Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - WHEEL AND HANDLE BAR | |||||
| 15843 | 04/01/2002 | 637591 | Some vehicles may exhibit steering wheel clear view condition. *tt | 12/03/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 09/17/2008 | 105000 | 1 | |
| The power steering pump pulley popped off the pump shaft after a blowout of the left front tire on my 2002 ford f250 diesel pickup truck. the pulley appears to be pressed onto the pump shaft. i suspect a piece of tire tread hit the pulley or excess stress caused by the blowout caused it to pop off the shaft. the result is an immediate loss of steering. i am interested in knowing if this has happened in other similar vehicles. thank you, thomas huebner *tr | |||
| 09/08/2008 | 53251 | 1 | |
| I experienced a leak in the power steering hose from the powersteering pump to the hydraboost on my 2002 ford f250 while driving in the mountains pulling a 30ft. 5th wheel trailer. i had to use 1 gallon of fluid to return 90 miles. according to another mechanic, this is a common failure and is due to poor design and engineering this hose is carried by the local dealer and they indicated that it has a high failure rate. this failure results in loss of powersteering and power brakes. *tr | |||
| 07/15/2005 | 1 | 06/09/2005 | |
| I recently purchased a 2002 ford f250 super duty pickup. the truck is equipped with a 7.3l diesel engine, automatic transmission, four wheel drive. a few days after purchase i found that i could not turn the steering wheel when the brakes were applied. i contacted the dealership and took the truck back to be checked. they said they could find no problems causing the steering problem, but did agree there was a problem. the dealership then provided me with a copy of a service message from the oasis program from ford motor company that states increased steering effort at low speed or while stopped is a normal condition with hydroboost or vacuum operated brakes. therefore no service action should be taken. the problem arises when you try to brake and steer to avoid an accident. braking and steering at the same time does not work! the brakes do not have to applied very much to completely prevent turning. is this a problem found on other vehicles? and is anything being done to correct the problem? do i have any recourse in getting the problem fixed? thank you for your help in this matter. *nm | |||
| 03/17/2004 | 1 | 10/15/2001 | |
| Steering inoperative when pressing down hard on brake pedal. ford says this is a normal condition and have no fix. 2002 ford f-250 with 7.3 diesel engine.*ak | |||
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||
| 10/27/2004 | 26872 | 1 | 11/01/2001 |
| Power steering assist hose burst at the fixing while parking the vehicle in the garage. vehicle was towed to the dealer, who replaced the hose and the fixing.*ak | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 10/27/2004 | 26872 | 6 | 11/01/2001 |
| The power steering fluid was leaking from underneath the vehicle while parked. the vehicle was towed to the dealer, who informed the consumer that the metal line that went to the power steering pump and to the braking assist motor erupted, and needed to be replaced. *ak there was brake pulsation, the accelerator pedal was faulty, the steering was hard to turn during normal maneuvers, when the 4 x 4 was high off the road, the wheel turned and locked to the stopper, lunged, and the rear wheels spun around. *sc | |||
| 07/05/2004 | 46000 | 5 | |
| When attempting to make a right or left turn, the power steering failed intermittently. *ak the consumer stated that when making a deep turn forward or when backing, it would become very difficult to turn and it was as though the power disengaged. several ford dealers suggested that when a ford vehicle is being driven, one cannot apply the brakes and turn the steering wheel at the same time. *sc *jb | |||
| 12/04/2003 | 10 | ||
| Total loss of power assist steering at idle. unable to back into parking space or align with trailer while hooking up. speeding up engine in neutral doesn't help. steering wheel just completley locks up. can't even turn it with both hands. ford says it's a normal condition.*ak | |||