Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
POWER TRAIN
0422710/07/20050517610013402Drive away shudder or vibration. *eh04/18/2005
POWER TRAIN - AUTOMATIC TRANSMISSION
1510908/01/2001624626A cold weather reverse engagement stall. *yd11/08/2001
1487605/01/2001620201Some super duty f series equipped with pto capable transmissions built after 02/01/2001 may exhibit a failure to go to high idle upon pto engagement. *tt07/20/2001
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
04210712/13/200404241410014086General (pcm) power train control module programming procedures. *tt04/28/2005
POWER TRAIN - AXLE HUBS
0418501/01/200410013110Front hubs not engaging, not staying engaged and/or unlocking. *tt04/07/2005
POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE)
1782905/01/200410008574Transfer case shift issues on vehicles with an electronic shift on the fly (esof) transfer case. *tt08/05/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
07/14/201175307
 While driving my 2001 ford f250 5.4 l v8 engine powered truck the second (2nd) spark plug on the passenger side of the engine blew out (was ejected) from the head. this was an original spark plug on the 2001 f250 truck with 75300 original miles on it.
07/14/201175307
 While driving my 2001 ford f250 5.4 l v8 engine powered truck the second (2nd) spark plug on the passenger side of the engine blew out (was ejected) from the head. this was an original spark plug on the 2001 f250 truck with 75300 original miles on it.
07/14/201175307
 While driving my 2001 ford f250 5.4 l v8 engine powered truck the second (2nd) spark plug on the passenger side of the engine blew out (was ejected) from the head. this was an original spark plug on the 2001 f250 truck with 75300 original miles on it.
07/14/201175307
 While driving my 2001 ford f250 5.4 l v8 engine powered truck the second (2nd) spark plug on the passenger side of the engine blew out (was ejected) from the head. this was an original spark plug on the 2001 f250 truck with 75300 original miles on it.
07/14/201175307
 While driving my 2001 ford f250 5.4 l v8 engine powered truck the second (2nd) spark plug on the passenger side of the engine blew out (was ejected) from the head. this was an original spark plug on the 2001 f250 truck with 75300 original miles on it.
POWER TRAIN - AUTOMATIC TRANSMISSION
03/04/2008171483104/17/2003
 Tl*the contact owns a 2001 ford f250 super duty. after the recall regarding the camshaft sensor was performed, the vehicle does not move forward when placed into gear. the current mileage was 171,525 and failure mileage was 171,483.
06/26/200698116103/01/2004
 I have a 2001 ford f-250 ,diesel, automatic transmission. i was coming off the highway and felt like i was rear-ended, but there was no cars behind me. as i tried to increase speed after my stop, i had no power, and the transmission was slipping badly. i continued on to work and immediately called my mechanic,who referred me to a transmission specialist. i had the truck into him the next morning, and after doing his check of the transmission, he informed me that second gear and overdrive was gone and the transmission would need to be rebuilt. after disassembling the transmission ,he told me the cause was a defect in the ford transmissions, sprage assembly and direct drum, plus other things that im not an expert at describing. it ended up costing me close to $4000.00 dollars with the rental car to drive while the truck was in the shop,and ended up having to rebuild the entire transmission. i have talked to a few other transmission experts and some friends that have ford trucks and they all tell me yes,there is a defect in the ford transmissions. i also talked with the ford dealer,who denied ever hearing of this problem. i don't haul anything too heavy,and when i do haul a boat, it isn't real often, i am wondering why i had to pay so much money for a problem that is a defect in ford transmissions,that everyone seems to be familiar with but ford. *jb
05/29/200690000312/15/2001
 We have a 2001 ford f-250 sd truck that has had 3-4 transmission failures since we have owned it. the transmission deteriorates 3-4 months after the warranty expires. on monday, may 29, 2006 we were in a hay field picking up hay when the transmission exploded and caught fire with no warning. *jb
02/11/200662187112/04/2000
 While driving at approximately 50 mph transmission shifted into second gear. transmission is an automatic. transmission would not shift out of second gear. the vehicle would not move at all when put in reverse. there was nothing abnormal noticed with transmission prior to this occurrence except a unexplained thud noise that i had taken the vehicle in for during the initial warranty period. i was told that this was a normal characteristic of the vehicle. transmission had to be replaced per ford dealership. ford dealership installed remanufactured transmission. this transmission was faulty and had to be replaced with another remanufactured transmission.
