Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | ||||||||||||||||
| 98V116000 | FORD MOTOR COMPANY | from 09/03/1997 to 05/19/1998 | V (Vehicle) | 90000 | 05/26/1998 | MFR | FORD MOTOR COMPANY | 05/29/1998 | 06/02/1998 | |||||||
| Defect Summary | Vehicle description: medium duty trucks and chassis-cabs. one or more of the four rivets on the lower steering shaft flex coupling may not have been crimped during the sub-assembly process. | |||||||||||||||
| Consequence Summary | If a rivet is not crimped, the flex joint can rotate on the shaft and there would be a reduction in or loss of steering control. | |||||||||||||||
| Corrective Summary | Dealers will inspect the lower steering shaft rivets and replace any shafts with uncrimped rivets. | |||||||||||||||
| Notes | Owner notification began may 26, 1998.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 03174 | 09/01/2003 | 99082 | 10004025 | Steering wheel fight after riding over bumps/ruts. 2003, 2004 f450 and f550 models included. *tt | 11/14/2003 |
| 01017 | 10/18/2001 | 631905 | Subject regarding 198196 bolt-on steering stops service group, all models 0307, hr0307a and hr1000a. *slc | 06/25/2002 | |
| 9982 | 05/03/1999 | 606400 | Concerns with steering wheel fight after riding over bumps/ruts. *tt | 08/19/1999 | |
| STEERING - WHEEL AND HANDLE BAR | |||||
| 9982 | 05/03/1999 | 609400 | Experiencing steering wheel fight after hitting bumps or ruts in the road on some vehicles. *tt | 11/08/2000 | |
| 982721 | 04/01/1998 | 603585 | Some vehicles may experience a popping / squeaking noise in the steering column while turning. *yc | 02/25/1999 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 05/28/2003 | 1 | ||
| Steering froze while making a left turn. could not straighten steering wheel. this caused consumer to hit another auto's door head on. also the brakes did not work, lost complete braking power. *tt | |||
| 02/20/1999 | |||
| Vehicle was wandering, and it was taken to the dealer. dealer thought it needed an alignment. vehicle continued to wander . dealer said it was steering. realized it was a problem, but had no remedy. *ak | |||
| 11/28/1998 | 1 | 11/01/1998 | |
| Steering wheel moves 2-2 1/2 before front wheels turn for steering correction causing a control and correction problem. this problem has existed since new. service manager has consulted with ford and ford claims nothing wrong and nothing needs fixing. service manager acknowledges problem and numerous service bulletins from ford which indicate a problem. steering presents a safety problem. *ak | |||
| 06/01/1998 | |||
| While driving at 20mph if a bump is hit consumer loses control. truck wa snot eqipped with steering dampner from factory. ford hotline and dealer both told consumer that it was a safety necessity. but, insisted it was onsumer's responsibility to pay for it. consumer paid for it, but wants reimbursement from dealer. consumer has contacted manufacturer. *ak | |||
| 11/08/1999 | 0 | ||
| While driving about 20 mph he tried to make a right turn, but the steering did not work at that time. *ak | |||
| 02/01/1999 | 1 | ||
| Vehicle accident due to loss of steering ability. mjs | |||
| 02/24/1999 | 1 | 05/01/1998 | |
| At 55 mph truck became sluggish/hard to steer while rounding curve. steering seemed to be unresponsive and resulted in head on collision which resulted in 1 death in the oncoming vehicle. my truck overturned upon impact, and was taken to trauma center with cuts/bruises and head wound. | |||
| STEERING - COLUMN | |||
| 03/01/2004 | 29000 | 1 | |
| Consumer states steering column has a resistance in the wheel, and does no return to the center after turning. *ak | |||
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| 07/14/2001 | 07/01/1999 | ||
| Vehicle was involved in a accident that did damage to the right front wheel area. the right front wheel hit a cement culvert causing damage to the hub and axle housing. during or before (unknown) the accident the steering box output (pitman) shaft broke. we have several of these types of trucks and one other f350 that while driving in a storm the wheel hit a rut in the road and the pitman shaft broke causing the truck to go up an embankment and roll over. | |||
| 05/01/1998 | |||
| Steering wanders. dealer added steering stablizer, but still wanders all over road. *ak | |||
| 12/27/2000 | 1 | 10/14/2000 | |
| While driving vehicle severely pulls to right or left and extreme vibration occurs, causing loss of vehicle control. replaced steering gear box. *ak consumer states all the ball joints and bushings in front end also had to be replaced. rear brake pads were replaced. *slc | |||
| 01/26/1999 | 1 | 12/14/1998 | |
| Possible failure of recall component led to loss of control/accident, no deployment of both air bags during collision with front end damage. severe injury to consumer due to failure. (98v-116) yh | |||
| STEERING - GEAR BOX - SHAFT SECTOR | |||
| 1 | |||
| The steering box sector shaft broke off at the pitman arm. cj | |||
| STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID | |||
| 07/23/2000 | |||
