the mechanics urged us to contact ford due to this being a manufacturer's defect. the steering gear, shock, inner tie rod end, pitman arm, drag link, sway bar bracket, and link kit were replaced. due to no control, i also side-swiped 2 parked cars. *ak
STEERING - WHEEL AND HANDLE BAR
04/27/2001104/10/1998
 Ea 01 009/steering sector shaft fracture: vehicle was experiencing excessive play in steering wheel while driving at 40-45 mph. dealer was notified, and had steering system adjusted. consumer informed that no further problem received after the repairs were done. *ak *slc
03/20/2001104/21/1998
 While driving vehicle could be in four wheel drive. when the vaccum fails or the seal do not hold the vaccum, the system failes. the seals in the left and right, inner and outer hubs. *yh