Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
08/20/2008611421
 The tire lost its tread doing great damage to the side of my truck. the tire did not loose air, it was still properly inflated. this is the second tire of my originals to loose the tread. the first one damaged my front fender. *tr
05/03/20032003005/02/2003
 All 4 tires had very poor traction which resulted in the truck skidding on wet roads. a tire shop indicated the problem occurred because the outside ribs of the tires had no grooves in them, so the rain, etc., could drain. the liquid was trapped, which caused the vehicle to hydro-plane. the dealership is aware of the issue but is not providing any assistance. these are load range e tires. *jb *nm
TIRES - SIDEWALL
05/19/2003350001
 Tires are bubbling on the sidewall. dealer notified. please provide additional information.*ak
TIRES - TREAD/BELT
04/06/2007540001
 Tl*the contact owns a 2003 ford f-250 super duty truck. while driving approximately 25 mph the tread separated completely from the driver's side rear tire. there was $2100 worth of damage to the bed of the truck caused by the tread separation. the failure mileage was 54,000. the manufacturer will replace the tire once the contact submits insurance information. the purchase date and engine size are not available. several of the tire details are unknown. the current and failure mileage were 54000.
01/01/200616100306/28/2003
 Three continental general tire ameritrak's have failed on my 2003 f250 supercab (tire tread separation) since jan. 2006 and non-responsive continental tire has failed to contact me, as they said they would, to expedite resolution of my claim! here are the actual facts: in jan 06, the first tire, front passenger, failed with tread separated from tire while i was driving on the highway. during dealer vehicle/tire damage inspection, it revealed the other front tire showed signs of tread separation. under warranty, the dealer repaired all body damage (over $3000.00) and replaced the two failed front tires. my vehicle had 9600 miles on it. the dealer did the right thing. on 10-26-06 at 1:33 pm the 3rd general tire ameritrak tire tread on my 2003 f250 supercab separated, causing over $3000.00 in body damage & at 16,194 miles on the vehicle/tires. on 11-20-06, continental tire, north carolina, received my claim (#6300003). on 11-27-06, continental tire received the failed tire. on 11-28-06, i e-mailed an inquiry to continental. on 11-29-06, i received a phone call and the unidentified female stated i should hear something within the next week. it is now 12-13-06 and i have heard nothing. my vehicle remains damaged, and it is unbelievable to me that continental is permitted to sell defective general tires and not expeditiously settle claims stemming from those defective tire failures. it's past time for continental to do the right thing and restore my vehicle back to pre-damage condition. since tire tread separation has been well-established, historically, continental needs to be held accountable for the after-affects of their defective products . these tires are dangerous!!! i was driving on both occasions. i could have been killed. continental is dragging their feet on settling the damages. these tires should not be on the market! how can continental conduct business as usual and not be held accountable for damages caused by failures in their product? *jb
06/28/2006600001006/06/2003
 Tread separated from tire causing a big dent in fender and caused me to leave the highway at a high speed. this seems to be the same problem that firestone had with their tires. i still have the tire if you would like to have it for study (general tire). *nm