09/07/200564000103/18/2001
 As i was driving my ford f-250 sd taking my child to school, there was a loud bang and the truck felt like it hit a brick wall. it would only do this when shifting out of 2nd gear. powerstroke with a 4r100 transmission. dealer states that the drum or mechanical diode has went out, so they replaced with a sprague diode, at a cost of 1500.00. there have been numerous reports of this mechanical diode breaking due to ford using bad parts. i called ford and ask for reimbursement, but was denied. truck had 64,000 miles when this happened. it is very well documented on various websites about this defect, but ford seems to deny it. the dealer was very good to work with and is the same dealer that i have do all my service work. *nm
05/06/200512/27/2001
 2001 ford f-250 with 55,000 miles. purchased new. transmission failure. ford accepts no responsibilty for the $2,329.79 repair bill. however, the service writer told me because of some changes made in the parts i would never have this problem again.
03/16/200534500106/04/2001
 Driving home from work in 2001 ford f-250 pickup with 34,000 miles transmission started mission gears and could not drive over 25 miole an hour. had trucked towed by aaa to closest dealer-crsytal ford. they advised the next morning that transmission was completely destroyed/fried. cost was 3300.00 dollars to repair. was outside of 3 year warranyy but under 36,000 miles. called ford customer assistance but no help. am currently filing application for dispute settlement board . *ak
09/15/2002205/15/2001
 Veichle was purchased in may 2001. at 36700 while i was on leave in dallas tx, i was exiting the highway i came to a stop at a traffic light. when i attepted to accelerate the transmission shifted from 1st to 2nd tried to go to third then just stayed in 2nd and going back from first to second and kept doing that until i pulled over about a 1/6mile from the light. i check all the fluids and they were fine. at exactly 25500 i had the transmission serviced with a full system flush and a filter changed. after the transmission had failed i was able to get it to the skyline ford dealership in dallas. they looked at it and said it had kicked out some codes on their ford computer. i had no indication of fail lights in the cab of the truck. when they got the transmission apart they said the failure was a common failure and that they had seen this many times for this year and model, and the transmission internals were no good, the technician picked up a handful of metal shavings from inside the transmission and showed them to me. they performed a full transmission rebuild using the hull of the old transmission. since the transmission had failed just recently out of warranty they refused to pay for it until i told them i bought the extended warranty at the purchase time of the veichle. not less than 3000 miles later the transmission went out again. this time i had stopped at a light and as soon as i stopped the truck died so i started it back up went into drive and it died again. i had to get someone to tow it. this time the dealer was mckie ford in rapid city sd, when they got the transmission off they said the same thing that it was a common failure with ford transmission with this truck with this particular year model. this truck has less than 2000 miles of towing under its belt. this truck has been taken care of very well both failures were to be blamed on ford. this truck has never been driven hard and all of the truck remains stock.*ak
08/15/20041
 My 2001 f250 super duty had a complete transmission failure at 50534 miles. the mechanics at the transmission shop told me that the one-way clutch had failed in the transmission resulting in the disintegration of the clutch assembly. out of pocket cost $2805.82. while speaking to the mechanics i was informed that this is happening all over the country with this particular transmission. even i know that a transmission is supposed to last longer than this, especially one that is on a super duty. this is ridiculous and expensive. it is time for a voluntary recall or a class action law suit.
09/23/20041
 Whiles driving at 55 mph, the consumer heard and big bang noise, and without any other warning, the automatic transmission failed. the vehicle was towed to the dealership. the floor manager stated it would cost $3,400. the consumer searched the nhtsa web side, and found many complaints on this issue. *jb
09/18/200452962409/04/2000
 The transmission was down shifting hard and making a bang noise,while slowing down.on 7-18-04 when returning from the soccer fields with my 2 kids in the f-250 pick-up ,the trans tried to lockup a couple of times.proceding though intersetion instead of up shifting. it tried to downshift and stop.every stop sign or light this happened.3 times i had to pull over and put in neutral.my daughter was so scared she kept asking to just walk home.now the truck will not shift gears,unless manually shifted and still slips badly.the f-250 has only 52960 miles 90% highway miles,only towed a couple of snowmobles twice.*ak
08/10/200432361104/22/2001
