Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, AIR - DISC
12/01/200330001204/15/2003
 2003 f-250 6.0 diesel. when standing on brakes turns violently to the left. contacted sales dealer: 3k mi. brakes need braking in. in service dealer: 12k mi. replace calipers on driver front wheel. in service dealer: 25k mi. replace complete braking system front / rear. did not replace hoses. did not check pressure. advised they could not repair and told me to go to another dealer and trade up. contacted cust. service who then advised owner/dealer to exhaust available resources. owner advised they had done so and handed me my keys. sorry. immediately placed in service with another dealer 30 m away. again, complete brake system replaced. was able to change brakes to vear to the right..but unable to repair per factory spec. advised vehicle unsafe. field rep contacted and is to inspect. note: truck has been in shop for repair for over 5 weeks. latest service rep has allowed rental usage.
SERVICE BRAKES, HYDRAULIC
02/03/2004102/15/2003
 I had scheduled a service appointment for my 2003 f250 sd cc 4x4 to have directionals repaired. on drop off, i asked to have the brakes checked for an intermittent pulling to the left on hard braking. two days later i checked on the status and was told that there was a pulling to the left and that a service bulletin had been issued by ford. three weeks later the brake pads, calibers and front leaf springs have been replaced and it still pulls. awaiting for a ford service representation to look at the vehicle. *jb
SERVICE BRAKES, HYDRAULIC - ANTILOCK
03/26/200520000101/01/2004
 Tl*the contact owns a 2003 ford f-250hd. the contact stated that while driving at any given speed the vehicle would jerk. the vehicle was taken to a dealer and inspected where it was determined that the failure occurred from the injector wire harness. the vehicle was repaired at a cost of $100.00. four years later the contact noticed a antifreeze smell in the vehicle. the vehicle was taken to a dealer and inspected where it was determined that the oil cooler had failed. the vehicle was repaired at a cost of $844.00. three months later the contact attempted to start the vehicle and the vehicle would not start. the contact is in the process of taking the vehicle to a dealer for further inspection. the contact called the manufacturer and was informed to take the vehicle to a dealer for further inspection. the failure mileage was 20,000 and the current mileage is 76,286. bl the dealer determined the high pressure oil pump and injector failed. the anti-lock brakes were inoperative as well. updated 10/07/09.
10/12/200314296112/02/2002
 After towing my trailer several blocks i pulled over at my destination and realized my trailer lights had gone out. this is unusual because the trailer just made a 2500 mile trip with no problems. after checking the connections and opening up the fuse box to look for blown fuses i went back to check the lights again. upon returning to the truck several minutes later i found the fuse box and a portion of the dashboard in flames. i smothered the fire and found all the electronics to work with the exception of the passenger power seat and the trailer lights and brakes. the vehicle is a 2003 ford superduty lariat f-250 5.4l *la
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS
06/01/200515225206/30/2003
 Dt: contact stated the rotors warped on 2003 ford f-250 super duty. the service dealer and the manufacturer refused to repair the rotors under the warranty. a mechanic that test drove the vehicle and stated that the rotors were warped. consumer stated when he put the brakes on there was pulsation in the brake pedal. this was the original equipment on the vehicle. the brake pads have not been replaced since consumer has had the vehicle. *ak *tt
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
06/01/200515225206/30/2003
 Dt: contact stated the rotors warped on 2003 ford f-250 super duty. the service dealer and the manufacturer refused to repair the rotors under the warranty. a mechanic that test drove the vehicle and stated that the rotors were warped. consumer stated when he put the brakes on there was pulsation in the brake pedal. this was the original equipment on the vehicle. the brake pads have not been replaced since consumer has had the vehicle. *ak *tt
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS
06/20/200518000101/20/2003
 Brakes line from master cyclinder to rear brakes failed causing the loss of brake fluid and all braking capabilities. power steering cable was apparently chaffing brake line, causing the brake line to rust, and over time, fail. truck has less than 18,000 miles, with very light and infrequent usage.