Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SERVICE BRAKES, HYDRAULIC - ANTILOCK
98-473009/01/1998607141Repeat message , revised concerning abs light on and 4 wabs codes set. *ak11/02/2000
1338410/01/1999609661Exhibiting abs codes of b2141 or b2477 following replacement of a gem module. *tt04/05/2000
SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT
463708/01/1998615175Anti-skid brake system (abs) light on and 4wabs codes set. *tt01/03/2001
SERVICE BRAKES, HYDRAULIC - FLUID
994203/08/1999604750Customer may complain of brake fluid leaking at the left rear wheel. *tt05/11/1999
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS
1435609/01/2000618631Concerns with rear brake noise. *jb04/18/2001
98B3205/01/1999609113Subject regarding owner notification program for installation of rear brake shield(s). *tt12/13/1999
99687508/01/1999608806Engineering is investigating all brake concerns on vehicles exhibiting brake noise. *tt12/06/1999
98B3201/01/1999606766Subject regarding installation of rear brake shields. *tt09/02/1999
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC
1495205/01/2001620240Some vehicles may exhibit early wear of the inner brake pad on the rear disc brakes when operated in mud, slush, dirt, or other severe conditions. *tt07/23/2001
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS
1435601/01/2000620423Some super duty f series vehicles may exhibit a brake squeal / squeak from the rear brakes. *tt08/07/2001
9913606/28/1999606501Concerns with premature wear of the inner rear pad. *tt08/26/1999
SERVICE BRAKES, HYDRAULIC - POWER ASSIST - VACUUM
1822310/01/200410010734Vacuum pump inoperative or runs continuously - climate control defaults to defrost. oasis. to also include 2005 super duty f-series, excursion, and f650/750. *tt12/07/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, HYDRAULIC
05/15/20091
 I have a 1999 ford f350. i have the brakes worked on 4 separate times in the 5 years since the truck from my father in law. the front start to shake very hard and final slows down. i have had the rotors replace the calipers replaced and the rotors turned. i have only put 60,000 miles on this truck and my father in law had put 160,000. he was having the same problem with the brakes. i have taken it to the dealer each time and they say it is hard driving. i have not been pulling any trailers with it and the brakes usually start shaking within a couple thousand miles of the brake job. *tr
05/28/20031
 Steering froze while making a left turn. could not straighten steering wheel. this caused consumer to hit another auto's door head on. also the brakes did not work, lost complete braking power. *tt
02/08/20031
 When the brake was applied, the vehicle experienced extended stopping distance.*jb
SERVICE BRAKES, HYDRAULIC - ANTILOCK
08/05/20052800112/01/1999
 Dt: contact stated when stepping on the brakes the car jumped all over the road and it will not stop. it bounced around uncontrollably. contact noticed this problem with less than 3,000 miles on it in 1999. the dealer told contact that it was the brakes on and he had brakes on the changed. but, problem recurred as long as brakes were on. when contact had the abs brakes disconnected problem disappeared. *ak
05/14/19994
 Consumer stated he experienced intermittent problems with the abs warning light for over 16 months before the problem was actually dianosed as being a failed abs module, consumer stated there would also be a popping noise when the brakes were being applied.*jb
 Vehicle, when loaded to gvw, does not have adequate brakes, front wheels lock, long stopping distances, especially on slippery surfaces. brake pedal requires excessive foot pressure.*ak
03/31/19998
 While pressing on brakes, vehicle fails to stop, causing extended stopping distance. vehicle also pulls to left or right when applying brakes. dealer has been notified. *ak the manufacturer says that the heavy weight of the vehicle caused the brake problem. also, rough roads confuse the computer resulting in brake pedal going to the floor. *yh
05/14/19994
 Consumer stated he experienced intermittent problems with the abs warning light for over 16 months before the problem was actually dianosed as being a failed abs module, consumer stated there would also be a popping noise when the brakes were being applied.*jb
05/12/2001304/01/1999
 I have had the front brakes replaced 3 times and the rear brakes replaced 2 times. these repairs were all done within the 3 year, 36,000 mile bumper to bumper warranty. soon after the warranty ended, the brakes failed again. i brought the truck to the dealer and they stated the truck was fine. this is in no way a true statement. each time i have brought the vehicle in for these brake problems, they have replaced the brakes and have agreed there was a problem. the last time they have wanted nothing to do with it. there also was a recall for the rear brakes.*ak