 I was driving my ford 2001 f-250 under normal operating conditions when the transmission shifted very hard shaking the entire vehicle and started making a grinding noise then it began to shift erratically. this vehicle did go out of warranty on april of 2004 but it only has 32,600 miles on it(as of 8-10-04) the two ford dealerships in our area palm springs ford and fiesta ford both told us it was out of warranty and would charge us to fix the truck. palm springs ford couldn't start for two weeks and fiesta ford wanted at least $2400 to fix the transmission. we were recommended to an independent repair shop that could fix it immediately for $1795 and he would guarantee his work for 36000 miles. we had the work done and immediately contacted the ford service center to see if we could get reimbursed for the cost of repairing the transmission since it was only 4 months out of warranty and still under 36,000 miles. we were turned down for any help from fiesta ford and their ford factory rep. we called the ford customer service center and were told there was nothing they could do and they refused to give us any names or addresses of other people to contact. *jb
08/13/200487000210/01/2001
 Automatic transmission started to slip out of gear while in drive. would drive in 2nd gear only. while on a dealer test drive it lost reverse and was so bound up it couldn't be pushed in neutral. needs new tranny $3,100.00. told that the sprag and torque converter are the weak links. *jb
08/10/200464000106/01/2001
 1. while driving at approximately 30 mph i experienced a sudden and immediate lost of power with my ford f-250 with a 4r100 automatic transmission. 2. transmission failure. luckily traffic was light due to the off hour, and i was able to egress to the side of the road safely. potential consequences could have been severe at another time or location. failure occurred with no warning while vehicle was in motion. 3. i had the vehicle towed to the local ford dealership for a diagnostic evaluation. the assessment from the dealer was that there was a mechanical failure of the intermitediate one way clutch (mechanical diode style) on second gear which caused the transmission to bind and seize. the recommended fix is either a total rebuild of the transmission or replacement. the dealer advised that ford had issued a technical service bulletin (tsb 01-13-5) which addresses this problem. according to the dealer service technician and the tsb ford switched from the sprag one-way clutch on 7/27/2000 to the mechanical diode type clutch up till 3/23/2001. ford found that the mechanical diode type clutch was defective and switched back to the sprag type clutch in march of 2001. ford subsequently issued tsb 01-13-5 on june 26, 2001 which advises replacement of the mechanical diode type clutch with the sprag (the old design). this issue applies to all 4r100 automatic transmissions built in the date range above and installed in (per the tsb) e-series, excursions, expeditions, f-150's, super duty f series, f-53 stripped chassis, and navigators. at the time i was in the ford dealership another vehicle with the exact same problem was also in the shop. ford is aware of the situation and refuses to resolve the issue. as this failure occurs while the vehicle is in motion and causes sudden and instant power loss there is significant safety issue with these vehicles. how many people have to be hurt, or killed before ford will stand behind their defective design ? *jb *ph
08/10/200464000106/18/2001
 1. while driving at approximately 30 miles per hour, i experienced a sudden and immediate lost of power. the vehicle is a 2001 ford f-250 with the 4r100 transmission. 2. luckily traffic was light and i was able to egress to the side of the road without an accident. at another location or time, severe consequences could have occurred. 3. i had the vehicle towed to the local ford dealership for a diagnostic evaluation. the assessment from the dealer was that the intermediate one way clutch (mechanical diode style) had failed and the transmission required rebuilding or replacement. the dealer advised that this is a common problem with 2001 model 4r100 transmissions and mentioned a technical service bulletin had been issued. i found fords tsb-01-13-5 on the internet and discussed this with the dealership. the situation is that in july 2000 through march 2001 ford changed the design of the one-way clutch from the sprag design (in service since 1989 according to the dealer) to the new mechanical diode. by march of 2001 ford recognized that the new design was faulty and reverted back to the original sprag design. the service bulletin instructs dealers that in the event of a failure, to replace the mechanical diode with the sprag design. ford refused to accept any responsibility for the faulty design, part, or repairs. in fact the representative was somewhat nasty in my opinion. clearly this is defective engineering that impacts the drive train. there are a multitude of complaints on this issue. this situation applied to 4r100 transmissions installed in 2001 e series, excursions, expeditions, f-150's, all f series super duty's, and navigators. how many people have to be hurt, or potentially killed before ford will issue a recall and stand behind their defective design ? lastly, the purchase date is an estimate, as the vehicle is in the shop. *jb
01/17/200349450109/01/2001
 Nar 02/28/2003 mr the consumer experienced with the gears going out shift. *cb
07/13/200467000108/01/2002
 While driving at 30 mph down a mountain, the consumer's vehicle suddenly lost acceleration. the vehicle was towed to a dealer, who informed the consumer that transmission needed to be replaced. *ak there was no forward, no reverse and no warning. *sc *jb