| While driving at 65 mph vehicle began to shimmy. when attemping to get off the highway, driver could not turn steering wheel. when opening the hood, driver saw power steering fluid all over the engine. once the truck was towed to the dealershiip, it was determined that the power steering line was busted. this was determined before the truck was looked at. the truck will be serviced under warranty. please provide any further information. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 09/18/1999 | |||
| Power strg pump noisey and when apply brakes and try to turn at same time strg real stiff, rd test, replaced p/s pump and swap pulleys and fluid pump - power steering | |||
| While driving at highway speeds vehicle began to leak power steering fluid which caused loss of power steering control. also, power steering hydraulic unit is connected to the power brakes which caused the brake pedal to travel nearly to the floor. please give any further details. *ak | |||
| 06/24/1998 | 1 | ||
| Power steering pump failed. | |||
| 06/22/1998 | 1 | 06/03/1998 | |
| Power steering pump failed, causing a loss of control, pump also controls brakes. (qcaw) | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 08/11/2004 | 11000 | 1 | |
| While driving 45 mph consumer lost power steering. this caused a collision. consumer sustained minor injuries. had vehicle towed to dealer. *ak | |||
| 02/08/2002 | 3 | 07/19/1999 | |
| Defective transmission in 1999 f350 series trucks. *mr the consumer replaced the first transmission while the vehicle was still under warranty, at the time, ford installed a re-manufactured transmission per company policy. for that transmission the consumer purchased an extended warranty. almost one year later a second transmission was placed in the vehicle. another ford dealer in iowa stated that the re-manufactured transmission was defective from the start and that a part of it was egging when it should have been round. the power steering pump had to be replaced within the first 2k miles. the consumer requested that ford should cover the cost spent on the repair(s). *scc *jb | |||
| 11/14/2001 | 1 | 09/01/2001 | |
| I was on an internet site called ford-diesel.com and a few guys there reported a problem with their steering locking up when applying the brakes hard. one guy even reported that he was unable to steer his truck when he was hit from behind and had to brake hard to get control of his truck. i decided to do a little test on my truck to see if my truck had the same problem. i applied my brakes hard at about 55 mph and tried to steer and sure enough the steering wheel was locked up. see this link for the guy who almost lost his life http://forums.ford-diesel.com/ubb/ultimatebb.php?ubb=get_topic&f=24&t=003307 . i am not sure if ford is doing anything about this problem buy guys with bran new trucks are reporting they have the same problem and their dealer is saying they have no fix for it. i would hate to see someone pulling a large load with one of these trucks and not be able to steer when they needed to.*ak | |||
| 06/01/1998 | |||
| Lost control and steering. a major crash with fatality and serious injuries. *ak | |||
| 05/01/2000 | 10 | 04/01/1999 | |
| Clutch did not slip at all. was in 5th and slowing for an exit to 4th. clutch would not engage to 4th, towed to dealer. told springs failed and had been failing a long time. also informed that dealer has had frequent problems and ford has redesigned clutch assembly three times. power steering will just go out usually in a turn. eems to happen when engine is hot or running over hour or so. *ak | |||
| 04/01/1999 | 1000 | 04/01/1999 | |
| While stepping on brake pedal, lost all sterring control-unabe to steer vechicle. *ak | |||
| 11/09/2000 | 06/01/2000 | ||
| The u-bolts failed, and the axel dropped down. we heard a thud , and felt a dropping sensation. the steering immediatley became inoperable, and the truck crashed into several bales of hay. the driver's side door was damaged. when i contacted parker toyota, they claimed my extended warranty did not cover the axel. i then paid for the repairs out of pocket. later the same day, i pulled a vin history on the vehicle, and found that the odometer had been rolled back. when we purchased the truck, we were told that it was a trade in from a guy that bought it at parker ford, and traded it in to parker toyota. the true story (verifed by ford motors), was that the truck came out of terrace, bc. it went to auction in may 2000, where the odometer was converted from km to us miles. they have records that it went in to the odometer shop with 68,000 km, and came out with 33,100 us miles. this is a mistake of nearly 10,000 miles. parker toyota admits that they are at fault for the odometer fraud, but refuses to do anything about it. we are filing suit against parker toyota for fraud.*ak | |||
| 07/01/1999 | |||
| Loss of power steering occurs when backing up to a trailer and braking at the same time. this has occurred since the truck was purchased new.*ak | |||
| 01/20/1999 | 01/01/1999 | ||
| When vehicle brakes are applied, steering becomes difficult. turning steering wheel quickly, causes steering wheel to momentarily lock up. a second and related problem is an excessively soft suspension system. when a quick turn is required, these two problems mentioned here, in my opinion and experiences, combined, create a potentially dangerous situation. *ak | |||