11/17/1999212/01/1998
 Brake rotors repeatedly warp. first time, dealer covered under warranty at 12937 miles. second time, dealer claims that warranty repairs for brakes are not covered after 12000 miles. air conditioner totally failed last summer--so far working ok. *ak
 Intermittently when applying brakes pedal becomes hard, resulting in extended stopping distance. dealer has inspected and repaired vehicle several times, and problem still occurs.*ak
04/01/1999100004/01/1999
 While stepping on brake pedal, lost all sterring control-unabe to steer vechicle. *ak
10/01/19993
 Every 20,000 miles rotors went out. front end bounced around, and stopping distance had increased. this was the 3rd time that rotors wore out. dealer said it was because of improper braking. *ak
07/01/1999
 The brakes failed completely at highway speed without any indication. the brake line was improperly installed presumably at the factory.*ak
10/01/2000
 Consumer was traveling 35mph on highway and brakes locked up in front of an intersection. he went to apply brakes and vehicle didn't stop. has abs braking system. also, all four tires were turning.*ak
04/01/1999611/01/1998
 When driving & starting to brake, brakes would pulsate & vibrate. took vehicle to dealer & mechanic indicated brake rotors & shoes were inadequate for vehicle. the rotors were warping, and were turned. calipers & shoes were replaced. problem still exists. rotors/calipers & shoes were replaced again for the 4th time. heat from size of truck would warp rotors. dealer was ording heavy duty brake rotors/ calipers & shoes.*ak
09/19/2000
 Consumer was traveling about 30pmh on highway. as he was approaching the light, went to apply brake the pedal, and pedal went all the way down to floor. there were no brakes, and consumer ran into another vehicle. there were no injuries. vehicle has been to the dealership, and mechanic told consumer that the brake line needed to be replaced. *ak
 While driving at a low rate of speed,going around curve, consumer applied brakes and steering locked up. lost control, causing vehicle to hit guardrail.*ak
02/29/2000
 Transmission keeps going out, and abs brakes will not stop vehicle. *ak
10/22/19992510/01/1999
 From delivery, abs and check engine light intermittantly stay on. el;ectrical system sometimes 'stumbles' and looses voltage... as if it is going to stall.. then it corrects itself until the next time driving is very difficult at times due to poor front shock/spring setup.. must fight to keep on road at times. i have had to place 500 lb. weight in rear to improve this somewhat.
608/01/1998
 Brakes system is continually in for repairs. *mjs
04/15/1999
 While driving down the road experienced excessive braking fading and vibration. contacted dealers, who stated that brakes could not could not be fixed, and wouldn't be fixed. *ak
12/20/1999
 At a stop light vehicle revved and vehicle suddenly accelerated. occupant applied the brakes which didnt slow down the vehicle, resulting in a crash. please provide further information. *ak
12/08/1999
 Has 2 ford trucks, f350 models, 1999 and2000. both cars pull to right when brakes are applied. *ak
10/19/199905/13/1998
 While traveling 30 mph and as a result of an head-on accident, air bag did not deploy, causing injury to consumer. dealer has been notified. *ak
11/12/1999
 While making a sharp right turn and applying the brakes vehicle would not steer and kept going. driver hit a little embankment and ended up in a hay field. air bags did not deploy when this happened, and no one was injured. vehicle was towed to the dealership for repairs. also, whole steering gear box was being replaced because the shaft broke. *ak
09/15/1999
 While driving and pulling a trailer in wet weather conditions ,and trying to apply the brakes, truck started to slide one way and the trailer went the other, causing the trailer to smash into the back of the vehicle. *ak
 When applying the brakes vehicle pulls to the left, and then jumps back to the left. also the vehicle vibrates when brakes are applied. dealer can't find the cause of the problem. *ak
03/30/199906/30/1999
 When applying the brakes driver can't turn the wheel. abs brake failure. *ml
 When brakes are applied the vehicle pulls to the left. dealer has not been able to correct the problem. *ak
03/30/1999
 Abs brakes; when pushing on the brakes consumer cannot turn the wheel. *ak
04/29/1999110/01/1998
 Severe driver side rear brake rotor destruction from caliper mounted on front of rotor, preventing self cleaning of mud, from rotor face. rotor is destroyed by abrasive action of grit held in place against rotor by forward motion of wheels. this problem has been encountered in our other two 1999 fords (1-f550 and 1-f450). our company operates a fleet of 50 vehicles in offroad oilfield service trucking. we have 33 years experience in this type of offroad vehicle use. this problem is the most severe engineering problem we have encountered in our experience. this must be addressed by ford and an engineering change must be made. certain injuries and deaths will probably occur during high speed brake applications if the disc pad locks into the forged cooling web of the rotor. *ak