06/29/200439800104/11/2001
 I was heading out on a family vacation with my 5th wheel camper. i was in west virginia going down a long grade, about half way down the grade i saw my engine rpm fall off to idle speed all i had was my brakes to get me down the hill. i pulled over at bottom of hill and checked transm fluid (i had just had it serviced a couple weeks before) it was full and no visible signs of leakage. when i tried to drive off it wouldnt go in any gear including rev. the dealership it was towed to said they see it all the time with the particular transmission i had and it would have to be replaced (at 3000 bucks) it was just 4000 mi out of warranty. the camper i pull is designed for a half ton truck i pulled it for 5 yrs with a half ton chev with no problems. i bought this truck so i could move up to a larger camper. i feel with the coments made by the dealership and towing company and my mech when i got home that ford is well aware of this problem and should be responsible for not only the cost of replacment but a replacment that is not going to go out on me in the future. (the dealership put the same tranmission model transmission in it that they took out). *ak
06/13/200440000112/18/2001
 2001 ford pickup f250 super-duty 7.3l dieselv8 turbo vin:f / transmision part / second gear and clutch.this part breaks at no fault of owner yet manufacturer does not take responsability for part. they have replaced the part in all 2002 and up transmisions but the 2000 and 2001 models have the parts prone to break premature.my second gear broke at 40,000 miles 4,000 miles past my warranty.it cost me $3,000 to replace my transmision.i would like this transmision part investigated.*ak
05/06/200473000108/28/2001
 Transmission failure; low mileage; no warning; defective equipment needs recalled; i was driving down the highway on my way to work and stopped for construction, upon accelerating my f250 would not shift past 2nd gear. i had to have the vehicles towed to the nearest dealership who told me, before looking at the truck that i needed a new transmission. with no warning signs whatsoever, bam! i have heard from several other f250 owners that their transmissions had to be replaced with low mileage as well. this seems to be a continual problem and i believe ford knows it! the dealership must have seen enough of these failures to know immediately that the transmission is blown! what can be done to get ford or someone to take responsibility. i believe a recall is in order or at least have ford pay the bill instead of their customers. *la
04/16/2004110000210/20/2000
 I purchased a ford f-250 hd crew cab lariat new in 2000 (2001 model). at 52829 miles the transmission completely failed. the repair ticket states that the one-way clutch failed resulting in the disintegration of the clutch assembly. ford installed a factory rebuilt transmission replacement for 3552.97$. at 110,000 miles the rebuilt transmission has now failed. ford refuses to admit that there may be an inherent design flaw in the transmission and instead blames the problem on the fact that the transmission is out of warranty, or owner neglect, or anything they can come up with. an automatic transmission designed to mate to a 7.3 liter diesel engine should last more than an average of 55,000 miles. i would like nhtsa to further investigate this matter before someone is either killed or maimed by fire from a failed, locked-up, or leaking transmission.*ak
04/06/200436200109/27/2003
 2001 f250 crew cab, 4x4, auto transmission. transmission has failed at 36,200 miles. dealer will not fix under warranty. was told that a direct 1-way gear broke, and now there is metal inside the transmission. i believe that ford knows about this problem and refuses to stand behind the product. *la
08/21/20031
 Consumer called complaining about transmission problem. while driving between 60 to 65 mph on the highway vehicle stalled, and consumer was not able to control the speed. manufacturer was contacted, and stated that he needed to contact a dealer to see what was wrong with the vehicle. dealer was contacted, and stated that transmission was fried and that there was nothing they could do. *ak
06/11/200349559107/28/2001
 2001 f250 crew cab 4 x 4 auto transmission. transmission failure at 49,000 miles. driving along at 45 to 50 miles an hour and transmission loses 2nd and throws/snaps passengers forward. vehicle has not been off road, all miles are highway. vehicle has not pulled anything. ford said they could not repair only replace transmission with a rebuilt transmission for $3100. i had a local transmission repair shop make repairs for $2200. they were told by ford when ordering parts that the one-way clutch that failed was a new design in 1998. parts were not available since ford had since gone back to pre 1998 design. this is clearly a latent defect that ford is/has been award of. i am asking ford to stand for the cost of repairs or will refer to counsel to file a deceptive trade practice claim against them.*ak
11/13/2001105/01/2001
 Consumer was traveling on highway, and there was transmission fluid leaking from under vehicle. also there was a fire under hood, in which consumer believes started with the transmission problems prior. *ak consumer had problems with transmission, the first dealer could not duplicate the problem, consumer decided to take the vehicle to another dealer for the second opinion, while on his way to the dealer, vehicle caught on fire.*yd
POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT
08/01/2005484501
 I stopped to grab a bite to eat and the truck would not shift into park. i had to turn off the engine in gear and set the parking brake. when i got back, i could hardly get the truck back into neutral to start the vehicle. it was also hard to find gears to drive back to work. we dropped the truck by the ford dealer and they replaced the shift shaft tube, 2 bushings and the shifter cable assembly. it seems to work fine now. *jb
POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER
08/13/200487000210/01/2001
 Automatic transmission started to slip out of gear while in drive. would drive in 2nd gear only. while on a dealer test drive it lost reverse and was so bound up it couldn't be pushed in neutral. needs new tranny $3,100.00. told that the sprag and torque converter are the weak links. *jb
04/16/2004110000210/20/2000
 I purchased a ford f-250 hd crew cab lariat new in 2000 (2001 model). at 52829 miles the transmission completely failed. the repair ticket states that the one-way clutch failed resulting in the disintegration of the clutch assembly. ford installed a factory rebuilt transmission replacement for 3552.97$. at 110,000 miles the rebuilt transmission has now failed. ford refuses to admit that there may be an inherent design flaw in the transmission and instead blames the problem on the fact that the transmission is out of warranty, or owner neglect, or anything they can come up with. an automatic transmission designed to mate to a 7.3 liter diesel engine should last more than an average of 55,000 miles. i would like nhtsa to further investigate this matter before someone is either killed or maimed by fire from a failed, locked-up, or leaking transmission.*ak
04/02/2002207/30/2001
 Automatic transmission, torque-converter. i have a 2001 ford f-250 super dudy pick-up truck, since 9 months after purchased i have had several problems regarding my transmission & drive shaft (already replaced it while under warrenty), with the transmission we had a problem down shifting, evey time we took it in they couldn't find the problem ( ford dealer, they said theres nothing they can do), it has 90% of highway miles on it & 10% town miles. it is now 2004 it has 61000 miles & the torque-converter is sliping & shuttering, not alowing the fluid to pass through correctly & the transmission now has to be rebuilt, because ford dealer said the couldn't find nothing wrong, so we took it for a second opinion & they found something, but while under warrenty the dealership could not !!!!!!! go figure, i guess thats how they make there money .*ak
POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT - SEAL
03/15/200568000108/23/2001
 All front axle seals, hub seals, hubs failed. *ak
POWER TRAIN - AXLE HUBS
03/15/200568000108/23/2001
 All front axle seals, hub seals, hubs failed. *ak
12/27/200367500212/24/2003
 Front drivers side wheel bearings went out and almost caused a wreck.i have spoken with many people on this subject and with a lot of research,i have found that the four wheel drive hub ass. used in fords f seiries trucks may be defective.the hub cannot be serviced nor the bearings inside,it is a sealed unit that cost around 400 dollars every time i replace it.if this bearing goes out while driving down the road it may cause a wreck by allowing an inch or so of play in the tire it self or by locking up resulting in skid type accident.i think that this is an abnormal amount of failure for sixty-thousand miles and 2 years.*ak
POWER TRAIN - CLUTCH ASSEMBLY
07/04/2003104/24/2001
 Clutch master cylinder failure resulting in vehicle clutch/transmission being engaged at all times and lurching forward despite breaking. when clutch was pushed in it stayed on the floor and kept the transmission engaged. *ak
01/19/200320900204/10/2001
 My truck's hydraulic clutch system has failed twice now. both of these times it prevented me from disengaging the motor and the brakes would not stop the truck. i was almost in an accident as a result of this both times. the dealership has repaired my vehicle both times at no cost, but my concern is that if this causes me to have an accident and kill someone, myself included, who then will be responsible? in my opinion this is a serious safety issue due to the fact that the defect renders the truck unstoppable. the first occurance, the truck only had 1200 miles on it. the second one was just recently at 20,900 miles. i've only had the truck approximately twenty months. that is ridiculous.
POWER TRAIN - CLUTCH ASSEMBLY - PEDAL/LINKAGE
08/16/200345900310/04/2002
 I have a 2001 ford f-250 diesel with a 6 speed manual transmission. the hydraulic clutch system has went out 3 times in less than a year. this past time the truck started pulling out into oncoming traffic on it's own while the clutch pedal was pressed to the floor. i had my 17 month daughter with me and we were almost hit! this is an unsafe system and something needs to be done about it before someone gets injured or even killed!!*ak
POWER TRAIN - MANUAL TRANSMISSION
07/04/2003104/24/2001
 Clutch master cylinder failure resulting in vehicle clutch/transmission being engaged at all times and lurching forward despite breaking. when clutch was pushed in it stayed on the floor and kept the transmission engaged. *ak