| 01/10/2000 | 2 | 06/01/1999 | |
| All power steering lost at idle when brakes applied,had all components replaced by dealer and still have same problem,very dangerous. *ak | |||
| 11/28/1998 | |||
| Ongoing problem with power steering loss whenever brakes are applied in a sudden situation. dealer / manufacturernotified and informed consumer that it was a normal characteristic for that vehicle. asking nhtsa to share some light on this matter. *ak | |||
| 10/26/1999 | |||
| While making a hard stop t vehicle loses all power steering which may result in a crash. dealer cannot determine the cause. been to dealer several times, and said it was the characteristic of the vehicle. please provide further information. *ak | |||
| 09/22/1998 | 1 | ||
| Driving at 25 mph hit something in the road,lost power steering/brakes . the consumer used the emergency brake and slowed the vehicle down, the consumer had power steering/brake radiator replaced, dealer can't determine the problem. *ak | |||
| STEERING - LINKAGES | |||
| 07/14/2001 | 07/01/1999 | ||
| Vehicle was involved in a accident that did damage to the right front wheel area. the right front wheel hit a cement culvert causing damage to the hub and axle housing. during or before (unknown) the accident the steering box output (pitman) shaft broke. we have several of these types of trucks and one other f350 that while driving in a storm the wheel hit a rut in the road and the pitman shaft broke causing the truck to go up an embankment and roll over. | |||
| 05/23/1999 | 1 | 05/01/1998 | |
| My name is dianne mccullar. address is 5223 solar ridge dr. colorado springs, co 80917. (719)574-2029 my 1979 ford bronco vin#u15hlej5445 was hit by the above mentioned truck on 05/23/99. the owner lost control of his vehicle when the steering shaft/steering gear box sheared apart. my truck was parked at the time. $5100 of damage was done to my truck. tig insurance has determined that the collision was due to a ford part that is under recall (#98s17). due to them determining that this was caused by mechanical defect, tig insurance has denied my claim for damage to my truck and i am having to pursue ford directly. please contact me if you have any info that would help my case. thank you. *ak | |||
| STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM | |||
| 11/03/2001 | 1 | 06/01/1999 | |
| Nut holding steering knuckle to steering gear box worked loose allowing knuckle to work loose from gear box causing slack in steering.*ak | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 03/17/2003 | 84000 | 1 | |
| The consumer was informed the tie rod had rotted out and the sleeve was about to fall off. there was a recall regarding the issue, however consumer's vehicle was not affected. *jb | |||
| 03/23/2001 | 2 | ||
| Consumer heard a growling noise while driving, dealer determined that front ball joints had to be replaced at 26700 miles. on 16 july 2002, consumer heard noise in front end again, ball joints were being replaced. *ak the tie rod also failed and was replaced. *yh | |||
| While driving at any speed vehicle will shake violently, resulting in right tire wearing out under tire warranty. mechanic stated it inner tie rod malfunctioned. *ak | |||
| STEERING - RACK AND PINION | |||
| 0 | |||
| Consumer bought vehicle new. two days later, she noticed that tire tread was warped. every 8000 miles she had to replace the tires, and front end had to be realigned. also, steering was hard to steer. *ak | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 05/14/1999 | 1 | ||
| Consumer stated that the steering wheel was not centered off to the left properly.*jb | |||
| 02/28/2002 | 1 | 02/02/2002 | |
| While driving sector shaft broke, causing vehicle to lose control. *jg *ak | |||
| 05/14/1999 | 1 | ||
| Consumer stated that the steering wheel was not centered off to the left properly.*jb | |||
| 03/27/1999 | 03/01/1999 | ||
| You can not turn the steering wheel while your foot is on the brake pedal. like when you need to park pull in or out of your driveway go at a very slow speed and turn. if you had to turn the wheel and apply the brakes as if a kid run into the road you could not do that. *ak | |||
| 06/07/2000 | 0 | ||
| While driving at any speed and even when vehicle stopped, would step on the brakes and steering wheel would freeze. consumer won't be able to turn. this happened at all time. dealer claimed it was a normal operation. | |||
| 12/17/1998 | 0 | ||
| There is too much play in the steering, especially when driving on the highway. steering moved either side just a bit, and consumer tried to correct, then lost control. *ak | |||
| 11/12/1999 | |||
| While making a sharp right turn and applying the brakes vehicle would not steer and kept going. driver hit a little embankment and ended up in a hay field. air bags did not deploy when this happened, and no one was injured. vehicle was towed to the dealership for repairs. also, whole steering gear box was being replaced because the shaft broke. *ak | |||
| When the brakes are applied the steering wheel will lock up. dealer and manufacturer have been notified. *ak | |||