05/09/19980
 While driving about 50 mph consumer released accelerator, and stepped on the brakes pedal to stop vehicle. the brakes pedal went all the way to the floor, forcing consumer to use the emergency brake. according to consumer, the brakes problem occurred because the left rear brake line was unprotected. vehicle was towed to dealer. *ak
SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT
06/03/1999106/01/1999
 A fews days after purchase the abs light has been continually on, unable to determine problem. mjs
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS
108/01/1999
 Brake pads and rotors replaced, however brakes continue to not work properly. yh
110/01/1998
 While braking vehicle vibrates. mjs
12/01/1998
 While driving and braking hard suddenly, vehicle slid. it felt like it was on ice.vehicle suddenly went to extreme right. this could have caused a crash. dealer was aware of the problem, and trying to come to a solution. please provide further information. *ak
1
 Vehicle pulling to the left upon application of the brakes causing loss of steering ability.
06/24/19981
 Brakes failed causing loss of control.
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC
09/07/1999404/01/1999
 Brake rotors have been replaced twice and have also been turned twice.ford installed new rotors and pads 36000 miles under warranty,this seems to be aongoing problem with these trucks,i'm concerned why this is happening every 9000 miles or so and who is responsible for further repairs now that the warranty has expired.it appears that ford doesn't really have a repair for this problem.doing front brakes every 9000 miles is not normal for any size truck and is a major saftey concern for myself and my family.please inform me of any recalls or if ford is still liable for further repairs.thank you very much for your time.*ak
09/01/2001
 Front end of vehicle starts wobbling when brakes are applied. dealer has been contacted for this problem, but has been unable to duplicate problem. please provide further details.*ak
04/01/1999611/01/1998
 When driving & starting to brake, brakes would pulsate & vibrate. took vehicle to dealer & mechanic indicated brake rotors & shoes were inadequate for vehicle. the rotors were warping, and were turned. calipers & shoes were replaced. problem still exists. rotors/calipers & shoes were replaced again for the 4th time. heat from size of truck would warp rotors. dealer was ording heavy duty brake rotors/ calipers & shoes.*ak
02/01/1999710/01/1998
 At 10009 miles i had brake shutter(vehicle would shake) when applying the brakes. this would occur more at highway speeds. i brought the vehicle to a ford dealer ( monaco ford 767 new london tnpk po box 110 glastonbury ct 06033 phone 1-800-727-2377)and they repaired the problem. on a number of occasions in the following months i have repeatedly had the same problem and the dealer has repeatedly repaired the problem. i have listed the dates and mileage. second occurence june 1999 mileage 22876. third occurrence june 1999 mileage 24225. fourth, oct 1999 mileage 36370. fifth, jan 2000 mileage 46492. in feb of this year the problem came back again and i contacted the dealer and they stated to me that they didn't know what else to do and ford wasn't giving them any more input so they had to take the stance that there wasn't anything else they could do for me. i contacted the ford customer assistance center on a number of occasions and was repeatedly told that the truck was out of warranty and there was nothing that they could do for me even though they realized that this has been an ongoing problem since 10000 miles. one of the phone reps at c.a.c. did tell me that ford realized that this was a problem but they did not have a fix for it at this time. her name was shirleen(this was on or about feb 21 2000). we she stated that ford had agknoledged the ongoing problem, she told me that ford would continue to repair my truck dispite the expiration of its warranty. the problem continues to worsen and at this time the truck violently shakes when i apply the brakes at all speeds over 40 mph and i am very concerned about safety if i were to incure a panic braking situation. i have desparatly tried to contact a ford representative through the c.a.c. and the dealer but they are unable to put me in contact with someone from ford. therefor because of the lack of contact from ford i have been forced to contact my attorney to help me with this matter. a written supliment will follow.
04/01/1999110/01/1998
 Brakes: brakes fade easily and will pull to the left. brakes also shake and shudder the whole vehicle and surge grabbing and ungrabbing when coming to a stop. the steering wheel vibrates and brake pedal pulsates. brakes began problem with very few miles never loaded or pulling. results in unsafe braking. seat belt: drivers seatbelt hangs down and gets caught in bottom of door. you shut your door, fasten the belt not knowing it is stuck in door. in sudden stops, the belt pulls free with much slack remaining possibly allowing your body to go through windshield. belt twists very easily, and bottom pivot/anchor turns easily allowing belt to hang down in door. must fiddle with it each time exiting the vehicle and must double check it is not stuck in door. transmission: automatic transmission did not disengage in cold weather causing vehicle to stall at intersection nearly causing accident several times. transmission also shifts in and out of gear while going into overdrive erratically. it will go in and out of overdrive several time withing a second or two causing the vehicle and passengers to jerk back and forth suddenly and unexpectedly.
04/29/1999110/01/1998
 Severe driver side rear brake rotor destruction from caliper mounted on front of rotor, preventing self cleaning of mud, from rotor face. rotor is destroyed by abrasive action of grit held in place against rotor by forward motion of wheels. this problem has been encountered in our other two 1999 fords (1-f550 and 1-f450). our company operates a fleet of 50 vehicles in offroad oilfield service trucking. we have 33 years experience in this type of offroad vehicle use. this problem is the most severe engineering problem we have encountered in our experience. this must be addressed by ford and an engineering change must be made. certain injuries and deaths will probably occur during high speed brake applications if the disc pad locks into the forged cooling web of the rotor. *ak
 When driving above 50 mph front end vibrates when the brakes are applied, cause unknown. please give any further details. *ak
11/25/1998111/19/1998
 When applying heavy pressure to brake while driving the steering becomes extremely hard to turn, causing directional problems. nm
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER
06/24/2002108/05/1998
 The right rear caliper was dragging causing it to overheat, dealer informed.*ak *nlm
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS
12/27/2000110/14/2000
 While driving vehicle severely pulls to right or left and extreme vibration occurs, causing loss of vehicle control. replaced steering gear box. *ak consumer states all the ball joints and bushings in front end also had to be replaced. rear brake pads were replaced. *slc
608/01/1998
 All four rotors and pads failed and were replaced only after a year. nlm
05/13/19981
 Brake shoes worn out and emergency brake burned.
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
10/15/20021
 Consumer stated the rotors failed prematurely, which also caused the brakes to fail, when dirt was between the brake and the inside of the rotor, it caused premature wear, and the caliper became in contact with the rotor which created a metal to metal contact. mr *jb
06/11/2001
 At 35000 miles left hub assembly went out. dealer told consumer when axle hub assembly went out it caused bearings to get really hot, and could possibly start a fire. consumer stated at 35,750 mile vehcile's right/ left hub assembly and rotors had to be replaced. consumer stated that at 66,000 vehicle needed another left hub assembly. *ak
11/17/1999212/01/1998
 Brake rotors repeatedly warp. first time, dealer covered under warranty at 12937 miles. second time, dealer claims that warranty repairs for brakes are not covered after 12000 miles. air conditioner totally failed last summer--so far working ok. *ak
10/01/19993
 Every 20,000 miles rotors went out. front end bounced around, and stopping distance had increased. this was the 3rd time that rotors wore out. dealer said it was because of improper braking. *ak
08/31/2000211/01/1998
 Brake rotors keep warping causing cyclic loading and possible fatigue failure to steering and braking components. design change has been made to recent production, old units are still defective in design and/or manufacture.*ak
3
 When applying brakes at high rate of speed, driver will feel a vibration, at low speed a pulsation will occur underneath the pedal. dealer has cut rotors three times and replaced rotors three times. *ak
608/01/1998
 All four rotors and pads failed and were replaced only after a year. nlm
10/30/1999105/01/1998
 Headlight switch failed unexpectedly,going to work. brakes pulsate when applied at all speeds, dealer cut down rotors at apporox. 23,000 miles...i asked if they had any others need cut at that mileage, he stated was probably due to rust...i purchased this truck only 4 weeks after build date, and it does not sit...truck continues to have a pulsating brake, and is hard to stop. *ak
 When applying the brakes the front left wheel locked up, causing vehicle to pull to the left. dealer has replaced has replaced the 2 front rotors. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM
05/01/199910004/01/1999
 I feel there is a design defect in the parking brake system on my vehicle. i have spoken to owners of similar and all seem to have this problem. when the paking brake is applied it is insufficient to hold the vehicle from rolling.
10/21/1999104/01/1999
 Front left tire hub broke off causing the truck to hit a bridge, driver says the truck dropped down and then hit the bridge, the tire fell off before impact with the bridge, this accident totalled our truck and did significant damage to the bridge. have compalined to ford, they will not replace truck, says it was our fault, but we know the tire fell off, the investigator told us the nut on the inside backed off, causing the front left tire and hub to break off, and it was in noway our fault, is a defect in the truck..
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS
06/16/2002
 At 30mph brake hose starts to leak fluid, making it hard for vehicle to stop. cause unknown. dealer notified. *ak
11/05/2000
 Vehicle lost braking capability at highway speeds due to brake line separating at a union, causing brake fluid leakage. dealer and manufacturer have been notified.*ak
09/19/2000
 Consumer was traveling about 30pmh on highway. as he was approaching the light, went to apply brake the pedal, and pedal went all the way down to floor. there were no brakes, and consumer ran into another vehicle. there were no injuries. vehicle has been to the dealership, and mechanic told consumer that the brake line needed to be replaced. *ak
1
 Flexible steel brake line has ruptured, causing complete brake failure. *ak.et.
05/09/19980
 While driving about 50 mph consumer released accelerator, and stepped on the brakes pedal to stop vehicle. the brakes pedal went all the way to the floor, forcing consumer to use the emergency brake. according to consumer, the brakes problem occurred because the left rear brake line was unprotected. vehicle was towed to dealer. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER
02/23/2002302/08/2002
 While driving 45-65 mph, brakes malfunction/ lock up, consumer took vehicle to dealer twice. *ak consumer states that on 23-feb-2002 dealer replaced hydro boost and front pads vehicle started locking up again, on 24-feb-2002 dealer replaced master cylinder and now brakes are working. *yd
SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES
06/12/2000008/19/1998
 When consumer approaches a stop sign vehicle moves by itself. he has to pump pedal two or more times to stop. pedal is bleeding through the system. *ak
12/15/1998111/09/1998
 Fastener clip that holds the brake pedal was omitted at the factory, causing the pedal to fall off without warning, resulting in an accident. *ak *ml
SERVICE BRAKES, HYDRAULIC - POWER ASSIST
09/27/1999109/01/1999
 Hydro-boost assembley started leaking at master cylinder and hydro-boost mount point. lost of brake assist and steering due to fluid level loss. ford dealer has truck for repairs repalcing hydro-boost assembly. i see this is the third reported incident on the web page.
 Brake system failed. also, steering system failed due to a faulty hydroboost unit that controls brakes and steering. *ak
SERVICE BRAKES, HYDRAULIC - POWER ASSIST - HYDRAULIC
108/01/1998
 When braking under a load or braking hard the power brakes let go and the pedal has to be pumped. nlm